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How to ensure Partner Fit
Partner Fit: Questions
Q: What Partner would
work for our Cloud-
based solution?
Q: How do we find
Partner Fit with SAP
or similar?
Q: Can understanding
Partner Fit improve
partner performance?
Q: Would Partner Fit help in
evaluating existing partners as
well as for new partners?
Q: We are a Development
Services company, what
partner type would suit us?
Q: Can a small company
partner with a very large
company?
Q: How much Partner
Evaluation is needed?
Q: What qualifying
questions should we be
asking?
Welcome
If you have any questions,
please interrupt…
Type into the Chat/Question screen
Donagh Kiernan, Founder and CEO
Tenego Partnering
www.tenegopartnering.com
http://ie.linkedin.com/in/donaghkiernan
Donagh Kiernan
Founder and CEO
Tenego Partnering
27 years – Techie background Sales
Channel, Direct Sales and Channel
Sales Organisation Management.
Tenego: Services
Tenego Clients
Tenego’s Methodologies
Tenego’s Global Network
• To date, executed projects across UK & Ireland,
Across Europe, North America, Mexico & Latin
America, Middle East, North Africa, India, China,
South Asia…
• Growing Global Network of Tenego Offices with on
the ground presence and in discussion in
– Ireland (HQ), UK, Germany, Greece, Middle East
– APAC, Canada, US East Coast, US West Coast …
How to ensure Partner Fit
What is your bottleneck
of growth?
Lead
Generation
Qualification
Sales /
Closing
Delivery Support
Direct Sales
Resellers…
Referrals
Strategic Partners / White Label / System Integrators …
Complementary Services
Your Business Engine
How Compelling
is Your
Customer Value
Proposition?
How Compelling
is Your
Partner Value
Proposition?
Influencers
Consumer n/a
Policy Makers /
Regulators
Standards /
Certification
ISO27001, BSA, ITIL, ITAR, PII, SISA
Codes of Practice Public Sector, Local Authorities
Analysts
Media
Industry
Organisations
TargetCustomers
Water
Electricity
Gas
Advisors/Consulting
Accountants / Tax
Advisors / Business
Consulting T1
Legal*
Accountants/Business
Consulting T2*
BPO Industry
Organisations
DebtServices&
Collection
Specialist Debt
Consultants / Credit
Checking *
Debt Recovery*
BPO Accounts
Receivable
SI’s&ITServices
IT Consulting
Systems Integrators*
,
IT Managed Services
IT Services
Software
Solutions
Debt Management
Software*
Contact Centre Mgmt
Systems*
Workflow /Doc
Management /Case
Management
What Types of
Partners
Partner Fit – Consider the Partner
• Fit within the company
• The target customer
• Their existing product set
• Their Business Objectives
• Their capabilities…
• Fit with the sales team
• Helping them meet their targets
• Aligned with what they currently
sell.
Partner Fit:
“The less you
ask the partner to change
the more likely the partnership
will work”
Partner Fit Examples
Partner Fit Categories
Customer and Decision Maker
Strategic Direction - Product & Services Fit
Current Activities - Product & Services Fit
Sales & Marketing Fit
People and Culture Fit
Customer Type Focus
• Knowledge & Focus in Your sector
– Their knowledge and credibility in your sector
• Existing & Growing Customer Base
• Have sales people dedicated to customer type
“How many prospective customers can you
introduce our product to immediately?”
• …
Decision Makers
• Access to Key Decision Makers
– Direct relationships
– Strength of relationship / Strength of Influence / Credibility
– …
• other Stakeholders required in your sales process.
.
Strategic Direction
• Company Direction/Plans/Growth Areas
• Their Key Objectives and Milestones
• Planned Changes in Customer or Decision Makers
• Planned Changes in Products & Services
• Planned Team Changes & Capabilities Development
– Marketing & Sales
– Delivery & Support
– ...
Current Activity: Products & Services
• Product and Services Delivered
– Typical Deal Sizes
– Deal Mix: Licences & Services etc
– Licence Types: Initial or Recurring
– Sales Cycle Length
– Sales Process Complexity and Challenges
• What Customer Needs Solved?
• …
Delivery & Support
• Professional Services / Implementation Capabilities
– Project Management
– Technical Capabilities
– On-site or Remote – Availability to Travel
• Support Community
• Support Systems.
Marketing & Sales
• Brand / Trust / Influence
• Active Customer Community
• Lead Generation Activities and Capabilities
• Sales Capabilities
– sales people in your sector
– Sales Cycle Lengths and Complexities
– Technical Pre-Sales.
People and Culture
The Principles and Values the represent
• Customer Centric v Operational Efficiency
• Premium Service v Low Cost Provider
• People focussed v ‘Sweat Shop’
• Performing and Motivated v Easy-going
• Intense / Serious v Deliver and Enjoy
• …
Strength of your Partner Proposition
• How Compelling is Your Partner Proposition?
• Why should the partner sell your solution?
• Can the Partner Fit be seen instantly?
Why would the partner sell your product,
over the alternatives?
Partner Fit in Partner Recruitment
• A Structured Mutual Evaluation Process
• Depersonalising Process
• Highlights Strengths and areas for additional support
• Highlights concerns early, enabling better decisions.
Partner Fit in Partner Management
• Diagnose existing partners
• Gain understanding of existing challenges
• Knowing strengths and weaknesses allowing more or
less supports across Marketing, Sales, Technical,
Professional Services, Tech Support
• De-risk and Manage Objectives Targets
• Define your Partner Management Goals.
In Summary: Partner Fit
• Be Clear on Your Requirements in a Partner
• Understand the Partner’s Business, to see how
you fit within their business
• Evaluate to mitigate risk
• Partner Fit Evaluation is Mutual
• Depersonalise and optimise the process
Build Partner Fit into Your Process.
Thank You & Questions
Donagh Kiernan
Founder & CEO
Tenego Partnering
www.tenegopartnering.com/resource
http://www.tenegopartnering.com/blog
Further content available online
Additional Webinars
• Other webinars available in our Blog:
• Meet Your Revenue Targets with Focused Sales Execution
• Finding Big Markets for Big Data & Data Analytics Solutions
• Business in Europe: Understanding the bigger opportunities
• Growing your Business in the UK
• Germany: Opportunities for Tech Companies
• Market Opportunities in Australia for Tech Companies
• How To Prevent The Mistakes in Sales Channel Development
• Market Entry China
• Learn How To Calculate Sales Commissions & Partner Negotiations
• And many more…
www.tenegopartnering.com/resource
Related Articles
• Available in our Blog:
• Diagnose your Current Sales Channels - Partner Fit Evaluation
• Partner Fit - Not as easy as it initially seems. Do your homework!
• New Suits, New Market Entry and Sales Channel Partners - Seek Good Fit
• The Importance of Partner Fit
• Why Good Strategic Partner Fit is Imperative - Part 1
• Why Good Strategic Partner Fit is Imperative - Part 2
• The 7 Best-Fit Criteria for Strategic and Corporate Partnering (and Gut Instinct)
• The Challenges in Sales Channel Partner Fit
• 5 Points for Partner Fit for Embedded Solutions - Data Analytics Solutions
• And many more…
www.tenegopartnering.com/blog
Build & Manage Sales

Direct and Channels

Executive Hands-on

Your Alliances Team

Software Business
Experts

Practical

Results Focussed
CONTACT DETAILS:
Tenego Partnering
Ireland (HQ), UK, Germany, Greece, Australia,
Toronto, Dubai…
Web: www.tenegopartnering.com
Email: info@tenegopartnering.com

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Partner fit - Tenego Webinar

  • 1. How to ensure Partner Fit
  • 2. Partner Fit: Questions Q: What Partner would work for our Cloud- based solution? Q: How do we find Partner Fit with SAP or similar? Q: Can understanding Partner Fit improve partner performance? Q: Would Partner Fit help in evaluating existing partners as well as for new partners? Q: We are a Development Services company, what partner type would suit us? Q: Can a small company partner with a very large company? Q: How much Partner Evaluation is needed? Q: What qualifying questions should we be asking?
  • 3. Welcome If you have any questions, please interrupt… Type into the Chat/Question screen Donagh Kiernan, Founder and CEO Tenego Partnering www.tenegopartnering.com http://ie.linkedin.com/in/donaghkiernan Donagh Kiernan Founder and CEO Tenego Partnering 27 years – Techie background Sales Channel, Direct Sales and Channel Sales Organisation Management.
  • 7. Tenego’s Global Network • To date, executed projects across UK & Ireland, Across Europe, North America, Mexico & Latin America, Middle East, North Africa, India, China, South Asia… • Growing Global Network of Tenego Offices with on the ground presence and in discussion in – Ireland (HQ), UK, Germany, Greece, Middle East – APAC, Canada, US East Coast, US West Coast …
  • 8. How to ensure Partner Fit
  • 9. What is your bottleneck of growth?
  • 10. Lead Generation Qualification Sales / Closing Delivery Support Direct Sales Resellers… Referrals Strategic Partners / White Label / System Integrators … Complementary Services Your Business Engine How Compelling is Your Customer Value Proposition? How Compelling is Your Partner Value Proposition?
  • 11. Influencers Consumer n/a Policy Makers / Regulators Standards / Certification ISO27001, BSA, ITIL, ITAR, PII, SISA Codes of Practice Public Sector, Local Authorities Analysts Media Industry Organisations TargetCustomers Water Electricity Gas Advisors/Consulting Accountants / Tax Advisors / Business Consulting T1 Legal* Accountants/Business Consulting T2* BPO Industry Organisations DebtServices& Collection Specialist Debt Consultants / Credit Checking * Debt Recovery* BPO Accounts Receivable SI’s&ITServices IT Consulting Systems Integrators* , IT Managed Services IT Services Software Solutions Debt Management Software* Contact Centre Mgmt Systems* Workflow /Doc Management /Case Management What Types of Partners
  • 12. Partner Fit – Consider the Partner • Fit within the company • The target customer • Their existing product set • Their Business Objectives • Their capabilities… • Fit with the sales team • Helping them meet their targets • Aligned with what they currently sell.
  • 13. Partner Fit: “The less you ask the partner to change the more likely the partnership will work”
  • 15. Partner Fit Categories Customer and Decision Maker Strategic Direction - Product & Services Fit Current Activities - Product & Services Fit Sales & Marketing Fit People and Culture Fit
  • 16. Customer Type Focus • Knowledge & Focus in Your sector – Their knowledge and credibility in your sector • Existing & Growing Customer Base • Have sales people dedicated to customer type “How many prospective customers can you introduce our product to immediately?” • …
  • 17. Decision Makers • Access to Key Decision Makers – Direct relationships – Strength of relationship / Strength of Influence / Credibility – … • other Stakeholders required in your sales process. .
  • 18. Strategic Direction • Company Direction/Plans/Growth Areas • Their Key Objectives and Milestones • Planned Changes in Customer or Decision Makers • Planned Changes in Products & Services • Planned Team Changes & Capabilities Development – Marketing & Sales – Delivery & Support – ...
  • 19. Current Activity: Products & Services • Product and Services Delivered – Typical Deal Sizes – Deal Mix: Licences & Services etc – Licence Types: Initial or Recurring – Sales Cycle Length – Sales Process Complexity and Challenges • What Customer Needs Solved? • …
  • 20. Delivery & Support • Professional Services / Implementation Capabilities – Project Management – Technical Capabilities – On-site or Remote – Availability to Travel • Support Community • Support Systems.
  • 21. Marketing & Sales • Brand / Trust / Influence • Active Customer Community • Lead Generation Activities and Capabilities • Sales Capabilities – sales people in your sector – Sales Cycle Lengths and Complexities – Technical Pre-Sales.
  • 22. People and Culture The Principles and Values the represent • Customer Centric v Operational Efficiency • Premium Service v Low Cost Provider • People focussed v ‘Sweat Shop’ • Performing and Motivated v Easy-going • Intense / Serious v Deliver and Enjoy • …
  • 23. Strength of your Partner Proposition • How Compelling is Your Partner Proposition? • Why should the partner sell your solution? • Can the Partner Fit be seen instantly? Why would the partner sell your product, over the alternatives?
  • 24. Partner Fit in Partner Recruitment • A Structured Mutual Evaluation Process • Depersonalising Process • Highlights Strengths and areas for additional support • Highlights concerns early, enabling better decisions.
  • 25. Partner Fit in Partner Management • Diagnose existing partners • Gain understanding of existing challenges • Knowing strengths and weaknesses allowing more or less supports across Marketing, Sales, Technical, Professional Services, Tech Support • De-risk and Manage Objectives Targets • Define your Partner Management Goals.
  • 26. In Summary: Partner Fit • Be Clear on Your Requirements in a Partner • Understand the Partner’s Business, to see how you fit within their business • Evaluate to mitigate risk • Partner Fit Evaluation is Mutual • Depersonalise and optimise the process Build Partner Fit into Your Process.
  • 27. Thank You & Questions Donagh Kiernan Founder & CEO Tenego Partnering
  • 29. Additional Webinars • Other webinars available in our Blog: • Meet Your Revenue Targets with Focused Sales Execution • Finding Big Markets for Big Data & Data Analytics Solutions • Business in Europe: Understanding the bigger opportunities • Growing your Business in the UK • Germany: Opportunities for Tech Companies • Market Opportunities in Australia for Tech Companies • How To Prevent The Mistakes in Sales Channel Development • Market Entry China • Learn How To Calculate Sales Commissions & Partner Negotiations • And many more… www.tenegopartnering.com/resource
  • 30. Related Articles • Available in our Blog: • Diagnose your Current Sales Channels - Partner Fit Evaluation • Partner Fit - Not as easy as it initially seems. Do your homework! • New Suits, New Market Entry and Sales Channel Partners - Seek Good Fit • The Importance of Partner Fit • Why Good Strategic Partner Fit is Imperative - Part 1 • Why Good Strategic Partner Fit is Imperative - Part 2 • The 7 Best-Fit Criteria for Strategic and Corporate Partnering (and Gut Instinct) • The Challenges in Sales Channel Partner Fit • 5 Points for Partner Fit for Embedded Solutions - Data Analytics Solutions • And many more… www.tenegopartnering.com/blog
  • 31. Build & Manage Sales  Direct and Channels  Executive Hands-on  Your Alliances Team  Software Business Experts  Practical  Results Focussed CONTACT DETAILS: Tenego Partnering Ireland (HQ), UK, Germany, Greece, Australia, Toronto, Dubai… Web: www.tenegopartnering.com Email: info@tenegopartnering.com