LifeOffice.net is a software service platform developed by Actuarial Perspective Inc. that hosts various software systems for managing life insurance business. The systems are built on the most recent cloud computing technology and accessed via the internet. LifeOffice.net offers a policy administration system, proposal system, and health analytic and pricing systems. It provides integrated solutions, minimizes costs, and ensures security, reliability and scalability through Microsoft Azure cloud hosting.

1. LifeOffice.net
Insurance systems built for cloud.
Contact: Edward Kuo
Actuarial Perspective Inc.
Email: ekuo@actuarialperspective.com
Phone: +1 416 627-3688 (Canada)

2. WhatisLifeOffice.net ?
• LifeOffice.net is a software service platform developed by Actuarial Perspective Inc.
• LifeOffice.net hosts various software systems for managing life insurance business.
• All systems are built on the most recent cloud computing technology.
• Insurance companies access the systems via internet.
• All system user interfaces are web browser-based, cross-platform, and available
anywhere 24 x 7.
• LifeOffie.net is hosted on Microsoft Azure, the world’s most trusted enterprise
cloud computing platform.

3. A10,000-footview
Hosting Platform Microsoft Azure
Software Framework .NET Framework
Front-end web design
Framework
Bootstrap
Database Azure SQL Server
Storage Azure blob storage
Internet connection 256-bit SSL encrypted
connection
Technical Specification:

4. WhatareavailableonLifeOffice.net?
• We have developed and deployed the following systems on LifeOffice.net:
Policy Administration
System
Administration system for
individual and group insurance
business.
Proposal System Proposal system for individual life
and annuity business.
Health Analytic Service
and Pricing System
Claim analysis and pricing
software for health insurance
business.

5. WhychooseLifeOffice.net?
• Integrated solutions on one platform
Companies can access an array of solutions on one platform: policy administration system,
proposal system, actuarial analytical services, and more will be coming.
• Minimizing new system acquisition cost
Unlike conventional systems sold for perpetual license, there is no up-front license fee for
LifeOffice.net. Furthermore, Companies do not need to purchase additional server hardware and
software.
• Scalability
As business evolves and requires more hardware capacity and computing performance, the system
can be easily scaled up in minutes without interruption.
• Security, data safety and reliability
The systems are deployed on Microsoft Azure, the most trusted enterprise cloud platform in the
world. Cybersecurity, system availability and disaster prevention are in good hands.

6. Ourservices
All software systems on LifeOffice.net include the following standard services:
 access to systems 24 x 7
 unlimited number of users
 monitoring system performance and system maintenance
 database backup
 disaster prevention
 ongoing system upgrade and improvement.

7. Coststructurecomparison(frominsurance company perspective)
Cost Items at Acquisition Phase Conventional System Vendors LifeOffice.net
License type Perpetual license Subscription based
Upfront license fee Yes No
Acquisition cost for new server
hardware and software
Yes No
Costs for implementation, data
conversion
Yes Yes
Cost Items at Ongoing Phase Conventional System Vendors LifeOffice.net
Ongoing Fee Maintenance fee System fee
IT costs for ongoing maintenance Yes No
Costs for implementing cyber
security, disaster prevention.
Yes No
Future system upgrade Yes No

8. Policy Administration System
LifeOffice.net

9. Agroundlevelview
Policy
Administration
System
New
Business
Processing
Premium
Processing
Inquiry and
Changes
eDocument
Reporting
& Data
Interchange
User
Authority
Control

10. Newbusinessprocessing
• Application
New applications can be entered directly into the System.
If the company has a separate sales portal such as sales website or external sales system, the new
business can be imported into the System via electronic data interchange.
• Underwriting
All underwriting documents can be uploaded and stored in the System eDocument repository.
• Policy Documents
Once a policy is issued, the system will automatically generate policy documents such as contract,
policy schedule and acceptance letter in PDF format.
The policy documents can be electronically delivered to policyholders by the system via email or
download portal.
A copy of the electronic document will also be permanently stored in the eDocument repository of
the System for record keeping.

11. Premiumprocessing
• Premium processing methods
The System has two types of premium payment processing modes: online mode and batch mode.
For online mode, cashiers process premium receipts directly from the System user interface.
For batch mode, the System daily batch automatically process payments by requesting funds from
financial institutions via electronic data interchange.
• Supported payment methods
Online mode: cash, cheque, credit card.
Batch mode: pre-authorized deduction from banks, credit card, salary deduction.
• Billing tracking
The System can automatically send emails or generate letters in PDF format for premium
reminders, missing payment notices and lapse notices.

12. Inquiryandchanges
• Versatile search capability
The search function makes information retrieval easy and improves customer service efficiency.
Users can search information by customer names, phone numbers or policy numbers.
The search dynamically narrow down the results while users are typing the keywords. This helps
users to locate the information faster.
• Administration capability
The System provides functions to satisfy all administration needs required for servicing customers
and policies throughout the entire life of a policy.
Functions include customer profile maintenance, billing and payment processing, policy changes,
policy loan processing, termination, claims, communications with customers, and commission
processing.

13. eDocument
• System-generated documents
The System generates electronic documents according to the contents and layouts specified by
individual companies.
Such documents can be letters, forms, account statements and management reports.
The generated documents can be in PDF or Excel format.
Once the documents are generated, they will be stored in eDocument repository for download, or
can be emailed to customers or designated staff.
• Uploaded documents
Users can upload documents from external sources to the eDocument repository for record
keeping. Examples: underwriting evidence, claims evidence, written notices from customers.
• eDocument repository
All documents are stored in eDocument repository permanently and available for access by
authorized users.
All document access history are tracked and recorded by the System.

14. Managementreporting
• Dashboard
Dashboard helps managers to quickly visualize key
business statistics using interactive graphic charts.
• Management Reporting
There are two types of report: online report and batch
report.
Online reports are generated by users from System web
pages on demand using the real-time information.
Batch reports are generated by batch jobs according to
specified schedules. Users can download the reports
from eDocument repository.
All reports are fully customizable to meet individual
companies’ needs.
Dashboard screenshot

15. Electronicdatainterchange
• Electronic Data Interchange
The System collaborate with external systems by facilitating electronic data interchange. All data
exchange is customized according to specification required by other systems.
Examples of external systems: accounting system, reinsurance company administration systems,
actuarial systems

16. UserAuthorityControl
• The System is designed for multi-territory, multi-office and multi-user environment.
• It provides four levels of user authority control:
1. user login authorization
2. territory authorization
3. sub-system authorization
4. task authorization.
• A user does not have to be restricted to administrative staff. It can also be a sales
agent, a broker, or a third-part administrator involved in the business process.

17. Userauthoritycontrol
•A user can only perform the administration tasks that he/she is authorized.
Task authorization
(department level)
•A user can only access the sub-system(s) (e.g. individual or group)
that he/she is authorized.
Sub-system Authorization
(line-of-business level)
•A user can only access policies in the authorized
territories.
Territory authorization
(country / region level)
•Users must have valid login credential.
•Automatic detection of malicious login
attempts.
•Automatic tracking of session history
and browsing activities.
User login authorization
(organization level)

18. Proposal System
LifeOffice.net

19. OverviewofProposalSystem
• Web-based system
It is web-based illustration tool for life insurance products.
• Support a wide range of products
It supports all types fixed-premium and flexible-premium life insurance and annuity products, and
can be easily customized for other products with special features.
• Accessible anywhere 24 x 7
Sales advisors can access the system via internet from anywhere 24 x 7.
• Cross-platform
Advisors can prepare proposals from any desktop, laptop, tablet or mobile devices.

20. Whatdoesitdo?
• assists advisors to explain product features to prospective customers, and helps
customers to make informed purchase decisions.
• It improves the quality of new business.
New business illustration
• helps existing policyholders to understand their current options and make informed
decision in adjusting coverage or premiums if necessary.
• It is important in retaining existing business and improving persistency.
In-force illustration

21. Policyvalueprojection
• The illustration projects policy
values for each year over the entire
policy period.
• The projection results can be
presented in tabular form or chart.
• Tabular form: displaying detailed
year-by-year projected policy
values.
• Chart: making the presentation
more impressive, persuasive and
easy to understand.
Screenshot: policy value projection in tabular form

22. Scenariofeatures
• Additional flexibility in setting
assumptions is available for
flexible premium products
such as universal life and
flexible premium deferred
annuity:
 Users can enter different planned
premium and dump-in premium
amounts and patterns for projection.
 Users can illustrate and show
comparison of projection results
under different interest rate scenarios.
Screenshot: comparison of universal life policy cash values
under different interest rate scenarios using chart

23. Proposalgeneration
• The System generates
proposals in PDF format.
• A sales advisor can print out
the proposal, or have the
system to email it to the
customer.
• A copy of the proposal will
also be stored in system
eDocument repository for
records. Screenshot: Proposal generation

24. Onlineinsurancetables
• The system provides quick
links to all insurance tables
such as premium tables, cash
value tables, cost of insurance
tables, etc. Users can quickly
access and view tables online.
• No more paper rate books are
needed.
Screenshot: sample premium rate table

25. For any questions, feel free to contact:
Edward Kuo
Email: ekuo@actuarialperspective.com
Phone: +1 416 627-3688 (Canada)