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Insurance Roundtable of
                 Baltimore
        Annual Fall Seminar

Private Company Directors’ &
          Officers’ Insurance
           Hunt Valley, Maryland
                October 12, 2012




                               1
Presentation Outline
• Private Company D&O
    – The Basics
    – Terms & Conditions
    – Limits and Structure
• Emerging Issues
    –   M&A Litigation
    –   JOBS Act
    –   Social Media
    –   Excess Coverage Triggers
• Recurring Issues
    –   Warranties
    –   Antitrust Exclusion
    –   Contract Exclusion
    –   Disconnect: Clients’ Expectations vs. Marketplace Reality
    –   Client Assuming Not Covered, Therefore Notice Not Given



                                                                    2
Claims against Private Companies
                             Percentage of D&O Claims by Claimant
                                      Private Companies

            Other Third Parties               Customers & Clients   Competitors
                   11%                               3%                11%



                             Employees                                  Shareholders
                               43%                                          32%




Source: Towers Perrin Directors and Officers Liability Survey
Why Private Companies Buy D&O
               Insurance
• Unanticipated claimants, unanticipated claims
• The high costs of defense
• Unanticipated inability to indemnify
• Relatively modest incremental cost on top of
  EPL
• Private company D&O insurance = broad
  coverage
D&O Insurance-- The Basics
•   Professional Liability Insurance for Directors and Officers
•   Private Company form includes broad entity coverage
•   Provides Coverage for
    1. Loss
    2. Arising from Claims Made During the Policy Period
    3. Against Insured Persons
    4. For Wrongful Acts
    5. In an Insured Capacity
Policy Mechanics     Y




TRIGGER                TRIGGER                  TRIGGER
Actions of D&Os that   Actions of D&Os that     Actions of entity
aren’t indemnifiable   are indemnifiable
                                                PAYS
PAYS                   PAYS                     On behalf of entity
On behalf of D&Os      On behalf of entity to
                       fund indemnification     RETENTION
RETENTION
                                                Applies
None                   RETENTION
                       Applies

         A                        B                        C
D&O Insurance: Exclusions
•   D&O Insurance is Not “All Risks” Insurance
•   Conduct Exclusions
•   Exclusions to Fit D&O Insurance with other coverages
•   Prior Notice / Other Insurance / Prior Claims
•   Environmental / Nuclear Exclusions
•   Uncommon Exclusions:
     – Commissions Exclusion
     – Failure to Maintain Insurance Exclusion
     – Antitrust Exclusion
Key Coverage Considerations
•   Separate or Combined limits
•   Duty to Defend or reimbursement
•   Full prior acts coverage
•   Broad definition of Claim
•   Broad definition of Employment Practices Wrongful Act
•   Full coverage for private securityholder exposures
•   Coverage for punitive damages
•   Wage and Hour law claim defense costs coverage
Key Coverage Considerations
•   Third Party discrimination and sexual harassment coverage
•   “Final adjudication” language on misconduct exclusions
•   Fully severable exclusions
•   Fully severable application
•   No major shareholder or family exclusions
•   No anti-trust or unfair trade practices exclusions
•   No bankruptcy / insolvency exclusion
Limit Distribution
                                        First                   Third
                                                   Median                  Average
                        Participants   Quartile                Quartile
   Total Assets                                        ($                      ($
                         Reporting         ($                      ($
                                                   millions)               millions)
                                       millions)               millions)


  $0 to $6 million          669           1           2           3          2.51


 $6 to $10 million          306           1           2           3          2.78


 $10 to $50 million         406           2           3           5          4.55


$50 to $100 million         72           2.25         5           10         5.72


$100 to $400 million        72            3           5           10         8.58
What D&O limit? How Much Should I buy?
Special Considerations Involving Outside
                 Directors
• Individuals’ Separate Interests Have Policy
  Structure Implications:
  – Interests of Insider Officers and Outside Directors
    Not Always Aligned
Outside Directors? Divergent Interests


• Problem of Single Policy, Shared Limits
   – Limits Exhaustion (Collins & Aikman)
   – Insolvency (Just for Feet)
   – Individual targets / plaintiff “bounties”
   – Derivative Suits (Options Backdating)
• Advantage of Dedicated Insurance
• Program Structure Solutions
   – Dedicated Side A/DIC Policy
   – Individual Director Liability Insurance (IDL)
Excess Side A/DIC Protection

• Side A: When the company is unable to
  indemnify (insolvency or legal prohibition)
• Difference in Condition:
  – Carrier Insolvency
  – Traditional carrier denies coverage (fewer
    exclusions)
  – Company refuses to indemnify
  – Traditional Carrier Rescinds Coverage
Alternative Policy Structures
Insurance Structures for Individual
            Protection
What to Talk About When Talking D&O
• Personal liability exposure
• Indemnification – and its limits
• Individual liability protection (possible need for
  Excess Side A only coverage?)
• Limits Adequacy
• Program Structure
• What Underwriters Look For
• Risk Management
• “Never Had a Claim/Don’t Need the Insurance”
Emerging Issues: Merger Objection
                    Litigation
Year           Deals                        Litigation                     % With Litigation
2005           181                          70                             38.7%
2006           230                          97                             42.2%
2007           249                          97                             39.0%
2008           104                          50                             48.1%
2009           71                           60                             84.5%
2012           124                          105                            84.7%
2011           103                          97                             94.2%
Total          1,062                        576                            54.2%

             U.S. publicly traded targets, Transaction > $100 Million
             (Source: M. Cain, S. Davidoff, Takeover Litigation in 2011)




                                                                                               18
Merger Objection Litigation

• Shifting Mix of Litigation
• Not Only Frequency, But Severity
• Data Reports Concern Large Public
  Companies, But Small Deals Involved, Too
• Affecting Primary D&O Pricing
• Separate M&A Retentions (More Common for
  Public D&O But Also for Private Company
  D&O)
Emerging Issues: The JOBS Act

• Jumpstart Our Business Startups (JOBS) Act
• Signed Into Law April 2012
• Intended to Facilitate Capital Formation and
  Boost Employment
• Potential Effects Much Greater for Private
  Companies



                                                 20
The JOBS Act: Key Features
• Eased Restrictions for Private Offerings
   – Advertising, Solicitation Allowed
   – Reporting Exemptions Expanded (e.g., up to 2,000
     shareholders now allowed)
• IPO “On Ramp” Procedures
   – Confidential Filing
   – “Testing the Waters” Allowed
• Emerging Growth Companies
   – Reduced Reporting Requirements
   – Relief from Dodd-Frank, Sarbanes Oxley Requirements
• Crowdfunding on Internet Portals Allowed

                                                           21
Crowdfunding

• Subject to SEC Rules (Due January 2013)
• Limited to $1 Million Per Year
• Must Register with SEC
  – Over $500 Million: Audited Financial Required
• Potential Securities Act Liability for
  Misrepresentations
• Concern: Blurs the Line Between Private and
  Public Companies?
                                                    22
Private Placements

• JOBS Act provisions allow much larger private
  offerings
• Allowance of Solicitation and Advertising:
  Potential for Mischief
• Private Companies with as many as 2,000
  Shareholders
• Again, Blurs the Line Between Private and
  Public Companies

                                                  23
JOBS Act: D&O Insurance Implications
• Private Company D&O Insurers Concerned
• Most Concerned About Reduced Private Financing
  Restrictions
• Crowdfunding
   – Revised Securities Offering Exclusions
   – Crowdfunding Exclusion Endorsements
• Special Considerations for Pre-IPO Companies
• Stay Tuned
   – Most Insurers Still Determining Response
   – Crowdfunding Rules Not in Place Until January 2013
   – JOBS Act is THE Hot Button private company
     D&O topic for 2013
                                                          24
Emerging Issues: Employer Social Media
                          Policies

• Costco Wholesale Corp., National Labor
  Relations Board, September 7, 2012

  – Company Policy: statements “posted electronically (such
    as [to] online message boards or discussion groups) that
    damage the Company, defame any individual or damage
    any person’s reputation, or violate the policies outlined in
    the Costco Employee Agreement may be subject to
    discipline, up to and including termination of
    employment.”
                                                                   25
Employer Social Media Policies:
   The NLRB’s Decision in Costco
• The NLRB Found that Costco’s Rule “clearly
  encompasses concerted communications
  protesting *Costco’s+ treatment of its
  employees.” Costco’s maintenance of the rule
  therefore “has a reasonable tendency to
  inhibit employees’ protected activity” and as
  such “violates” the National Labor Relations
  Act.”

                                              26
EPL Insurance Implications of the
          Costco Decision
• Social Media Policies May Inhibit “Concerted”
  Communications, Violate NLRA.
• Problem: Typical EPL Policy Contains NLRA Exclusion
• Possible Option?: NLRA Exclusion Carve-Back to
  preserve coverage for Retaliation Claims
   – preserving coverage for claims based on retaliation for
     exercising rights protected by the NLRA
• Limitation: Carve-back rarely extends to class or mass
  actions.

                                                               27
Excess Insurance Trigger

• Circumstance: Underlying Insurer Pays Less
  Than Full Policy Limits, Policyholder “Funds
  the Gap”
• Excess Insurer Contends: Payment Duty Not
  Triggered Because Underlying Insurance Not
  Exhausted by Payment of Loss
• Historically: Zeig v. Massachusetts Bonding:
  Exhaustion Requirement Ambiguous, Excess
  Insurer Payment Obligation Enforced
                                                 28
Excess Insurance Trigger

• Exhaustion Requirement: Comerica case (E.D.
  Mich. 2007) found exhaustion trigger
  requirement unambiguous
• Long Line of cases now holding that excess
  insurer’s payment obligation not triggered
  where underlying insurance not exhausted by
  insurer’s payment of loss.


                                                29
Excess Insurance Trigger

• Solution: Excess Policy Payment Trigger
  Expressly Contemplates Payment of
  Underlying Amounts by Insurer or Insured
• Practice Pointer: Amended Trigger Coverage
  Must be Incorporated All the Way Up the
  Tower.



                                               30
Recurring Issues: Antitrust Exclusion

• Insurer Shall Not be Liable for Loss:

  – Based upon, arising from, or in any way related to
    any actual or alleged violation of any law, rule or
    regulation relating to anti-trust, restraint of trade,
    unfair business practices or interference with
    another’s business, contractual or economic
    relationships or interests


                                                         31
Antitrust Exclusion (Cont’d)
• Referred to as “Antitrust” exclusion but sweeps much more
  broadly
• Many (but not all) insurers have some form of the exclusion in
  their base policies
• Most (but not all) insurers will remove the exclusion on
  request
• Even if they won’t remove, will at least provide sub-limited
  coverage, coverage with coinsurance or defense cost only
  coverage
• Not a problem with carriers asking for it, problem is allowing it


                                                                 32
Recurring Issues: Contract Exclusion

• The Insurer Shall Not Be Liable for Loss

  – Based Upon, arising from, related to or in any way
    involving, directly or indirectly, any actual or
    alleged obligation of the Company under any
    express contract or agreement




                                                     33
Contract Exclusion

• Basic fairness of exclusion: insured should not be
  able to voluntarily undertake contractual obligation,
  fail to perform, and they pass the obligation along to
  the insurer
• Problem: Exclusion Often Framed and Enforced
  Overly Broadly




                                                       34
Contract Exclusion (Cont’d)

• Should Be Limited to Entity Coverage Only
• Should provide that it does not apply to the
  extent that liability would otherwise attach in
  the absence of contract
• Arguably Should Use “for” working rather
  than “based upon, etc.”
• Arguably Should Not refer to “directly or
  indirectly”

                                                    35
Recurring Issues: Warranties
• Application for New Coverage: Is the Insured Aware of
  Circumstances That Could Give Rise to a Claim? (or some
  variation)
• Perfectly legitimate question for new coverage or increased
  limits
• Not legitimate question for renewal coverage
• Not a legitimate question even if on renewal coverage is
  moving to a new carrier




                                                                36
Recurring Issues: Warranties

• Carrier can rely on warranties to seek
  rescission or to bootstrap a coverage defense
• All too often, policyholders are sent the wrong
  application
• All too often, policyholders fill out main form
  application when moving carriers on renewal
• Knowledge Issue, Process Issue, Training Issue


                                                37
Recurring Issue: Notice
• Recurring Notice Problems:
  – “Didn’t Think it Would Be Covered”
  – “Didn’t Think it Would Exceed Retention”
  – Worried About Effect on Renewal Premium
  – EEOC Claims
• First Principle of D&O Insurance:
  – Presumption Should Be: Give Notice
  – Corollary: Submit Matter as Notice of Claim or in the
      Alternative Circumstances that Could Give Rise to a Claim



                                                              38
Recurring Issues: Expectations Gap
• Often Disconnect Between Insured’s Expectations and
  Marketplace Reality
   – Current Marketplace: More Important Than Ever to Set
     Expectations
   – Problems Arise When Insured Not Prepared for What is
     Coming
• Particularly Important in Claims Context
   – Explain to Insured at the Outset What to Expect from
     Claims
   – Prepare the Insured for Likely Difficult Issues (e.g.,
     Allocation)
   – Critical Importance of Keeping Carriers(s) in the Loop)
                                                               39
Expectations Gap (Cont’d)
• Address Choice of Counsel Issue at the Front
  End
  – Insured May Discover at the Time of Claim that it
    really does want its own counsel
  – Carrier May Agree in Advance to Insured’s
    Preferred Counsel
  – Hourly Rates May be More Susceptible to
    Negotiation in Advance
  – Always Easier to Negotiate Outside of the Claims
    Context
                                                        40
The D&O Diary
www.dandodiary.com




                     41
Contact

Kevin M. LaCroix, Esq.
RT Pro Exec
2000 Auburn Drive, Suite 200
Beachwood, Ohio 44122
(216) 378-7817
kevin.lacroix@oakbridgeins.com



                                 42

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LaCroix- D&O IRT Balto 10-2012

  • 1. Insurance Roundtable of Baltimore Annual Fall Seminar Private Company Directors’ & Officers’ Insurance Hunt Valley, Maryland October 12, 2012 1
  • 2. Presentation Outline • Private Company D&O – The Basics – Terms & Conditions – Limits and Structure • Emerging Issues – M&A Litigation – JOBS Act – Social Media – Excess Coverage Triggers • Recurring Issues – Warranties – Antitrust Exclusion – Contract Exclusion – Disconnect: Clients’ Expectations vs. Marketplace Reality – Client Assuming Not Covered, Therefore Notice Not Given 2
  • 3. Claims against Private Companies Percentage of D&O Claims by Claimant Private Companies Other Third Parties Customers & Clients Competitors 11% 3% 11% Employees Shareholders 43% 32% Source: Towers Perrin Directors and Officers Liability Survey
  • 4. Why Private Companies Buy D&O Insurance • Unanticipated claimants, unanticipated claims • The high costs of defense • Unanticipated inability to indemnify • Relatively modest incremental cost on top of EPL • Private company D&O insurance = broad coverage
  • 5. D&O Insurance-- The Basics • Professional Liability Insurance for Directors and Officers • Private Company form includes broad entity coverage • Provides Coverage for 1. Loss 2. Arising from Claims Made During the Policy Period 3. Against Insured Persons 4. For Wrongful Acts 5. In an Insured Capacity
  • 6. Policy Mechanics Y TRIGGER TRIGGER TRIGGER Actions of D&Os that Actions of D&Os that Actions of entity aren’t indemnifiable are indemnifiable PAYS PAYS PAYS On behalf of entity On behalf of D&Os On behalf of entity to fund indemnification RETENTION RETENTION Applies None RETENTION Applies A B C
  • 7. D&O Insurance: Exclusions • D&O Insurance is Not “All Risks” Insurance • Conduct Exclusions • Exclusions to Fit D&O Insurance with other coverages • Prior Notice / Other Insurance / Prior Claims • Environmental / Nuclear Exclusions • Uncommon Exclusions: – Commissions Exclusion – Failure to Maintain Insurance Exclusion – Antitrust Exclusion
  • 8. Key Coverage Considerations • Separate or Combined limits • Duty to Defend or reimbursement • Full prior acts coverage • Broad definition of Claim • Broad definition of Employment Practices Wrongful Act • Full coverage for private securityholder exposures • Coverage for punitive damages • Wage and Hour law claim defense costs coverage
  • 9. Key Coverage Considerations • Third Party discrimination and sexual harassment coverage • “Final adjudication” language on misconduct exclusions • Fully severable exclusions • Fully severable application • No major shareholder or family exclusions • No anti-trust or unfair trade practices exclusions • No bankruptcy / insolvency exclusion
  • 10. Limit Distribution First Third Median Average Participants Quartile Quartile Total Assets ($ ($ Reporting ($ ($ millions) millions) millions) millions) $0 to $6 million 669 1 2 3 2.51 $6 to $10 million 306 1 2 3 2.78 $10 to $50 million 406 2 3 5 4.55 $50 to $100 million 72 2.25 5 10 5.72 $100 to $400 million 72 3 5 10 8.58
  • 11. What D&O limit? How Much Should I buy?
  • 12. Special Considerations Involving Outside Directors • Individuals’ Separate Interests Have Policy Structure Implications: – Interests of Insider Officers and Outside Directors Not Always Aligned
  • 13. Outside Directors? Divergent Interests • Problem of Single Policy, Shared Limits – Limits Exhaustion (Collins & Aikman) – Insolvency (Just for Feet) – Individual targets / plaintiff “bounties” – Derivative Suits (Options Backdating) • Advantage of Dedicated Insurance • Program Structure Solutions – Dedicated Side A/DIC Policy – Individual Director Liability Insurance (IDL)
  • 14. Excess Side A/DIC Protection • Side A: When the company is unable to indemnify (insolvency or legal prohibition) • Difference in Condition: – Carrier Insolvency – Traditional carrier denies coverage (fewer exclusions) – Company refuses to indemnify – Traditional Carrier Rescinds Coverage
  • 16. Insurance Structures for Individual Protection
  • 17. What to Talk About When Talking D&O • Personal liability exposure • Indemnification – and its limits • Individual liability protection (possible need for Excess Side A only coverage?) • Limits Adequacy • Program Structure • What Underwriters Look For • Risk Management • “Never Had a Claim/Don’t Need the Insurance”
  • 18. Emerging Issues: Merger Objection Litigation Year Deals Litigation % With Litigation 2005 181 70 38.7% 2006 230 97 42.2% 2007 249 97 39.0% 2008 104 50 48.1% 2009 71 60 84.5% 2012 124 105 84.7% 2011 103 97 94.2% Total 1,062 576 54.2% U.S. publicly traded targets, Transaction > $100 Million (Source: M. Cain, S. Davidoff, Takeover Litigation in 2011) 18
  • 19. Merger Objection Litigation • Shifting Mix of Litigation • Not Only Frequency, But Severity • Data Reports Concern Large Public Companies, But Small Deals Involved, Too • Affecting Primary D&O Pricing • Separate M&A Retentions (More Common for Public D&O But Also for Private Company D&O)
  • 20. Emerging Issues: The JOBS Act • Jumpstart Our Business Startups (JOBS) Act • Signed Into Law April 2012 • Intended to Facilitate Capital Formation and Boost Employment • Potential Effects Much Greater for Private Companies 20
  • 21. The JOBS Act: Key Features • Eased Restrictions for Private Offerings – Advertising, Solicitation Allowed – Reporting Exemptions Expanded (e.g., up to 2,000 shareholders now allowed) • IPO “On Ramp” Procedures – Confidential Filing – “Testing the Waters” Allowed • Emerging Growth Companies – Reduced Reporting Requirements – Relief from Dodd-Frank, Sarbanes Oxley Requirements • Crowdfunding on Internet Portals Allowed 21
  • 22. Crowdfunding • Subject to SEC Rules (Due January 2013) • Limited to $1 Million Per Year • Must Register with SEC – Over $500 Million: Audited Financial Required • Potential Securities Act Liability for Misrepresentations • Concern: Blurs the Line Between Private and Public Companies? 22
  • 23. Private Placements • JOBS Act provisions allow much larger private offerings • Allowance of Solicitation and Advertising: Potential for Mischief • Private Companies with as many as 2,000 Shareholders • Again, Blurs the Line Between Private and Public Companies 23
  • 24. JOBS Act: D&O Insurance Implications • Private Company D&O Insurers Concerned • Most Concerned About Reduced Private Financing Restrictions • Crowdfunding – Revised Securities Offering Exclusions – Crowdfunding Exclusion Endorsements • Special Considerations for Pre-IPO Companies • Stay Tuned – Most Insurers Still Determining Response – Crowdfunding Rules Not in Place Until January 2013 – JOBS Act is THE Hot Button private company D&O topic for 2013 24
  • 25. Emerging Issues: Employer Social Media Policies • Costco Wholesale Corp., National Labor Relations Board, September 7, 2012 – Company Policy: statements “posted electronically (such as [to] online message boards or discussion groups) that damage the Company, defame any individual or damage any person’s reputation, or violate the policies outlined in the Costco Employee Agreement may be subject to discipline, up to and including termination of employment.” 25
  • 26. Employer Social Media Policies: The NLRB’s Decision in Costco • The NLRB Found that Costco’s Rule “clearly encompasses concerted communications protesting *Costco’s+ treatment of its employees.” Costco’s maintenance of the rule therefore “has a reasonable tendency to inhibit employees’ protected activity” and as such “violates” the National Labor Relations Act.” 26
  • 27. EPL Insurance Implications of the Costco Decision • Social Media Policies May Inhibit “Concerted” Communications, Violate NLRA. • Problem: Typical EPL Policy Contains NLRA Exclusion • Possible Option?: NLRA Exclusion Carve-Back to preserve coverage for Retaliation Claims – preserving coverage for claims based on retaliation for exercising rights protected by the NLRA • Limitation: Carve-back rarely extends to class or mass actions. 27
  • 28. Excess Insurance Trigger • Circumstance: Underlying Insurer Pays Less Than Full Policy Limits, Policyholder “Funds the Gap” • Excess Insurer Contends: Payment Duty Not Triggered Because Underlying Insurance Not Exhausted by Payment of Loss • Historically: Zeig v. Massachusetts Bonding: Exhaustion Requirement Ambiguous, Excess Insurer Payment Obligation Enforced 28
  • 29. Excess Insurance Trigger • Exhaustion Requirement: Comerica case (E.D. Mich. 2007) found exhaustion trigger requirement unambiguous • Long Line of cases now holding that excess insurer’s payment obligation not triggered where underlying insurance not exhausted by insurer’s payment of loss. 29
  • 30. Excess Insurance Trigger • Solution: Excess Policy Payment Trigger Expressly Contemplates Payment of Underlying Amounts by Insurer or Insured • Practice Pointer: Amended Trigger Coverage Must be Incorporated All the Way Up the Tower. 30
  • 31. Recurring Issues: Antitrust Exclusion • Insurer Shall Not be Liable for Loss: – Based upon, arising from, or in any way related to any actual or alleged violation of any law, rule or regulation relating to anti-trust, restraint of trade, unfair business practices or interference with another’s business, contractual or economic relationships or interests 31
  • 32. Antitrust Exclusion (Cont’d) • Referred to as “Antitrust” exclusion but sweeps much more broadly • Many (but not all) insurers have some form of the exclusion in their base policies • Most (but not all) insurers will remove the exclusion on request • Even if they won’t remove, will at least provide sub-limited coverage, coverage with coinsurance or defense cost only coverage • Not a problem with carriers asking for it, problem is allowing it 32
  • 33. Recurring Issues: Contract Exclusion • The Insurer Shall Not Be Liable for Loss – Based Upon, arising from, related to or in any way involving, directly or indirectly, any actual or alleged obligation of the Company under any express contract or agreement 33
  • 34. Contract Exclusion • Basic fairness of exclusion: insured should not be able to voluntarily undertake contractual obligation, fail to perform, and they pass the obligation along to the insurer • Problem: Exclusion Often Framed and Enforced Overly Broadly 34
  • 35. Contract Exclusion (Cont’d) • Should Be Limited to Entity Coverage Only • Should provide that it does not apply to the extent that liability would otherwise attach in the absence of contract • Arguably Should Use “for” working rather than “based upon, etc.” • Arguably Should Not refer to “directly or indirectly” 35
  • 36. Recurring Issues: Warranties • Application for New Coverage: Is the Insured Aware of Circumstances That Could Give Rise to a Claim? (or some variation) • Perfectly legitimate question for new coverage or increased limits • Not legitimate question for renewal coverage • Not a legitimate question even if on renewal coverage is moving to a new carrier 36
  • 37. Recurring Issues: Warranties • Carrier can rely on warranties to seek rescission or to bootstrap a coverage defense • All too often, policyholders are sent the wrong application • All too often, policyholders fill out main form application when moving carriers on renewal • Knowledge Issue, Process Issue, Training Issue 37
  • 38. Recurring Issue: Notice • Recurring Notice Problems: – “Didn’t Think it Would Be Covered” – “Didn’t Think it Would Exceed Retention” – Worried About Effect on Renewal Premium – EEOC Claims • First Principle of D&O Insurance: – Presumption Should Be: Give Notice – Corollary: Submit Matter as Notice of Claim or in the Alternative Circumstances that Could Give Rise to a Claim 38
  • 39. Recurring Issues: Expectations Gap • Often Disconnect Between Insured’s Expectations and Marketplace Reality – Current Marketplace: More Important Than Ever to Set Expectations – Problems Arise When Insured Not Prepared for What is Coming • Particularly Important in Claims Context – Explain to Insured at the Outset What to Expect from Claims – Prepare the Insured for Likely Difficult Issues (e.g., Allocation) – Critical Importance of Keeping Carriers(s) in the Loop) 39
  • 40. Expectations Gap (Cont’d) • Address Choice of Counsel Issue at the Front End – Insured May Discover at the Time of Claim that it really does want its own counsel – Carrier May Agree in Advance to Insured’s Preferred Counsel – Hourly Rates May be More Susceptible to Negotiation in Advance – Always Easier to Negotiate Outside of the Claims Context 40
  • 42. Contact Kevin M. LaCroix, Esq. RT Pro Exec 2000 Auburn Drive, Suite 200 Beachwood, Ohio 44122 (216) 378-7817 kevin.lacroix@oakbridgeins.com 42