1. AIESEC HANOI
BEST oGIP AWARD
APPLICATION
NATIONAL R&R APPLICATION IGNITE 2014

2. CUSTOMER EXPERIENCE
MANAGEMENT

3. Customer Experience Management Points
Quality Standards Check list made and followed 1
EP Buddy JD defined and implemented 1
iSOS Service is implemented and used for all Eps 1
Insurance or Visa Partnership done or used 0
All cases addressed and closed with comments 2
OPS and CPS conducted for 90% Eps(Specify number of
attendees)
2
EP preparation for CV writing and professional competencies 2
2 LEADs Organized 3
At least 1 Newsletter sent for Raising and Matching phase
3
TOTAL 15

4. INFORMATION
MANAGEMENT

5. Information Management Points
All forms on Podio workspace have an allotted status 1
Match 2 Realize App have 90% of Eps registered 0
IR survey App to get details from LCs 3
oGIP Partnerships app to save all partnerships done 3
All EP Data from national ORS and OP is addressed 0
All Audits since January are filled completely on time 2
OGX Experience tracker updated 1
National OGX meeting attended(may and june) *1 1+1
TOTAL 12

6. INTERNATIONAL RELATIONS
MANAGEMENT

7. International relations management Points
All EPs needs to be updated in national search tool with
relevant details
2
EP Searchtool is updated within 48 hours of new
TNs/partnership announcement
1
Partnership Framework and codelivery checklist is made
between partnering entities
0
EP Profile generated for your LC and used 1
TOTAL 4

8. GOAL MANAGEMENT

9. Goal management Points
50% Eps matched through National Partnerships 0
80% Eps matched through National Partnerships 0
India/ Japan Partnerships used 2
Alumni/ member on exchange 2
More than 70% of planned Eps realized (RE) 3
More than 90% of planned Eps realized (RE) 0
More than 70% of planned Eps Matched (MA) 3
More than 90% of planned Eps Matched (MA) 0
>80% Raise target achieved as per plans 5
<80% Raise target achieved as per plans 2
TOTAL 17

10. INNOVATION AND
INITIATIVES

11. Innovation and Initiatives Points
IT sub product delivered to the market (Matches/Realization
for IT TNs)
0
Education sub product delivered to the market
(Matches/Realization for edu. TNs)
2
10 stories submitted for Showcasing Platform from LC 2
Innovative Posters and Message 2
Year Long Promotions conducted for registrations 0
Activeness on commission (Reply to mails/ Confirmations/
Sharing stories, experiences)
5
Innovations and Initiatives with results 5
TOTAL 16

12. TOTAL = 64 POINTS