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S-Controls and Other Techie Stuff Rafael Contreras, salesforce.com Drew Alexander, Kaplan Financial John Ball, Tacpoint Technologies Admin II: Advancing to the Next Level
Safe Harbor Statement ,[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is an S-Control? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is “Techie-Stuff”? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
When to Use S-Control’s and “Techie Stuff” ,[object Object],[object Object],[object Object],[object Object]
When NOT to Use S-Control’s and “Techie Stuff” ,[object Object],[object Object],[object Object],[object Object]
Examples – Easy
Examples – Moderate /00T/e?followup=1&title=Call&retURL=%2F{!Contact.Id}&who_id={!Contact.Id}&what_id={!Account.Id}&tsk5=LVM&tsk6=Left+a+voicemail+for+{!Contact.Name}&tsk5_fu=FU+VM+w+{!Contact.Name}+fr+{!Account.Name}&tsk4_fu={!TODAY()+2}&save=x
Examples – Advanced
Drew Alexander Director of Sales Operations [email_address]
All About Kaplan Financial ,[object Object],[object Object],[object Object],[object Object],[object Object],Kaplan Financial, a subsidiary of Kaplan, Inc. and The Washington Post, provides Education and Compliance solutions to the Financial Services and Insurance industries.
The Case: Impossible Sales Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],The Case: Impossible Resource Issues
Your Mission...should you choose to accept it: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Plan: Formulas! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Custom Object: Sales Data from Month field will be used to create dynamic date attributes of the sale using a formula field.
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
What this Formula says in English: If the value in the YTD field is “CYTD”, put the Amount of the Sale in the CYTD field. Otherwise, leave it blank. Custom Formulas What this Formula says in English: If the date of the Sale is within 2007 and less than TODAY, return the value “CYTD” (Current YTD). If the date of the Sale is within 2006 and less than (TODAY minus a 395 days), return “LYTD” (Last YTD). If the date of the Sale is within 2005 and less than (TODAY minus 760 days), return “PYTD” (Prior YTD) Otherwise, return “n/a”. Similar Formula Pairs used to Categorize Sales by Year To Date Period:  CYTD, LYTD & PYTD Last 12 Months Period:  Current LTM, Previous LTM Sales Year:  2007, 2006, 2005
Sales Variance Reports
Custom Object: Sales Code Sales Code = Master Account Code. Used to group all sales and accounts for a given company. Account Assignments –  Account Assignments listed here drive account assignments in all other systems, including Salesforce. Custom Links –  Provide company-specific Sales reports. Roll-Up Formulas –  Provide company-specific Sales Summaries.
Custom Report Links: Filter Dynamically
Roll-Up Formulas: Sales Summary Roll-Up Formula Summary Calculation  on a Related Object. In this case, the sum of all Sales Amounts related to this Sales Code. Master-Detail Relationship  is required between the Summarized object and the Parent Object.
Roll-Up Formulas: How They Work
Mission Accomplished ,[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Imagine it.  Learn it.  Use it. ,[object Object],[object Object],[object Object],[object Object],[object Object]
John Ball Salesforce Implementation Specialist [email_address]
All About Tacpoint and Brocade ,[object Object],[object Object],[object Object],[object Object],[object Object],Tacpoint is a software development consulting company focusing on architecting and building enterprise class, distributed systems.  Founded in 1999 by an experience team of senior consultants with the goals of helping our clients to become more successful. Brocade, through its subsidiaries, engages in the design, development, marketing, sale, and support of data storage networking and data management solutions.
Default Lead Conversion Process
Brocade — Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brocade — Key Challenges, Cont. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Brocade — The Solution ,[object Object],[object Object],[object Object],[object Object]
Solution Screen Shots
Solution Screen Shots
Solution Screen Shots
Brocade — Deployment Details ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Imagine it.  Learn it.  Use it. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Imagine it.  Learn it.  Use it. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],We strive to improve, t hank you for filling out our survey. ,[object Object],[object Object]
John Ball Salesforce Implementation Specialist QUESTION & ANSWER SESSION Rafael Contreras Sr. Customer Success Manager Drew Alexander Director of Sales Operations

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Aan009 Contreras 091907

  • 1. S-Controls and Other Techie Stuff Rafael Contreras, salesforce.com Drew Alexander, Kaplan Financial John Ball, Tacpoint Technologies Admin II: Advancing to the Next Level
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 9. Examples – Moderate /00T/e?followup=1&title=Call&retURL=%2F{!Contact.Id}&who_id={!Contact.Id}&what_id={!Account.Id}&tsk5=LVM&tsk6=Left+a+voicemail+for+{!Contact.Name}&tsk5_fu=FU+VM+w+{!Contact.Name}+fr+{!Account.Name}&tsk4_fu={!TODAY()+2}&save=x
  • 11. Drew Alexander Director of Sales Operations [email_address]
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Custom Object: Sales Data from Month field will be used to create dynamic date attributes of the sale using a formula field.
  • 18.
  • 19.
  • 20. What this Formula says in English: If the value in the YTD field is “CYTD”, put the Amount of the Sale in the CYTD field. Otherwise, leave it blank. Custom Formulas What this Formula says in English: If the date of the Sale is within 2007 and less than TODAY, return the value “CYTD” (Current YTD). If the date of the Sale is within 2006 and less than (TODAY minus a 395 days), return “LYTD” (Last YTD). If the date of the Sale is within 2005 and less than (TODAY minus 760 days), return “PYTD” (Prior YTD) Otherwise, return “n/a”. Similar Formula Pairs used to Categorize Sales by Year To Date Period: CYTD, LYTD & PYTD Last 12 Months Period: Current LTM, Previous LTM Sales Year: 2007, 2006, 2005
  • 22. Custom Object: Sales Code Sales Code = Master Account Code. Used to group all sales and accounts for a given company. Account Assignments – Account Assignments listed here drive account assignments in all other systems, including Salesforce. Custom Links – Provide company-specific Sales reports. Roll-Up Formulas – Provide company-specific Sales Summaries.
  • 23. Custom Report Links: Filter Dynamically
  • 24. Roll-Up Formulas: Sales Summary Roll-Up Formula Summary Calculation on a Related Object. In this case, the sum of all Sales Amounts related to this Sales Code. Master-Detail Relationship is required between the Summarized object and the Parent Object.
  • 26.
  • 27.
  • 28.
  • 29. John Ball Salesforce Implementation Specialist [email_address]
  • 30.
  • 32.
  • 33.
  • 34.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42. John Ball Salesforce Implementation Specialist QUESTION & ANSWER SESSION Rafael Contreras Sr. Customer Success Manager Drew Alexander Director of Sales Operations