Rigorous legal controls and recent aggressive efforts by regulators demand that in-house legal departments act swiftly in order to reduce the risk of legal liability and the costs associated with non compliance.
Taking place in London May 9 – 11, 2011, IQPC\'s 6th Annual Information Retention and eDisclosure Management Summit provides two days of hands-on \'how to\'s\' to ensure your legal department are properly positioned - and protected - for what lies ahead.
As the only event that brings together the UK and Europe’s leading minds from the world’s largest companies, there is simply no better place to hear the latest tips for managing information retention and eDisclosure.
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Information Retention & eDisclosure Summit 2011
1. an 25th B
6th Annual d P F oo
ay ebr k by
fro ua
m ry
Up to On 20
22 CPD ly 11
£14
i ty
Solic
points
hor
rs 9
i to
ut
R A
n
egulatio
Europe’s largest and most comprehensive eDiscovery Conference: 10th & 11th May 2011
Pre Conference Workshops: 9th May 2011
event welcomes this year’s speaker faculty including: Post Conference Workshops: 12th May 2011
JuDiCiary Venue: The Brewery, LONDON UK
the Honorable andrew J Peck, US Magistrate Judge,
District of New York
Why has this Summit been the biggest
Master steven Whitaker, Senior Master of the Senior Courts in the eDisclosure event in the European calendar
Queens Bench Division, The Royal Courts of Justice
for 5 years running? With over 40 expert
His Honour simon Brown, QC, Specialist Mercantile Judge, speakers, 15 countries represented,
Birmingham Civil Justice Centre
35+ sessions to choose from and over 150
the Honorable John M Facciola, US Magistrate Judge, corporate legal departments attending...
District of Columbia
there is simply no better place to get the
the Honorable Paul W. Grimm, Chief US Magistrate Judge, most critical, current and comprehensive
District of Maryland
eDiscovery updates!
reGulatory
Damon C. Greer, Director, US- EU & Swiss Safe Harbor Frameworks,
US Department of Commerce Gain timely and
Vivian robinson, General Counsel,
Serious Fraud Office (UK)
accurate updates on:
Jean-Bernard schmid, Deputy Prosecutor General, Investigating • The Bribery Act and how to conduct proactive
Magistrate, Geneva (Switzerland) compliance reviews and internal investigations
nathanial edmonds, Assistant Chief, Fraud Section – Criminal • How to conduct effective early case
Division, U.S. Department of Justice assessments that reduce overall eDisclosure
inDustry analyst costs and improves case outcomes
Debra logan, VP, Distinguished Analyst, • Preparing an eDisclosure response strategy
Gartner and anticipating the questions regulators
inDustry anD eDisClosure exPerts might ask about your IT infrastructure and ESI
ellis Parry, Global Data Privacy Lead, • Understanding the data protection maze and
BP reconciling litigation and regulation requests
Matthew Heiman, Chief Litigation Counsel, EMEA, with data privacy obligations
Tyco International • Implementing the most critical tools
todd Ptak, Senior Legal Counsel, Litigation & Regulatory Affairs, and strategies to make eDisclosure work
Airbus operationally and financially
Jane Frances Hill, Senior Commercial Lawyer and Acting Head of
Privacy, BT Lead Sponsor:
roger Poole, Head of Records Management,
Barclays Capital Premier Associate
Sponsor:
George rudoy, Director of Global Practice Technology and
Information Services, Shearman & Sterling Associate
Sponsors:
ronke ekwensi, VP eDisclosure and Records Management,
Pfizer
Chris Dale, Director,
eDisclosure Information Project
Denise e. Backhouse, Associate and Senior Member of the eData
Team, Morgan Lewis Featured Exhibitor:
T: +44 (0) 207 368 9300 F: +44 (0) 207 368 9301 E: enquire@iqpc.co.uk www.informationretention.co.uk
2. Dear Colleague:
and eDisclosure Management
We’re excited to unveil IQPC’s 6th Annual Information Retention
and regulatory investigations
Summit! With increased economic pressures, data proliferation
time.
continuing to rise, this year’s summit could not come at a better
demand that in-house legal
Rigorous legal controls and recent aggressive efforts by regulators
departments act swiftly in order to reduce the risk of legal liability and the costs associated with non
level forum provides two days of
compliance. Taking place in London May 9 – 12, 2011, this executive
hands-on ‘how to’s’ to ensure your legal department are properly positioned - and protected - for what
lies ahead.
minds from the world’s largest
As the only event that brings together the UK and Europe’s leading
companies, there is simply no better place to hear the latest tips for managing information retention
and eDisclosure.
We’re excited to announce some our 2011 faculty members:
New York
The Honorable Andrew J Peck, US Magistrate Judge, District of
the Queens Bench Division,
Master Steven Whitaker, Senior Master of the Senior Courts in
The Royal Courts of Justice
gham Civil Justice Centre
His Honour Simon Brown, QC, Specialist Mercantile Judge, Birmin
of Columbia
The Honorable John M Facciola, US Magistrate Judge, District
t of Maryland
The Honorable Paul W. Grimm, Chief US Magistrate Judge, Distric
US Department of Commerce
Damon C. Greer, Director, US- EU & Swiss Safe Harbor Frameworks,
Vivian Robinson, General Counsel, Serious Fraud Office (UK)
Magistrate, Geneva (Switzerland)
Jean-Bernard Schmid, Deputy Prosecutor General, Investigating
g
Robert Vidal, Head of Competition, EU and Trade at Taylor Wessin
ment of Justice
Nathanial Edmon ds, Assistant Chief, Fraud Section – Criminal Division, U.S. Depart
Ellis Parry, Global Data Privacy Lead, BP
l
Matthew Heiman, Chief Litigation Counsel, EMEA, Tyco Internationa
, Airbus
Todd Ptak, Senior Legal Counsel, Litigation & Regulatory Affairs
Jane Frances Hill, Senior Commercial Lawyer and Acting Head of Privacy, BT
Debra Logan, VP, Distinguished Analyst, Gartner
Roger Poole, Head of Records Management, Barclays Capital
ation Services, Shearman & Sterling
George Rudoy, Director of Global Practice Technology and Inform
Team, Morgan Lewis
Denise E. Backhouse, Associate and Senior Member of the eData
Ronke Ekwensi, VP eDisclosure and Records Management, Pfizer
Chris Dale, Director, eDisclosure Information Project
o.uk regularly for speaker
A reminder to check the event website www.informationretention.c
programme updates!
you can benchmark your current
Please take the time to review the next few pages to find out how
companies prepare for the
records management practices against the world’s most progressive
challenges ahead. We look forward to seeing you again this May!
Sincerely,
Leslie Allen
Conference Director
Information Retention and eDisclosure Management Summit
PS We’ve slashed the prices this year as well -
!
see the back page for how you can pay as little as £149 to attend
T: +44 (0) 207 368 9300 F: +44 (0) 207 368 9301 E: enquire@iqpc.co.uk www.informationretention.co.uk
3. Schedule of eventS
Monday 9th May, 2011 tuesday 10th May, 2011 Wednesday 11th May, 2011 thursday 12th May, 2011
• Pre Conference Workshops • Regulatory Panel • Judicial Panel • Post Conference Workshops
• Keynote Presentations • Keynote Presentations
• Content Tracks • Content Tracks
• Cocktail Reception • Mock Case Assessment
MondAY, 9th MAY 2011: PRe confeRence WoRKShoPS
08.30 REGISTRATION
09.00 – 12.00 CHOOSE A OR B
Workshop a Workshop B
Assessing planning and implementing your eDisclosure team: Bringing A step by step guide to developing the policies and systems required
together your in-house and outside team to enhance data accessibility to ensure compliant safeguards during any cross–border dispute or
and reduce redundancy and inconsistencies investigation
• Managing eDisclosure as a core business process: How law While most are well aware of their discovery obligations, the rules that apply
departments are driving proactive corporate change to data privacy, retention, preservation and destruction in jurisdictions in the
• Corporate law departments have evolved: how can you play a more US vs Europe can vary dramatically from country to country, and often conflict
strategic role in determining corporate strategies and processes? with UK law. And the logistics of global eDiscovery can be just as confusing.
• Why legal must be the catalyst for process enhancements throughout How legal teams configure their IT infrastructure and data systems is becoming
the organisation increasingly important in international investigations and discovery – and can
• Reviewing the proactive ways that legal can impact the entire significantly impact future litigation and compliance risks. This workshop will
organisation as a strategic resource and better manage eDisclosure as provide a course of action for the collection, hosting, reviewing and production
a core business process of data in international investigations, discovery and disclosure.
• Setting up an internal corporate eDisclosure team to enhance data Workshops leaders and participants will discuss how to recognise what is
accessibility and reduce redundancy and inconsistencies legally required for your industry and the jurisdictions in which your company
• Assessing, planning and implementing an in-house eDisclosure team: operates and how to develop the policies and systems required to ensure
• Planning and budgeting for this new organisational unit compliant safeguards during any cross–border dispute or investigation.
• The ‘organisational chart’ for your new interdepartmental team Session will be led by an eDiscovery technology expert! Check for
• Identifying the specific functions to be performed by an in-house updates at www.informationretention.co.uk for further details
e-EDisclosure team
Sanjay Bhandari, Partner, Forensic Technology and EDisclosure Services, or email enquire@iqpc.co.uk for information on how your company
ernst & young can sponsor this session.
12.30 – 15.30 CHOOSE C OR D
Workshop C Workshop D
Performing effective early case assessments for investigations Information governance and compliance: (Re) Defining your information
& eDisclosure management programme
Practice Direction 31B and recent high-profile cases involving eDisclosure such • Understanding how to effectively store, manage and disclose information to
as Goodale v MoJ highlight the importance of effective early case assessment avoid unnecessary litigation and ensure compliance
(ECA) to ensure proportionate and cost-effective eDisclosure. An effective early • Minimising risk, maximising compliance: Managing an information
case assessment involves understanding the facts of the case at the onset governance framework on a global scale
of a legal matter in order to make informed decisions. Using best practices • Defining a multinational information governance structure and defining roles
taken from experience with leading corporations, law firms, and government and responsibilities
departments, this session provides guidance on how effective ECA can reduce • Conducting an audit of your existing information management programme to
legal costs and improve case outcomes. reduce complexity and risk while increasing control and compliance
What attendees will learn: • Assessing the governing rules, regulations and compliance factors not
only with regards to potential disclosure, but also length of retention and
• What ECA involves and how to conduct effective ECA that reduces overall data protection issues
eDisclosure costs and improves case outcomes
Session will be led by an eDiscovery technology expert! Check for
• Methods for quickly assessing case facts to determine best case strategy updates at www.informationretention.co.uk for further details
• How to accurately estimate eDisclosure time and cost at the onset of or email enquire@iqpc.co.uk for information on how your company
the case to make informed arguments for proportionality during the
case management conference can sponsor this session.
Jason Montgomery, UK Director, Clearwell systems
16.00 – 19.00 CHOOSE E OR F
Workshop e Workshop F
The Bribery Act: Proactive Compliance Reviews and Internal Investigations Discover eDiscovery
In the UK, the Bribery Act is expected to come into effect in April 2011 It often comes as a shock to an organisation when they are first asked to
introducing a new strict liability offence where a company fails to prevent determine – with great clarity – where their data is, how it is controlled and if it
bribery by one of its employees, agents or persons connected with it. It will be is possible to extract relevant material from it. Having located and extracted
the data: what to do with it? Potentially, many terabytes of electronic material
a defence to show that the organisation had in place “adequate procedures” (coupled with scanned hardcopy material) needs to be assessed, culled, reviewed
to prevent such bribery. It is becoming increasingly important for companies and produced. How can this be achieved, quickly and accurately, in an environment
to carry out internal reviews to detect corrupt practices and to investigate that allows for the security and control of the material between one or many
potential corruption incidents. In this interactive and practical workshop the parties and jurisdictions and often conflicting requirements associated with data
focus will be on how to technology can be used facilitate proactive internal privacy and banking secrecy legislation?
compliance reviews and handle internal investigations into potential corruption Our team of industry experts will lead an interactive and hands on session on:
incidents. Key topics covered will include: • Answering the question: “Where is the data?”
• Designing a compliance review programme • What precisely is meant by forensic acquisition and processing of data?
• Overcoming the challenges of extracting data from different operating systems and devices
• Data mapping and selecting data samples for review • The technologies that exist to reduce large volumes of data to a refined
• Data collections options responsive dataset
• Use of early case assessment tools to review data quickly and interrogate it • Some of the solutions that can be deployed to satisfy national and international legislation.
• Techniques and tools for broadening and deepening investigations • The options, costs and benefits when comparing on-site and off-site, and in-house
• Managing the review of information and keeping costs in check and outsourced, solutions
Daniel Kavan, Electronic Evidence Consultant, Kroll ontrack Steve Buddell, Managing Director, Fti Consulting
Jason Yalen, European Customer Relations Manager, Kroll ontrack Nick Athanasi, Managing Director, Fti Consulting
T: +44 (0) 207 368 9300 F: +44 (0) 207 368 9301 E: enquire@iqpc.co.uk www.informationretention.co.uk
4. tueSdAY, 10th MAY 2011: confeRence dAY 1
07.45 Breakfast Briefing: Sponsor host to be confirmed
08.30 Chairperson’s Welcome & Introduction
Tracey Stretton, Legal Consultant, Kroll Ontrack
08.45 KEYNOTE PANEL Meeting regulatory expectations: Update on US and European regulatory investigations and prosecutions
Regulators globally are acting with renewed vigour following the financial crisis. This unique panel brings together regulators from various jurisdictions for
a discussion on the current business and regulatory climate and what is expected of business. The panel will comment on:
The new regulatory climate: the impact and implication of new regulatory powers
Areas of increased regulatory activity: corrupt practices, collusion with competitors and compliance failures
Extra-territoriality and active co-operation across borders
The impact of technology: proactive detection and powerful tools for investigators
The rise of information governance
What business should be doing to meet regulatory expectations now – and in the future
Jean-Bernard Schmid, Deputy Prosecutor General, Investigating Magistrate, Geneva (Switzerland)
Nathanial Edmonds, Assistant Chief, Fraud Section – Criminal Division, U.S. Department of Justice
Vivian Robinson, General Counsel, Serious Fraud Office UK
Moderated by: Tommy Helsby, Chairman, Kroll
09.45 Staying a step ahead of the regulators: Minimising risk and maximising compliance
In the face of increased regulatory scrutiny and expansion of powers globally it has become essential for companies to carry out proactive compliance
reviews to stay a step ahead of the regulators. Companies also need to have policies and procedures in place to detect and prevent bribery, corrupt
payments, anti-competitive behaviour and breaches of securities laws. Regulators and law enforcement authorities are very aware of the value of electronic
evidence and as volumes of ESI grow at alarming rates companies need to prepare strategies for responding to investigations. In this panel discussion
business, legal and technology experts will discuss:
What compliance means in practice
The innovative use of technology to facilitate self-audits and compliance reviews
Being prepared for the questions regulators might ask about your IT infrastructure and ESI
Putting crisis management plans in place: what you can do now?
What should UK companies be doing to prepare successful eDisclosure response strategies?
Understanding the need for efficient and effective information management systems
Ed Sautter, Partner, Litigation & Dispute Resolution Group, Mayer Brown LLP
Robert Vidal, Head of Competition, EU and Trade at Taylor Wessing
European ESI Expert: Martin Carey, Managing Director, Kroll Ontrack
US ESI Expert: David Canfield, Managing Consultant, Kroll Ontrack
10.30 Networking Break
10.45 Reconciling litigation and regulation requests with data privacy obligations
Understanding EU data privacy protection laws and how they affect the eDisclosure of European data in U.S. litigation?
Pretrial eDisclosure for cross border litigation: addressing issues surrounding data processing and transfer
The evolving data privacy regulatory environment, including in Europe, Asia Pacific and South America
Common cross border scenarios and key “dos and don’ts” for maintaining data privacy compliance
Sanjay Bhandari, Partner, Forensic Technology and eDisclosure Services, Ernst & Young
11.30 What’s on the Horizon? Providing effective leadership in the face of emerging eDiscovery challenges
What are the technology, legal and industry trends that will shape the coming year? This session will cover key developments and implications to eDiscovery
to help guide you and your business through the next twelve months.
Recent legal developments in relation to disclosure and the way that they will shape future thinking
Identifying emerging technology developments and the challenges that they bring, including the data archiving and rise of Cloud based applications and storage
What is the current thinking around the challenges posed by data privacy and the regulatory and legal frameworks under which global businesses operate?
Craig Earnshaw, Managing Director, FTI Consulting
12.15 Making the decision to build an In-House eDiscovery process
Organisations are trending toward building in-house e-discovery teams and processes. This panel will provide an insight into the thinking process that goes
into making the decision to take greater control. Factors to be discussed include:
Reducing legal risk when responding to demands for e-mail and electronic documents from regulators, litigation and internal investigations
Meeting the particular challenges of the organisation’s size, networks and geographic distribution,
Managing the challenges of delivering data across Member State borders and outside the E.U.
Reducing costs
Patrick Burke, Senior Director and Assistant General Counsel, Guidance Software
12.45 Seated Networking Luncheon
13.45 Harmonising and simplifying the data protection maze
Data protection laws: Where are we now?
Developing a harmonised European framework: What can be done at an EU level to ensure consistent implementation of the data protection laws by member states
EU Data Protection Directive: What is next?
To what extent do data protection laws in Europe need to be compatible with those in China, India, USA and elsewhere in the world?
New ePrivacy regulations: what in house legal teams need to know now
Damon C. Greer, Director, US- EU & Swiss Safe Harbor Frameworks, US Department of Commerce
Christopher Graham, U.K. Information Commissioner (invited)
T: +44 (0) 207 368 9300 F: +44 (0) 207 368 9301 E: enquire@iqpc.co.uk www.informationretention.co.uk
5. tueSdAY, 10th MAY 2011: confeRence dAY 1
Content traCKs Remember you’re free to switch between tracks
RECORDS MANAGEMENT INFORMATION MANAGEMENT PRIVACY AND DATA PROTECTION
14.45 ESI preparation and preservation: Regulators, lawyers, end users or IT: Approaching an investigation in the absence
Assessing – and addressing – your Who is running your company? of harmonised data protection laws
eDisclosure liabilities Companies worldwide have been struggling with Handling data collection and assessments
Understanding your preservation obligations the issue of information retention, management quickly and defensibly
Is there a difference between legal hold in and disclosure for nearly a decade. In 2011, many Conducting an end to end investigation while
the US and the UK obligations? of businesses have not yet formulated effective ensuring a defensible process in compliance
Establishing a routine process to ensure that records management strategies or eDisclosure with country-specific data privacy requirements
you are ready next time, and best practices for processes, let alone implemented them. This Maintaining control over your most sensitive
the identification and preservation of ESI presentation will address the following key issues: data with the assurance that a defensible
Ronke Ekwensi, VP eDisclosure and Records How can companies formulate effective process is in place and in compliance with
Management,Pfizer information governance strategies given data privacy requirements
Chris Dale, Director, eDisclosure the plethora of laws, regulations and Collecting, processing, and reviewing data
Information Project customs, which exist worldwide? without transferring the electronically stored
What governance processes are needed information (ESI) off-site to another jurisdiction
to manage multijurisdictional Session will be led by an eDiscovery
information demands? technology expert! Check for updates at www.
Who in your enterprise should be involved in informationretention.co.uk for further details or
making information governance decisions and email enquire@iqpc.co.uk for information on how
your company can sponsor this session.
what skills are needed to effectively manage
information for legal and regulatory purposes?
Debra Logan, VP, Distinguished Analyst,
Gartner
15.30 Networking Break
15.45 Creating a global records management Best Practice for Driving an Information Global data protection: Critical
function that minimises risk and Management and eDiscovery Strategy considerations for international privacy,
maximises compliance Today, the fastest growing area of information security, disclosure and discovery
Identifying and overcoming the most is unstructured – files, email & SharePoint Whose rules govern during cross-border discovery,
common issues with managing cross-border, – used for collaboration. And because it’s data processing and transfer?
cross-business lines records used for collaboration and communication, Understanding the rules that apply to data
Designing an effective global records information retention and compliance is privacy, retention, preservation and destruction in
management programme increasingly the focus of regulators and jurisdictions outside the US
- Who owns the policy, process and technology? litigators, driving up eDiscovery requests in an The 2009 Working Party Article 29: Understanding
- How to achieve a balanced yet inclusive ever complex international environment. This your disclosure obligations in the US vs. the data
implementation? presentation will address: protection requirements of the EU
- Is it possible to have one global records Information Management for long-term eDiscovery How to develop the policies and systems required
retention framework across 88 countries? Managing data growth for storage cost reduction to ensure compliant safeguards during any
Staffing a global records management team Preservation of information for legal compliance cross–border dispute or investigation
in the current economic situation Discovering information “in the wild” Managing risk and costs when moving data
Session will be led by an eDiscovery Deleting with Confidence across borders
technology expert! Check for updates at www. Sharon White, European Product Marketing Ellis Parry, Global Data Privacy Lead, BP
informationretention.co.uk for further details or Manager – Archiving & eDiscovery, Symantec Denise E. Backhouse, Associate and Senior Member
email enquire@iqpc.co.uk for information on how Corporation of the eData Team, Morgan Lewis
your company can sponsor this session.
George Rudoy, Director of Global Practice Technology
and Information Services, Shearman & Sterling
16.30 Implementing a successful electronic Managing information governance Designing and implementing data
archiving policy and system policies and processes across protection policies
Multinational records management: anticipating multiple jurisdictions Auditing and compliance with data protection rules
and responding to common data protection Managing disparate repositories: on-site Reconciling litigation and regulatory requests with
and employment issues that can arise during or offsite? data privacy obligations
an investigation Integrating all records – paper, email Conducting a data protection audit
Determining the right records retention period for and electronic – into a scalable enterprise Jane Frances Hill, Senior Commercial Lawyer and
your company across multiple jurisdictions wide system Acting Head of Privacy, BT
- Co-ordinating the differing laws, regulations, Enforcing records retention policies: what is
professions and cultures the most effective approach to enforce, track
Practical tips and guidance on recordkeeping best and audit compliance
practices and policy creation, implementation and Roger Poole, Head of Records Management,
monitoring including: Barclays Capital
- Web-based storage technology George Rudoy, Director of Global Practice
- Emerging internal repository applications Technology and Information Services,
- Business communications via social media Shearman & Sterling
Session will be led by an eDiscovery
technology expert! Check for updates at www.
informationretention.co.uk for further details or
email enquire@iqpc.co.uk for information on how
your company can sponsor this session.
17.15 Best practices conclusions from stream sessions
17.30 Chairperson’s closing remarks and conference adjourns
17.45 Cocktail Reception Hosted by:
T: +44 (0) 207 368 9300 F: +44 (0) 207 368 9301 E: enquire@iqpc.co.uk www.informationretention.co.uk
6. WedneSdAY, 11th MAY 2011: confeRence dAY 2
07.45 Breakfast Briefing: Sponsor host to be confirmed
08.30 Chairman’s Welcome & Day One Recap
Tracey Stretton, Legal Consultant, Kroll Ontrack
08.45 What lies ahead? Meeting judicial expectations and providing effective leadership in the face of emerging eDisclosure challenges
Understanding emerging judicial expectations for eDisclosure in UK, European and American courts and challenges raised by privacy
and data protection rules
What role can be played by courts and lawyers to manage eDisclosure costs?
Identifying and responding to the most common challenges of cross-border eDisclosure
The Honorable Andrew J Peck, US Magistrate Judge, District of New York
Master Steven Whitaker, Senior Master of the Senior Courts in the Queens Bench Division, The Royal Courts of Justice
His Honour Simon Brown, QC, Specialist Mercantile Judge, Birmingham Civil Justice Centre
The Honorable John M Facciola, US Magistrate Judge, District of Columbia
The Honorable Paul W. Grimm, Chief US Magistrate Judge, District of Maryland
Panel Moderated by Patrick Burke, Senior Director & Assistant General Counsel, Guidance Software
09.45 The defensible use of intelligent review technology
This session will explore the evolution of document review technology in disclosure and emerging Intelligent Review Technologies like prioritisation
technology and predictive coding. The focus will be on the use of these new innovative technologies to support efficient but defensible review practices.
Topics covered will include:
How these new technologies work and automate the human-review process
The impact on cost and quality
Techniques for the defensible use of innovative technologies
Dealing with objections from the other side
What the judiciary’s view is likely to be
Daniel Kavan, Electronic Evidence Consultant, Kroll Ontrack
Moderator: Andrew Szczech, Manager ED Consultancy, Kroll Ontrack
10.30 Don’t Bring a Knife to a (Regulatory) Gun Fight
Regulators the world over have become far more active in their endless pursuit of fraud, corruption and other ill-gotten gains. In defending themselves
against such investigations, global enterprises have traditionally enjoyed the technological upper-hand, with sophisticated tools at the ready. But what
happens when the regulators themselves have the most powerful technology available? In this session, we will explore the advanced technologies and
techniques already in use by regulators the world over – from conceptual search to Predictive Coding™ – and help regulated entities better prepare for the
day regulators come knocking on the door.
Craig Carpenter, VP and General Counsel, Recommind
11.00 Morning Refreshment and Networking Break
11.15 Overcoming the challenges of planning for and deploying an eDiscovery infrastructure
Developing a systematic, efficient and repeatable eDiscovery process:
- defining the framework for the initial business process review, re-design and deployment
- developing the metrics, systems and processes necessary to reduce costs and improve efficiencies.
Identifying what eDiscovery tools (and spend) will meet your legal and infrastructure demands
Establishing and budgeting for a cross-charging eDiscovery function
Creating an RFP to interview and short-list vendors
Developing a standardised pricing model and performance metrics against which to measure vendors
Simon Whitburn, International Sales Director, AccessData
11.45 Streamlining the identification and collection of electronically stored information
Whether you are responding to litigation, regulatory inquiries, or internal investigations, organisations of all sizes struggle to collect electronically stored
information (ESI) cost-effectively and on time. This session will focus on how to streamline the collection process and enable legal or IT to collect from all
critical data sources with minimal administrative overhead. Since identification and collection is often the first step in the eDisclosure workflow, reducing
the delays, mistakes, and inefficiency inherent to collecting data can yield substantial improvements to the entire eDisclosure process.
What attendees will learn:
How to rapidly and cost effectively identify relevant evidence across the numerous places custodians store data
The benefits of gaining control over collection to reduce risk and accelerate downstream steps including case assessments
Methods for targeting collection to reduce the volume and cost of irrelevant material to be processed and reviewed
Laurence Pender, UK Manager, Clearwell Systems
12.30 Improving legal review: What legal departments need to know now
Now more than ever, corporate legal departments are under pressure to better control document review and electronic discovery. This session will cover
key developments and trends from a US and European perspective and examine how the use of predictive coding technology and statistical sampling can
improve the quality and reduce the costs associated to document review.
Overview of industry trends in the US and Europe
Streamlining document review: the latest methodologies and techniques
Understanding the collaboration of counsel into the process
How to create a defensible process
Manfred Gabriel, Managing Director, FTI Consulting
13.15 Networking Luncheon
T: +44 (0) 207 368 9300 F: +44 (0) 207 368 9301 E: enquire@iqpc.co.uk www.informationretention.co.uk
7. WedneSdAY, 11th MAY 2011: confeRence dAY 2
Content traCKs Remember you’re free to switch between tracks
14.15 Technology Demos for Corporate Counsel attendees
only: Continue your networking or attend one of the
technology demonstration rooms to bring yourself
TECH TECH TECH
up to speed with the latest solutions for information DEMO A DEMO B DEMO C
retention and eDisclosure Management
Special session for Private
Internal and Regulatory eDisclosure Planning and
Building a successful Practice Lawyers: The New
Investigations Management
eDisclosure team Practice Direction One
Stream Chair: FTI Consulting Stream Chair: Access Data eDisclosure six months on
15.15 How to use legal process Developing an investigation eDisclosure: Achieving litigation In this session for private practice
outsourcing to achieve response strategy that balances readiness while cutting costs lawyers in the UK hosted by Kroll
greater value the cost of compliance with the and improving outcomes Ontrack, judges, lawyers and technical
Legal process outsourcing and risk of exposure How eDisclosure capabilities can experts will discuss the impact of
offshoring: Changing the way legal Developing a successful response make your company more the new Practice Direction 31B on the
services are delivered strategy: what are your companies “litigation-ready” disclosure of electronic documents
Captive sourcing vs. 3rd party rights and responsibilities? Making the link between information introduced in October 2010. Drawing
outsourcing Understanding EU privacy laws and governance and information on the results of a pre-event survey
Offshore vs. onshore sourcing EU and US anti-bribery/anti preparedness and practical experiences and case
models, which offer the best values? corruption laws Developing best practices for records law, they will comment on how the new
Outsourcing: Managing suppliers Knowing when information management and working hand-in rules are being applied in practice.
successfully in the new becomes evidence hand with litigation Attendees will be provided with a
operating model Please visit www. Managing eDisclosure costs in an era rare opportunity to ask questions
Session will be led by an informationretention.co.uk for of heightened regulation of the Judges and to take part in an
eDiscovery technology expert! updates on this session. Matthew Heiman, Chief Litigation interactive discussion on:
Check for updates at www. Counsel, EMEA, Tyco International Ensuring compliance with the
informationretention.co.uk new rules
for further details or email How the new rules and the Electronic
enquire@iqpc.co.uk for information Documents Questionnaire are being
on how your company can sponsor
this session. used in practice
Reaching agreement with the other
side on the best approach
Techniques and technology for
reducing the burden and cost of
16.00 Networking Break eDisclosure
Challenges being experienced
16.15 Getting c-level buy in: How Planning, preservation, and Avoiding negligent practices in in practice and how these can be
law departments are driving collection: Developing an eDisclosure addressed
proactive corporate change airtight eDisclosure strategy to Recent case law exposes the fact that Emerging best practices
Enhancing your legal department’s ensure you’re ready when the many eDisclosure defects fall squarely Future challenges and
eDisclosure management regulators come knocking under the heading “negligence” – not creative solutions
performance by gaining greater Knowing when information just carelessness, not merely choosing Mark Surguy, Partner, Eversheds
visibility into key areas of your business becomes evidence the least efficient way of doing things, Robert Jones, Legal Consultant, Kroll
Gaining visibility into enterprise Understanding the rules that apply not just incurring unnecessary costs, Ontrack
risk: implementing inter-disciplinary to data privacy, retention, but negligence. How can litigants use Moderator: Tracey Stretton,
workflow and tracking structures preservation and destruction in the lessons of an Earles v Barclays Legal Consultant, Kroll Ontrack
Reducing discovery expenses: how to various jurisdictions Bank or Goodale v The Ministry of
lower the cost of review Do’s and don’ts when collecting, Justice to avoid being negligent when
Session will be led by an gathering and using data performing eDisclosure? Further,
eDiscovery technology expert! Please visit how can technology and airtight
Check for updates at www.informationretention.co.uk infrastructure help parties grappling
www.informationretention.co.uk for updates on this session. with ESI collection and review from
for further details or email
enquire@iqpc.co.uk for information even starting down the road toward
on how your company can sponsor misconduct? This session aims to
this session. educate attendees on how to avoid the
mistakes that lead to negligence and
how to deploy an eDisclosure process
that includes the crucial components
of strong technology, best practices,
and cooperation behind and beyond
the firewall.
Caitlin Murphy, Esq., Senior Product
Marketing Manager, AccessData
Chris Dale, Director, eDisclosure
Information Project
T: +44 (0) 207 368 9300 F: +44 (0) 207 368 9301 E: enquire@iqpc.co.uk www.informationretention.co.uk
8. WedneSdAY, 11th MAY 2011: confeRence dAY 2
Content traCKs Remember you’re free to switch between tracks
17.00 Managing eDiscovery as a Responding to multiple Making eDisclosure work
business process: Assessing, regulatory investigations operationally and financially:
planning and implementing an simultaneously EDisclosure as a repeatable
in-house eDiscovery team The regulatory landscape for multi- business process
Bringing eDiscovery in-house: national businesses is more complex Understanding the e-eDisclosure
assessing the benefits of an than ever before, with regulatory process in the context of legal
in-house team bodies working in conjunction with compliance and the current matter
Redesigning the eDiscovery resource each other to launch investigations Making eDisclosure work
model to maximize efficiency, covering multiple jurisdictions, the operationally and financially: the
maintain control and minimize risk growing application of extra territorial critical steps in the process
& expense laws and the requirement to disclose Holding eDisclosure to standards of
Determining the ‘org chart’ for this data from a corporation’s enterprise accountability and cost-efficiency like
interdepartmental team database systems. This session will any critical business process
Todd Ptak, Senior Legal Counsel, cover some of the challenges that are Please visit
Litigation & Regulatory Affairs, Airbus faced by the organisations that are www.informationretention.co.uk
required to undertake and respond to for updates on this session.
these investigations, including:
Integrating the collection, review
and production of documents from
structured and unstructured data
systems within the corporation
Managing the challenges posed by
simultaneous investigations in
multiple geographies
Developing processes and strategic
approaches to conduct highly
efficient investigations that provide
a high level of certainty over
the outcome
Handling geographic challenges such
as data privacy and other industry
related protections
Andrew Kennell, Managing Director,
FTI Consulting
17.45 Chairman’s executive summary and closing remarks
18.15 Mock Court Assessment
For the third year running, the conference will close with a short and light-hearted play. This Mock Court Assessment is
inspired by eDisclosure events of the preceding 12 months and its cast is drawn from US and UK judges, whose asides last
year included “How did my agent let me in for this?” What better way to be informed of the latest developments than to see
judges and others in an informal setting expressing what they expect from lawyers with this lighthearted but heavy-hitting
conclusion to the Summit.
thuRSdAY, 12th MAY 2011: PoSt confeRence WoRKShoPS
09.00 – 12.00 CHOOSE G OR H
Workshop G Workshop H
Conducting an Internal Investigation: Developing and implementing Improving document collection and review: Improving the defensibility of
successful response strategies your eDisclosure processes
Knowing the triggers for an internal investigation: where to start Getting back to basics: Building a better eDisclosure strategy from the ground up
Collecting, hosting, reviewing and producing data in international investigations EDisclosure in litigation: Knowing your obligations and optimising the eDisclosure
Approaching an investigation in the absence of harmonised data protection laws and disclosure process
Developing your investigation plan: Defusing risk, reducing cost and gaining control
- Determining the scope of the investigation Improving the efficiency and accuracy of global eDisclosure search, review
- Setting up an internal team and production
- Overcoming critical conflicts of interest Managing the logistics of global eDisclosure
- Evidence preservation and collection How to develop the policies and systems required to ensure compliant safeguards
- Controlling costs and managing expenses: budgetary considerations during any cross–border dispute or investigation
- Conducting effective interviews Session will be led by an eDiscovery technology expert! Check for updates
- Avoiding negligence at www.informationretention.co.uk for further details or email enquire@
- Voluntary self disclosures: when to disclose and what to disclose iqpc.co.uk for information on how your company can sponsor this session.
Session will be led by an eDiscovery technology expert! Check for updates
at www.informationretention.co.uk for further details or email enquire@
iqpc.co.uk for information on how your company can sponsor this session.
T: +44 (0) 207 368 9300 F: +44 (0) 207 368 9301 E: enquire@iqpc.co.uk www.informationretention.co.uk
9. LEAD SPONSOR
Kroll Ontrack provides electronic and paper-based disclosure, ESI consulting, computer forensics and courtroom service solutions to help compa-
nies, law firms and government agencies quickly and cost-effectively review, manage and produce relevant evidence. With European headquarters
in London and over 30 offices in 24 countries, Kroll Ontrack has the experience, resources and global reach to handle any matter, large or small.
Website: www.krollontrack.co.uk
PREMIER ASSOCIATE SPONSORS
FTI Technology provides software, services and consulting that empower corporations and their law firms to secure the best possible results for legal or regulatory
matterswithout disrupting their core business. Our comprehensive portfolio of software and services, and expertise give you unprecedented flexibility to prepare for
and address key legal challenges worldwide Website: www.fti-technology.com
Recommind is the leader in sophisticated search, categorisation and eDisclosure software, providing the most accurate and automated information management tools available
to the legal industry. Recommind helps enterprises explore, preserve and collect electronically stored information (ESI) to prepare for and comply with litigation, regulatory
oversight and investigations of every kind. Alone in the industry, Recommind allows enterprises to collect and hold only the data necessary for any given proceeding in a highly
accurate and defensible manner, dramatically improving the speed and accuracy of the eDisclosure process while drastically reducing the cost. Website: www.recommind.com
ASSOCIATE SPONSORS
AccessData has pioneered digital investigations for more than twenty years. Recognised throughout the world as an industry leader, AccessData provides an in-house
eDiscovery solution that walks users through every phase of the process. AccessData eDiscovery allows users to identify, collect, forensically preserve, process,
deduplicate and produce electronically stored data for the purposes of e-disclosure. Additionally, AccessData eDiscovery enables large-scale auditing of the enterprise
to detect data leakage and files that are no longer in compliance with an organisation’s retention policies. This automated, court-validated solution empowers organis
ations of all sizes to ensure regulatory compliance and to protect personal and confidential data. However, despite this expansive functionality, AccessData eDiscovery is
by far the easiest to use when compared to other in-house eDiscovery solutions. Website: www.accessdata.com
Clearwell Systems is transforming the way enterprises perform e-disclosure in response to litigation, regulatory enquiries, and corporate investigations. By automat-
ing the processing, analysis, review and production of electronic information Clearwell enables , enterprises to accelerate early case assessments, effectively cull-down
data, increase reviewer productivity, and ensure the defensibility of the entire e-disclosure process. Clearwell was rated as a “Strong Positive” (highest possible rating
given) in Gartner’s 2008 E-Discovery MarketScope Report. For more information, visit Clearwell Systems at www.clearwellsystems.com/uk/ or subscribe to the
E-Discovery 2.0 blog at: http://www.clearwellsystems.com/e-discovery-blog.
Epiq Systems (NASDAQ: EPIQ) is a leading provider of integrated technology products and services for the legal profession. Our software applications and Web-based
platforms offer case management and document management solutions for electronic disclosure and major review exercises.We help corporations and their counsel
overcome today’s eDisclosure challenges and we proactively prepare them for unknown future disclosure requirements. Our flexible technology fits any case and our
deep subject-matter expertise enables you to deal with changing requirements. • 48 of the Global 50 Law Firms choose Epiq. • 1000+ client relationships supported from
11 locations. • 90+ percent rate of repeat eDisclosure business. Website: www.epiqsystems.com
Ernst & Young is a global leader in assurance, tax, transaction and advisory services. Our more than 1,000 fraud investigation and dispute professionals around the
world bring the analytical and technical skills needed to quickly and effectively conduct financial investigations, quantify economic damages, and gather and analyse
electronic evidence. Our global network of over 200 forensic technology professionals and our strategically located data centres provide flexible and innovative solu-
tions focused on our clients' needs. Together with comprehensive project management, advisory services and in-depth forensic investigative and technical experience,
we are focused on finding the right tool for the right job. And because we understand that, to achieve your potential, you need a tailored service as much as consistent
methodologies, we work to give you the benefit of our broad sector experience, our deep subject matter knowledge and the latest insights from our work worldwide. It’s
how Ernst & Young makes a difference. Website: www.ey.com/uk
Guidance Software was founded with a clear purpose: to develop solutions that search, identify, recover and deliver digital information in a forensically sound and
costeffective manner. Since our founding in 1997 we have moved into network-enabled investigations, enterprise-wide integration with other security technologies,
and now, have powerful search and collection capabilities for eDiscovery and other investigations. Yet we haven’t strayed from our core competency and continue to be
widely recognised for quality and value. Website: www.guidancesoftware.com
Symantec is committed to addressing today’s information management challenges of data proliferation, data privacy, information retention, compliance and disclosure.
Symantec Enterprise Vault™ (EV) provides a software-based Intelligent Archiving platform to store, manage, and discover corporate data from email systems, file server
environments, instant message platforms, and content management and collaboration systems. With the newly released Discovery Collector product Symantec can also
help organisations search and collect content “in the wild” that has not yet been archived or exists on individual laptops, desktops or across the network.
Managing the data life cycle, EV utilises intelligent classification and retention technologies to capture, categorise, index, and store target data to enable storage cost
reduction and enforce policies and protect corporate assets. In addition to better storage utilisation, Enterprise Vault makes archived content easily searchable for
fast and accurate retrieval when required for end-users, internal investigations or disclosure requirements. Specialised applications such as Discovery Accelerator and
Compliance Accelerator mine data in support of legal discovery, content compliance, knowledge management, and information security initiatives.
Supporting the industry standard Electronic Discovery Reference Model (EDRM) Symantec Enterprise Vault delivers information management through search, content
collection, preservation, analysis and review. Symantec Enterprise Vault enables organisations to archive more, backup less and search and delete with confidence.
For more information visit www.enterprisevault.com.
FEATURED EXHIBITOR
TRILANTIC is a leading European-based legal support services company offering traditional and electronic document management services for all stages of any matter.
Services encompass all aspects of electronic discovery and include data collection, electronic document processing, scanning and coding, review, printing, courtroom
presentation, online deal and data-room services, and technical support. TRILANTIC specialises in overcoming the challenges of the EU data privacy rules and frequently
sends teams to process documents at our client’s offices within the EU.
TRILANTIC does not believe that any one single solution meets the needs of all our clients. Instead, we believe that each project requires specific processing require-
ments, different end-user software and comprehensive project management to obtain the most cost effective process. We therefore provide solutions which are both
tried and tested amongst a large user base and, in our experience, offer the best to both the client and the legal team.
For more information, visit www.TRILANTIC.co.uk or e-mail TRILANTIC at info@TRILANTIC.co.uk
Since 1983, ZyLAB has been partnering with legal professionals to develop the award winning technologies that drive our comprehensive e-discovery solution, ZyLAB
eDiscovery & Production System. This solution provides:
• Robust tools for capturing, finding, analyzing, structuring and distributing data
• Capabilities to perform large, time-critical investigations with less resources
• A framework for efficient and consistent review processes
• A realistic, nuanced approach to finding all applicable data
• A platform for controlled information sharing
• Full support for data protection and privacy regulations; optional redaction capabilities
• Open, secure, long-term XML-based records archiving
• Extensive auditing and reporting options
ZyLAB can show you how to:
• Integrate phases of the E-Discovery Reference Model into you internal processes.
• Operate in the most efficient and cost-effective way with external counsel
• Know the difference between Legal Search and Web Search
With over 9,000 installations worldwide, customers include Deloitte, PwC and KPMG Forensic, Ernst & Young, UN War Tribunals, Sara Lee, Virgin Management, Accounting
Depts. and In-house Counsels. Gartner rates ZyLAB as a “Strong Positive” in the e-Discovery sector, positioning it in the “Leader” category in the Magic Quadrant for
Information Access Technology, 2007, 2008 & 2009. Tel: 01276 850970 www.zylab.co.uk
sponsorship & exhibition opportunities
Legal IQ’s Information Retention & E-Disclosure Management Summit will be attended by senior level decision makers, including in-house counsel representatives
from a number of highly regulated sectors such as Pharmaceutical, Oil and Gas and Finance. Focused and high-level, the event will be an excellent platform to initiate
new business relationships, and withtailored networking opportunities sponsors can spend dedicated time with prospective clients and partners.
For sponsorship and exhibition opportunities please call richard Powell: +44 (0)207 368 9500 or email: sponsorship@iqpc.co.uk
T: +44 (0) 207 368 9300 F: +44 (0) 207 368 9301 E: enquire@iqpc.co.uk www.informationretention.co.uk
10. 5 WAYS TO REGISTER
Freephone: 0800 652 2363 or
+44 (0)20 7368 9300
Fax: +44 (0)20 7368 9301
Post: your booking form to
To speed registration, please provide the priority code located on the mailing label or in the box below. IQPC Ltd.
My registration code is PDFW 129 Wilton Road, Victoria,
Please contact our database manager on +44(0) 207 368 9300 or at database@iqpc.co.uk quoting the registration London SW1V 1JZ
code above to inform us of any changes or to remove your details.
Email: enquire@iqpc.co.uk
www.informationretention.co.uk
PACKAGES Super Advanced Price*
Book and pay
Early Booking Price*
Book and pay
Standard Price*
All bookings made
Late Booking Rate
Bookings made from Team Discounts*
by February by March March 26th 2011 and April 22nd 2011
25th 2011 25th 2011 April 22nd inclusive and onwards IQPC recognises the value of learning in teams. Groups of 3 or
more booking at the same time from the same company receive a
6 All Access Pass 10% discount. 5 or more receive a 15% discount. 7 receive a 20%
✔ May 9th**
£347 £497 £1047 £1647 discount. Only one discount available per person.
✔ May 10th
May 11th +VAT +VAT +VAT +VAT
✔
✔ May 12th*** Venue & Accommodation
Venue: The Brewery - Chiswell Street, London EC1Y 4SD
6 Mid Level Pass Phone: 020 7638 8811 - Email: info@thebrewery.co.uk
✔ May 9th** £248 £348 £899 £1498 Accommodation: Overnight accommodation is not included.
✔ May 10th +VAT +VAT +VAT +VAT See www.informationretention.co.uk for updates or visit
✔ May 11th www.4cityhotels.com
6 Basic Pass £149 £299 £599 £999 Free Online Resources
✔ May 10th
✔ May 11th +VAT +VAT +VAT +VAT To acess a variety of articles, podcasts, videos and other free
resources please visit www.PrivateEquityCEE.com
* Payment must be made within specific timescale for discounts to be applicable. Only one discount per person.
** Workshop Day 9th May 2011 - choose workshop A or B and C or D and E or F
*** Workshop Day 12th May 2011 - choose workshop G or H Digital Conference On CD-ROM
UK VAT is charged at 20% . UK VAT Registration #: GB 799 2259 67
A digital version of the conference proceedings, including all
presentations, is available to buy.
Delegate Details 6 I cannot attend the event, please send me the CD Rom priced at
Please photocopy for each additional delegate £599 plus VAT
6 Mr 6 Mrs 6 Miss 6 Ms 6 Dr 6 Other Recent digital conferences available - £599 plus VAT each
6 European Investing in Distressed Debt Forum 2010
First Name Family Name 6 7th annual Nordic Investors Forum 2010
Job Title 6 Please send me conference materials indicated above.
Tel No. 6 I have filled out credit card details below
Email For further information
6 Yes I would like to receive information about products and services via email Please call: 0207 368 9300
Organisation or email: knowledgebank@iqpc.co.uk
Nature of business
Address Terms and Conditions
Postcode Country PAYMENT TERMS Upon completion and return of the registration form, full payment is
Telephone Fax required no later than 5 business days from the date of invoice. Payment of invoices by
means other than by credit card, or purchase order (UK Plc and UK government bodies
Approving Manager only) will be subject to a processing fee of £49 (plus VAT) per delegate. Payment must
Name of person completing form if different from delegate: be received prior to the conference date. We reserve the right to refuse admission to the
conference if payment has not been received
Signature IQPC CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY: You may
substitute delegates at any time by providing reasonable advance notice to IQPC. For
any cancellations received in writing not less than eight (8) days prior to the conference,
I agree to IQPC’s cancellation, substitution and payment terms you will receive a 90% credit to be used at another IQPC conference which must occur
Special dietary requirements: 6 Vegetarian 6 Non-dairy 6 Other (please specify) within one year from the date of issuance of such credit. An administration fee of 10% of
Please indicate if you have already registered by Phone 6 Fax 6 Email 6 Web 6 the contract fee will be retained by IQPC for all permitted cancellations. No credit will be
Please note: if you have not received an acknowledgement before the conference, please call us to confirm your booking. issued for any cancellations occurring within seven (7) days (inclusive) of the conference.
In the event that IQPC cancels an event for any reason, you will receive a credit for 100%
of the contract fee paid. You may use this credit for another IQPC event to be mutually
Payment Method agreed with IQPC, which must occur within one year from the date of cancellation. In
the event that IQPC postpones an event for any reason and the delegate is unable or
Total price for your Organisation: (Add total of all individuals attending): unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the
contract fee paid. You may use this credit for another IQPC event to be mutually agreed
Card Number: VISA 6 M/C 6 AMEX 6 with IQPC, which must occur within one year from the date of postponement. Except as
specified above, no credits will be issued for cancellations. There are no refunds given
6666666666666666 under any circumstances. IQPC is not responsible for any loss or damage as a result of a
substitution, alteration or cancellation/postponement of an event. IQPC shall assume no
Exp. Date: 6 6 6 6 Sec: 6 6 6 6 liability whatsoever in the event this conference is cancelled, rescheduled or postponed
Conference code 11376.005
due to a fortuitous event, Act of God, unforeseen occurrence or any other event that
Name On Card: Signature: renders performance of this conference impracticable, illegal or impossible. For purposes
of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike,
extreme weather or other emergency. Please note that while speakers and topics were
Billing Address (if different from below): confirmed at the time of publishing, circumstances beyond the control of the organizers
may necessitate substitutions, alterations or cancellations of the speakers and/or topics.
City/County/Postcode Cheque enclosed for: £ (Made payable to IQPC Ltd.) As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics
if necessary without any liability to you whatsoever. Any substitutions or alterations will be
updated on our web page as soon as possible.
By Direct Transfer: (Please quote 11376.005 with remittance advice) DISCOUNTS: All ‘Early Bird’ Discounts require payment at time of registration and before
IQPC Bank details: HSBC Bank, 67 George Street, Richmond, Surrey, TW9 1HG Account No: 51304143 the cut-off date in order to receive any discount. Any discounts offered by IQPC (including
Account Name: IQPC Ltd IBAN No: GB59 MIDL 4038 1851 3041 43 Sort Code: 40 38 18 Swift Code: MIDLGB2112V team discounts) also require payment at the time of registration. Discount offers cannot be
combined with any other offer.
6 Please do not pass my information to any third party
PAYMENT MUST BE RECEIVED PRIOR TO THE CONFERENCE