1. Emad Attia
Restaurant, Hotel, food and beverage, and licensed Real Estate Broker.
Tampa Bay, FL
eaattia@aol.com - (727) 278-1850
Over 15 years of Great fine dinning and Catering,
Over 15 Years of Real Estate investing / Professional.
Sales and Marketing.
Authorized to work in the US for any employer
WORK EXPERIENCE
fine dinning
Bon Appetit Restaurant - Dunedin, FL - January 2009 to June 2014
Responsibilities
serving food and fine wine,
Broker Associate, sales consultant.
Coldwell Banker - Palm Harbor, FL - 2006 to May 2010
❖ Added Commercial Real Estate to my portfolio.
❖ Analyzing cost and profit and advice my client accordingly.
Sales Consultant/Customer Service
Century 21 North Shore - Lynnfield, MA - January 2001 to October 2005
Consult buyers, sellers and investors.
❖ Point out the best venues for their portfolio.
❖ Start the search.
❖ Negotiate the Best Deal for my Buyers or Sellers.
❖ Consume the deal and make sure that every step of the process is going smooth and resolve any challenges
that we encounter.
Waiter, Bartender, Captain, Event
The Catered Affair of Hingham - Hingham, MA - 1998 to 2001
1998-2001
Hingham, Mass
• The Catered Affair is very unique catering co. that caters very fine food to all size functions I worked as they
need Waiter, Bartender, Captain, Event manger, even driver for the trucks.
• Frequently assisted colleagues during rush periods to foster/ promote team work while providing exceptional
service and guest dining experience.
• Collaborated with culinary team to create attractive appetizing signature presentations as central component
of menu and theme, substantially increasing repeat business.
• Respond to inquiring regarding meal preparation and service.
• Assure that every client has a positive experience at the function by maintaining a friendly and clean
environment.
• Oversee staff and training of new hires.
• Resolve customer complaints and provide alternatives and solutions.

2. • Managed some Events that are small in size but very high quality from fine wines and spirit to old reserve
cognacs' and after diner drinks and fine Cigars.
Captain for the Hotel's Restaurant and Banquet dep
Ritz Carlton Hotel - Boston, MA - 1986 to 1998
Assist guests in order selection by promoting specific items and specials.
• Coordinate with kitchen staff to ensure timely and accurate order preparation.
• Regularly follow-up with guest tables and promptly fulfill additional request.
• Collect payments and balance transactions with receipts.
• Consistently achieved the highest guest check averages among all full-time servers through suggestive
selling and up selling
• In formally recognized as lead server with responsibility for overseeing opening/ closing and coaching and
mentoring new servers regarding menu items, company policies and procedures.
• Frequently assisted colleagues during rush periods to foster and promote team work while providing
exceptional service and guest dining experience.
• Oversee staff and training of new hires.
• Resolve customer complaints and provide alternatives and solutions.
• Assure that every client has a positive experience at the restaurant by maintaining friendly and clean
environment.
• As Banquet Captain, I was responsible for functions from food and wine tasting to the day of executing the
event, organizing with all departments from kitchen to room service.
• Organize with outside vender and in house facilities.
EDUCATION
3 year college education in psycolgey
Asswan university of education - Egypt, AR
1975 to 1979
SKILLS
Over 5 years of event management. at the Ritz Carlton Hotel. and The un Catered Affair out of Hingham
Massachusetts. (5 years)
AWARDS
J. D. Power Award Excellence of Service
April 1996
During my 12 years of service at The Ritz Carlton Hotel ,Boston .
We were the 1st hotel to won that Award. I was a part of the winning team.
We worked so hard for about 18 month, on improving our already excellent service .
Worked on team building , Brain storming , Problem Solving, Empowering employees,
Improving Service in back and front of the house in all department by roll playing ,cross training throughout
the different department ,cross evaluating each other in all aspect of Gust services.
That Gave me experience in all departments,
CERTIFICATIONS
Tips , food safety,

3. During my career as food and beverage I got training and certification
ADDITIONAL INFORMATION
Highly organized and personable with experience providing exceptional customer service in establishments
ranging from casual café's to fine-dining restaurants and Banquet.
➢ Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
➢ Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range
of customers, managers, and colleagues.
➢ Talent for quickly resolving issues prior to escalation.
➢ Communications skills and customer service.
➢ Through knowledge of menu offerings including (gourmet food, spirits, and wine pairings).
➢ Skilled at anticipating, identifying and fulfilling guests needs and clarifying special orders.
➢ Success multitasking while remaining professional and courteous in fast-paced environment.
➢ Can create attainable goals and motivate team to achieve objectives.
➢ Believe in worm welcome, comply with customer needs and a fan farewell.