Druva inSync customers were interviewed by Forrester to examine and analyze the business value and benefits they got from Druva's endpoint backup solution.
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Forrester Total Economic Impact (TEI) of Druva inSync
1. Total Economic Impact™ for Druva inSync
Customers interviewed by Forrester shared these
business challenges related to endpoint backup:
• A cost-effective centralized solution for backup
and recovery of endpoint data.
• Prevent data loss and protect data for an
increasingly mobile workforce.
• Better end user adoption and improved compliance.
• Address time-consuming data collection and
eDiscovery.
10%
Productivity increase for IT
administrators focused on data
backup, protection and discovery
50%
One organization saw 50%
reduction in eDiscovery resource
support with self-service access
$1.36 million
Productivity savings for the
composite organization due to
more efficient data backup,
recovery and protection processes
$1.84 million
Cost avoidance savings for the
composite organization versus
upgrading legacy data backup on-
premises solution
36
Hours saved per incident for the
composite organization’s end-users
to recover lost endpoint data
1
One platform for data protection
and governance and ease of
management with inSync’s single
administration console
Forrester concluded the following financial impact of Druva’s
inSync endpoint backup on a representative organization:
NPV:
$ 2.49 million
ROI:
195%
Payback:
0.4 months
Disclosures
The reader should be aware of the following:
• This document is an abridged version of a full case study: The Total Economic Impact Of Druva inSync, October
2014. The document can be found at http://pages2.druva.com/forrester-tei.html .
• The study was commissioned by Druva and delivered by the Forrester Consulting group.
• Forrester makes no assumptions as to the potential return on investment that other organizations will receive.
• Please read the full case study for additional disclosures.
TEI Methodology
Total Economic Impact™ (TEI) is a methodology developed by Forrester Research that enhances a company’s
technology decision-making processes and assists vendors in communicating the value proposition of their products
and services to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of IT
initiatives to both senior management and other key business stakeholders. The TEI methodology consists of four
components to evaluate investment value: benefits, costs, risks, and flexibility.
(http://www.forrester.com/marketing/product/consulting/tei.html)
*In thousands. Based on three-year risk-adjusted figures. Values of costs and benefits are representative of a
composite organization constructed from aggregated feedback based on interviews with inSync customers.
TEI quantified the benefits, costs, and metrics that matter most
Net Present Value
Costs ($1.28M) Benefits ($3.8M)
Druva inSync by the Numbers
$(2,500) $(1,500) $(500) $500 $1,500 $2,500
Resource costs for implementation
and ongoing management
inSync software
licensing costs
Productivity – IT admin,
helpdesk, end-users
Cost avoidance – legacy on-prem
backup and archiving solutions
Improved data collection and
eDiscovery enablement
“The most valuable feature of inSync
has been the self-serviceability. It is
so simple that we can extend that
functionality out to any end user and
they can manage the backup.”
~Senior director, enterprise architecture,
global biopharmaceutical firm
“With inSync, there are more backups
happening. Consistency and
regularity are much better than
before. We’ve seen a 30% increase in
reliability of the backup.”
~Technical architect, multinational electronic
design automation company
Customers also experienced additional benefits including:
Improved encryption
management and
endpoint backup
Improved data
protection for
endpoints with a
global solution
Ease of management
with one platform
for data protection and
governance