T12 Exploitation Testing Presentation 1.2

T12: Exploitation testing For testing Service Level Agreements 1 december 2009 based on a best practice at

Agenda ,[object Object],[object Object],[object Object],[object Object]

Understanding Exploitation testing ,[object Object],[object Object],[object Object],[object Object]

Service Level Agreement (SLA) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Trends in IT service providing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

All Pension Group ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Test optimization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Short view on ITIL v3 Service Validation and Testing

ITIL version 2 Service Support Operational Service Delivery Strategic Software testing Incident Management Problem Management Configuration Management Change Management Release Management Service level Management Availability Management Continuity Management Capacity Management Financial Management Security management Support desk

System Integration Component Development Business System Integration IT Service Management UC = Underpinning contract OLA = Operational Level Agreement Exploitation test within the V-model System specifications System Test Business requirements System specifications Technical design Development Technical Test System Test Exploitation Test Exploitation Acceptance Test SLA UC/ OLA User Acceptance Test

SLA items versus Software testing SLA Items Quality attributes Test approach Availability Maturity / Fault tolerance State Transition Test Down/maintenance time Maintainability / Recoverability Review / During availability test Security Security Review / ‘hack test’ Capability Efficiency Performance and stress test Service related Items Quality attributes Test approach Verifiability Understandability / Analyzability During availability Test Serviceability Operability (IT Service perspective) Scenario / Real life test

Use of State Transition Testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Example State Transition Testing (1) ,[object Object],[object Object],[object Object],[object Object],AC Power break 15% of battery energy left Shut down Systems Supply power via UPS End of AC power break Charge UPS End of AC power break Supply power via AC Charged UPS Start up Systems Normal power ON OFF Charging

Example State Transition Testing (2) ,[object Object],[Based on a 0-switch coverage] TC1 TC2 TC3 TC4 TC5 Start State Normal power ON OFF CHARGING ON Trigger AC Power break 15% energy left End of AC power break 20% charged UPS End of AC power break Action Supply power via UPS Shut down systems Charge of UPS Start up systems Supply power via AC End State ON OFF CHARGING Normal power Stand By Expectation Servers are operating Routers are operating UPS is active Administrator is notified Related systems are notified Routers are shutdown Active processes are stopped Temporary data is saved Servers are shut down UPS is charging Systems are down Routers are down Servers are started up Temp. data is reprocessed Routers are started up Related systems are notified Servers are operating Routers are operating UPS is in standby modus

T12 Exploitation Testing Presentation 1.2

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (20)

En vedette

En vedette (10)

Similaire à T12 Exploitation Testing Presentation 1.2

Similaire à T12 Exploitation Testing Presentation 1.2 (20)

T12 Exploitation Testing Presentation 1.2

Notes de l'éditeur