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Creating a Successful
Project Environment
Jason Orloske, MPM, PMP
Been On a Project Team Where…
▪ Roles Not Defined
▪ LackedTrust withTeam
▪ LackedTrust with Project Leader
▪ Fearful of Stakeholders
▪ Uncontrolled Changes
▪ Process:Too Much orToo Little
Project Failed Because…
▪ “Pet” Project
▪ Didn’t AlignWith Strategy
▪ Key People Didn’t Know About the Project
▪ Poorly Definition of “Done”
▪ Project Leader Unable to Lead
“The Project Environment we are working
in has been lacking key elements, which
greatly hindered our success and led to the
project’s ultimate failure.”
-January 2009
Think AboutThe Best
ProjectYouWere Ever
Part Of
Key Attributes to a Successful
Project Environment
•Trust
•Empathy
•Safe & Free of Judgement
•Engagement
•Clear Definition of “Done”
•Understood the “Big Picture”
•Accountability & Ownership
•Adaptable/Agility
•Results-Oriented
•Culture of Recognition
Creating that environment starts
with YOU!
Project Environment Evolutionary Process
• Trust at All
Levels
• BusinessValue
• Strategic
Alignment
• Initial State
of Disorder
Chaos Clarity
Fruitful
Relationships
Results
Successful Project Environment
Centered Around Four Principals
1. BeginWith the End in Mind
2. Stakeholder Engagement
3. ProjectTeam Dynamics
4. Good Processes
20+ Years as an Accidental
Project Manager
Begin with the end in mind
Begin With the End in Mind
Starts with Governance
A 10 Letter 4 Letter Word (for some)
Doing the RightThings…
…at the RightTime
Strategic Fit
Begin With the End in Mind
Done = Project’s Destination
• Articulate theVision
• ClearlyVisible
• Center of all
Conversations and
Decisions
Begin With the End in Mind
Stakeholder Engagement
A $2M Dollar Lesson
Stakeholder Engagement
Who is a Stakeholder:
• Impacted
• Supportive
• Engaged
• Follow the $$Money$$
Communicate Early, Build Rapport
Engage Key Stakeholders Early
Develop “Evergreen” Relationships
Goal is to BUILDTRUST WITH and
AMONST Stakeholders!!
The Stakeholder Kickoff
Team Dynamics
Team Dynamics
Building a ProjectTeam Starts Before the ProjectWork
Begins
Ask a few questions to get started:
• What roles are required?
• What tools do we need?
• Are there any gaps in roles and tools?
• How do we fill those gaps?
• Do I have the ability to properly manage this team?
SCOPE/END PRODUCT
ROLES
KEY DATES
PROCESSES
RULES
THE PROJECTTEAM KICKOFF
Team Dynamics
▪ Short Emails
▪ 3 Email Rule
▪ Risks: if you think it’s a risk, bring it
up ASAP!
▪ Issues: Recommendations & Ideas
▪ No work outside change control
process...ever
▪ Meetings: start/end on time with
agendas
▪ Always Communicate…Always!
Team Rules
Team Dynamics
The goal is to build trust with and amongst
your team members
Creating a ProjectTeam “Culture of Success”
• Encourage continuous improvement
• Open & honest communication
• Listen for opportunities
• Give permission for “Healthy Conflict”
Team Dynamics
CONFLICT – It’s Not All Bad
It’s a Growth Industry
Professional Conflict:
• Related to project work
• Usually handled with a
professional discussion
• Bring in a 3rd party
Personal Conflict:
• Two or more people don’t like
each other
• Handled quickly
• Requires a frank and direct
“adult” conversation
• Removal
Team Dynamics
Celebrate! Give Credit to theTeam Have Fun!
Good processes
Good
Processes
Easy to Understand
Consistent &
Predictable
Competitive
Advantage Corporate
Asset
Understandable Methodology(s)
Good Processes
DON’T let a tool dictate your process
There is no “One Size Fits All”
People Dependence
Process Dependence
Rules vs. Guidelines
A Note on remote teams
Remote Team Management
Over Communicate
Schedule Regular Check-ins
Beware of “Cliques”
Focus on Outcomes
Social Interactions
Flexibility
Empathy
Successful Project Environment
Centered Around Four Principals
1. BeginWith the End in Mind
2. Stakeholder Engagement
3. ProjectTeam Dynamics
4. Good Processes
THANK YOU!! And Contact Information
▪ LinkedIn: https://www.linkedin.com/in/jason-orloske-mpm-pmp-
csm-cm/
▪ Email: btgconsultllc@gmail.com
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Jason Orloske: Creating a Successful Project Environment

  • 1. Creating a Successful Project Environment Jason Orloske, MPM, PMP
  • 2. Been On a Project Team Where… ▪ Roles Not Defined ▪ LackedTrust withTeam ▪ LackedTrust with Project Leader ▪ Fearful of Stakeholders ▪ Uncontrolled Changes ▪ Process:Too Much orToo Little
  • 3. Project Failed Because… ▪ “Pet” Project ▪ Didn’t AlignWith Strategy ▪ Key People Didn’t Know About the Project ▪ Poorly Definition of “Done” ▪ Project Leader Unable to Lead
  • 4. “The Project Environment we are working in has been lacking key elements, which greatly hindered our success and led to the project’s ultimate failure.” -January 2009
  • 6. Key Attributes to a Successful Project Environment •Trust •Empathy •Safe & Free of Judgement •Engagement •Clear Definition of “Done” •Understood the “Big Picture” •Accountability & Ownership •Adaptable/Agility •Results-Oriented •Culture of Recognition
  • 7. Creating that environment starts with YOU!
  • 8. Project Environment Evolutionary Process • Trust at All Levels • BusinessValue • Strategic Alignment • Initial State of Disorder Chaos Clarity Fruitful Relationships Results
  • 9. Successful Project Environment Centered Around Four Principals 1. BeginWith the End in Mind 2. Stakeholder Engagement 3. ProjectTeam Dynamics 4. Good Processes
  • 10. 20+ Years as an Accidental Project Manager
  • 11. Begin with the end in mind
  • 12. Begin With the End in Mind Starts with Governance A 10 Letter 4 Letter Word (for some) Doing the RightThings… …at the RightTime Strategic Fit
  • 13. Begin With the End in Mind Done = Project’s Destination • Articulate theVision • ClearlyVisible • Center of all Conversations and Decisions
  • 14. Begin With the End in Mind
  • 16. A $2M Dollar Lesson
  • 17. Stakeholder Engagement Who is a Stakeholder: • Impacted • Supportive • Engaged • Follow the $$Money$$
  • 18. Communicate Early, Build Rapport Engage Key Stakeholders Early Develop “Evergreen” Relationships Goal is to BUILDTRUST WITH and AMONST Stakeholders!!
  • 21. Team Dynamics Building a ProjectTeam Starts Before the ProjectWork Begins Ask a few questions to get started: • What roles are required? • What tools do we need? • Are there any gaps in roles and tools? • How do we fill those gaps? • Do I have the ability to properly manage this team?
  • 23. Team Dynamics ▪ Short Emails ▪ 3 Email Rule ▪ Risks: if you think it’s a risk, bring it up ASAP! ▪ Issues: Recommendations & Ideas ▪ No work outside change control process...ever ▪ Meetings: start/end on time with agendas ▪ Always Communicate…Always! Team Rules
  • 24. Team Dynamics The goal is to build trust with and amongst your team members Creating a ProjectTeam “Culture of Success” • Encourage continuous improvement • Open & honest communication • Listen for opportunities • Give permission for “Healthy Conflict”
  • 25. Team Dynamics CONFLICT – It’s Not All Bad It’s a Growth Industry Professional Conflict: • Related to project work • Usually handled with a professional discussion • Bring in a 3rd party Personal Conflict: • Two or more people don’t like each other • Handled quickly • Requires a frank and direct “adult” conversation • Removal
  • 26. Team Dynamics Celebrate! Give Credit to theTeam Have Fun!
  • 29. Easy to Understand Consistent & Predictable Competitive Advantage Corporate Asset
  • 31. Good Processes DON’T let a tool dictate your process There is no “One Size Fits All” People Dependence Process Dependence Rules vs. Guidelines
  • 32. A Note on remote teams
  • 33. Remote Team Management Over Communicate Schedule Regular Check-ins Beware of “Cliques” Focus on Outcomes Social Interactions Flexibility Empathy
  • 34. Successful Project Environment Centered Around Four Principals 1. BeginWith the End in Mind 2. Stakeholder Engagement 3. ProjectTeam Dynamics 4. Good Processes
  • 35. THANK YOU!! And Contact Information ▪ LinkedIn: https://www.linkedin.com/in/jason-orloske-mpm-pmp- csm-cm/ ▪ Email: btgconsultllc@gmail.com