Personal Information
Entreprise/Lieu de travail
Lincoln, Nebraska Area United States
Profession
Senior Trust and Safety Specialist at LinkedIn
Secteur d’activité
Technology / Software / Internet
À propos
14 years doing what I love-Customer Experience! I spent 13 years at PayPal gaining this expertise by working on my communication skills with customer interactions via inbound phone calls. I went from customer service representative to Senior Agent taking escalations from members and assisting my teammates with question and concerns. I enjoy mentoring and coaching, I took the escalations as my opportunity to mentor and coach each person to a better experience with many ending in a Thank you.
I moved from PayPal to the wonderful world of LinkedIn. I have taken my skills and transitioned into the world of Trust and Safety. I complete data analysis, maintain the spam, investigate fraud,...
Mots-clés
haikudeck
Tout plus
Présentations
(1)Personal Information
Entreprise/Lieu de travail
Lincoln, Nebraska Area United States
Profession
Senior Trust and Safety Specialist at LinkedIn
Secteur d’activité
Technology / Software / Internet
À propos
14 years doing what I love-Customer Experience! I spent 13 years at PayPal gaining this expertise by working on my communication skills with customer interactions via inbound phone calls. I went from customer service representative to Senior Agent taking escalations from members and assisting my teammates with question and concerns. I enjoy mentoring and coaching, I took the escalations as my opportunity to mentor and coach each person to a better experience with many ending in a Thank you.
I moved from PayPal to the wonderful world of LinkedIn. I have taken my skills and transitioned into the world of Trust and Safety. I complete data analysis, maintain the spam, investigate fraud,...
Mots-clés
haikudeck
Tout plus