is the first of a four book series for teaching ESP (English for Specific Purposes) for five star hotels waiters who are considered “false” or “true” beginners, and where English is not their native language. Taking all these aspects into consideration English Connection gives an opportunity for any waiter to learn English since: • It is focused only on skills waiters use in their jobs such as speaking and listening. • Each unit is done in class and homework is not a requirement. • Each book is designed to last six weeks with only five hours per week that can be distributed to avoid work absentees. • Language is recycled in every class. • It can be used by any English teacher with or without experience in the Food and Beverage field. • It presents real life dialogues and tasks which can be practiced in their workplace. Each book includes six units with the following components: • A Task-based approach, where students can learn through tasks that are connected to the reality of their working environment. • A unit opener page presenting the unit theme and unit objectives to be studied. • “Six-step procedure” suggested by Nunan (2004) appropriate for the effective teaching of EFL students. • Authentic dialogues, vocabulary, grammar, listening activities, useful expressions and speaking practice. These features help them develop listening and speaking skills related to their work as waiters. • An audio CD at the back of the book for listening activities which can be used by students at home. • A checkpoint unit to review the protocol and language taught in the previous five units. Unique features of the Student’s Book include: • Each unit is divided in six steps which help students acquire accuracy and fluency little by little. • Units are designed following a Task-based approach

1. English for the
Restaurant Staff
Basic Level

2. SCOPE AND SEQUENCE
Units Grammar Vocabulary Listening
• Greetings • Identify greetings
1 • Titles • Identify numbers
• Verb to be
• Numbers 0 to 10 • Identify payment
Greetings • Expressions to seat options
customer
• Fruits
• Would
2 • Soft drinks • Identify orders
• May
• Alcoholic drinks • Identify fruits, soft and
Offering drinks • Use of adjective
• Numbers 11 to 100 alcoholic drinks
before noun
• Breads
• Identify breads, dairy
3 • Will • Dairy Products
products
• Use of adjective • Eggs
Breakfast • Identify egg
before noun • Cereals
preparation
• Meats
4
• Vegetables • Identify vegetables
Lunch and • Have / has • Meat • Identify meats and
Dinner • Seafood seafood
5
• Payment options • Identify paying options
Billing and • Did, was
• Goodbyes • Identify goodbyes
Goodbyes
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3. UNIT ONE
Introducing language
Listen to the conversation
W: Good morning, sir, madam. Welcome.
C: Thanks!
W: Would you like a table?
C: Yes, please.
W: How many people?
C: Two.
Building language
W: Follow me please. Is this table fine?
C: It’s perfect. Thank you.
Greetings
Good morning
Good afternoon
Good evening
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4. Titles
Sir Madam
Gentlemen Ladies
REMEMBER THE COMBINATION!
Mr. Mr. Cevallos
Mrs. & last name Mrs. Jones
Miss Miss Parker
Listen to the dialogue and match it with the correct pictures.
a.
b.
c.
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5. Numbers
0 Zero (oh)
1. One 6. Six
2. Two 7. Seven
3. Three 8. Eight
4. Four 9. Nine
5. Five 10. Ten
Listen and circle the correct numbers.
A. 507 107 1107 D. 619 609 690
B. 518 528 508 E. 101 111 100
C. 310 300 320 F. 800 810 820
Grammar point
Verb to be
I am Juan, your waiter.
YOU are Mrs. Jones. WE are happy to see you again.
HE is Mr. Jones. YOU are welcome, sir.
SHE is Beatriz, the hostess. THEY are in the restaurant.
IT is 5:00 o’clock.
To form questions, the verb TO BE goes in front of the pronoun.
I am
Pedro, your
waiter. No, I’m not. Are you
I’m Pedro Walter?
You are Mrs.
Martinez. Yes, I am.
Are you Judy
Martínez?
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6. Useful expressions
Listen to the expressions and practice them with a partner.
Would you like a table? How many people?
Follow me please. Is this table fine?
May I have your room number? Would you like the menu or the buffet?
Separate checks?
Now, listen again and practice with a classmate.
Putting it all together
Listen to the dialogue and then practice with a partner.
W: Good morning, Mr. Johnson.
Welcome.
C: Thanks!
W: Would you like a table?
C: Yes, please.
W: How many people?
C: Three.
W: Follow me please. Is this table fine?
C: Yes. Thank you.
W: I am Maria, your waitress. May I have
your room number?
C: It is 408.
W: Would you like the menu or the buffet?
C: The menu please.
W: Separate checks?
C: Yes, please
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7. HOW MUCH DID I LEARN?
Listen to the dialogue and circle the correct pictures.
a.
b.
c.
Can I …? Yes No
Greet my customers using the correct title time of the day?
Good morning, Mr. Cook. Good evening, gentlemen.
Recognize and use numbers from 0 to 10?
Use the verb TO BE to introduce myself to the customer?
I am Walter, your waiter.
Use the expressions and identify the answers learned this unit?
Would you like a table?
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