Fulfillment Breakout – Kristen Ross, Wacker: “Automating Email and Faxed Orders via QuickLink”
1. CREATING TOMORROW`S SOLUTIONS
QuickLink Email: Bringing Value-Added Benefits to eBusiness
2014 Elemica Reveal Conference, Philadelphia
Kristen Ross, E-Business Manager
2. 2
QuickLink: Bringing Value-Added Benefits to eBusiness
Kristen Ross / E-Business Manager
} WACKER is a technology leader in the chemical and semiconductor industries.
} We forge ahead with technical innovations and the development of new products
for the world’s key industries.
} We offer solutions and innovations for a broad range of sectors.
Products and Solutions for Key Global Sectors
Automotive
& Transport
Construction Energy, Electrics
& Electronics
Coatings &
Paints
Adhesives
& Sealants
Consumer Care
Elastomers
& Plastics
Paper, Films
& NIP
Renewable
Energies
Textile, Leather
& Nonwovens
Semiconductor Pharma
Food Healthcare Composites Agro Chemical
Industry
Industrial
Biotechnology
3. A Century of Success
Wacker Chemie AG
} Founded in 1914 by Dr. Alexander
Wacker
} Headquartered in Munich
WACKER Group (2013)
} Sales:
} EBITDA:
} R&D:
} Investments:
} Employees:
€ 4.48 billion
€ 679 million
€ 174 million
€ 504 million
16,009
3QuickLink: Bringing Value-Added Benefits to eBusiness
Kristen Ross / E-Business Manager
4. Technical and WACKER ACADEMY Centers:
Globally Present and Close to Customers
Technical Centers Technical Center with
} Global coverage
via worldwide network
} Local support for our customers
} Ideal platform for advanced
training and industry-specific
networking
} Promotion of innovations
and know-how transfer
Moscow
Freiberg
Nünchritz
Burghausen
Dubai
Mumbai
Kolkata
Singapore
Melbourne
Shunde
Shanghai
Hsinchu
Jandira
Mexico City
Portland
Dalton
AllentownAdrian
Seoul
Tokyo
Tsukuba
4QuickLink: Bringing Value-Added Benefits to eBusiness
Kristen Ross / E-Business Manager
5. WACKER’S E-Solutions Portofolio
ELEMICA QUICKLINK ERP
( (customers have ERP connection)
GAP
WACKER INTERNET PORTAL
https://login4more-america.wacker.com/irj/portal
ELEMICA QUICKLINK EMAIL
(customers email orders)
QuickLink: Bringing Value-Added Benefits to eBusiness
Kristen Ross / E-Business Manager
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6. E-Solutions: Optimized Processes at WACKER
} Optimizes business processes for
both WACKER and our customers
} Increases efficiency
} Improves order accuracy
} Maximum planning / schedule
reliability
} Full transparency
} Ability to place orders 24/7
} Optimizes communication
} WIN / WIN
Save Time. Unleash Potential
QuickLink: Bringing Value-Added Benefits to eBusiness
Kristen Ross / E-Business Manager
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7. QuickLink: The Sensible Solution
Wacker Chemical Corp—the NAFTA Region
} In 2013:
} 15% of WACKER’s customer base placed orders via E-Business
} 51% of WACKER’s invoiced sales were processed via E-Business
} 58% of E-Business customers placed orders via QuickLink
} Since May/2011, WACKER has converted 138 customers to
QuickLink Email (45 in 2013)
} All use the email option
} Customer variation includes: pdf, .xls, csv, txt, rtf, html and email body
} Timing: Customer is usually in production within a week to ten days
QuickLink: Bringing Value-Added Benefits to eBusiness
Kristen Ross / E-Business Manager
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8. Elemica QuickLink: Customization Based on Customer Needs
QuickLink +
Login4More
Customized Excel
Template
QuickLink +
E-Invoicing
} QuickLink: Order create
} Login4More: Order
documents & reports
} Based on customer
purchase history
} Product drop downs
} Customer fills in PO No,
Delivery Date, Quantity
} Customized to customer
needs
} QuickLink: Order create
} Invoicing via EDI to
OB10-like platforms
QuickLink: Bringing Value-Added Benefits to eBusiness
Kristen Ross / E-Business Manager
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9. Elemica QuickLink: Mapping Options
Host of options on how to map a PO to meet unique situations
} One PO with multiple releases mapped to create individual sales orders
} Customer has one article number for different container sizes; WACKER uses unique
material numbers for each material / container combination
} Differentiating order types with same PO format (example: standard order vs.
consignment fill up)
} Ability to map different PO formats for the same customer
QuickLink: Bringing Value-Added Benefits to eBusiness
Kristen Ross / E-Business Manager
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10. QuickLink Email: The Favored E-Solution
} Order Acknowledgement sent via
email stating order received by
Elemica
} No change to the customer’s current
order process
} Saves time
} Timelier order confirmations
} Little to no resources needed from
customer to setup / test
} Ability to place orders 24/7
Customers Prefer QuickLink Email…
QuickLink: Bringing Value-Added Benefits to eBusiness
Kristen Ross / E-Business Manager
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12. About Elemica QuickLink Email & Print
Automate Inbound Order Entry
ü No standard forms required
ü Accepts customers unique purchase order formats
ü Customizable business logic per customer
ü Adaptive transformation rules
ü 100% data accuracy
ü Faster order cycle time
Elemica QuickLink Email & Print (Powered by CONEXIOM™)
The patent-pending CONEXIOM order automation solution was created by ecmarket™, a cloud solutions developer. CONEXIOM is used by
some of the world’s most innovative companies, including 3M and Fabory (a Grainger Company). For more information about CONEXIOM,
visit http://www.ecmarket.com/html/conexiom.html.