Eli Otniel Garcia

Brussels Area, Belgium Belgium

Senior Consultant in IT Governance & Service Management

Technology / Software / Internet

I am an IT Management consultant with over 10 years of experience in Europe and the Americas providing consulting services in the areas of IT Governance, IT Service Management and Project Management. I have served primarily clients in banking, financial and telecommunication sectors as well as in public institutions, such as General Electric, Santander Bank, Telefonica and the European Comission. My expertise - Service Improvement - Service Level Management (SLA) - Service Transition and Operations - Change Management and Release Management - Service Validation - Optimisation of IT processes - IT value proposition I focus on business transformation through the use of technology and I...