Erica Brook Itohan Ehiwe

Greater Atlanta Area United States

Business Process Analyst

I've been cultivating a strong background in the area of communication and project management. Two years ago, 2014, I was a new hire, college hire, at Hewlett-Packard, now Hewlett-Packard Enterprise, providing front-line services to our Public Sector Customers. For these two years, I worked as an intermediary for technical support and clients on high priority cases and provided daily case monitoring and advance solutions support for customers with high-level visibility. I currently work as a BPA (Business Process Analyst) at Hewlett-Packard Enterprise (HPE), providing general process support for the ASC (Advance Solution Center) and driving process improvement and implementing projects t...