1. Doyle L. Maston, Jr.
3329 Valley View Road
Denton, Texas 76209
(214) 274-0832
dlmaston@hotmail.com
A 20 year, customer focused and detail oriented professional with exceptional communications, team building,
organizational, and leadership skills. Five years as a Retail Store Manager, with a proven track record of
superior inventory control and loss prevention skills, training and staff development, and sales. (Bilingual in
English and Spanish)
Experience
Toothacres Pet Care Center 2015 - 2016
Front Office/Kennel Staff Liaison
 Exceptional Customer Service thru multi-line VOIP phone and face to face interaction.
 Set reservations and performed Client Services via a custom Windows-based system.
 PC/manual files maintenance using a modified medical style filing system for contracts.
 Utilized bilingual language skills to coordinate Kennel Staff.
Home Depot 2005 – 2007
Sales Specialist – Appliances
 Sales Specialist – Appliances position with detailed knowledge of all product lines.
 Exceptional Consultative and Suggestive Sales Skills, maintaining a 125% to goal sales average.
 Scheduled and coordinated deliveries/installation services with multiple agencies via an AS400 based system.
 Inventory Control, Stock Management, and Loss Prevention for all product merchandise lines.
Candy Dreams and More 2003 – 2005
Store Manager
 Coordinated and processed all shipping and receiving, product ordering, vendor relations, and was responsible for
all buyer duties.
 Managed all hiring, on-boarding, training, and scheduling for staff of five.
 Controlled all aspects of Customer Service, cash and safe balancing, deposits, loss prevention, and inventory
control using both Windows and AS400 based systems.
GameStop 2000 – 2003
Store Manager
 Handled all in-store HR and scheduling for an eight person staff that expanded to 15 – 20 during the holiday sales
season.
 Lowest Staff turnover in district with Top Five sales while running the smallest store in the district.
 Best in District Loss Prevention and Inventory Control numbers for three consecutive Sales quarters.
 Assisted District Manager in hiring/training staff for new stores in our district
Education
 University of North Texas – B.A. in Sociology - Graduated May 2013
 Microsoft Office Suite (Word, Excel, Access,PowerPoint) ; AS400 Systems; SPSS; GIS