Cities and emergency services need to better understand emerging technologies, which represent a novel way to tackle potential threats and incidents in urban spaces. This session will highlight concrete examples of how strengthened resilience of public spaces could be enabled. Chair: Mladen Vratonjic, Vice President, EENA

1. Presented by: For:
© ETSI 2019
11.04.2019
ETSI Technical Report 103 582 (STF 555)
Study of use cases and communications
involving IoT devices in emergency
situations
Michelle Wetterwald,
STF Leader
EENA Conference,
April 11, 2019

2. © ETSI 2019 2
Content
Motivation for the work - IoT in emergency situations
Objective & presentation of the project (STF 555)
Use cases
Recommendation for requirements
Conclusion
EENA Conference, 11/04/2019

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Motivation
The Internet has matured - “Internet of Things” (IoT) has emerged
Objects and people are now interconnected in and across private, public, and industrial spaces
IoT includes:
devices in the physical world
sensors within or attached to these devices
smart services and applications.
Scope of IoT wider than connectivity and communication systems.
integration and interoperability
infrastructure deployment
devices and sensor technologies
security and privacy.
IoT technologies invading all application domains including services relevant to emergency situations,
but…
No requirements yet for communications involving IoT devices in emergency situations!
EENA Conference, 11/04/2019

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ETSI STF 555 - Objectives
The purpose of this standardisation project (STF 555) is to deliver a Technical Report to
prepare the requirements for communications involving IoT devices in all types of
emergency situations. This includes the use of IoT devices to enhance:
Emergency calling
Mission critical communications
Public Warning System
Leverage from benefits of IoT
Data gathering without human interaction
Objectivity of IoT data
Fast and fail-safe information sharing
No translation of human languages required
Real-time data transmission
Operation in dangerous environments
EENA Conference, 11/04/2019
* STF : Specialists Task Force

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ETSI STF 555 - Project Description
Deliverable (Technical Report):
ETSI TR 103 582: Study of use cases and communications involving IoT devices in provision of
emergency situations
Steering Committee
ETSI SC EMTEL (Emergency Communications)
Schedule
The work started on 1st of July 2018
The stable draft of the Technical Report is under review,
Publication of the Report is planned mid-June 2019
EENA Conference, 11/04/2019

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List of use cases
An exemplary set of use cases has been derived from the state of the art analysis
EC1: Automatic direct emergency call from IoT device
EC2: IoT device provides additional information to an emergency call
MC1: IoT-based mission critical communications
MC2: Mission critical logistics support
MC3: Emergency services teams accessing pre-deployed IoT devices
PWS1: Warning sent by IoT device to citizens
AE1: IoT communication with priority handling to prevent emergency situation
AE2: IoT-based action following public warning system message reception
EENA Conference, 11/04/2019
AE: Automated Emergency
EC: Emergency Calling
MC: Mission Critical
PWS: Public Warning System

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Actors involved in the different use cases
EENA Conference, 11/04/2019
Actors
Citizens
Local Emergency Management
Authority (LEMA)
IoT Device(s)
Sensors
Processors
Actuators
Connectivity
IoT Platform
IoT Server(s)
IoT Gateway
IoT Application(s)
Man-Machine-Interface(s)
Machine-Machine-Interface(s)
Communication Network(s) /
Service Provider(s)
IoT Network(s)
Public Telecommunications
Network(s)
Emergency Service Network
(for PSAP, ECC, LEMA etc.)
Mission Critical Communications
Network
Public Safety Answering Point(s)
(PSAP)
PSAP Operator(s)
Emergency Control Centre(s)
(ECC)
Off-site
Incident Area
(Field Emergency Control Centre)
Emergency Service(s)
(incident area)
Emergency Service(s)
Decision Maker(s)
Emergency Service(s)
Team(s) Member(s)
Fire Brigade
Health / Medical
Technical Rescue
Surface Water Rescue
Police

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Example Use Case:
EC1: Automatic direct emergency call from IoT device
Example in a smart city : a smoke detector in a trash container sends an emergency message in the event of a fire, or
even provides in parallel a real-time emergency video
EENA Conference, 11/04/2019

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Example Use Case:
MC1: IoT-based mission critical communications
Example in a smart city : smart clothing, equipped with sensors, can report in real time vital signs and temperature of
firefighters involved in hazardous situations.
EENA Conference, 11/04/2019
IoT Server
IoT
Gateway
55° 42°
15°
Common Operating Picture
Vict1: Adult male
Vict2:
Adult
female
IoT :: Temp.
Sensor
IoT :: Smart
Glasses
Emergency Service
Decision Maker
Alternative flow
On-site Emergency
Service Decision Maker
Emergency Control
Center
Critical
Communications
Network(s)
Emergency
Communication
Network(s)

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Example Use Case:
AE2: IoT-based action following PWS message reception
Example in a smart city : an earthquake occurs at sea, may be followed by a tsunami in coastal regions , the IoT device
may turn off a gas tap or prevent a subway to further progress towards the coast
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Impact of the use cases : recommendations of requirements
to be included in new / revised standards
Four emergency communication domains were analyzed:
Emergency calling
Mission critical communications
Public warning system (PWS)
Automated emergency response (new emergency communication domain)
For every emergency domain, 5 “knowledge areas” for potential requirements have
been identified :
Usage & maintenance
Interoperability
Networks and connectivity
Data exchange at service and application level
Security
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Recommendations of requirements (extracted examples)
Usage and maintenance
Emergency Calling domain
Emergency data received from an IoT device should be clear and unambiguous
Mission Critical Communication domain
Software updates of IoT entities should be subject to a certification process
Public Warning System domain
The configuration of the IoT device supporting PWS should be properly tested
before the start of its operation, and then regularly
Automated Emergency Response domain
A supporting IoT service platform should monitor the status of an IoT device
supporting automated emergency response
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Recommendations of requirements (extracted examples)
Data exchange at service and application level
Emergency Calling domain
IoT devices should support the sending of an emergency data message
Mission Critical Communication domain
IoT devices should be able to trigger other IoT devices (e.g., smoke detector turns on
a camera).
Public Warning System domain
The IoT service platform and the IoT device should identify PWS message
duplication and suppress them.
Automated Emergency Response domain
An IoT service platform involved in automated emergency response should ensure
data interoperability between the emergency control centre and the IoT devices
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Conclusion
STF 555 has performed a technical study of impacts of IoT in emergency situations,
Analysis of the state of the art
Definition of exemplary use cases and analysis of potential failures and impact
Proposal of recommendations of potential requirements for revised / new standards
The proposed recommendations do not target specific specifications. Rather, they are
organised by emergency communication domain and according to which knowledge
area of that domain they apply
Concluding remarks give further indications as
Recommendations for ETSI SC EMTEL
Recommendations for IoT service platform specification groups (e.g. oneM2M, OCF)
Recommendations for network specification groups (e.g. 3GPP, ETSI [TCCE, SES], IETF, ITU-T, IEEE or
some specific industrial alliances: ZigBee, Z-Wave, LoRa)
System deployment stakeholders are impacted as well !!!
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Contact details
Thank you for your attention. Questions?
Michelle Wetterwald
STF 555 leader
Email: michelle.wetterwald@netellany.fr
michelle.wetterwald@gmail.com
STF web page: https://portal.etsi.org//STF/STFs/STFHomePages/STF555
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An ETSI Specialists Task Force (STF) project
EENA Conference, 11/04/2019
Obsolete superseded standards
Officially issue new or revised
standards
Elaborate new or revised
standards
Define scope and
work plan
Identify needs
Inception Conception Drafting
ApprovalObsolescence
I : idem ipsium volverit .
II : ibidem quaestio velim ad
magnam...
III : sicut ingenius hanc .....
I : idem ipsium volverit .
II : ibidem quaestio velim ad
magnam...
III : sicut ingenius hanc .....
Funding
approved by
ETSI board
for dedicated
experts
Picture from R. Bolla, Univ
of Genoa, draft of
"Understanding ICT
Standardization: Principles
and Practice", ETSI