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Christian Rangen
Høyskolelektor, Handelshøyskolen BI
Partner, Engage // Innovate
Twitter: @engageinnovate
Blog: http://wp.me/1BUWt
E: christian.rangen@bi.no
M. +4792415949
Apple PPT:
www.slideshare.net/Engage-Innovate/eventyret-apple-in-norwegian
Eventyret Apple
“Whenever you see a successful business,
someone once made a courageous decision.”




                                  Peter Drucker
Sillicon Valley, 1976
1986:
5500 ansatte
$1,9 mrd i omsetning
Steve Jobs (30) forlater Apple

        Starter NeXT

 Kjøper Pixar for $10 mill.
2006:
Selger Pixar til Disney for $7,4 mrd.

   Steve Jobs blir største private
      aksjonær i Walt Disney.
1996 selges NeXT til Apple for $430 mill.
     og 1,5 millioner aksjer i Apple

    Steve Jobs er tilbake i selskapet
       han startet 20 år tidligere
‘‘Center Goes here’’
1997
  Selskapet er
   to måneder
fra å gå konkurs
‘’Sell yourself      ‘’Apple died from
to IBM or Motorola’’   ‘good’ management’’
"I'd shut it down and give the money
      back to the shareholders."




                                Michael Dell, 1997
1997 - 2011
More cash         World’s most
                 60 % / 3 years
                                                                    than US Gov’t        valuable
                  5 % market                                                             company
180               share, 60 %
                  profit share
                                                                                iPad
160
                                                                          Overtakes
140                                                                       Microsoft

120                                                          Most admired
                                                              company
100

                                                           iPhone
80
                                       iTunes            World’s best
60                                                        retailer
                              iPod
40
                         Apple Store
20    Think different

 0
       1997       1999        2001     2003       2005       2007        2009          2011     2013
                 Revenue ($bn)
                Omsetn.                  Profits($bn)
                                       Resultat               2 per. Mov. Avg. (Revenue ($bn))
‘‘Center Goes here’’



‘’The most creative industrial
    turnaround in history’’
                                 Michael Moritz
Hva kan norske bedrifter lære
    av eventyret Apple?
1.
‘’Problem: ...lost the creative zest...had
   nothing imaginative in the works.’’




                                       Michael Moritz
‘’Hvordan får vi organisasjonen
   til å tenke mer kreativt?’’
“Here's to the crazy ones. The misfits. The rebels.
 The trouble-makers. The round heads in the square holes.
  The ones who see things differently. They're not fond of
rules. And they have no respect for the status-quo. You can
quote them. Disagree with them. Glorify, or vilify them. But
  the only thing you can't do is ignore them. Because they
                 ‘‘Center the human race forward. And
  change things. They push
                             Goes here’’
while some may see them as the crazy ones, we see genius.
Because the people who are crazy enough to think they can
          change the world are the ones who do”
‘‘Center Goes here’’
Hopper fire frem
 og to til siden
Bite
me
       Beveger seg
        en rute om
       gangen, men
         må tas to
       ganger for å
          slås ut
Går tre felt
 rett linje,
kan ikke
tas av
bønder
Klassisk strategi handler om posisjoner


 Strategisk innovasjon handler om å
          redefinere spillet
Strategic Planning           Strategic Innovation

           Analytical                    Creative

       Logical and linear               Disruptive

    Expect the future to be        Expect the future to
     much like the present       be dynamic and different
      Developing existing         Developing alternativ
        business model            (new) business model
Focus on improving performance    Focus on new realities

 Technology & product-driven         Customer-driven

   Following traditions, rules   Breaking traditions, rules
       and mental models            and mental models
Kan strategi være revolusjon?
Vijay Govindarajan ,
Ten Rules for Strategic Innovators: From Idea to Execution
‘’You change the rules of the game’’
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2.
2.
Apple drev Åpen innovasjon (1996)
 lenge før det ble populært (2003)
Apple Masters
  Muhammed Ali
 Richard Dawkins
    John Cleese
  Douglas Adams
   Harrison Ford
   Damien Hirst
   Terry Gilliam
    Tom Clancy
 Michael Crichton
 Richard Seymour
“There are tons of things we could have
 done years ago; if we only could have
  imagined it…..because we don’t see
things how they are. We see things how
               we are”.


                                  Richard Seymour
Hvilke radikalt andre perspektiver og
    personer tør du invitere inn?
3.
Plattform, ikke produkt
Produkt:
      Fysisk
Står på egne ben
Plattform:
       Grunnmur andre kan bygge på
         Åpent for åpen innovasjon
Forretningsmodell andre kan tjene penger på
Plattform:



      Tre år:
15 mrd downloads
  200 mill. users
  450 000 apps
m
Hvilke plattformer kan dere bygge?
4.
Beauty,
not just functionality
Beauty,
not just functionality
?
"Design is not just what it looks like
and feels like. Design is how it works"




                                  Steve Jobs, 2003
‘’Apple was supposed to become a
wonderful consumer products company.
        This was a lunatic plan.
    High tech could not be designed
   and sold as a consumer product’’




                    John Sculley, Former Apple CEO, 1987
‘’We make
 beautiful
 proposals
to people’’
"We made the buttons
 ...look so good you'll
  want to lick them".
                          Steve Jobs, 2000
‘’it's so elegant and logical, it becomes part of your life so quickly
that you can't remember what it was like beforehand’’
                                                                 Moby, 2003
''The Dells of the world don't spend money
   on design innovation. They don't think
            about these things.''




                                    Steve Jobs, 2003
"It's really hard to design products by focus
 groups. A lot of times, people don't know
what they want until you show it to them".




                                     Steve Jobs, 1988
Create new meanings
MODEL VERG.
"Design is not just what it looks like
and feels like. Design is how it works"




                                  Steve Jobs, 2003
Hvilken strategisk rolle
 har design hos dere?
5.
Redefine the shopping experience
‘‘Center Goes here’’
Omsetter for fire ganger
bransjens standard pr. m2.
6.
Seeing what’s next
“Steve has a power of vision that is almost
      frightening. When Steve believes in
    something, the power of that vision can
literally sweep aside any objections, problems
     or whatever. They just cease to exist.”



                                  Young and Simon, 2005
“The developments will be in making the
        products more and more
  portable, …maybe the merging of the
 telephone and the personal computer."




                          Steve Jobs, in Playboy, 1985
2007
6
6
Future Back Migration Mapping
Desired
 state
Har dere en tydelig ‘desired state’ og
      ‘innovation challenges’?
7.
’’Recklessly ambitious’’




6
..

‘’Some people aren't used to an environment
       where excellence is expected"


                                  Steve Jobs, 1998
“My job is not to be easy on people.
  My job is to make them better.”




                               Steve Jobs, 1998
‘’Take risks, fail early, create magic’’
"The only way to do great work
    is to love what you do"




                           Steve Jobs, 2005
"Innovation has nothing to do with how
many R&D dollars you have. When Apple
came up with the Mac, IBM was spending
 at least 100 times more on R&D. It's not
 about money. It's about the people you
have, how you're led, and how much you
                  get it"


                                 Steve Jobs, 1998
Kan du si
’’Recklessly ambitious’’
    om din bedrift?
8.
‘’Apple and the art of innovation’’




                            The Economist, 2007
‘’We are
  determined
   to make
    Apple
     the most
      innovative
       company in
       the world...’’


           Steve Jobs, 2008
‘’Apple is a very unique company
…innovation is in their corporate DNA.
      This is the highest level of
       innovation maturity ….’’




                              Stefan Lindegard, 2010
‘’Six levels of innovation maturity’’
Level 6
                                                                                            Company runs
                                                                                            internal
                                                                         Level 5            certification
                                                                                            programs in
                                                                                            Innovation. 60+ %
                                                                        50 % of             have completed.
                                                                        employees
                                                                        completed           Innovation KPI’s
                                                                        innovation
                                                     Level 4            training
                                                                                            are widely known
                                                                                            and used.
                                                                        programs., severa
                                                    40 % of             l completed         Company is
                                                    employees           Master degrees      experimenting
                                                    completed           in innovation.      with innovation
                                                    innovation                              strategies and
                                      Level 3       training            Innovation is an    new business
                                                    programs.           explilcit part of   models.
                                                                        leadership
                                    20 % of
                                                    Innovation is a     requirements        Company is
                                    employees
                                    completed       part of corporate                       actively working
                                                    strategy            Company has         with open
                                    innovation
                    Level 2         training
                                                                        developed           innovation
                                                    Use KPI’s for       processes and
                                    programs.
              Management team                       innovation          projects for        Case studies
              or selected groups                                        innovation.         written by
                                    Internal
              talk about            innovation      Internal training                       external experts
              innovation.                           center for          Skunk projects
                                    programs or
  Level 1                                           innovation          exists              Innovation in
                                    presentations
              A few people have     developed.                                              company DNA
One person/   completed                             Dedicated           Open innovation
department    innovation training                   budgets for         programs exists
                                    Dedicated
working on    programs.             budgets for     innovation
innovation.                                                             Internal case        Rangen & Øvstebø, 2011,
                                    innovation
Read random   Read regular                                              studies written      Inspired by Innovation Factory
              material.
1997. Apple uten zest
2008. Verdens mest innovative selskap
Du kan bestemme deg
Hva vil du?
Åtte punkter oppsummerer
Seeing what’s next
    ‘’Think Different’’
      ‘’Think Different’’
        ‘’Think Different’’
          ‘’Think Different’’
            ‘’Think Different’’
              ‘’Think Different’’
                ‘’Think Different’’
                                            Beauty, ikke (bare) funksjonalitet




                            ’’Recklessly ambitious

      Skap en ny kjøpsopplevelse


                                       Åpen innovasjon


                                               Tør å skape innovasjon
Plattform, ikke produkt
Takk for meg




Twitter: @engageinnovate
Blog: http://wp.me/1BUWt
E: christian.rangen@bi.no
M. +4792415949
Apple PPT:
http://www.slideshare.net/Engage-Innovate/eventyret-apple-in-norwegian

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Eventyret Apple Haugesund

  • 1. Christian Rangen Høyskolelektor, Handelshøyskolen BI Partner, Engage // Innovate Twitter: @engageinnovate Blog: http://wp.me/1BUWt E: christian.rangen@bi.no M. +4792415949 Apple PPT: www.slideshare.net/Engage-Innovate/eventyret-apple-in-norwegian
  • 2.
  • 3.
  • 5. “Whenever you see a successful business, someone once made a courageous decision.” Peter Drucker
  • 6.
  • 7.
  • 10. Steve Jobs (30) forlater Apple Starter NeXT Kjøper Pixar for $10 mill.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. 2006: Selger Pixar til Disney for $7,4 mrd. Steve Jobs blir største private aksjonær i Walt Disney.
  • 19. 1996 selges NeXT til Apple for $430 mill. og 1,5 millioner aksjer i Apple Steve Jobs er tilbake i selskapet han startet 20 år tidligere
  • 21. 1997 Selskapet er to måneder fra å gå konkurs
  • 22. ‘’Sell yourself ‘’Apple died from to IBM or Motorola’’ ‘good’ management’’
  • 23. "I'd shut it down and give the money back to the shareholders." Michael Dell, 1997
  • 25. More cash World’s most 60 % / 3 years than US Gov’t valuable 5 % market company 180 share, 60 % profit share iPad 160 Overtakes 140 Microsoft 120 Most admired company 100 iPhone 80 iTunes World’s best 60 retailer iPod 40 Apple Store 20 Think different 0 1997 1999 2001 2003 2005 2007 2009 2011 2013 Revenue ($bn) Omsetn. Profits($bn) Resultat 2 per. Mov. Avg. (Revenue ($bn))
  • 26. ‘‘Center Goes here’’ ‘’The most creative industrial turnaround in history’’ Michael Moritz
  • 27. Hva kan norske bedrifter lære av eventyret Apple?
  • 28. 1.
  • 29. ‘’Problem: ...lost the creative zest...had nothing imaginative in the works.’’ Michael Moritz
  • 30. ‘’Hvordan får vi organisasjonen til å tenke mer kreativt?’’
  • 31. “Here's to the crazy ones. The misfits. The rebels. The trouble-makers. The round heads in the square holes. The ones who see things differently. They're not fond of rules. And they have no respect for the status-quo. You can quote them. Disagree with them. Glorify, or vilify them. But the only thing you can't do is ignore them. Because they ‘‘Center the human race forward. And change things. They push Goes here’’ while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world are the ones who do”
  • 33.
  • 34.
  • 35. Hopper fire frem og to til siden
  • 36. Bite me Beveger seg en rute om gangen, men må tas to ganger for å slås ut
  • 37. Går tre felt rett linje, kan ikke tas av bønder
  • 38. Klassisk strategi handler om posisjoner Strategisk innovasjon handler om å redefinere spillet
  • 39. Strategic Planning Strategic Innovation Analytical Creative Logical and linear Disruptive Expect the future to be Expect the future to much like the present be dynamic and different Developing existing Developing alternativ business model (new) business model Focus on improving performance Focus on new realities Technology & product-driven Customer-driven Following traditions, rules Breaking traditions, rules and mental models and mental models
  • 40.
  • 41.
  • 42. Kan strategi være revolusjon?
  • 43.
  • 44. Vijay Govindarajan , Ten Rules for Strategic Innovators: From Idea to Execution
  • 45. ‘’You change the rules of the game’’
  • 46.
  • 47.
  • 48. <div data-qbrick-mid="6F56F844" data-qbrick- width="480" data-qbrick- height="272">&nbsp;</div><script type="text/javascript" src="http://player.qbrick.com/playerembed.js" />
  • 49. 2.
  • 50. 2.
  • 51. Apple drev Åpen innovasjon (1996) lenge før det ble populært (2003)
  • 52. Apple Masters Muhammed Ali Richard Dawkins John Cleese Douglas Adams Harrison Ford Damien Hirst Terry Gilliam Tom Clancy Michael Crichton Richard Seymour
  • 53. “There are tons of things we could have done years ago; if we only could have imagined it…..because we don’t see things how they are. We see things how we are”. Richard Seymour
  • 54. Hvilke radikalt andre perspektiver og personer tør du invitere inn?
  • 55. 3.
  • 57. Produkt: Fysisk Står på egne ben
  • 58. Plattform: Grunnmur andre kan bygge på Åpent for åpen innovasjon Forretningsmodell andre kan tjene penger på
  • 59. Plattform: Tre år: 15 mrd downloads 200 mill. users 450 000 apps
  • 60.
  • 61.
  • 62. m
  • 63. Hvilke plattformer kan dere bygge?
  • 64. 4.
  • 67.
  • 68.
  • 69. ?
  • 70. "Design is not just what it looks like and feels like. Design is how it works" Steve Jobs, 2003
  • 71. ‘’Apple was supposed to become a wonderful consumer products company. This was a lunatic plan. High tech could not be designed and sold as a consumer product’’ John Sculley, Former Apple CEO, 1987
  • 72.
  • 73.
  • 74.
  • 75.
  • 76.
  • 77. ‘’We make beautiful proposals to people’’
  • 78. "We made the buttons ...look so good you'll want to lick them". Steve Jobs, 2000
  • 79. ‘’it's so elegant and logical, it becomes part of your life so quickly that you can't remember what it was like beforehand’’ Moby, 2003
  • 80. ''The Dells of the world don't spend money on design innovation. They don't think about these things.'' Steve Jobs, 2003
  • 81. "It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them". Steve Jobs, 1988
  • 84. "Design is not just what it looks like and feels like. Design is how it works" Steve Jobs, 2003
  • 85. Hvilken strategisk rolle har design hos dere?
  • 86. 5.
  • 87. Redefine the shopping experience
  • 89.
  • 90.
  • 91.
  • 92. Omsetter for fire ganger bransjens standard pr. m2.
  • 93. 6.
  • 95. “Steve has a power of vision that is almost frightening. When Steve believes in something, the power of that vision can literally sweep aside any objections, problems or whatever. They just cease to exist.” Young and Simon, 2005
  • 96.
  • 97. “The developments will be in making the products more and more portable, …maybe the merging of the telephone and the personal computer." Steve Jobs, in Playboy, 1985
  • 98. 2007
  • 99. 6
  • 100. 6
  • 103. Har dere en tydelig ‘desired state’ og ‘innovation challenges’?
  • 104. 7.
  • 106. .. ‘’Some people aren't used to an environment where excellence is expected" Steve Jobs, 1998
  • 107. “My job is not to be easy on people. My job is to make them better.” Steve Jobs, 1998
  • 108. ‘’Take risks, fail early, create magic’’
  • 109. "The only way to do great work is to love what you do" Steve Jobs, 2005
  • 110. "Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it" Steve Jobs, 1998
  • 111. Kan du si ’’Recklessly ambitious’’ om din bedrift?
  • 112. 8.
  • 113. ‘’Apple and the art of innovation’’ The Economist, 2007
  • 114. ‘’We are determined to make Apple the most innovative company in the world...’’ Steve Jobs, 2008
  • 115. ‘’Apple is a very unique company …innovation is in their corporate DNA. This is the highest level of innovation maturity ….’’ Stefan Lindegard, 2010
  • 116. ‘’Six levels of innovation maturity’’
  • 117. Level 6 Company runs internal Level 5 certification programs in Innovation. 60+ % 50 % of have completed. employees completed Innovation KPI’s innovation Level 4 training are widely known and used. programs., severa 40 % of l completed Company is employees Master degrees experimenting completed in innovation. with innovation innovation strategies and Level 3 training Innovation is an new business programs. explilcit part of models. leadership 20 % of Innovation is a requirements Company is employees completed part of corporate actively working strategy Company has with open innovation Level 2 training developed innovation Use KPI’s for processes and programs. Management team innovation projects for Case studies or selected groups innovation. written by Internal talk about innovation Internal training external experts innovation. center for Skunk projects programs or Level 1 innovation exists Innovation in presentations A few people have developed. company DNA One person/ completed Dedicated Open innovation department innovation training budgets for programs exists Dedicated working on programs. budgets for innovation innovation. Internal case Rangen & Øvstebø, 2011, innovation Read random Read regular studies written Inspired by Innovation Factory material.
  • 118.
  • 119.
  • 120.
  • 121.
  • 122. 1997. Apple uten zest 2008. Verdens mest innovative selskap
  • 126. Seeing what’s next ‘’Think Different’’ ‘’Think Different’’ ‘’Think Different’’ ‘’Think Different’’ ‘’Think Different’’ ‘’Think Different’’ ‘’Think Different’’ Beauty, ikke (bare) funksjonalitet ’’Recklessly ambitious Skap en ny kjøpsopplevelse Åpen innovasjon Tør å skape innovasjon Plattform, ikke produkt
  • 127.
  • 128. Takk for meg Twitter: @engageinnovate Blog: http://wp.me/1BUWt E: christian.rangen@bi.no M. +4792415949 Apple PPT: http://www.slideshare.net/Engage-Innovate/eventyret-apple-in-norwegian

Notes de l'éditeur

  1. Kjøper Pixar for $10 mill.
  2. Seeing what’s nextÅpen innovasjonPlattform, ikke produktBeauty, ikke (bare) funksjonalitetSkap en ny kjøpsopplevelse Tør å skape innovasjon
  3. Utvalgt anbefalt litteratur