Transport Sector Air Transportation and Services Maritime Transportation and Services Ground Transportation and Services Accommodation Attraction

1. Chapter 1
Main Contents
–Introduction to travel & tourism business
–Travel and tourism intermediaries
–Selected terms & abbreviations used in travel and
tourism business

2. Introduction to travel & tourism business
• Tourism Industry needs several elements to
attract tourists.
• For example, these are Infrastructures, Nature,
Culture, Foods, Souvenirs, Hospitality and so
on.
• Of course, it is excellent if everything exist on,
but it is impossible anywhere.

3. Introduction to travel & tourism business
• Another aspect of the characteristic of Tourism
Industry is that some shortage elements can be
supplemented with other elements.
• Tourism Industry deals with Services and
Customers will buy experiences and
satisfactions during their travel.
• So it is most important to make sure that your
customers can be satisfied with your own
elements.

4. Introduction to travel & tourism business
• “Resources are not be, but born. And it is not
static, so it will expand or reduce in response
to desires and actions of human being.”

5. Introduction to travel & tourism business
• Transport Sector
–Air Transportation and Services
–Maritime Transportation and Services
–Ground Transportation and Services
• Accommodation
• Attraction
Tourism
Industry

6. The Tourism Industry
Tourism
Product
Business
Sector
Non Profit
Sector
Government
Sector
Goods and
Services

7. Business Sector
• Lodging Facilities
• Transportation Services
• Food and Beverage Operations
• Retail Business
• Activities and Events
• Travel Trade

8. 1.2 Travel and tourism intermediaries
•Discuss in group & Mention
some of Travel and tourism
intermediaries

9. 1.2 Travel and tourism intermediaries
•Discuss in group & Mention
some of Travel and tourism
intermediaries