AI in healthcare is transforming the way patient care is delivered. Read the blog to learn the key use cases of conversational AI in the healthcare sector Visit https://enterprisebot.ai/ to know more

2. INTRODUCTION
90% of US hospitals will utilize
AI-powered bots to save lives and
improve their quality of care by 2025.
AI in healthcare is a fundamental instrument that is transforming patient
journeys and reshaping clinical care. Currently, users are playing a more
definitive part in their medical care venture as they bear greater duty
regarding the expense of care. Moreover, with coverage-related
government orders they expect quick, top notch and accurate information
to help them make keen, savvy choices.
As healthcare moves towards a more patient-driven industry, healthcare
providers must revamp their approach to delivering a seamless,
exceptional experience for patients, doctors and other staff, while slashing
costs. Unfortunately, traditional call centers face a number of challenges
due to underlying loopholes that conversational AI can easily eliminate.

3. Appointment Booking:
Booking an appointment at a medical clinic or hospital is one of the most common
patient inquiries medical service providers come across. Chatbots or voice bots
can direct a patient through the necessary data required to book an appointment
over a discussion and eventually complete the transaction by confirming or
canceling appointments.
Today, chatbots are being utilized to complete this, very much like addressing a
partner. You need to type in what you would like to know through a series of chats
or voices, following which a calendar will open to help you book your
appointment. You have the option to select from the list of doctors based on your
search, their specialization, availability etc., all in the conversational interface.
AI-powered chatbots are HIPAA compliant and accelerate the process of
appointment booking by automating complex, repetitive user queries. It also as-
sists you with:
Pre-appointment reminder
Patient feedback collection post consultation
Appointment confirmation alert on user
Email / SMS

4. In the US, 35% of people engage in online s
earches to know about their health conditions
based on symptoms.
4 / REVOLUTIONIZE CUSTOMER INTERACTIONS WITH CONVERSATIONAL AI
Symptom Checking:
One of the promising healthcare chatbots available in the market today is
HealthAI. It assesses patient symptoms, shares personalized information on root
causes of their health issues, and suggests next best action to seek care. It acts as a
personal health advisor to users throughout their care journey. Our symptom
checker is based on thousands of research paper data points and delivers users
the most consistent experience.
Patient self-assessment
Faster prescreening of patients
Reduced call volumes in healthcare contact centers
Instant triage for immediate assistance

5. Patient Treatment Follow
Up and Reminders
As a healthcare provider, if you are focusing only on delivering quality care
on patient visits and admission, you are only doing half. Post-treatment
care is as critical as providing treatment on admission. AI in healthcare
helps hospitals and clinics to keep a check on their patient progress
post-treatment. Healthcare chatbots play a significant role here as it keeps
patients engaged in the post-treatment phase.
From monitoring patient vitals habitually after treatment, to updating
them on follow up treatments, and sending them real-time medication
reminders – it does everything to minimize possibilities of relapse or
readmission. It’s a win-win for both patients and hospitals. Patients
become fit and healthy, and healthcare professionals don’t get
overburdened. With AI in healthcare, you can also share diet plans with
your patients for better health management.

6. 98% of patients felt satisfied with
virtual doctor consultation.
Video E-Consultation & Co-Browsing
If a patient has awakened in the middle of the night with symptoms that he is worried
about – how would he be able to respond? Regularly, he would need to stand by until the
specialist’s center opens the following day, or hurry to an all day, every day
facility. Be that as it may, with an online consultation, he can seek care from doctors 24/7.
With AI in healthcare, you can deliver personalized consultation to your
patients virtually as you would face to face. Talk to your patients and treat
them over video call through live video consultation and co-browsing with
a simple click.
Live agent escalation
Chat, Audio and Video consultation
Co-browse the website with your customers
Complete control over view mode
Completely secure connection for HIPAA compliance
Better resolution to customer issues and higher CSAT

7. Conclusion
Conversational AI has effectively presented a powerful defense for the
overburdened medical care area. But, unfortunately, it’s anything but a keen,
patient-driven, and intelligent way to deal with restoring the business, which is by
and by battling the twin difficulties of a destructive pandemic and constant
undersupply of medical professionals and equipment compromising the quality of
treatment.
The healthcare industry is already prepared for different use instances of
conversational AI. Whenever applied fittingly, these frameworks can fundamentally
transform patient experience lives and the clinical world. A couple of countries
have effectively begun utilizing conversational AI for a huge scope to support their
medical care administrations.
Conversational AI has generously raised the assistance quality bar by automating
redundant processes. The innovation helps professionals recognize symptoms
expeditiously, segregate patients based on who need special care from the less
basic ones, and schedule appointments accordingly. Furthermore, they can
accumulate important data during patient registration, disposing of the chance of
any bumbles.

8. 4 / REVOLUTIONIZE CUSTOMER INTERACTIONS WITH CONVERSATIONAL AI
Transform Patient care with the
Power of AI in Healthcare
For a free demo visit
www.enterprisebot.ai