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© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Kate Doehring, National Regional Field Director | Summer 2014
How to Table like a Pro
2
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Agenda
1.  Why Should you Table?
2.  How to Plan a Tabling
Event
3.  How to Set up your
Table
4.  Best Practices
5.  Next Steps
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org3
WHY SHOULD YOU
TABLE?
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
What is a “Tabling” Event?
Any event where passersby are asked to take a
particular action.
No Tables Necessary!
5
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Why Should You Table?
•  Proven best practice to collect
consumer contact information.
•  Useful for reaching specific
neighborhoods/consumers.
•  Provides great visibility.
•  Good strategy during summer
events (concerts, festivals,
farmers markets, fairs).
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
It Works!
0
1
2
3
4
5
6
Door to Door Canvassing Tabling
Commitment Cards Per Shift
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Where Should You Set up a Tabling
Event?
•  Hospitals
•  Public transportation hubs
•  Community health centers
•  Farmer’s markets
•  Festivals
•  County Fairs
•  Health Fairs
Any areas with high pedestrian traffic!
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org8
HOW TO PLAN A
TABLING EVENT
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Key Steps to Planning Your Event
Step 1:
•  Choose your location,
date and time
Step 2:
•  Recruit some help
Step 3:
•  Train volunteers
Step 4:
•  Confirm your volunteers
participation at the
event
Step 5:
•  Prepare all the
materials for your
volunteers and to
handout at the day of
your tabling event
Step 6:
•  Have a successful
tabling event!
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
1 to 2 weeks out
Choose your location, date and time
•  Be strategic--make sure it’s a visible area.
•  Check your location at the time you want to table (make
sure it’s still high traffic).
•  Make sure you have permission to set up your table.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
*Pro Tip*
Look at a community calendar for events that are already
being planned. Festivals, markets, and concerts all
make great tabling opportunities!
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
1 to 2 weeks out
Recruit some help
•  List of all the volunteers you’ve worked with previously,
your neighbors, family friends and call them!
•  Make sure to over-recruit.
•  Give volunteers specific roles.
•  Find a Leader to coordinate volunteers the “Day Of”.
13
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Shifts
•  If you’re planning to table
for more than three hours,
break the event into shifts.
•  We recommend 2 hour
shifts for an all-day event.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Shifts Tracking Sheet
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
*Pro Tip*
Have other events planned before you start calling
volunteers. If they can’t make that particular event
schedule them to volunteer at another event!
16
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
1 Week Out
Train volunteers
•  Make sure each
volunteer has completed
some type of training
before they begin
tabling.
•  (Optional) Gather your
team of volunteers a few
days before the event to
run through the day.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
2 Days Out
All About Confirmations
•  Confirm participation of your volunteers by phone.
•  Write confirmation emails with all the final details.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
2 Days Out: Materials Prep
•  Commitment Cards
•  Flyers or other handouts
•  Sign in Sheet
•  Buttons/Candy/Other Giveaways
•  Banner
•  Table
•  Future Event Sign Up Form for Volunteers
You can find examples of these materials on our website.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
1 Day Out
Final Prep:
•  Final phone confirmations (anyone you couldn’t get ahold of the day
before).
•  Materials: make sure all materials are in the correct location and are
ready to be taken to the event the next day.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Game Day
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Game Day
Don’t Forget:
•  Prepare for the elements.
Bring water, food and good
shoes.
•  Over-recruit: The 50% rule.
•  Have every volunteer sign
in (even if you know them!)
•  Set Goals - make sure you
have goals for each
volunteer overall.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Post-Event Follow Up
•  Thank your volunteers.
•  Data enter new information.
•  Evaluate your work: do the field math.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Timeline in Review…..
1-2 Weeks Out:
Confirm location, event leader and begin recruitment
1 Week Out:
Continue recruitment and train volunteers
2 Days Out:
Confirm volunteers and prep materials
1 Day Out:
Final confirmations and materials ready!
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
HOW TO SET UP YOUR
TABLE
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Be on the Arc!
Table
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Setting up your Table
Table
Something
Flashy!
Sign In
Lit Lit Lit Lit Lit
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
BEST PRACTICES
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Best Practices
•  Ask every single person. You cannot predict their insurance
status and don’t be afraid to ask someone twice.
•  Don’t engage long with people who want to argue.
•  Interesting greeting, we recommend:
“Hi, are you content with your health insurance?”
“Hi, do you have a minute to talk about new health care
options?
•  Try to approach people one-on-one.
•  Make eye contact.
•  If you have a clipboard, keep it at your side--think about your body
language.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Best Practices
•  Be on the Arc! Always stand in front of the table or walk around.
•  Arrange materials in a way that’s easy for consumers to read and
access.
•  Never leave the table unattended.
•  If you canvass someone who’s super engaged, ask them if they
want to volunteer!
•  Politely relentless and relentlessly polite.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Best Practices
•  Wave.
•  Big smile when you greet people. Don’t wear sunglasses.
•  Finally, have fun!
Your efforts are crucial in connecting consumers with new
health insurance options now available to them.
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Final *Pro Tip*
We can’t say it enough: always be in front of the table,
imagine an arc and approach anyone who walks by!
© 2014 Enroll America and Get Covered America
EnrollAmerica.org | GetCoveredAmerica.org
Next Steps
1.  Find our resources online.
2.  Get Tabling!

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How to Table Like a Pro

  • 1. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Kate Doehring, National Regional Field Director | Summer 2014 How to Table like a Pro
  • 2. 2 © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Agenda 1.  Why Should you Table? 2.  How to Plan a Tabling Event 3.  How to Set up your Table 4.  Best Practices 5.  Next Steps
  • 3. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org3 WHY SHOULD YOU TABLE?
  • 4. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org What is a “Tabling” Event? Any event where passersby are asked to take a particular action. No Tables Necessary!
  • 5. 5 © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Why Should You Table? •  Proven best practice to collect consumer contact information. •  Useful for reaching specific neighborhoods/consumers. •  Provides great visibility. •  Good strategy during summer events (concerts, festivals, farmers markets, fairs).
  • 6. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org It Works! 0 1 2 3 4 5 6 Door to Door Canvassing Tabling Commitment Cards Per Shift
  • 7. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Where Should You Set up a Tabling Event? •  Hospitals •  Public transportation hubs •  Community health centers •  Farmer’s markets •  Festivals •  County Fairs •  Health Fairs Any areas with high pedestrian traffic!
  • 8. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org8 HOW TO PLAN A TABLING EVENT
  • 9. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Key Steps to Planning Your Event Step 1: •  Choose your location, date and time Step 2: •  Recruit some help Step 3: •  Train volunteers Step 4: •  Confirm your volunteers participation at the event Step 5: •  Prepare all the materials for your volunteers and to handout at the day of your tabling event Step 6: •  Have a successful tabling event!
  • 10. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 1 to 2 weeks out Choose your location, date and time •  Be strategic--make sure it’s a visible area. •  Check your location at the time you want to table (make sure it’s still high traffic). •  Make sure you have permission to set up your table.
  • 11. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org *Pro Tip* Look at a community calendar for events that are already being planned. Festivals, markets, and concerts all make great tabling opportunities!
  • 12. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 1 to 2 weeks out Recruit some help •  List of all the volunteers you’ve worked with previously, your neighbors, family friends and call them! •  Make sure to over-recruit. •  Give volunteers specific roles. •  Find a Leader to coordinate volunteers the “Day Of”.
  • 13. 13 © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Shifts •  If you’re planning to table for more than three hours, break the event into shifts. •  We recommend 2 hour shifts for an all-day event.
  • 14. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Shifts Tracking Sheet
  • 15. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org *Pro Tip* Have other events planned before you start calling volunteers. If they can’t make that particular event schedule them to volunteer at another event!
  • 16. 16 © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 1 Week Out Train volunteers •  Make sure each volunteer has completed some type of training before they begin tabling. •  (Optional) Gather your team of volunteers a few days before the event to run through the day.
  • 17. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 2 Days Out All About Confirmations •  Confirm participation of your volunteers by phone. •  Write confirmation emails with all the final details.
  • 18. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 2 Days Out: Materials Prep •  Commitment Cards •  Flyers or other handouts •  Sign in Sheet •  Buttons/Candy/Other Giveaways •  Banner •  Table •  Future Event Sign Up Form for Volunteers You can find examples of these materials on our website.
  • 19. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org 1 Day Out Final Prep: •  Final phone confirmations (anyone you couldn’t get ahold of the day before). •  Materials: make sure all materials are in the correct location and are ready to be taken to the event the next day.
  • 20. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Game Day
  • 21. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Game Day Don’t Forget: •  Prepare for the elements. Bring water, food and good shoes. •  Over-recruit: The 50% rule. •  Have every volunteer sign in (even if you know them!) •  Set Goals - make sure you have goals for each volunteer overall.
  • 22. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Post-Event Follow Up •  Thank your volunteers. •  Data enter new information. •  Evaluate your work: do the field math.
  • 23. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Timeline in Review….. 1-2 Weeks Out: Confirm location, event leader and begin recruitment 1 Week Out: Continue recruitment and train volunteers 2 Days Out: Confirm volunteers and prep materials 1 Day Out: Final confirmations and materials ready!
  • 24. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org HOW TO SET UP YOUR TABLE
  • 25. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Be on the Arc! Table
  • 26. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Setting up your Table Table Something Flashy! Sign In Lit Lit Lit Lit Lit
  • 27. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org BEST PRACTICES
  • 28. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Best Practices •  Ask every single person. You cannot predict their insurance status and don’t be afraid to ask someone twice. •  Don’t engage long with people who want to argue. •  Interesting greeting, we recommend: “Hi, are you content with your health insurance?” “Hi, do you have a minute to talk about new health care options? •  Try to approach people one-on-one. •  Make eye contact. •  If you have a clipboard, keep it at your side--think about your body language.
  • 29. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Best Practices •  Be on the Arc! Always stand in front of the table or walk around. •  Arrange materials in a way that’s easy for consumers to read and access. •  Never leave the table unattended. •  If you canvass someone who’s super engaged, ask them if they want to volunteer! •  Politely relentless and relentlessly polite.
  • 30. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Best Practices •  Wave. •  Big smile when you greet people. Don’t wear sunglasses. •  Finally, have fun! Your efforts are crucial in connecting consumers with new health insurance options now available to them.
  • 31. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Final *Pro Tip* We can’t say it enough: always be in front of the table, imagine an arc and approach anyone who walks by!
  • 32. © 2014 Enroll America and Get Covered America EnrollAmerica.org | GetCoveredAmerica.org Next Steps 1.  Find our resources online. 2.  Get Tabling!