Personal Information
Entreprise/Lieu de travail
Rotterdam Area, Netherlands Netherlands
Profession
partner
Site Web
http://www.icsb.nl
À propos
Currently I am a partner at ICSB Marketing and Strategy, which is a Rotterdam based consulting firm, specialized in marketing and strategy. Our customers operate in a wide variety of markets, both profit and not-for-profit.
We develop marketing strategies, underpin them when necessary with market research, draw up marketing and business plans with management teams, help them adopt a more customer centric approach (CRM) and stimulate innovation with concepts that support idea creation and selection.
Mots-clés
customer centricity
klantervaring
value network
business model
waardenetwerk
eco system
verkoopstrategie
sales strategie
sales
sales leadership
nps
klanttevredenheid
net promotor score
klantgerichtheid
marketing accountability
marketing performance
customer intelligence
customer insight
cultuursector
experience economy
cross channels
customer experience
omni channels
customer relationship management
eventmarketing pim
Tout plus
- Présentations
- Documents
- Infographies