Need greater visibility into your sales funnel? See what reports top sales leaders use to manage and grow their pipeline and how you can make these insights your own.
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Top Pipeline Management Reports
1. STEP 1: TEXT 22333
STEP 2: Put in message box, ANGELICAMACA587
2.
3. Top Pipeline Reports
Reports to Grow Pipeline and How to Make These Insights Your Own!
Angelica Macatangay
Manager, Solution Engineering
amacatangay@salesforce.com
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5. Safe Harbor Haiku
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6. Top Pipeline Reports and Dashboards to Drive Success
Rawson Hobart
Senior Director of IT
7. Top Pipeline Reports and Dashboards to Drive Success
Steve De Marco
VP of Worldwide Sales
8. Top Pipeline Reports and Dashboards to Drive Success
Dean Tobe
RVP, Commercial Sales
9. Top Pipeline Reports and Dashboards to Drive Success
Dean Tobe
Regional Vice President
Salesforce
Steve De Marco
VP of Worldwide Sales
Xactly
Rawson Hobart
Senior Director of IT
Embarcadero Technologies
10. Greater Visibility into Sales Funnel to Grow Pipeline
Top Sales Leaders Answer these Questions with Sales Reports and Dashboards
Is Our Pipeline
Real?
Is Our Pipeline
on Track?
What is my Pipeline
Evolution?
11. Leveraging Reports and Dashboards to Grow Pipeline
Take the Emotion out of the Pipeline to Increase Accuracy
12. Goals for Today’s Session
Walk away from “Top Pipeline Reports” with:
Reports and dashboards to eliminate the
emotion
Pipeline management best practices
Insights to make your own
13. Rawson Hobart
Senior Director of IT
Embarcadero Technologies is a global software company with
$100M in annual revenue. We sell tools for Database Architects,
Database Analysts, and Developers.
Years in with Salesforce: 4 years
15. Based off Past Performance, is our
Pipeline on Track?
Obstacles:
• High Turnover = Lost Insight
• No Sales Process
• Inefficient use of SFDC
• Create Opportunity Historical Trends Reports
• Accurate Probability of Closure per Rep
• Manage at every time frame: wk/wk, mth/mth, etc.
Solution:
16. Steve De Marco
Title: Vice President of Worldwide Sales
Xactly offers cloud-based, enterprise software for sales
performance management, sales effectiveness, sales
compensation, and employee engagement.
Years in with Salesforce: 14 years
18. “How Do We Know Our Pipeline is Real?”
• Rapidly growing Sales Teams across all segments
• Unreliable data
• Zombie Opportunities
Solution:
• Clearly defined Sales Process
• Dashboards as ‘Diagnostics’ for Pipeline
• Exception reporting to find ‘non-actions’
Obstacles:
26. Next Steps for YOU!
Create a “Non-Action” Dashboard
Build an Opportunity Historical Trends Report
Leverage Bucket Fields in a Current Pipeline Report
Track your Pipeline Stage Advancements
27. Lightning Experience at Dreamforce
SALES CLOUD KEYNOTE
THE event to go to for Lightning
Moscone South
Thursday, Sept 17 10:30 AM
Also featured in
MAIN and SMB KEYNOTES
Platform, Admin Keynotes
TRACK SESSIONS
Lightning Roadmap: The All New
Lightning Experience and Platform
Sales Cloud Deep Dive: Lightning
Experience Roadmap
Introduction to Lightning Experience
Lightning Experience Highlights
The Insightful Sales Person:
Intelligence in the Sales Cloud
Learn More About Lightning
Experience: The New CRM You
Want and Love
Join us in the
SALES ZONE in Moscone West 3
PRODUCT SHOWCASE in Expo
to get Hands On with Lightning
TRAILHEAD in Moscone West
the fun easy way to learn Lightning
Where to learn more about the all new Salesforce
31. For step by step instructions on setup, use this help document
Weekly Team Oppty
Search for
‘historical’ and
by default these
fields are
included
32. Track Rep Performance Historically to Predict Current Behavior
Quarterly Pipeline Review
33. Understand what is Real in Your Pipeline with Exception Reports
WTForecasting Dashboard
Use dashboard
filters to allow
each manager
to search for
their team
34. Collection of exception reports looking for non-actions
WTForecasting continued..
Create filters
using equals
and not equal
Notes de l'éditeur
Who do we have in the audience this morning?
https://www.polleverywhere.com/multiple_choice_polls/P9FBSU5ZQH4QmdX
My Biggest Pipeline challenge is:
https://www.polleverywhere.com/multiple_choice_polls/Aelv43fKGGzKeXU
Challenge outline:
A few years ago we relocated our sales team to austin, lost a lot of tenure people and had to start w/new sales teams.
New reps, new managers, lost personal relationship and knowledge
No sales process
Needed to become more data centric in pipeline mgmt
w/out data it’s an argument; with data were solving a problem
Solution
1st, our data was as individual as our people so we needed to clean that up
2 –fer: managing SFDC data led reps to keep it cleaner
Managers needed to manage their reps on a wk to wk, mtd to mtd, etc. Each manager looks at historical performance
A: classic pipeline report lightning prompt question: time frame for your managers?
Challenges
3 segments that all run differently we needed to have process in place for everything
Constant new Aes to train
No cohesive process
Zombie opportunities
Solutions
Clearly define sales process
Created WTForecasting Dashboard
Dashboard is my diagnostic
Questions to audience:
Who is quota carrying in the audience?
Who knows their close ratio
Challenges:
Inaccurate pipeline creation
Overprotected vs. happy ears pipeline
Not enough pipeline in general
Solutions
Only real if it’s in salesforce policy
Have a pipeline creating culture and candence
Need to have the report and meetings to support this
Measure pipeline advancement, creation timeline and spread