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Are You Connected?  Approaching Enterprise Integration Peter Hanstén - W ä rtsil ä  Corporation Jon Brayshaw - salesforce.com Chirag Patel - Citrix Systems, Inc. Larry Jovanovic - salesforce.com Track: Global Enterprise Deployment
Safe Harbor Statement ,[object Object],[object Object],[object Object]
Session Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Peter Hanstén VP, Ship Power Quality Systems [email_address] Jonathan Brayshaw Principal Consultant (London) [email_address]
Who is Wärtsilä? ,[object Object],The leading supplier of ship machinery, propulsion, and manoeuvring solutions for all types of marine vessels and offshore applications A leading supplier of power plants for the decentralized power generation market, and for the oil and gas industry •  •
Implementation Objectives & Key Principles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wärtsilä Solution Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business and Technology Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Wärtsilä Integration Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Wärtsilä Integration Architecture
What is SAP XI? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Challenges between SAP XI and salesforce.com ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Solution: WSDL Compatibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Solution: Session Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Takeaways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Takeaways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chirag Patel Director of Sales Systems [email_address] Larry Jovanovic Solution Architect (Chicago) [email_address]
Who is Citrix? ,[object Object],[object Object],[object Object],Citrix  EdgeSight ™ Monitor Real-Time User Experience Citrix  WANScaler ™ Accelerate Apps  to Branch Offices Citrix  Access Gateway ™ Enable Secure  App Access Citrix ®  NetScaler ® Deliver Web Apps Citrix  Presentation  Server ™ Deliver Windows  Apps Citrix  Desktop  Server ™ Deliver Windows  Desktops Users Apps
Citrix Solution Overview What was our problem and solution approach? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Citrix Solution Overview Where are we today? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Deployment Implications Challenge #1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User View –  Current Challenge #2 Vantive (legacy CRM) Geo Sales Sales Ops Partners CC / Tech Sup Marketing Education Consulting Channel Ops Finance Order Services Channel Mgrs Sales Mgmt Customers Education Ops CC Acct Spec Sales Eng Geo Sales Sales Ops Consulting Channel Mgrs Sales Mgmt Sales Eng
Master Data Management Considerations Challenge #3 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Citrix MDM Landscape -  Current Vantive (legacy CRM) Contacts Contacts Accounts Products Our options: (order of preference) 1) Link to data from SFDC – read only 2) Link to data from SFDC – editable 3) Push data into SFDC – read only 4) Push data into SFDC – editable  5) Master data in SFDC – editable  Installed Prod Partners Acct Teams Campaigns Accounts Territories Sales Teams Products Users Cases Leads Contracts Opportunities SMS Plans Opportunities Exceptions SMS Plans Exceptions
Integration Implications Challenge #4 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Lessons Learned (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tackling Integration – Master Data Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tackling Integration – Enterprise Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tackling Integration – Additional Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],We strive to improve…t hank you for filling out our survey. ,[object Object],[object Object]
Questions? Peter Hanstén - W ä rtsil ä  Corporation Jon Brayshaw - salesforce.com Chirag Patel - Citrix Systems, Inc. Larry Jovanovic - salesforce.com

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B P G008 Pastor 091907

  • 1. Are You Connected? Approaching Enterprise Integration Peter Hanstén - W ä rtsil ä Corporation Jon Brayshaw - salesforce.com Chirag Patel - Citrix Systems, Inc. Larry Jovanovic - salesforce.com Track: Global Enterprise Deployment
  • 2.
  • 3.
  • 4. Peter Hanstén VP, Ship Power Quality Systems [email_address] Jonathan Brayshaw Principal Consultant (London) [email_address]
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Chirag Patel Director of Sales Systems [email_address] Larry Jovanovic Solution Architect (Chicago) [email_address]
  • 18.
  • 19.
  • 20.
  • 21.
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  • 23. User View – Current Challenge #2 Vantive (legacy CRM) Geo Sales Sales Ops Partners CC / Tech Sup Marketing Education Consulting Channel Ops Finance Order Services Channel Mgrs Sales Mgmt Customers Education Ops CC Acct Spec Sales Eng Geo Sales Sales Ops Consulting Channel Mgrs Sales Mgmt Sales Eng
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  • 25. Citrix MDM Landscape - Current Vantive (legacy CRM) Contacts Contacts Accounts Products Our options: (order of preference) 1) Link to data from SFDC – read only 2) Link to data from SFDC – editable 3) Push data into SFDC – read only 4) Push data into SFDC – editable 5) Master data in SFDC – editable Installed Prod Partners Acct Teams Campaigns Accounts Territories Sales Teams Products Users Cases Leads Contracts Opportunities SMS Plans Opportunities Exceptions SMS Plans Exceptions
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  • 33. Questions? Peter Hanstén - W ä rtsil ä Corporation Jon Brayshaw - salesforce.com Chirag Patel - Citrix Systems, Inc. Larry Jovanovic - salesforce.com