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Horticultural Workforce
Horticultural Workforce
  Champion Project
         p       j

   Findings and Next Steps



         Copyright Dr Alan Rae 2010
Challenges we face as growers
                Challenges we face as growers
• Concentration of purchasing power 
  for edibles into a few major players 
  who dictate the terms of trade.
  who dictate the terms of trade.
• Run down of research meaning 
  many varieties are imported.
• Perceived poor education and work 
  ethic in the UK cause dependence 
  on migrant labour.
  on migrant labour
• Poor image with career advisers.
• Skills and qualifications don’t align
  Skills and qualifications don t align.
• Industry knowledge base depends 
  on ageing workforce – where are 
  innovative leaders to come from?
                            Copyright Dr Alan Rae 2010
3 stage project
             3 stage project
• We wanted to find some examples of people 
           g
  who had good stories to tell
• Interviewed 30 growers and stake holders
• P d d 24
  Produced a 24 page workforce guide, 4 case 
                           kf      id 4
  studies with video clips and a web site to 
  download materials and support discussion

• We need speaking platforms to promote it
                  Copyright Dr Alan Rae 2010
The common pattern
          The common pattern
• Companies have a small core team
• Look to Eastern European for temporary workers
  Look to Eastern European for temporary workers
• Recruit supervisors /junior management from 
  temporary workersk
• Go outside the industry for new blood
                         y
• Supply chain pressures make horticultural 
  training difficult
  t i i diffi lt
• industry seen as second class by Government 
  and recruiters   Copyright Dr Alan Rae 2010
Training Barriers
             Training Barriers
•  Supply chain pressures force specialisation 
•  Low margins mean lack of money for training
   Low margins mean lack of money for training
•  Colleges can’t run courses with critical mass
• Assurance schemes and regulation channel 
        y               y
  money into mandatory areas that crowd out 
  business development training
• Th
  There is no recognised  path to develop the 
        i            i d th t d l th
  integrated management needs for the 
  businesses of the future 
                   Copyright Dr Alan Rae 2010
This is a creative,
             technical industry
• Successful companies are embracing IiP and 
                 g
  Lean methodologies and are committed to 
  training
• There are some interesting initiatives
  There are some interesting initiatives
  – Plant Science at Level 3 for Amenity Horticulture
  – Ready  Trained peak staff – Concordia / Scion
  – Flexible – on‐site training from Plumpton
                              g          p
  – Soil Association apprentice ship scheme
  – Increase in local authority apprenticeships
    Increase in local authority apprenticeships
                     Copyright Dr Alan Rae 2010
Underlying business principles
       for workforce development
1. Adopt good HR Practices
2. Aim to keep the core team employed 
   through the year
3. Find ways of making peak resourcing easier
4. Be innovative in looking for new blood
4 Be innovative in looking for new blood
5. Set our own agenda for training and 
   researchh
6. Tell the story better 
                  Copyright Dr Alan Rae 2010
Principle 1
                      Principle 1

• Adopt basic HR good practice
  – Iip has worked for those who’ve done it
  – Have a proper induction and set out the expectations 
            p p                               p
    clearly – with achievable milestones and backup to make 
    sure it happens. 
     • Justin Coleman at Leckford reduced turnover from 60% pa to 2%
     • Recognise that it takes more than 3 days for someone to settle in
  – Get skilled at working with mixed nationality teams
    Get skilled at working with mixed nationality teams
  – Work within an IiP or Lean framework

                          Copyright Dr Alan Rae 2010
Principle 2
               Principle 2

• Aim to keep your core team employed
  Aim to keep your core team employed 
  throughout the year
  – Di
    Diversify the business so people can move from 
           if th b i              l           f
    job to job.
     • Hankham / Golden Plain / Fletching
               /              /
  – Use Annualised hours
     • Lowaters
  – Multi Skill  ‐ find ways to let go those who resist
                          y         g
                      Copyright Dr Alan Rae 2010
Principle 3
                      Principle 3

• Make peak resourcing easier
       p             g
  – Build direct relationships with contacts of people who have 
    already worked in the business
  – Use agencies with a longer term relationship – Concordia / 
    HOPS / Scion
  – Create your own bank of people for temporary work
    Create your own bank of people for temporary work
      • Students
      • Mature people
        Mature people
      • People with accredited skills
  – If the NHS can staff theatres like that – surely we can grow
    If the NHS can staff  theatres  like that  surely we can grow 
    fruit and vegetables
                        Copyright Dr Alan Rae 2010
Principle 4
                  Principle 4

• Be innovative in looking for new blood
                         g
  – Many East Europeans are here to stay. Their 
    education and work ethic is good –recognise their 
                                 g          g
    strengths
  – Go beyond relevant degrees – the industry needs 
           y                g                 y
    bright graduates with a technical, numerate bent. 
    If you have to take a graduate from a decent 
    University and train him up as a pack house 
    manager – may be you should just do it.

                    Copyright Dr Alan Rae 2010
Principle 5
                     Principle 5
• Recognise that as far as training and R&D is 
             h      f                 d
  concerned we have to set our own agenda
   – There’s a real need for plant science
      • Reading and the HDC/HTA KTP initiative
   – Know whether you need a craft based approach like the 
              h h            d      f b d          hlk h
     soil association apprenticeship scheme or an engineering 
     approach where you re running a glass factory.
     approach where you’re running a glass factory
   – Be clear about what you need.
   – Tell anyone who’ll listen that we need underpinning
     Tell anyone who ll listen that we need underpinning 
     knowledge – not skills assessments alone.
   – Collaborate
                        Copyright Dr Alan Rae 2010
Principle 6
                       Principle 6


Recognise we have to sell the industry
R     i      h    t    ll th i d t
  – Work with Schools and take part in their diplomas
     • Learn about the Qualifications and Credits Framework
  – Tell them what the industry is actually like
    Tell them what the industry is actually like
     •   Highly Technical
     •   Reasonably paid
         Reasonably paid
     •   Interesting work
     •   Chance to develop real skills over a period of time
         Chance to develop real skills over a period of time
                          Copyright Dr Alan Rae 2010
Telling the World about it
         Telling the World about it

• Promote via growers organisations  conferences 
    – aim for speaking slots in the conference season
    – So far I have talked at FAST conference, and to LANTRA
•   Make use of NFU and GOSE press officers
•   Social Media Campaign – Blog – Linked‐in –
    Social Media Campaign – Blog – Linked in – Twitter
•   Online questionnaire
•   Plus our own web‐site – www.growingjobs.org.


                         Copyright Dr Alan Rae 2010
TELLING A BETTER STORY
•Project Web site
    j
•Case Studies
•“Duffers Guide”
•Message to Policy Makers
                    Copyright Dr Alan Rae 2010
What the principles mean
            What the principles mean

•   Treat people properly and they will deliver
•   Provide secure, interesting, stable employment
    P id                i     i       bl     l
•   Instil flexibility throughout the business
    –   In your marketing
    –   In the variety of things that you do 
    –   In the multiskilling of the staff that you have
            h     l i killi   f h      ff h        h
    –   By building your training needs into your business plan ‐
        and implementing it vigorously
        and implementing it vigorously
    –   By focusing on adding value to the customer


                         Copyright Dr Alan Rae 2010
What we need to do
• Educate the educators about the story we have to tell. 
• Recognise that the future is all about flexible working and 
       g                                                g
  proactively embrace it. 
   – Create your own labour bank or work with organisations like 
     Scion and Concordia
     Scion and Concordia
• Reclaim education and research
   – Martin Emmett’s made a start with propagation techniques.  
   – Get the infantry skilled up.
   – Position the industry as suitable for bright engineers
   – B ild i d h b i
     Build in‐depth business and plant knowledge 
                                 d l     k     l d



                         Copyright Dr Alan Rae 2010
Headline Messages
            Headline Messages
• Sell the industry as a good place to work – and 
                                          p
  look for new blood in unconventional places
• Tell Government and educators what training we 
  need 
  need
• Tell Multiples  ‐ and their customers  ‐ that over 
  aggressive procurement means an unstable 
  supply chain that  can t deliver Food Security 
  supply chain that can’t deliver Food Security –
  we need Margin to develop the Workforce
• Ad t
  Adopt good HR, IiP and Lean practices
             d HR IiP d L            ti
                    Copyright Dr Alan Rae 2010

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How to build a world class horticultural workforce

  • 1. Horticultural Workforce Horticultural Workforce Champion Project p j Findings and Next Steps Copyright Dr Alan Rae 2010
  • 2. Challenges we face as growers Challenges we face as growers • Concentration of purchasing power  for edibles into a few major players  who dictate the terms of trade. who dictate the terms of trade. • Run down of research meaning  many varieties are imported. • Perceived poor education and work  ethic in the UK cause dependence  on migrant labour. on migrant labour • Poor image with career advisers. • Skills and qualifications don’t align Skills and qualifications don t align. • Industry knowledge base depends  on ageing workforce – where are  innovative leaders to come from? Copyright Dr Alan Rae 2010
  • 3. 3 stage project 3 stage project • We wanted to find some examples of people  g who had good stories to tell • Interviewed 30 growers and stake holders • P d d 24 Produced a 24 page workforce guide, 4 case  kf id 4 studies with video clips and a web site to  download materials and support discussion • We need speaking platforms to promote it Copyright Dr Alan Rae 2010
  • 4. The common pattern The common pattern • Companies have a small core team • Look to Eastern European for temporary workers Look to Eastern European for temporary workers • Recruit supervisors /junior management from  temporary workersk • Go outside the industry for new blood y • Supply chain pressures make horticultural  training difficult t i i diffi lt • industry seen as second class by Government  and recruiters Copyright Dr Alan Rae 2010
  • 5. Training Barriers Training Barriers • Supply chain pressures force specialisation  • Low margins mean lack of money for training Low margins mean lack of money for training • Colleges can’t run courses with critical mass • Assurance schemes and regulation channel  y y money into mandatory areas that crowd out  business development training • Th There is no recognised  path to develop the  i i d th t d l th integrated management needs for the  businesses of the future  Copyright Dr Alan Rae 2010
  • 6. This is a creative, technical industry • Successful companies are embracing IiP and  g Lean methodologies and are committed to  training • There are some interesting initiatives There are some interesting initiatives – Plant Science at Level 3 for Amenity Horticulture – Ready  Trained peak staff – Concordia / Scion – Flexible – on‐site training from Plumpton g p – Soil Association apprentice ship scheme – Increase in local authority apprenticeships Increase in local authority apprenticeships Copyright Dr Alan Rae 2010
  • 7. Underlying business principles for workforce development 1. Adopt good HR Practices 2. Aim to keep the core team employed  through the year 3. Find ways of making peak resourcing easier 4. Be innovative in looking for new blood 4 Be innovative in looking for new blood 5. Set our own agenda for training and  researchh 6. Tell the story better  Copyright Dr Alan Rae 2010
  • 8. Principle 1 Principle 1 • Adopt basic HR good practice – Iip has worked for those who’ve done it – Have a proper induction and set out the expectations  p p p clearly – with achievable milestones and backup to make  sure it happens.  • Justin Coleman at Leckford reduced turnover from 60% pa to 2% • Recognise that it takes more than 3 days for someone to settle in – Get skilled at working with mixed nationality teams Get skilled at working with mixed nationality teams – Work within an IiP or Lean framework Copyright Dr Alan Rae 2010
  • 9. Principle 2 Principle 2 • Aim to keep your core team employed Aim to keep your core team employed  throughout the year – Di Diversify the business so people can move from  if th b i l f job to job. • Hankham / Golden Plain / Fletching / / – Use Annualised hours • Lowaters – Multi Skill  ‐ find ways to let go those who resist y g Copyright Dr Alan Rae 2010
  • 10. Principle 3 Principle 3 • Make peak resourcing easier p g – Build direct relationships with contacts of people who have  already worked in the business – Use agencies with a longer term relationship – Concordia /  HOPS / Scion – Create your own bank of people for temporary work Create your own bank of people for temporary work • Students • Mature people Mature people • People with accredited skills – If the NHS can staff theatres like that – surely we can grow If the NHS can staff  theatres  like that  surely we can grow  fruit and vegetables Copyright Dr Alan Rae 2010
  • 11. Principle 4 Principle 4 • Be innovative in looking for new blood g – Many East Europeans are here to stay. Their  education and work ethic is good –recognise their  g g strengths – Go beyond relevant degrees – the industry needs  y g y bright graduates with a technical, numerate bent.  If you have to take a graduate from a decent  University and train him up as a pack house  manager – may be you should just do it. Copyright Dr Alan Rae 2010
  • 12. Principle 5 Principle 5 • Recognise that as far as training and R&D is  h f d concerned we have to set our own agenda – There’s a real need for plant science • Reading and the HDC/HTA KTP initiative – Know whether you need a craft based approach like the  h h d f b d hlk h soil association apprenticeship scheme or an engineering  approach where you re running a glass factory. approach where you’re running a glass factory – Be clear about what you need. – Tell anyone who’ll listen that we need underpinning Tell anyone who ll listen that we need underpinning  knowledge – not skills assessments alone. – Collaborate Copyright Dr Alan Rae 2010
  • 13. Principle 6 Principle 6 Recognise we have to sell the industry R i h t ll th i d t – Work with Schools and take part in their diplomas • Learn about the Qualifications and Credits Framework – Tell them what the industry is actually like Tell them what the industry is actually like • Highly Technical • Reasonably paid Reasonably paid • Interesting work • Chance to develop real skills over a period of time Chance to develop real skills over a period of time Copyright Dr Alan Rae 2010
  • 14. Telling the World about it Telling the World about it • Promote via growers organisations  conferences  – aim for speaking slots in the conference season – So far I have talked at FAST conference, and to LANTRA • Make use of NFU and GOSE press officers • Social Media Campaign – Blog – Linked‐in – Social Media Campaign – Blog – Linked in – Twitter • Online questionnaire • Plus our own web‐site – www.growingjobs.org. Copyright Dr Alan Rae 2010
  • 15. TELLING A BETTER STORY •Project Web site j •Case Studies •“Duffers Guide” •Message to Policy Makers Copyright Dr Alan Rae 2010
  • 16. What the principles mean What the principles mean • Treat people properly and they will deliver • Provide secure, interesting, stable employment P id i i bl l • Instil flexibility throughout the business – In your marketing – In the variety of things that you do  – In the multiskilling of the staff that you have h l i killi f h ff h h – By building your training needs into your business plan ‐ and implementing it vigorously and implementing it vigorously – By focusing on adding value to the customer Copyright Dr Alan Rae 2010
  • 17. What we need to do • Educate the educators about the story we have to tell.  • Recognise that the future is all about flexible working and  g g proactively embrace it.  – Create your own labour bank or work with organisations like  Scion and Concordia Scion and Concordia • Reclaim education and research – Martin Emmett’s made a start with propagation techniques.   – Get the infantry skilled up. – Position the industry as suitable for bright engineers – B ild i d h b i Build in‐depth business and plant knowledge  d l k l d Copyright Dr Alan Rae 2010
  • 18. Headline Messages Headline Messages • Sell the industry as a good place to work – and  p look for new blood in unconventional places • Tell Government and educators what training we  need  need • Tell Multiples  ‐ and their customers  ‐ that over  aggressive procurement means an unstable  supply chain that  can t deliver Food Security  supply chain that can’t deliver Food Security – we need Margin to develop the Workforce • Ad t Adopt good HR, IiP and Lean practices d HR IiP d L ti Copyright Dr Alan Rae 2010