1. ED RODRIGUEZ
12068 Rives Ave, Downey, Ca. 90242
Cell: (310) 328-8494 Home: (562) 923-6218
ero_edrodriguez@yahoo.com
HIGHLIGHTS__________________________________________________
- Great Communication Skills
- Excellent Customer Relation Skills
- Fluent in Spanish
- Proficient with PC, Excel, and Word.
- Knowledge of Aloha, Micros, Epitome, Rm Key, OnQ, and Fidelio operating systems
- Accounts Payable
- Cash Handling and Management
- Basic Human Resources
- Able to multi task, organized, and detail oriented
PROFESSIONAL EXPERIENCE
Jun 2015 – Present Marina Del Rey Hotel Marina Del Rey, Ca
Hotel Income Auditor
Responsible for the Daily Cash Reconciliation Reports for
Both hotel and restaurant. Conduct random bank audits.
Handling and reconciling billing inquiries, accurate depositing
Daily deposits.
Dec 2011 – Jun 2015 The Belamar Hotel Manhattan Beach, Ca
Hotel Accountant (Larkspur / Pacifica Hotel Co.)
2. Responsible for accounts payables, accurate billing of hotel
accounts, general cashier, and payroll. Duties include handling and
reconciling billing inquiries, accurate depositing of daily deposits and
credit card transactions, including the reconciliation of both hotel and
food and beverage Daily Cash Reports. Also, have knowledge of some
aspects of human resources.
Jan 2009 – Dec 2011 The Belamar Hotel Manhattan Beach, Ca
Front Office Supervisor
Responsible for providing excellent guest service in a 127 room
boutique hotel. Resposible for scheduled shift operation of the
front office. This includes checking in and checking out guests
efficiently, Completing daily checklist, assisting FOM in making
sure valet and guest service staff adhere to policy and procedures.
Scheduling shifts with regards to hotel budgeting and labor practices.
Apr 2008 – Jan 2009 Embassy Suites Hotel Irvine, CA
Night Audit Supervisor
Responsible for the overseeing and managing the daily functions
of the Guest Services Dept. duties during the overnight shift.
Responsible for closing and accurate reporting of the days business
by reconciling hotel and f&b reports and receipts. Maintaining guest
service levels all the while with the emphasis on providing excellent
guest service for a 300 all suite hotel.
May 2006 – Feb 2008 Embassy Suites Hotel Santa Ana, Ca
Director of Guest Services
Responsible for the daily functions of the Guest
Service Dept, which consists of the front desk, bell
staff, complimentary breakfast and bar. General duties
include monitoring payroll, labor productivity, service
scores, scheduling, training, and team building for a
480 all suite hotel.
Jun 2005 – Mar 2006 Marina del Rey Hotel Marina del Rey, Ca
Front Office Manager
3. Responsible for the daily functions of the front office.
Overseeing Front desk personnel and small reservations dept.
General office duties, including payroll and revenue mgt., training
And team building for a 157 room full service hotel. Responded
to guest comments and complaints and managed Market Metrix scores.
Aug 2003 – Jun 2005 Luxe Hotel Los Angeles, Ca
Asst. Front Office Manager
Responsible for the daily functions of the front office.
Overseeing Front desk personnel, Bell staff and Concierge
General office duties for a 162 room full service hotel.
Nov 2001 – Aug 2003 Maison 140 Hotel Beverly Hills, Ca
Asst. Hotel Manager
Responsible for the daily functions of the front office and Hotel
Bar for a 43 room boutique hotel.
June 2001 – Nov 2001 Pacific Shore Hotel Santa Monica, CA
Assistant Front Office Manager
Responsible for the daily functions of the front office
Overseeing Front desk personnel, Bell staff and Concierge
General office duties