1. Eric
Murphy
3205 La Costa Avenue
Carlsbad, California 92009
760-613-6199
760-942-9100
gymrogue@gmail.com
Linked In
SUMMARY
Seeking challenging sales/managementposition with opportunity for
advancement.Open to travel.
EXPERIENCE
Management Trainee, Enterprise Car Rental
Chicago,Illinois—July2014-May 2015, San Diego,CA—June-Present
Maintain fleet of 150+ vehicles. Responsible for developing new business and
maintaining current relationships
Accomplishments
 Consistently performed at the top of the Enterprise Sales Matrix
 Regularly earned high customer service marks
 Efficient in company software solutions (ECARS 2.0 & RFS)
 Manage a wide variety of customer service and administrative
tasks to resolve customer issues quickly and efficiently
Facility Operations Manager, Magdalena Ecke Family YMCA
Encinitas,California — January 2008-July2014
Problem solve departmental service issues as they arise. Ensure that the facility
is fully operational. Address members and participants needs in a timely
manner. Respond to member complaints and medical and non-medical
emergencies.
Accomplishments
● Managed daily operations for the second largest YMCA in the
country, inclusive of 20,000 members, 40,000 program
participants, 20-acre campus and a $16 million budget.
● Certified in FirstAid, CPR and AED
● Supervise staff in all departments in the facility when on duty.
● Learned to respond quicklyand calmlyto member problems.
● Entrusted with YMCA security, money handling,safe combinations,and
security passcodes.
Fitness Instructor, Magdalena Ecke Family YMCA
Encinitas,California — June 2006-February2008
Develop and monitor fitness programs including cardiovascular exercise,
strength training, flexibility, and free weight orientations. Maintenance of
equipment, including regular cleaning of the gym.
Accomplishments
● Ensure participant safety through exercise recommendations, cueing,
spotting and monitoring activity.
● Developed an understanding of physical education principles. Gained
specific experience in strength training as well as the ability to work
with varying fitness levels and ages.
Member Services, Magdalena Ecke Family YMCA
Encinitas,California — August2004-February 2008
Responsible for providing excellent customer service to members and
participants. Responsible for all aspects of program registration and other office
support related duties. Responsible for working the courtesy counter and
verifying memberships and day use passes. Register members & participants for
a variety of programs. Actively promote Y programs and membership drives.

2. Accomplishments
● Perfected computer skills including MS Office
● Gained ability to address and resolve all questions and concerns from
YMCA members, participants and staff.
La Costa UltraStar Cinemas
Carlsbad,CA — November 2002-January2005
Responsible for ticket sales and also worked as usher and doorman.
Accomplishments
● Managed to see all film releases thatplayed at UltraStar.
● Consumed lifetime quota ofpopcorn.
EDUCATION
Cal State University San Marcos
Communication Degree — 2009-2012
BA in Communications with minor in Mass Media. Graduated Fall, 2012.
SKILLS
● Skilled in Microsoft Word, Excel, Power Point
● Proficientwriter and communicator.
● Comfortable with public speaking and training.
REFERENCES
Available upon request.