Doug Tedder
3 SlideShares 20 Abonné
Personal Information
Entreprise/Lieu de travail
Indianapolis, Indiana Area United States
Profession
Service Management Consultant and Trainer
Secteur d’activité
Technology / Software / Internet
Site Web
www.dougtedder.com
À propos
Innovative, solutions-driven and strategic ITSM professional offering over 25 years of progressive experience across a variety of industries. A resourceful, pragmatic, and hands-on leader with track record of success implementing ITSM processes, focused on enabling business outcomes, knowledge transfer, and organizational transformation. Adept at directing complex, large-scale projects within strict time and budget constraints. Known for creating and delivering concise, accurate, and targeted presentations as well as presenting IT Service Management topics to technical and non-technical audiences.
Coordonnées
Mots-clés
itsm services business acumen governance marketing portfolio it customer journey map value stream mapping esm business capability digital economy gemba release management change model kanban continual improvement devops service request service catalog
Tout plus

Présentations

(3)

The Importance of Good ITSM in the Digital Economy

il y a 6 ans • 73 Vues

7 Things you must do to run IT as a Business

il y a 5 ans • 116 Vues

The Digital Transformation of ITSM

il y a 5 ans • 347 Vues
Personal Information
Entreprise/Lieu de travail
Indianapolis, Indiana Area United States
Profession
Service Management Consultant and Trainer
Secteur d’activité
Technology / Software / Internet
Site Web
www.dougtedder.com
À propos
Innovative, solutions-driven and strategic ITSM professional offering over 25 years of progressive experience across a variety of industries. A resourceful, pragmatic, and hands-on leader with track record of success implementing ITSM processes, focused on enabling business outcomes, knowledge transfer, and organizational transformation. Adept at directing complex, large-scale projects within strict time and budget constraints. Known for creating and delivering concise, accurate, and targeted presentations as well as presenting IT Service Management topics to technical and non-technical audiences.
Mots-clés
itsm services business acumen governance marketing portfolio it customer journey map value stream mapping esm business capability digital economy gemba release management change model kanban continual improvement devops service request service catalog
Tout plus