The Resourceful Trainer

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MTL: The Professional Development Programme
The Resourceful Trainer
THE RESOURCEFUL
TRAINER
Versatile, imaginative, and flexible

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Attribution: All images are from sources where a Creative Commons license exists for commercial use. All icons are on subscription
from thenounproject. All clipart is from free sources. The MTL Professional Development Programme is copyright of Manage Train
Learn.
The
Resourceful
Trainer
Introduction: Trainers are sometimes given no more than Cinderella status in some
organisations. Their tasks are seen as nice add-ons but not essentials. In resourceful
organisations with resourceful trainers, the value of these tasks is never under-stated.
Their trainers are like gold-dust. For, if you can increase the value of your costliest
resource, not only will you reap the business rewards in productivity, but you will have
given yourself a vastly-increased capital asset as well.

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Some trainees put up defensive barriers against learning
1. BARRIERS
TO LEARNING
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Most trainers come across problem trainees with
barriers to learning. Putting obstacles in the way
of learning often arises because people don't
want to admit they lack knowledge or skill. They
may fear the injury to their self-esteem,
particularly in front of others. Such resistance
may appear as hostility to the trainer; claims that
they are too busy to attend; and convincing
themselves that they already know "all this stuff".
You need to work with line managers to help
people with barriers to overcome their fears.

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The Resourceful Trainer Barriers to Learning
Most problem trainees have some kind of blockage to the learning process. Here are 12 examples of learning blocks.
1. Anxiety: “I am anxious about what might happen.”
2. Hostility to teachers: “I cannot recognize that someone else may know more than me.”
3. Withdrawal of permission: “I do not give others permission or authority to teach me.”
4. Declaring ignorance: “I am unwilling to admit I don’t know something.”
5. Mood of resignation: “Learning will make no difference.”
6. Arrogance: “I cannot unlearn what I already know.”
7. Control: “I need to control what happens to me, not give it to others.”
8. Mood of self-importance: “I cannot laugh at myself.”
9. View of learning: “I trivialize the learning process.”
10. Development block: “I already know this.”
11. Lack of time: “I don’t have the time.”
12. Impatience: “I want it now.”

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2. ADAPTING
YOUR STYLE
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When things aren’t working, be ready to change your style
The resourceful trainer is always open to adapting
the way they train. For example, if a trainee fails
to understand the difference between assertive
and aggressive styles of managing others, the
resourceful trainer might choose to do any of the
following: demonstrate; ask others to
demonstrate; model the behaviours; use a case
study; show a video; run a role play; ask the
trainee to explain herself further; sit quietly and
see what happens.

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https://pixabay.com/en/speed-antique-ship-engine-shipping-509773/
AL can speed up the rate you learn and remember
3.
ACCELERATED
LEARNING
Accelerated Learning (AL) was developed in the
1970's by Dr Georgi Lozanov, who demonstrated
that, with certain classroom techniques, students
could learn and retain more in less time. Some
key AL principles include the following. We learn
best through all our senses and all our brains (ie
the conscious and sub-conscious). We learn best
when we are motivated and interested. We learn
best when the atmosphere is can-do and fun. We
learn best when information is put in context.

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4. TRIPLE
VISION
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See things from your view, their view, and a neutral view
Triple vision is the ability of the trainer to move
effortlessly into any one of three positions. The
first position is You. For example, if you are asked
a question, you say what you think. The second
position is Them. In the second position, you try
to understand the question from their point of
view and why they want an answer. The third
position is neutral. This is the objective observer.
When, for example, you have answered a
trainee's question, you can step outside the
relationship and observe the reaction.

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Be aware of the needs of your audience
5. PLANES OF
AWARENESS
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There are four planes of awareness: the physical,
mental, emotional and spiritual. The resourceful
trainer is aware how each of these aids or blocks
learning. So, on the physical plane, the
resourceful trainer acts when people get tired,
hungry, or uncomfortable. He or she creates
mentally-stimulating courses and develops a
climate where people feel worthy, wanted,
valued, special, important, safe, happy and
strong. They also know the value of team spirit in
the group.

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6. SURFACE
AND SUB-
SURFACE
https://pixabay.com/en/iceberg-ice-arctic-i-iceberg-snow-1321692/
Like an iceberg, there is a lot hidden from view in learning
The training process operates on more than just
the surface level. Underneath the programme of
lectures, presentations, inputs and exercises,
there is a sub-surface level about how people are
valued and how resourceful they can be as
learners. Resourceful trainers are intuitively
aware of these levels. Trainees may forget what
you taught but they will remember how you
taught.

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https://www.flickr.com/photos/gdsteam/18868047619/
Everyone knows more than they will ever learn
7.
EMPOWERING
BELIEFS
The most resourceful trainers are those who are
guided by their own empowering beliefs about
their role as trainers. Here are some of their
beliefs. Learning is natural not forced, easy not
hard. Everyone has all the resources they ever
need to learn. Learning is more about what
trainees do than what the trainer does. Drawing
their learning out is more important than pouring
my learning in. There are no difficult trainees,
only un-resourceful trainers.

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This has been a Slide Topic from Manage Train Learn
AFinal
Word
As anyone who has ever been taught a skill successfully knows, we often take our new abilities for
granted and forget the role the instructor played in our lives. When resourceful trainers influence
us, they don't just pass something on, or explain it, or show us how to do something different.
They leave a bit of themselves with us for the rest of our lives.

The Resourceful Trainer

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