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Attract children to your programs with fun and easy marketing tips!
                                                        Presented By:
                                               East Baton Rouge Parish Library

Importance of Marketing: Whys and Hows

   Why is Marketing Important?

             “You can build a nurturing library environment but patrons won’t come unless you tell them it’s available”
             (Mates, 2004).
             Marketing can “imprint a key idea about what the library does in the minds of your stakeholders” (Your Tag,
             Your Brand, Your Program).
             Marketing can “increase your library's perceived value, as well as library usage and support.” (Bohrer, 2005)
             Marketing can build momentum & excitement (Bohrer, 2005)

   How to Market Successfully:

             Target your demographic
             Use accessible formats
                 o Language
                 o Legibility
                 o Contrast
                 o Attractiveness
             Find ways to get the word out
             Word Of Mouth
             Community Partners
             Traditional and Technological Methods

Traditional Media

   Types of Traditional Media

             Posters
             Displays
             Word of Mouth
             Program Calendars, Newsletters, Flyers, Brochures

   Posters

             Include what & when, age, whether or not registration is required.
             Use different techniques to create posters. (shapes/textures/patterns/colors/glitter/sequins/special hole
             punches)
             When possible, include an example of the craft you are making
             Make sure your poster isn’t too wordy, but conveys the relevant information. Don’t crowd all of the text
             together, people aren’t likely to read a big block of text



   Displays
Once posters are made– they need to be displayed!
               o Poster wall
               o On an easel
           Samples of projects can be displayed in special ways
           Stuffed animals or other characters can display information
           Special signs which can be changed frequently may be used
               o sandwich board signs
               o dry-erase boards
           Pictures of previous programs may generate interest in future programs

   Word of Mouth

           “Using word-of-mouth marketing can increase your library's perceived value, as well as library usage and
           support” (Bohrer, 2005).
           Tell your patrons about upcoming programs
           Announce programs at storytimes
           On the day of the program, make announcements over the PA system; invite children who are already in the
           children’s area
           Call registrants to remind them they have signed up
           Encourage patrons to tell others about programs of interest and their experiences

    Program Calendars, Newsletters, Flyers, Brochures

           Make sure your branch and contact information are clearly visible
           List the day, date, time of the program
           Include the appropriate age group, whether registration is required, and whether latecomers will be allowed
           to participate
           May want to include a “tagline” or library slogan (see "Your Tag, Your Brand, Your Program” article)
           Distribute to local business or community partners
                o Doctor/dentist offices, churches, daycares, fast food restaurants
           Have them readily available to pass out to patrons & actively hand them out

Technology and Digital Media

   Types of Technology and Digital Media

           Social Media
           Digital Displays
           QR Codes

   Social Media

           “Social media creates the opportunity for libraries and businesses to connect, share, and become visible.”
           (Business of Social Media 2011)
               Tips for success with social media:
               o        Listening
               o        Relevance
               o        Patience
               o        Accountability
o       A personal element
            Benefits of social media use:
            o       Low cost
            o       Ability to gauge usage
            o       Ability to solicit and obtain feedback
            o       Ability to update information quickly

Social Media

        Facebook
        Twitter
        Pinterest
        Instagram
        Blogs
        YouTube
        ListServes

Tips for Using Social Media:

        Have presenters mention programs they are doing on their wall or twitter account.
        Make sure you update regularly.
        You can use a social media manager, such as Hootsuite which posts to multiple accounts (FB, twitter, etc.) at
        once.
        You can start an e-mail discussion list that patrons can join and use it to find out what your users want and
        think about your programs.
        You can advertise programs by making videos or booktalks to post on YouTube and link to them on your
        library website.
        Make sure you put your social media addresses onto your paper calendars, brochures, flyers

Digital Displays

        Make use of your library website to list programs and post your calendars online
        Display photos of previous programs using a digital picture frame
        Use a TV screen stationed in the library and have a digital display of upcoming programs

Other Technology : QR Codes

        Can be created for free
        Can be included on posters, displays, examples, flyers, social media, etc.
        Can be read with a free app from a smart phone
        Can be linked to online registration or further information on a website
        Links patrons directly to information without them having to write it down
        Know your users: Will they know what QR codes are and have the technology to access them?
Bibliography

2011. "The Business of Social Media: How to Plunder the Treasure Trove." Reference & User Services
Quarterly 51, no. 2: 127-132. Academic Search Complete, EBSCOhost (accessed February 14, 2013).

2011. "Your Tag, Your Brand, Your Program." School Librarian's Workshop 31, no. 4: 10-11. Library,
Information Science & Technology Abstracts, EBSCOhost (accessed February 14, 2013).

Barry, Peggy L. 2009. "Top 10 Marketing Tips for Communication and Outreach." ILA Reporter 27, no. 1: 8.
Library, Information Science & Technology Abstracts, EBSCOhost (accessed December 28, 2012).

Bohrer, Clara N. 2005. "Listen to This!." Public Libraries 44, no. 2: 63. Library, Information Science &
Technology Abstracts, EBSCOhost (accessed February 14, 2013).

Brady, D. 1990. "Selling your summer program." School Library Journal 36, no. 3: 158. Academic Search
Complete, EBSCOhost (accessed December 28, 2012).

Fletcher, Jon. 2010. "Marketing for the QRious: the beginner's guide to using QR codes for library
promotions and resources." Multimedia Information & Technology 36, no. 3: 26-27. Library, Information
Science & Technology Abstracts, EBSCOhost (accessed February 14, 2013).

Jennings, Eric, and Kathryn Tvaruzka. 2010. "Quick and Dirty Library Promotions That Really Work." Journal
Of Library Innovation 1, no. 2: 6-14. Library, Information Science & Technology Abstracts, EBSCOhost
(accessed December 28, 2012).

Mates, Barbara T. 2004. "ANNOUNCING THE NEW VENTURE." Library Technology Reports 40, no. 3: 65-70.
Academic Search Complete, EBSCOhost (accessed December 28, 2012).

Steele, Victoria. 1995. "Pictures from our exhibition: Publishing publicity posters utilizing technology."
American Libraries 26, no. 3: 260. Academic Search Complete, EBSCOhost (accessed December 28, 2012).

Struckmeyer, Amanda Moss. 2012. "Reaching Tweens." Children & Libraries: The Journal Of The Association
For Library Service To Children 10, no. 2: 36-38. Academic Search Complete, EBSCOhost (accessed February
14, 2013).


                                        Contact Information
                                         Children's Services
                               East Baton Rouge Parish Public Library
                            7711 Goodwood Blvd., Baton Rouge, LA 70806
                                           225-231-3760

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EBRPL: Attract children to your programs with fun and easy marketing tips!

  • 1. Attract children to your programs with fun and easy marketing tips! Presented By: East Baton Rouge Parish Library Importance of Marketing: Whys and Hows Why is Marketing Important? “You can build a nurturing library environment but patrons won’t come unless you tell them it’s available” (Mates, 2004). Marketing can “imprint a key idea about what the library does in the minds of your stakeholders” (Your Tag, Your Brand, Your Program). Marketing can “increase your library's perceived value, as well as library usage and support.” (Bohrer, 2005) Marketing can build momentum & excitement (Bohrer, 2005) How to Market Successfully: Target your demographic Use accessible formats o Language o Legibility o Contrast o Attractiveness Find ways to get the word out Word Of Mouth Community Partners Traditional and Technological Methods Traditional Media Types of Traditional Media Posters Displays Word of Mouth Program Calendars, Newsletters, Flyers, Brochures Posters Include what & when, age, whether or not registration is required. Use different techniques to create posters. (shapes/textures/patterns/colors/glitter/sequins/special hole punches) When possible, include an example of the craft you are making Make sure your poster isn’t too wordy, but conveys the relevant information. Don’t crowd all of the text together, people aren’t likely to read a big block of text Displays
  • 2. Once posters are made– they need to be displayed! o Poster wall o On an easel Samples of projects can be displayed in special ways Stuffed animals or other characters can display information Special signs which can be changed frequently may be used o sandwich board signs o dry-erase boards Pictures of previous programs may generate interest in future programs Word of Mouth “Using word-of-mouth marketing can increase your library's perceived value, as well as library usage and support” (Bohrer, 2005). Tell your patrons about upcoming programs Announce programs at storytimes On the day of the program, make announcements over the PA system; invite children who are already in the children’s area Call registrants to remind them they have signed up Encourage patrons to tell others about programs of interest and their experiences Program Calendars, Newsletters, Flyers, Brochures Make sure your branch and contact information are clearly visible List the day, date, time of the program Include the appropriate age group, whether registration is required, and whether latecomers will be allowed to participate May want to include a “tagline” or library slogan (see "Your Tag, Your Brand, Your Program” article) Distribute to local business or community partners o Doctor/dentist offices, churches, daycares, fast food restaurants Have them readily available to pass out to patrons & actively hand them out Technology and Digital Media Types of Technology and Digital Media Social Media Digital Displays QR Codes Social Media “Social media creates the opportunity for libraries and businesses to connect, share, and become visible.” (Business of Social Media 2011) Tips for success with social media: o Listening o Relevance o Patience o Accountability
  • 3. o A personal element Benefits of social media use: o Low cost o Ability to gauge usage o Ability to solicit and obtain feedback o Ability to update information quickly Social Media Facebook Twitter Pinterest Instagram Blogs YouTube ListServes Tips for Using Social Media: Have presenters mention programs they are doing on their wall or twitter account. Make sure you update regularly. You can use a social media manager, such as Hootsuite which posts to multiple accounts (FB, twitter, etc.) at once. You can start an e-mail discussion list that patrons can join and use it to find out what your users want and think about your programs. You can advertise programs by making videos or booktalks to post on YouTube and link to them on your library website. Make sure you put your social media addresses onto your paper calendars, brochures, flyers Digital Displays Make use of your library website to list programs and post your calendars online Display photos of previous programs using a digital picture frame Use a TV screen stationed in the library and have a digital display of upcoming programs Other Technology : QR Codes Can be created for free Can be included on posters, displays, examples, flyers, social media, etc. Can be read with a free app from a smart phone Can be linked to online registration or further information on a website Links patrons directly to information without them having to write it down Know your users: Will they know what QR codes are and have the technology to access them?
  • 4. Bibliography 2011. "The Business of Social Media: How to Plunder the Treasure Trove." Reference & User Services Quarterly 51, no. 2: 127-132. Academic Search Complete, EBSCOhost (accessed February 14, 2013). 2011. "Your Tag, Your Brand, Your Program." School Librarian's Workshop 31, no. 4: 10-11. Library, Information Science & Technology Abstracts, EBSCOhost (accessed February 14, 2013). Barry, Peggy L. 2009. "Top 10 Marketing Tips for Communication and Outreach." ILA Reporter 27, no. 1: 8. Library, Information Science & Technology Abstracts, EBSCOhost (accessed December 28, 2012). Bohrer, Clara N. 2005. "Listen to This!." Public Libraries 44, no. 2: 63. Library, Information Science & Technology Abstracts, EBSCOhost (accessed February 14, 2013). Brady, D. 1990. "Selling your summer program." School Library Journal 36, no. 3: 158. Academic Search Complete, EBSCOhost (accessed December 28, 2012). Fletcher, Jon. 2010. "Marketing for the QRious: the beginner's guide to using QR codes for library promotions and resources." Multimedia Information & Technology 36, no. 3: 26-27. Library, Information Science & Technology Abstracts, EBSCOhost (accessed February 14, 2013). Jennings, Eric, and Kathryn Tvaruzka. 2010. "Quick and Dirty Library Promotions That Really Work." Journal Of Library Innovation 1, no. 2: 6-14. Library, Information Science & Technology Abstracts, EBSCOhost (accessed December 28, 2012). Mates, Barbara T. 2004. "ANNOUNCING THE NEW VENTURE." Library Technology Reports 40, no. 3: 65-70. Academic Search Complete, EBSCOhost (accessed December 28, 2012). Steele, Victoria. 1995. "Pictures from our exhibition: Publishing publicity posters utilizing technology." American Libraries 26, no. 3: 260. Academic Search Complete, EBSCOhost (accessed December 28, 2012). Struckmeyer, Amanda Moss. 2012. "Reaching Tweens." Children & Libraries: The Journal Of The Association For Library Service To Children 10, no. 2: 36-38. Academic Search Complete, EBSCOhost (accessed February 14, 2013). Contact Information Children's Services East Baton Rouge Parish Public Library 7711 Goodwood Blvd., Baton Rouge, LA 70806 225-231-3760