LeadDesk presentation material for Verkkoteollisuus 17.5.2016

1. LeadDesk
Company Presentation

2. The LeadDesk call center solution
VoIP
• Call center-grade, low-cost,
VoIP calls integrated into your
software.
• We handle millions of call
center calls every week.
You save money on every call.
Contacts Database
• High-quality, low-cost
B2C/B2B direct marketing
contact data.
• We are a major reseller of
clean, compliant lead data
from national databases.
Your next call is always ready.
Software-as-a-Service
• All-in-one, scalable, flexible
call center software.
• Full outbound, inbound and
multi-channel features.
• Pay as you go, no up-front
investment.
Sales up. Costs down.

3. LeadDesk in figures
7Offices in
Europe
16Customers
countries
50%
growth
last year
VoIP
Contacts
SaaS
3 Unique
revenue
streams
80LeadDesk
experts
5 Years in
business

4. But more importantly...
That close more than
100.000
Deals
And handle over
3.500.000
Calls
We have over
5.000
Happy users

5. LeadDesk timeline
2012 2013 2014 20152010
The Beginning
LeadDesk founded by
hungry sales,
telephony and
technology experts,
Sirkiä and Pukkinen.
2011
First VoIP Call
Technology ramp up.
Dedicated R&D
facility opens.
First VoIP call
Pioneering
Technology
Red Herring names
LeadDesk one of the
100 most innovative
companies in Europe.
Contacts Database
Sales
Lead data services
launch in Finland.
3 million calls per week.
PCI DSS compliance.
Rapid Growth
First 500-seat
call center customer.
Deloitte Fast 50
Rising Star award.
International Growth
New Amsterdam office.
Frankfurt data center.
SOC3 security audit.
€5.5 series A funding.

6. What do we do?
We exist to help our clients close more deals and customer
service cases.
We are call center business experts. We understand agents
and managers in telesales and service operations of all
sizes in all industries.
We are call center technology pioneers. We build intelligent
systems that are easy to use. Our platform creates
business and growth for our ecosystem partners.
LeadDesk is a rapid growth company with €5.8m revenue
in 2015, and €5.5m series A investment in 2015.

7. Final advice
GROW YOUR SALES
& MARKETING
TEAM

8. LeadDesk
We are happy to answer your
questions!