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Reflexive Supply Chains
The Zenith of Agility
- Rakesh Sinha
- WhatsApp : 9820142053
Availability
• Manufacturing far
from POP
• Consumer can’t wait
• Can be substituted
• MTS
• Stockout  Lost
sales
Freshness
• Consumers want
fresh products
• Shorter lead time
from prodn. to POP
• Stocks at right place
• Not a penny more,
not a penny less
• Low inventory 
Fresh PKD  Higher
sales
Volatile demand
• σ/µ very high
• Demand uncertain
• Forecast X
• Must smell demand
like ants
• Superfast response
• Uncertain demand 
Fast response 
Replenishment
High
availability
Volatile
demand
Low
inventory
Fast
response
AGILE
SYSTEM
Forecasting
Agile Supply Chain
Daily changes in
• Finished goods dispatch plan
• Production schedule
• RM/PM procurement plan
based on
• What consumers bought yesterday
• Each product
• Each market
Agility Benchmarks
Agility
Speed of response
Unpredictable stimulus
Flexibility to step-up / step-down
Balance & Poise
Speed of Response
Reflex Action
The most agile system in nature
Stimulus travels the shortest distance for full
response
Supply Chains - Evolution
Reactive … known demand
Responsive … variable demand
Reflexive … whatever be the demand
Reflexive Supply Chains
Superfast response
Always from the nearest node
Rush blood + adrenalin to the node ‘in action’
Other nodes get normal supplies
Traditional Supply Chain
Vendor Factory CFA
Distributor Retailer Consumer
Reflexive Supply Chain
Consumer
Vendor
Factory
CFA
Retailer
Distributor
Summing Up
No forecast
Use consumer data from market place
Superfast response
Daily changes
Consumer at the centre
Real success begins when we
set the highest standards for
ourselves and reach them …
every time

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Reflexive Supply Chains The Zenith of Agility - Rakesh Sinha