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Considering Change? Lawson to Microsoft GP Comparison Webinar
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Lawson vs. Microsoft Dynamics ERP- Comparing Solutions, Functions and Costs
August 27th, 2014
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Agenda
About Us
The State of Microsoft Dynamics ERP
Just How Does the Functionality Compare
Let's talk about Cost Comparison (Maintenance)
Desperately Seeking ROI (Implementation Costs)
Making an Informed Choice
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Speaker Bios
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Lance Krumholz
National Microsoft ERP Director
I have nineteen years of experience as an accounting and IT professional. I have sixteen years of software implementation experience with the ERP application and in various leadership roles with an emphasis on project management. I have managed and performed all aspects of the implementation life cycle including: analyzing business requirements, re-engineering business processes, authoring design specifications, integrating external data, training, testing, SOX Compliance.
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Chris Barton Business Development Executive – MEA & ADMS
Mr. Barton has 18 years of experience in information technology consulting advising clients on a variety of technology solutions including ERP, CRM, and BI, packages, custom applications, and software quality. Mr. Barton is responsible for Client Services & Business Development for Emtec's Enterprise Microsoft Applications and Application Development and Management Services divisions addressing business needs through a combination of consulting, project services, and managed services.
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Emtec… ‘Big Enough to do the Work, Small Enough to Care’
EMTEC THE COMPANY
•Serving clients for over 46 years
•12 locations, including 6 development centers
•Over 500 full-time professionals
•Top 100 Places to Work by Crain’s Chicago in 2012
•SP500 Award- Recognized by CRN for over 17 years
•Our consultants have an average of 14 years of experience and nearly 45% have advanced certifications
•73% of our PMs, Architects & Consultants worked at Tier1 consultancies in a previous life
•$200M IT Services Provider
•Regularly compete & win against larger IT service providers
EMTEC AROUND THE WORLD
US Locations
•Radnor, PA (HQ)
•Atlanta, GA
•Chicago, IL
•Jacksonville, FL
•Herndon, VA
•Minneapolis, MN
•Parsippany, NJ
•St. Louis, MO
Global Offices
•Toronto, Canada
•Ottawa, Canada
•Pune, India
•Bangalore, India
EMTEC SERVICES AT A GLANCE
•Emtec has completed more than 1,100 Package Application engagements, including:
-186 Microsoft clients and more than 255 projects
-200+ Oracle ERP clients with more than 415 engagements
-206 EPM / Hyperion & OBIEE clients and 323 engagements
-100 Salesforce.com clients with more than 150+ engagements, Including Sales Cloud, Service Cloud and Custom Cloud
•Emtec has performed more than 6.3M hours of application development and maintenance work ranging from Business Analysis to Product Development
•Emtec has served more than 565 Infrastructure services clients where we have:
-Deployed more than 1.85M servers, personal computers, tablets and mobile devices
-Triaged more than 30,000 L1 support incidents
-Implemented service management solutions for more than 125 clients
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OFFERINGS
PRACTICE FACTS
Emtec’s Five Practice Areas Offer Focused Solutions to Help our Clients Solve Complex Business & IT Challenges
From up-front strategy & consulting all the way to application, infrastructure & procurement services, Emtec’s 500 professionals are what makes us special, and we invite you to see the difference for yourself.
Consulting Services
Packaged Application Services (PAS)
Wave6
Application Development & Managed Services (ADMS)
Infrastructure Services
•IT Strategy & Planning
•IT Process Improvement
•IT Performance and Governance
•Information Management
−Big Data
−Business Intelligence
−Analytics
•Mobility Solutions
•Program and Project Management
•Microsoft
−AX and GP
−BI
−CRM
•SAP
•Functional: HCM, FM, SCM
•Oracle
−Fusion
−EBS
−PeopleSoft
−EPM: Including Hyperion
−OBIEE
•Salesforce Optimization
•Application Integration
•CRM Consolidation
•Force.com & Mobile Development
•SuccessWave Managed Services
−AdminWave
−DeveloperWave
−QualityWave
•Salesforce Implementation and Expansion
•Portfolio Analysis
•Application Advisory Services
•Product Development
•Custom Application Development & Maintenance
•Packaged Application Development, Maintenance & Support
•Mobile Solutions
•Quality Assurance & Testing Services
•Managed Services, Capacity Management & Staffing Services
•IT Service Management
•Data Center
•Business Application Infrastructure
•End User Computing
•Platforms
•SWAT team of 45 highly skilled Strategists, Architects and Consultants
•10+ years of experience and 75+ projects
•180 Specialists, including Project Managers, Architects, Consultants and Analysts
•300+ ERP & CRM projects completed
•Expert team of Big Data, business intelligence and analytics professionals
•Specialized team of 25 Strategists, Project Managers, Architects, and Consultants
•100% certified
•100 Customers & 150+ engagements
•Global workforce of nearly 500 associates (approximately 250 associates based in North America)
•Provided more than 6.3M hours of application development and maintenance services
•Special expertise in Business Analysis and Testing
•100+ associates providing data center, compute, network and storage related services
•Value Add Reseller providing full device lifecycle management services for more than 30 years
•IT Service Mgmt. BU has supported more than 70 distinct clients
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From the Executive suite to Individual Operating units, Emtec services align well with each stakeholder community
FINANCE
: Budget & Planning
•Financial Close Management
•Procure to Pay
•SEC Reporting
•Financial Analytics
•Cash Management
SALES & MARKETING
360 degree view of the customer
Sales force automation
Customer Service
Marketing Automation
Customer and Product Data Management
BI / Analytics
TECHNOLOGY
Advisory Services
Application Development & Maintenance services (ADMS)
Business Intelligence & Big Data
Cloud Strategy and Implementation
Independent Verification & Validation (IV&V)
Infrastructure Services
Managed Services
IT Service Management (ITSM)
Procurement Services
OPERATIONS
Forecasting
Operational Analytics
ERP
Project Costing
HUMAN RESOURCES
Workforce Planning
HR Analytics
Talent Management
Employee Self-Service
Performance Management
Total Compensation
ENTERPRISE SUITE
Business Strategy
Managed Services & Outsourcing
Advisory Services
Analytics
Our portfolio of business and technology services provides our clients with a seamless integration of information and solutions so that every business owner has the highest quality of operational and strategic data.
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About Our Microsoft Practice
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280
205: Infrastructure
Services
60: Application Development Services
15: Package Application
Services
•Groups within our Microsoft Practice
–Dynamics ERP (GP & AX)
–Dynamics CRM
–SharePoint
–.NET Custom Development
•NET Development
•Integrations / Web Services (GP to SFDC, GP to Dynamics CRM, GP to SharePoint, etc.)
•Business Intelligence
•Gartner/AMR certified in Financial Services and Professional Services
•Full Capability to provide Managed Services long-term support both onshore & offshore
•Solutions delivered in cloud or on premise
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The State of Microsoft Dynamics ERP
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Introducing Microsoft Dynamics
Interoperable:
•Drilldown from Outlook
•Drilldown form Excel/Word
•Excel pivot table reporting
•Word interoperability for Business Letters, etc.
•Outlook interoperability for alerts, reports, tasks, etc.
•Workflow part of Office Suite
•Over 100,000 companies already using Microsoft Dynamics
•$8 Billion Annual R&D Investment, co-developed with Office and Windows
Secure Investment:
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Microsoft Dynamics AX is a comprehensive business management solution that provides mid-sized and larger organizations with industry specific functionality, so you can be confident your solution is relevant to the demands of your industry and business.
Key Product Strengths:
•Multi-dimensional General Ledger
•Multi-language and multi currency support
•Robust integration tools
•Strong intercompany functionality
•Professional Services Automation
•Highly flexible with powerful development tools
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Microsoft Dynamics NAV is a business management solution for small and mid-sized organizations that rapidly adapts to the unique way you do business, enabling your people to be effective and your business to be competitive. Key Product Strengths:
•Front to Back Operations Tracking
•Graphical Production Scheduler
•Multi Language and multi currency support
•Flexible to Mold to your company’s needs
•Financial and Item level Dimensions
•Document Approval & Prepayments
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Microsoft Dynamics SL is a business management solution that enables project driven mid-sized organizations to automate and streamline processes, helping you meet your customers’ requirements. Key Product Strengths:
•Project Accounting integration with MS Project Server 2003
•Job Cost for construction
•Union payroll
•Field Service with svc contracts
•Distribution order work flow
•Multi company, Inter company
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Leveraging the Microsoft Technology Stack
With Microsoft Dynamics:
•“Look and Feel” that you are familiar with
•Tight integration with Microsoft Office
•Office Integration with Dynamics
• Low Cost of Ownership
•The Power of One
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Just How Does the Functionality Compare
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About Lawson
•Infor Inc
–Provides Enterprise Software and Services to Large and Medium sized enterprises
–Verticals:
•Manufacturing
•Distribution
•Healthcare
•Public Sector
•Automotive
•Service Industries
•Equipment Services
•Management and Rental
•Consumer Products
•Retail and Hospitality Industries Worldwide
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Lawson at a Glance
•Lawson Software is an international software company with 4,000 customers
•Lawson Small Sized S3 10
–Target Industries
•Healthcare
•Retail
•Local government and Education
•Banking and Insurance
–Lawson Medium Sized M3 (Infor)
–Target Industries
•Manufacturing
•Wholesale distribution
•Asset-intensive companies
* Source: inform website
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Infor Owned Software Brands
•Infor maintains 35 separate software codes
•Sample:
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Lawson Strengths
•Flexible Design
•Strong multi-national / multi-language Support
•Business Unit Structure
•Human Resource Capabilities
•At point of purchase for many companies, less expensive than Oracle and SAP
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Lawson Weaknesses
•Integration Capabilities
•Professional Services and partner community narrow
•Reporting Capabilities compared to new market functionality
•Customization Tools
•Proprietary Technology
•Upgrades are expensive, and time consuming with limited new functionality gains
•Expensive Maintenance Costs, especially if hosted
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Functionality Comparison
Fun c t i onality
Dynamics
GP
Dynamics
AX
Dynamics
SL
Dynamics
NAV
Lawson
Strong General
Accounting
Multi-National/Multi-
Language Support
Integration
Capabilities
Ease of Navigation
Real-time Posting
Strong, Flexible
Reporting
Workflow
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Target Industry Comparison
Functionality
Dynamics
GP
Dynamics
AX
Dynamics
SL
Dynamics
NAV
Lawson
Financial
Management
Professional
Services
Healthcare
Financial Services
Public Sector/Non-
Profit
Retail
Manufacturing and
Distribution
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Lets Talk About Cost Comparison (Maintenance)
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Maintenance Comparison
•Lawson uses revenue or unique headcount to price software maintenance (20%) on a per module basis
•Microsoft uses concurrent end-user headcount to price software maintenance (16% to 18%) to price on a suite of module basis
•Largest upside for Microsoft:
–High revenue, small back office company supporting other Microsoft products
–Large number of “casual” or light users of the system
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Client: Professional Sports Franchise - Lawson to GP Transition
•Older version of Lawson and were paying for support of the system as well as the environment that it was running in.
•Headcount of 10 users on the system.
•Cost of Lawson support was $40,000 per year. Also paying on a per module/per headcount basis so there was additional cost to add any functionality.
•Cost of Dynamics was $52,050 plus maintenance of $9,369 per year.
•Annual cost savings of over $30,000 by moving to Dynamics.
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Client: Insurance Company - Lawson to GP Transition
•They were paying too much for support of the system based on the total number of users, and also were paying for a hosting service.
•They had a headcount of 22 users on the system.
•Cost of Lawson support was $145,000 per year plus hosting.
•Cost of Dynamics was $75,000 plus maintenance of $13,500 per year.
•Annual cost savings of over $131,000 by moving to Dynamics.
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Desperately Seeking ROI (Implementation Costs)
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Implementation Costs
•Costs and timeline for implementation are not as much as you think
•Most costs are in design and testing
•Training costs are minimal with Microsoft Dynamics
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Client Story 1: ROI
•Cost to move to Microsoft Dynamics
–$52,050 for software
–$225,000 for implementation
–$9,369 for maintenance ($28,107 for 3 years)
•There was no additional support staff needed since general IT staff already knew SQL Server, Office, desktop and LAN/WAN support.
•Total 3 year cost of ownership $305,157
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Client Story 2: ROI
•Company A would have paid $40,000 annually to stay on Lawson
•Cost to stay on Lawson
–$0 for software
–$100,000 for upgrade
–$40,000 for maintenance ($120,000 for 3 years)
•One fulltime IT staff to support Lawson at $90,000 annually ($270,000 for 3 years)
•Total 3 year cost of ownership $490,000 including IT staff
•ROI calculated to be 1.75 years
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Making an Informed Choice
•High annual maintenance alone may justify the transition to Microsoft Dynamics
•Microsoft Dynamics is very easy to use and intuitive
•Expect approximately 2 years to see a positive ROI, assuming NO functionality gains. Shorter if new processes are automated.
•All companies reported ease of use and more efficient processing was better from Day 1
•Reporting and Analysis is significantly better and has an immediate impact
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Client Story 1: Professional Sports – Functionality
•Improvements of Dynamics of Lawson
–Improved Integration
–Easier Navigation – More Intuitive
–Data-input Simplicity (Bank Transactions, Billing Customer Records, Journal Entries, Etc.)
–Ad Hoc Reporting
–Improved Support
•Functionality “Lost” in Migration to Dynamics
–Intercompany transaction more cumbersome in Dynamics
–More flexible posting, auto posting in Lawson
–Unreleased and released journal entries in Lawson
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Client Story 2: Functionality
•Improvements of Dynamics of Lawson
–Improved Integration
–Better “Look and Feel”, More Intuitive
–Better Reporting and Analysis – Easier to Use
–Better Process Automation
–Improved Support
•Functionality “Lost” in Migration to Dynamics
–Intercompany Bank Reconciliation
–Auto Posting
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Client Story 2: Functionality
•Improvements of Dynamics of Lawson
–Improved Integration with industry specific applications and CRM
–Portal showing dashboards and reporting for management
–Ease of training new employees
–Better Reporting and Analysis – Easier to Use for Ad Hoc and self service reporting for department heads
–Better Process Automation and controls through workflows
–Improved Support
•Functionality “Lost” in Migration to Dynamics
–None reported
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How Do I Know if this Fits with My Organizational Needs?
•Emtec’s Team will provide you with a FREE assessment to give you answers to the following questions:
1.Is Microsoft Dynamics a good fit for our organization based on functional requirements?
2.How do I identify which Microsoft Dynamics ERP application meets our current and future business needs?
3.What are the Estimated Costs for Software and Implementation?
4.Will I receive an ROI Assessment tailored specifically to my organization?
•Contact Jennifer Sammons to set up your Assessment: Jennifer.Sammons@emtecinc.com or 312-216-4912
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How to Connect With The Presenters
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Lance Krumholz: 312-216-4910
Lance.Krumholz@emtecinc.com
Chris Barton: :312-216-4956
Chris.Barton@emtecinc.com
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Thank you for attending.
Lawson vs. Microsoft Dynamics ERP- Comparing Solutions, Functions and Costs