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1. Are You Connected? Approaching Enterprise Integration Peter Hanstén - W ä rtsil ä Corporation Jon Brayshaw - salesforce.com Chirag Patel - Citrix Systems, Inc. Larry Jovanovic - salesforce.com Track: Global Enterprise Deployment
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4. Peter Hanstén VP, Ship Power Quality Systems [email_address] Jonathan Brayshaw Principal Consultant (London) [email_address]
17. Chirag Patel Director of Sales Systems [email_address] Larry Jovanovic Solution Architect (Chicago) [email_address]
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23. User View – Current Challenge #2 Vantive (legacy CRM) Geo Sales Sales Ops Partners CC / Tech Sup Marketing Education Consulting Channel Ops Finance Order Services Channel Mgrs Sales Mgmt Customers Education Ops CC Acct Spec Sales Eng Geo Sales Sales Ops Consulting Channel Mgrs Sales Mgmt Sales Eng
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25. Citrix MDM Landscape - Current Vantive (legacy CRM) Contacts Contacts Accounts Products Our options: (order of preference) 1) Link to data from SFDC – read only 2) Link to data from SFDC – editable 3) Push data into SFDC – read only 4) Push data into SFDC – editable 5) Master data in SFDC – editable Installed Prod Partners Acct Teams Campaigns Accounts Territories Sales Teams Products Users Cases Leads Contracts Opportunities SMS Plans Opportunities Exceptions SMS Plans Exceptions
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33. Questions? Peter Hanstén - W ä rtsil ä Corporation Jon Brayshaw - salesforce.com Chirag Patel - Citrix Systems, Inc. Larry Jovanovic - salesforce.com