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2016Legal Marketing Association
Annual Conference
April 11-13, 2016 | JW Marriott Austin #LMA16
Eric Dewey
Principal, Group Dewey Consulting
Lateral Partner
Due Diligence
& Integration
#LMA16
Informal Survey:
Would you invest
$1,000,000.
if there was an 50% chance
you’d lose money on the
deal?
#LMA16Learning Objectives:
1. Understand how marketing and BD can help
define which lateral partner investments are
most likely to succeed.
2. Identify ways to improve the return on the
investment in lateral hires.
3. Be able to design a performance measurement
system to track lateral performance and ROI.
#LMA16
Surmounting the Lateral
Partner Hiring Challenge:
Lessons Learned, Best
Practices, and Tools for Success
Eric Dewey, MBA , Study Co-author
#LMA16
Key Growth Strategy?
#LMA16
State of Lateral Partner Hiring-
Am Law 200
• 2015 = 2,970 lateral partner moves among the
AmLaw 200
• More than 50 moves every week
• 5.5% of the total partner population (EQ + Non-EQ)
• 8.2% growth rate in moves since 2010
• Estimated $5.8B in client revenues in play
#LMA16
Is Lateral Hiring
a Successful Client
Acquisition Strategy?
#LMA16
Comparative Cost Analysis
Considerations:
• Cost Capture: Hard Costs; Imputed Costs
• Amortization: Costs; Time Frame; Phase
• Revenue Types : Originations Vs. Production
• Acquisition Strategy: ‘Bolt On’ vs. ‘Mix In’
#LMA16
What is the True Cost of a
Lateral Partner Acquisition?
Partner Average Compensation* $716,000
Avg. Recruiting Fee (25%) + $179,000
First Year Investment $895, 000
Fully Loaded Costs (est.) = +$170,000
Include BD expense, T & E; training; partner and staff time; etc.
Adjusted Investment = $1,065,000
*2014 MLA Lateral Compensation Survey
#LMA16
How Much New Business is
Required to Cover that Investment?
According to MLA, average reported annual
originations
= $1,957,000
Based on 35% gross margin
#LMA16
Lateral Hiring Performance
Percentage of Expected Book Realized
#LMA16
How Much New Business is
Required to Cover that Investment?
Avg. Comp + Fees
Originations break even = $1,377,000
(70% of book must port)
Avg. Comp. + Fees + Costs
Adjust break even = $1,638,000
(84% of book must port)
#LMA16Increasing Evidence of Churn
• 8.2% = Annual growth in lateral moves since
2010
• 5.3% = Churn among partner ranks in AmLaw
200 (2014)
• 10% = Projected annual partner churn by 2020
• 30% = Lateral partners that leave within 3 years
• 50% = Lateral partners that leave within 5 years
#LMA16
Lateral Hires as a Percentage of Total Partnership 3% to 8%
Lateral Hires per Am Law Firm 5 to 50
Investment in Lateral Partner Compensation $2M to $19M
Potential Impact of Lateral Partner Investment on Profit Margin -1% to -3%
Potential Impact of Lateral Partner Investment on Profits Per
Equity Partner
-2% to -6%
Impact on Profitability
#LMA16
What can Be Done To
Improve Return on
Investment (ROI)?
#LMA16
Hiring Stages Examples of Potential Challenges
Needs
Assessment
• Identifying genuine, market-driven opportunities for growth
• Creating an infrastructure to operationalize the strategic
plan
Candidate
Sourcing
• Balancing opportunistic and strategic hires
• Developing strong relationships withsearch firms
• Developing reliable alternative sources of candidates
Due
Diligence
and
Interviewing
• Ensuring a defined and thorough due diligence process is
followed
• Maintaining objective analysis of candidates
• Accurately determining client “portables”
Structuring the
Offer
• Developing a compensation model that shares risk
appropriately
• Ensuring a business plan is created for every incoming
partner
Post-Hire
Integration
and Perf.
Mngmt
• Coordinating administrative tasks to ensure smooth day-
one transition
• Managing performance to ensure the business plan is
realized
#LMA16
Four Key Strategies for
Improvement
1. Improve strategic focus
2. Improve sourcing of candidates
3. Improve due diligence on candidates
4. Improve integration of candidates
#LMA16
1. Improve Strategic
Focus
#LMA16Improve Strategic Focus
• Assess needs based on market driven strategy
• Embed Marketing and BD early and throughout
• Multi-disciplinary, standing lateral hiring committee
• Heightened Due Diligence on opportunistic hires
• Institutionalize the entire process
• Define needs with detailed candidate profiles
Key: Creating a formal, standardized process
with dedicated personnel.
#LMA16
Define Candidate Profiles
Client Mix Fit
• Concentration
• Conflicts
• Duration
• Discounts / Alt. Fees
Cultural Fit
• Attitude
• Firm Oriented
• Service
Orientation
• Team Oriented
Economic Fit
•Book volume
•Billing rates
•Productivity
•Originations
Practice Fit
•Depth / Volume
•Synergy / Gap Filled
•Industry
•Specialty Knowledge
or Expertise
Old Description: Practice area + Minimum book
New Description: Old Plus the Following
#LMA16
2. Improve Sourcing of
Candidates
#LMA16
Improve Sourcing of
Candidates
#LMA16
3. Improve Due
Diligence
#LMA16
What Do You Look For in Candidates?
#LMA16Due Diligence has Three Parts
1. Objective Data
Ex. Lateral Partner Questionnaire data
2. Professional Information
Ex. Insurance, conflicts and disciplinary information
3. Subjective Analysis
Ex. Cultural fit, expertise, BD, Client Relationships
Key Point:
A formal process ensures consistent execution and
comparative analysis
#LMA16
Type 1 : Lateral Partner Questionnaire
(LPQ), Common Questions Include:
• Hourly billing rates (96%)
• Compensation (91%)
• Portable Billings (87%)
• Total Fees Billed and Collected (87%)
• Originations (83%)
• Fees Billed and Collected by Clients (78%)
80% of firms reported always using LPQ.
#LMA16
Lateral Partner Questionnaire (LPQ)
Less Common Questions:
• Description of business development activities (48%)
• Explanation for why clients will move (17%)
Key Point:
Ask ‘Which clients are most likely to move
with you and why?’
#LMA16Professional Information
• Prior claims, disciplinary actions
• Insurance coverage
• Relationships with other entities
• Prior litigation or proceedings
• Actual or potential conflicts
• Criminal and credit checks
Factoid:
Many firms rely on bar admission as a proxy for this info.
#LMA16Subjective Analysis
Lawyers best at:
Culture and Personality Fit
Legal Expertise and Work Product Quality
Reputation
Marketing, BD or consultant best at:
× Marketing and Business Development Skills
× Client Relationships / Loyalty / Service
× Behavioral and Managerial Style
Key Point:
Expand scope of subjective analysis . Leave less to chance.
#LMA16Evaluate BD Skills of Laterals
Understand their practice:
Who They Know
What They Know
How They Are
Understand their activities:
What are their Marketing
& BD Preferences
What are the sources of
their work
Best Practice: Marketing / BD professionals should be
involved in every phase of the recruiting process .
#LMA16
High
Low
Strategic
Importance of
Work to
Client
Easy HardEase of Substitution of
Another Lawyer or Law Firm
Mission
Critical -
Retention
Very Likely
Niche
Expert –
Retention
Likely
Commodity
Work –
Retention
Unlikely
Client Relationship Quick Test
Unsure –
Careful Due
Diligence
Required
#LMA16
Client Book Due Diligence: Client
Relationship / Mobility Markers
Strategic Importance
Institutional Knowledge
Incumbent Reach
Substitutes /
Alternatives
Switching Costs
Quality of Personal
Bonds
Conditions and Timing
Likely Incentives
Best Practice: Define client relationship markers . Build a
model. Interview candidate about top clients. Track
markers among hires. Build predictive capabilities.
#LMA16
Behavioral / Managerial
Characteristics / Traits
Behavioral
Empathy
Self awareness
Resilience
Listening
Managerial
Leadership and people skills
Communication and client service
Time and project management
Influence and negotiation
Tip: Report in American Lawyer suggests 20% of firms
are building performance metrics.
What are the behavioral norms required to thrive in your
firm’s culture? Which management skills are most in need?
#LMA16
4. Partner Integration
Best Practices
#LMA16Formalize the Integration
Process
a) Set integration objectives and strategy
b) Customize integration plans
c) On boarding vs. integration
d) Plan for sustained support
e) Align cultural with practice and client
integration
#LMA16
Define the Primary
Integration Strategy
‘Bolt On’ = The addition creates new opportunities
Ex.: New clients, new expertise, new
geography, etc.
‘Mix In’ = The addition creates greater stability
Ex.: Deeper bench in practice area, depth in
client type / work type, weakening of
competitors, etc.
#LMA16
Provide Support for the
Integration Process
• Attend interviews and catalog opportunities
• Develop integration plans early and get buy in
• Use lateral coaches in addition to mentors
• Ensure adequate resources
• Balance import and export cross promotion
• Meet regularly to troubleshoot issues /
opportunities
• Find ways to build familiarity and trust
#LMA16
Monitor /
Refine / Improve
Monitor Performance and Build the Model
1. Client movement and billings
2. Business characteristics
3. Relationships characteristics
4. Practice characteristics
5. Situational characteristics
6. Personality and behavioral traits
#LMA16Best Recruiting Practices
• Identify Market Driven Opportunities for Growth
• Shoot for Strategic vs. Opportunistic Hires
• Emphasize Internal Sourcing of Candidates
• Dedicated Team / Formal Process
• Embed Marketing
• Client Book Due Diligence / Relationships Analysis
• Use Lateral Coaches and Mentors
• Customize Integration Plans Based on Recruiting
Strategy
• Develop Performance Metrics / Predictive Models
#LMA16
GDC Lateral Hiring Services
• Lateral and Client Book Due Diligence
• Lateral Program Assessments
• Lateral Coaching
• Needs Analysis
• Recruiting Materials
• Lateral Growth Strategy
• Lateral Partner Research
#LMA16
Thank you.
Please complete the session survey.
#LMA16
Eric Dewey
Eric@groupdewey.com
502.693.4731
www.groupdewey.com
Coaching | Marketing | Laterals | Research | Training

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Lateral Due Diligence and Integration

  • 1. 2016Legal Marketing Association Annual Conference April 11-13, 2016 | JW Marriott Austin #LMA16 Eric Dewey Principal, Group Dewey Consulting Lateral Partner Due Diligence & Integration
  • 2. #LMA16 Informal Survey: Would you invest $1,000,000. if there was an 50% chance you’d lose money on the deal?
  • 3. #LMA16Learning Objectives: 1. Understand how marketing and BD can help define which lateral partner investments are most likely to succeed. 2. Identify ways to improve the return on the investment in lateral hires. 3. Be able to design a performance measurement system to track lateral performance and ROI.
  • 4. #LMA16 Surmounting the Lateral Partner Hiring Challenge: Lessons Learned, Best Practices, and Tools for Success Eric Dewey, MBA , Study Co-author
  • 6. #LMA16 State of Lateral Partner Hiring- Am Law 200 • 2015 = 2,970 lateral partner moves among the AmLaw 200 • More than 50 moves every week • 5.5% of the total partner population (EQ + Non-EQ) • 8.2% growth rate in moves since 2010 • Estimated $5.8B in client revenues in play
  • 7. #LMA16 Is Lateral Hiring a Successful Client Acquisition Strategy?
  • 8. #LMA16 Comparative Cost Analysis Considerations: • Cost Capture: Hard Costs; Imputed Costs • Amortization: Costs; Time Frame; Phase • Revenue Types : Originations Vs. Production • Acquisition Strategy: ‘Bolt On’ vs. ‘Mix In’
  • 9. #LMA16 What is the True Cost of a Lateral Partner Acquisition? Partner Average Compensation* $716,000 Avg. Recruiting Fee (25%) + $179,000 First Year Investment $895, 000 Fully Loaded Costs (est.) = +$170,000 Include BD expense, T & E; training; partner and staff time; etc. Adjusted Investment = $1,065,000 *2014 MLA Lateral Compensation Survey
  • 10. #LMA16 How Much New Business is Required to Cover that Investment? According to MLA, average reported annual originations = $1,957,000 Based on 35% gross margin
  • 11. #LMA16 Lateral Hiring Performance Percentage of Expected Book Realized
  • 12. #LMA16 How Much New Business is Required to Cover that Investment? Avg. Comp + Fees Originations break even = $1,377,000 (70% of book must port) Avg. Comp. + Fees + Costs Adjust break even = $1,638,000 (84% of book must port)
  • 13. #LMA16Increasing Evidence of Churn • 8.2% = Annual growth in lateral moves since 2010 • 5.3% = Churn among partner ranks in AmLaw 200 (2014) • 10% = Projected annual partner churn by 2020 • 30% = Lateral partners that leave within 3 years • 50% = Lateral partners that leave within 5 years
  • 14. #LMA16 Lateral Hires as a Percentage of Total Partnership 3% to 8% Lateral Hires per Am Law Firm 5 to 50 Investment in Lateral Partner Compensation $2M to $19M Potential Impact of Lateral Partner Investment on Profit Margin -1% to -3% Potential Impact of Lateral Partner Investment on Profits Per Equity Partner -2% to -6% Impact on Profitability
  • 15. #LMA16 What can Be Done To Improve Return on Investment (ROI)?
  • 16. #LMA16 Hiring Stages Examples of Potential Challenges Needs Assessment • Identifying genuine, market-driven opportunities for growth • Creating an infrastructure to operationalize the strategic plan Candidate Sourcing • Balancing opportunistic and strategic hires • Developing strong relationships withsearch firms • Developing reliable alternative sources of candidates Due Diligence and Interviewing • Ensuring a defined and thorough due diligence process is followed • Maintaining objective analysis of candidates • Accurately determining client “portables” Structuring the Offer • Developing a compensation model that shares risk appropriately • Ensuring a business plan is created for every incoming partner Post-Hire Integration and Perf. Mngmt • Coordinating administrative tasks to ensure smooth day- one transition • Managing performance to ensure the business plan is realized
  • 17. #LMA16 Four Key Strategies for Improvement 1. Improve strategic focus 2. Improve sourcing of candidates 3. Improve due diligence on candidates 4. Improve integration of candidates
  • 19. #LMA16Improve Strategic Focus • Assess needs based on market driven strategy • Embed Marketing and BD early and throughout • Multi-disciplinary, standing lateral hiring committee • Heightened Due Diligence on opportunistic hires • Institutionalize the entire process • Define needs with detailed candidate profiles Key: Creating a formal, standardized process with dedicated personnel.
  • 20. #LMA16 Define Candidate Profiles Client Mix Fit • Concentration • Conflicts • Duration • Discounts / Alt. Fees Cultural Fit • Attitude • Firm Oriented • Service Orientation • Team Oriented Economic Fit •Book volume •Billing rates •Productivity •Originations Practice Fit •Depth / Volume •Synergy / Gap Filled •Industry •Specialty Knowledge or Expertise Old Description: Practice area + Minimum book New Description: Old Plus the Following
  • 21. #LMA16 2. Improve Sourcing of Candidates
  • 24. #LMA16 What Do You Look For in Candidates?
  • 25. #LMA16Due Diligence has Three Parts 1. Objective Data Ex. Lateral Partner Questionnaire data 2. Professional Information Ex. Insurance, conflicts and disciplinary information 3. Subjective Analysis Ex. Cultural fit, expertise, BD, Client Relationships Key Point: A formal process ensures consistent execution and comparative analysis
  • 26. #LMA16 Type 1 : Lateral Partner Questionnaire (LPQ), Common Questions Include: • Hourly billing rates (96%) • Compensation (91%) • Portable Billings (87%) • Total Fees Billed and Collected (87%) • Originations (83%) • Fees Billed and Collected by Clients (78%) 80% of firms reported always using LPQ.
  • 27. #LMA16 Lateral Partner Questionnaire (LPQ) Less Common Questions: • Description of business development activities (48%) • Explanation for why clients will move (17%) Key Point: Ask ‘Which clients are most likely to move with you and why?’
  • 28. #LMA16Professional Information • Prior claims, disciplinary actions • Insurance coverage • Relationships with other entities • Prior litigation or proceedings • Actual or potential conflicts • Criminal and credit checks Factoid: Many firms rely on bar admission as a proxy for this info.
  • 29. #LMA16Subjective Analysis Lawyers best at: Culture and Personality Fit Legal Expertise and Work Product Quality Reputation Marketing, BD or consultant best at: × Marketing and Business Development Skills × Client Relationships / Loyalty / Service × Behavioral and Managerial Style Key Point: Expand scope of subjective analysis . Leave less to chance.
  • 30. #LMA16Evaluate BD Skills of Laterals Understand their practice: Who They Know What They Know How They Are Understand their activities: What are their Marketing & BD Preferences What are the sources of their work Best Practice: Marketing / BD professionals should be involved in every phase of the recruiting process .
  • 31. #LMA16 High Low Strategic Importance of Work to Client Easy HardEase of Substitution of Another Lawyer or Law Firm Mission Critical - Retention Very Likely Niche Expert – Retention Likely Commodity Work – Retention Unlikely Client Relationship Quick Test Unsure – Careful Due Diligence Required
  • 32. #LMA16 Client Book Due Diligence: Client Relationship / Mobility Markers Strategic Importance Institutional Knowledge Incumbent Reach Substitutes / Alternatives Switching Costs Quality of Personal Bonds Conditions and Timing Likely Incentives Best Practice: Define client relationship markers . Build a model. Interview candidate about top clients. Track markers among hires. Build predictive capabilities.
  • 33. #LMA16 Behavioral / Managerial Characteristics / Traits Behavioral Empathy Self awareness Resilience Listening Managerial Leadership and people skills Communication and client service Time and project management Influence and negotiation Tip: Report in American Lawyer suggests 20% of firms are building performance metrics. What are the behavioral norms required to thrive in your firm’s culture? Which management skills are most in need?
  • 35. #LMA16Formalize the Integration Process a) Set integration objectives and strategy b) Customize integration plans c) On boarding vs. integration d) Plan for sustained support e) Align cultural with practice and client integration
  • 36. #LMA16 Define the Primary Integration Strategy ‘Bolt On’ = The addition creates new opportunities Ex.: New clients, new expertise, new geography, etc. ‘Mix In’ = The addition creates greater stability Ex.: Deeper bench in practice area, depth in client type / work type, weakening of competitors, etc.
  • 37. #LMA16 Provide Support for the Integration Process • Attend interviews and catalog opportunities • Develop integration plans early and get buy in • Use lateral coaches in addition to mentors • Ensure adequate resources • Balance import and export cross promotion • Meet regularly to troubleshoot issues / opportunities • Find ways to build familiarity and trust
  • 38. #LMA16 Monitor / Refine / Improve Monitor Performance and Build the Model 1. Client movement and billings 2. Business characteristics 3. Relationships characteristics 4. Practice characteristics 5. Situational characteristics 6. Personality and behavioral traits
  • 39. #LMA16Best Recruiting Practices • Identify Market Driven Opportunities for Growth • Shoot for Strategic vs. Opportunistic Hires • Emphasize Internal Sourcing of Candidates • Dedicated Team / Formal Process • Embed Marketing • Client Book Due Diligence / Relationships Analysis • Use Lateral Coaches and Mentors • Customize Integration Plans Based on Recruiting Strategy • Develop Performance Metrics / Predictive Models
  • 40. #LMA16 GDC Lateral Hiring Services • Lateral and Client Book Due Diligence • Lateral Program Assessments • Lateral Coaching • Needs Analysis • Recruiting Materials • Lateral Growth Strategy • Lateral Partner Research
  • 41. #LMA16 Thank you. Please complete the session survey.