1. Donald Ruch
4691 Oakwood Dr.
Hillsboro, MO 63050
314-550-2912
don.ruch@mac.com
Profile
Self motivated, trustworthy network engineer, skilled in troubleshooting and maintenance
Looking to continue a career in a network engineering or IT engineering position. Over
35 years of Network and Computer systems experience.
Knowledgable in:
• Internet routing protocols (BGP, OSPF, RIP).
• Cisco and Juniper routers.
• Windows and Apple Hardware and software.
• PC Hardware installation and upgrades.
• Trouble shooting techniques.
Career Accomplishments
Self Employed Consultant — August 2015 – Current
Provide support for computer and network related problems for a variety of small
business and home owners including:
• Installed and configured LAN Network for Hillsboro Home Video AKA: At The Movies.
• Installed Additional Network Desktops to Company LAN for Labors’ Union Local 110.
• Troubleshooted numerous computer and ISP connectivity for home owners.
Tier 2 Network Engineer Level 3 — January 2008 - August 2015
XO Communication, St Louis, MO
• Responsibility included over 100 Juniper M series router including M60, M160 and
MX960 and 250 Cisco routers which include 12000 series GRS’s, 7200 series, 7600
series and 4507 routers.
• Held USPS sensitive document clearance.
• Experienced with Juniper ERX platform.
• Provided final level of support for network issues and customer problems.
• Oversaw daily upkeep and functionality of routers.
• Created and supervised all maintenance procedures.
• Worked directly with vendors to make sure products are kept updated to company
standards.
• Provided day to day upkeep and stability of network backbone.
• Provided training for all lower level departments.
• Migrated customers from legacy platforms.
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2. Level 2 (TAC2) Network Engineer — January 1999 – September 2006
SAVVIS Communications, St. Louis, MO
• Provided forth level customer support and global network maintenance
• Worked and co-ordinated activities with the NCC, NOC, Installations and Sales
Engineers to solve services/network-related problems.
• Upgraded and performed POP and PNAP consolidations on Savvis backbone Network,
including customer circuit moves.
• Maintained, troubleshot and coordinated replacement of faulty hardware and upgrades
to existing global backbone network equipment.
Professional Development
• Juniper Architecture and Configuration
• Juniper JUNOS Routing Policy
• Juniper Troubleshooting with JUNOS Software
• Juniper MPLS Traffic Engineering
• Hummingbird Exceed 6.2
• Lucent NavisCore Element Management System
• Nortel Service Creation System (SCS)(Java and CLI)
• Cisco IOS
• Juniper JUNOS
• Microsoft Office suite
Equipment
• Juniper M60, M160 and MX960 routers
• PSAX 2300, 600, 100 and 50
• Cisco 12000 series GRS’s, 7500, 7200,7600,4507,3600, 2600, 2500 routers
• Nortel Shasta 5000 BSN
• Nortel BCN, BLN, and CVX routers
• Netopia 7100 and 2600 DSL routers
• Sonoma Access Node
• Nortel Universal Edge 600
• Larscon Nettende
• Inkra 4000 Virtual Service Switch
• Lucent 311v Switches
• Lucent CBX500, GX550, B-STDX9000 Cascade switches
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