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Presented by
Celine Israel, Conrad Pereira, Edward Charfauros,
Kaonohi Borden, Kodi Womack, Tawnya Tanudra
AGENDA
 Decision Style (organization use)
 Strengths (decision style)
 Weaknesses (decision style)
 Preparation on how to present problems to organization
stakeholders (remaining sensitive to needs and
perspectives)
 What is persuasive?
 Simple to define, difficult to do, persuasive means influencing someone to accept
your message.
 Knowledge
 To know that you do not know is the best. To pretend to know when you do not
know is a disease.” ----- Lao Tzu
 Likability- - You will need your employees’ trust and loyalty---earn their
respect --- rather than their popular vote.
 Motivation and Purpose--An employee’s level of motivation is directly
correlated to the working relationship with his supervisor.
 Every good plan needs a road map, and a delegation outline
can do just that in getting your team where it needs to go
Persuasive Style
Weakness– developing a good rapport with your employees
encourages trust and loyalty.
Strength--- motivation and job satisfaction are tied directly to
the relationship with their supervisor. And happy employees
tend to be committed, enthusiastic, loyal, and eager to learn
and grow.
Showing your employees the vision is to give them a view
of what their efforts can create.
 Autocratic decision making – When a leader maintains total
control of a decision. The leader makes a decision based on
their information or perception of the situation.
 Strengths – Very fast decision, Accountability of the leader
for the outcome.
 Weakness – Morale is affected because if an employee is
affected by the decision’s outcome and did not contribute,
they will be critical of the manager.
 i.e. – A decision regarding patient meal deliveries should not be
made by one person due to the complexities of the process.
 Collective, Participative – When a leader involves the
members within the organization to take part in the decision
making process.
Strengths – Group participation and involvement which leads
to higher morale.
Weaknesses – Slow, time consuming process
i.e. – With regards to the preparation of patient meals a
consensus of available prep time according to the shift being
worked will result in the increased workload of an individual.
 Logical Decision-Making
 Strength
 The general ability to think before acting, seeking evidence prior
to deciding
 Weakness
 Is the tendency to lose touch of human emotions
 Problem with solution presentation to the organization’s
stakeholders (employees, customers, and community)
 In-person meeting with employees by managers
 Website announcement (official/unofficial)
 Formal letter
 Public announcement for customers
 Website (official)
 In-person in the restaurant (with sign postings)
 Community contact
 Formal letter to owners and city officials (as necessary)
 Logical Decision-Making
 Strengths:
 Goals are defined clearly
 Employees working towards same goal
 Weakness:
 Which goals are important?
 Process of execution to obtain goals
 Problem with solution to stakeholders:
 Management feedback
 Employee feedback
 Customer feedback
 Consensus Decision Making
 Members and stakeholders of the organization
must all agree and come to the same decision
 Strengths
 Collaborative involvement empowers
stakeholders to fully participate
 Increase communication and trust
 Foster greater group relationships
 Weaknesses
 Time constraints
 Group conflict/conformity
 Problem Statement Example for Stakeholders
 Identify stakeholders
 Executives
 Employees
 Community and public
 Explain the problem to stakeholders
 Identify the problem’s affect on each stakeholder
 Solicit input from stakeholders
 Explain how the proposed solution to the problem benefits
each stakeholder
Participative Decision-
Making
Logical Decision-Making
 Positives
 Data collection
 Ability to share data to
improve ratings
 Objective suggestions from
both sides
 Negatives
 Must collaborate to
determine necessary criteria
 Time consuming
 Final decision is determined
by the leader
 Positives
 Goals and duties outlined
 Feedback from all angles
 Consider every option
 Negatives
 Options may be limited
 Feedback may not be
biased
 Cognition omissions
 How to solve issues…
 Research
 Surveys
 Understand that…:
 Decision making is one of life’s most important skills
 You can improve your decision skills
 You can control only the decision process, not the outcome
Ltc mgt350 wk4 Copyright 2013 Edward F. T. Charfauros

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Ltc mgt350 wk4 Copyright 2013 Edward F. T. Charfauros

  • 1. Presented by Celine Israel, Conrad Pereira, Edward Charfauros, Kaonohi Borden, Kodi Womack, Tawnya Tanudra
  • 2. AGENDA  Decision Style (organization use)  Strengths (decision style)  Weaknesses (decision style)  Preparation on how to present problems to organization stakeholders (remaining sensitive to needs and perspectives)
  • 3.  What is persuasive?  Simple to define, difficult to do, persuasive means influencing someone to accept your message.  Knowledge  To know that you do not know is the best. To pretend to know when you do not know is a disease.” ----- Lao Tzu  Likability- - You will need your employees’ trust and loyalty---earn their respect --- rather than their popular vote.  Motivation and Purpose--An employee’s level of motivation is directly correlated to the working relationship with his supervisor.  Every good plan needs a road map, and a delegation outline can do just that in getting your team where it needs to go
  • 4. Persuasive Style Weakness– developing a good rapport with your employees encourages trust and loyalty. Strength--- motivation and job satisfaction are tied directly to the relationship with their supervisor. And happy employees tend to be committed, enthusiastic, loyal, and eager to learn and grow. Showing your employees the vision is to give them a view of what their efforts can create.
  • 5.  Autocratic decision making – When a leader maintains total control of a decision. The leader makes a decision based on their information or perception of the situation.  Strengths – Very fast decision, Accountability of the leader for the outcome.  Weakness – Morale is affected because if an employee is affected by the decision’s outcome and did not contribute, they will be critical of the manager.  i.e. – A decision regarding patient meal deliveries should not be made by one person due to the complexities of the process.
  • 6.  Collective, Participative – When a leader involves the members within the organization to take part in the decision making process. Strengths – Group participation and involvement which leads to higher morale. Weaknesses – Slow, time consuming process i.e. – With regards to the preparation of patient meals a consensus of available prep time according to the shift being worked will result in the increased workload of an individual.
  • 7.  Logical Decision-Making  Strength  The general ability to think before acting, seeking evidence prior to deciding  Weakness  Is the tendency to lose touch of human emotions
  • 8.  Problem with solution presentation to the organization’s stakeholders (employees, customers, and community)  In-person meeting with employees by managers  Website announcement (official/unofficial)  Formal letter  Public announcement for customers  Website (official)  In-person in the restaurant (with sign postings)  Community contact  Formal letter to owners and city officials (as necessary)
  • 9.  Logical Decision-Making  Strengths:  Goals are defined clearly  Employees working towards same goal  Weakness:  Which goals are important?  Process of execution to obtain goals
  • 10.  Problem with solution to stakeholders:  Management feedback  Employee feedback  Customer feedback
  • 11.  Consensus Decision Making  Members and stakeholders of the organization must all agree and come to the same decision  Strengths  Collaborative involvement empowers stakeholders to fully participate  Increase communication and trust  Foster greater group relationships  Weaknesses  Time constraints  Group conflict/conformity
  • 12.  Problem Statement Example for Stakeholders  Identify stakeholders  Executives  Employees  Community and public  Explain the problem to stakeholders  Identify the problem’s affect on each stakeholder  Solicit input from stakeholders  Explain how the proposed solution to the problem benefits each stakeholder
  • 13. Participative Decision- Making Logical Decision-Making  Positives  Data collection  Ability to share data to improve ratings  Objective suggestions from both sides  Negatives  Must collaborate to determine necessary criteria  Time consuming  Final decision is determined by the leader  Positives  Goals and duties outlined  Feedback from all angles  Consider every option  Negatives  Options may be limited  Feedback may not be biased  Cognition omissions
  • 14.  How to solve issues…  Research  Surveys  Understand that…:  Decision making is one of life’s most important skills  You can improve your decision skills  You can control only the decision process, not the outcome

Notes de l'éditeur

  1. Participative (Democratic) -involves leader plus one or more employees in decision making process -leader retains final decision authority -signifies strength over weakness -used when employers and employees both have different parts of the information. -DOE Use: determining if the use of a certain educational program is helping each student meet, approach, or exceed expectations. The Curriculum Coordinator or Principal could have data from previous users, while the teacher will have current student data.
  2. Using handouts and flyers, organizations are able to survey customers from their community.