The document provides information about career counseling and development services offered by the SLCD, including career counseling, assessments, workshops and events, service learning opportunities, and peer advising. The career guide contains tools and resources to help students create resumes and cover letters, obtain jobs and internships, and develop their careers. It outlines the SLCD's mission to provide transformative experiences and counseling to advance student career development and benefit society.

1. The mission of the SLCD is to provide access to transformative experiences, education, and counseling that advance
student career development and benefit society.
Service Learning
& Career Development
Career Guide

2. 2
 Career Counseling
o Exploring & Deciding a Major
o Exploring & Choosing Careers
o Internships & Job Search
o Resume & Cover Letter Reviews
o Networking
o Mock Interviews
o Graduate School Information
 Service Learning
o Volunteer Opportunities
o Local & International Service
Trips
o Alternative Break Trips
 Assessments
o Meyers Briggs Type Indicator (MBTI)
o Strong Interest Inventory
o Strengths Quest
o CareerBeam
 Drop-In Peer Advising
o Resume & Cover Letter Critiques
o General Job Information
 Workshops & Events
o Professional Workshops on Campus
o Fairs
o Etiquette Dinners
Table of Contents
SLCD Services 02
Resume Checklist 03
Resume Outline 04
Resume Example 1 05
Resume Example 2 06
Creating a Profile 07
Creating an Achievement Statement 07
List of Transferable and Action Verbs 08
Formatting References 09
Why Do I Need A Cover Letter? 10
Cover Letter Outline 11
Example Cover Letter 12
Thank You Letters and Emails 13
Four Year Career Plan 14
Job and Internship Checklist 15
Wolflink 16
This career guide is designed to give you tools to create a resume and cover letter that serve you well, and
provide you guidelines and resources for developing your career and obtaining jobs and internships. Once you
have created your resume and cover letter follow these next steps to reaching your goals:
 I’ve had my resume and cover letter reviewed by someone in the SLCD (make an appointment online
or in person, drop-in’s welcomed every day from 8-5).
 I went on WolfLink to check out on/off campus jobs, work study positions, and volunteer opportunities
 I created FREE business cards at the SLCD to help with networking events.
 I developed my interview skills by practicing my responses to typical questions and scheduling a Mock
Interview with a Career Counselor to get immediate feedback.
SLCD Services Include:

3. 3
Feature
Contact Information
Name should be in bold—size should be between 14-18 point font
The rest of the address and body text should be at least 12 pt., but no smaller than
10 pt.
Address is spelled out (no abbreviations)
Can use, but not required
Education
Education is listed above experience
Most recent institution is listed first (if you attended multiple schools, consider only
including your current or degree-granting school)
Includes institution, city, state, degree, major title & graduation date
GPA can be included if above a 3.5. Academic honors and awards can be shown here
Experience
Most recent experience is listed first - unless a “Relevant Experience” category is used
Each experience lists name of employer, city, state, dates of employment/
participation, position title and position description
Each bullet/description starts with an active, power verb
Past and present tense is used consistently and accurately
Descriptions focus on accomplishment, knowledge, highlights and responsibilities –
not just duties
Special Categories
Special categories, such as Volunteering and Leadership are relevant and highlight
professionalism and skills. They demonstrate interest areas and reveal added
personal and professional dimension
Extra Points
Vocabulary reflects the industry targeted by the resume (match your keywords with
those from the job description)
Position descriptions reflect transferrable skills
Accomplishment statements use quantitative data and information specific to the
position
Resume Writing Checklist
Section
Profile

4. 4
Resume Outline
Your Name Here
Address, City, State, Zip Code
Phone number | Professional email
PROFILE (or skills, summary of qualifications, or accomplishments)
Here is one way to write this section. Briefly introduce yourself and your professional qualifications and
experiences in a line or two. For example, “Community Health major, bilingual in Spanish in English, with 2
years experience in a clinical setting seeking entry-level position in a client-centered, team-driven
environment”.
EDUCATION (can be placed here, or after your experience section)
Type of degree, major, minor | Expected Month Year
Western Oregon University, Monmouth, Oregon
Put your most recent degree first, then work backwards. Make sure to include your GPA if it is above a 3.5.
You can also put any honors, special awards received, or other academic achievements. You may also list
relevant course work and certifications if applicable.
Previous Degree | Month Year of Graduation
Institution, City, State
You do not have to list an A.A. if you have your Bachelor’s Degree, unless you had specialized in coursework
relevant to the position you are applying for. Include your Bachelor’s degrees if you have your Master degree
(and so on). Never list your high school education.
RELEVANT EXPERIENCE (can be placed before or after education)
Position/Job Title | Start Month Year – End Month Year
Company/Organization, City, State
 Example: Designed company newsletter that had a circulation of 100 supervisors and managers
 Remember to format points in Achievement Statement style, see Page 7 for a how- to guide
 3 bullet points at minimum, 5 at most. Make sure statements are two lines at most.
 Jobs go in reverse chronological order, most recent first.
Position/Job Title | Start Month Year – End Month Year
Company/Organization, City, State
 Relevant volunteer and leadership roles can also go under your experience section
 Internships and student teaching are also good selling points
 Do not list every single job you have ever had, just the relevant ones.
 Most people have three to four positions in this section
WHAT ELSE?
If you didn’t include volunteer positions in the relevant experience category, you can put it in a whole new
section. References always go on a separate document. Remember to include relevant information. Having
more information on your resume does not necessarily mean you’ll get the job!

5. 5
Resume Example 1
Sophia R. Becker
888 North Craven Drive #22
Monmouth, Oregon 97361
503-628-0000
sbecker@yahoo.com
PROFILE
Psychology undergraduate experienced in day care and mentoring at-risk youth; skilled in child counseling techniques and Spanish
and a dedicated team player who strives to reach underserved populations; seeking position as Counseling Intern with Sale m
Montessori
EDUCATION
B.A., Psychology with Spanish Minor Expected June 2014
Western Oregon University, Monmouth, OR
Hampton Honors Scholar
Mexico Study Abroad Program
 Interacted with native residents using fluent Spanish; studied people and culture while living with a Mexican host family
 Conducted informational interview with a Marriage and Family Therapist
COUNSELING RELATED EXPERIENCE
Counseling Intern August 2012 – Present
Step-up Counseling Services, Dallas, OR
 Provided counseling services to participants including individual and group consultations
 Administer, interpret, and evaluate the results of assessment tests
 Counsel individual participants on methods to achieve program prescribed objectives
 Compile and keep accurate records of client interaction
Assistant September 2010 –June 2012
Psychology Department, Monmouth, OR
 Efficiently handled research requests from faculty
 Mediated customer conflict through patient listening and problem solving
 Processed confidential information regarding statistics on Excel and Word
 Reviewed required forms to ensure accuracy, using my detail-oriented skills
ACTIVITIES & COMMUNITY INVOLVEMENT
Vice President September 2012 – Present
WOUPSA (Western Oregon University Psychology Student Association)
 Coordinate design and implementation of publicity for campus-wide events
 Organize weekly Meetings for 20 + members, resulting in better communication and team building
 Setup organizational budget and learned A/P and A/R policies
Showcases study abroad
experience and objective of trip
Profile shows areas of
experience, skills, and
position wanted
This format is clean and
makes it easy for
employers to read
Dates are in reverse
chronological order
(most recent – last)
Statements quantify,
show accomplishments,
and responsibilities

6. 6
Resume Example 2
Chris Novak
346 Commercial St. Salem, OR 97301
cnovak12@wou.edu (503)-555-5555
Education Western Oregon University, Monmouth, OR Expected June 2016
Bachelor of Arts in Business, Overall GPA: 3.5
Minor in Economics, GPA: 3.8
Study Abroad in Chichester, England August 1 – September 1, 2014
Coursework in International Business and Management
Experience JP Morgan Chase – Portland, Oregon June 2015 – August 2015
Finance Intern
 Built models based on regression analysis to determine factors affecting treasury curve
 Communicated daily with coworkers and supervisors to produce weekly charts and graphs
for business meetings
 Created daily stock market reports for traders, sales staff, and clients
University Computing Services – Monmouth, Oregon September 2013 – April 2014
Student Technology Advisor
 Performed network administrative duties on Windows and iOS devices and conducted
routine maintenance on all university electronic hardware
 Provided on-call technical support and troubleshooting for campus staff and students
 Collaborated with 8 student advisors to maintain website security and integrity
 Updated university website daily
Old Navy – Keizer, Oregon November 2012 – February 2013
Temporary Sales Associate
 Communicated with customers regarding questions and dealt with complaints as necessary
 Reorganized clothing displays to attract new customers
 Handled $1,000 in transactions on a weekly basis
Leadership Associated Students of Western Oregon University (ASWOU) October 2014 – Current
 Managed cash flows of the organization from membership fees to annual events
 Collaborated with officers to organize weekly meetings and plan school events
Skills  PC and Macintosh literate, MS Office applications, familiar with Adobe
Photoshop and Illustrator
 Fluent in Spanish and familiar with French
GPA can be
divided to show
emphasis
Bullet points
show skills,
experience,
traits, value-
added, and
outcomes
Use qualifying
words to
highlight level of
skill

7. 7
Creating a Resume Profile
The profile also referred to as a summary of qualifications, is a 2-3 sentence introduction that describes your best
and most related qualifications specific to the position you are applying for. It can include the specific job title and
organization if you wish.
Example:
Recent Psychology graduate with experience in day care and mentoring at-risk youth; skilled in customer service and
child care techniques and a dedicated team player who hopes to reach underserved populations; applying for the
Family Advocate position at Mid Valley Mentors.
Create your own profile:
Fill in the blanks below to create your own profile.
Major college student/graduate or job title with X years of experience in the industry or type of job experience;
skilled in 3 skills that relate to the job; seeking job title you’re applying for position with company name.
Creating an Achievement Statement
Action Verb + Example + Result = Achievement Statement
Under each position you have in your resume, list 3 – 5 bulleted accomplishment statements. These
statements should explain what you did in the position, how you did it, and the results of your actions.
Action Verb: Always begin
a bullet point with an
action verb. Use a variety of
action verbs to show the
variety of skills you have
(see list on next page).
Example: Giving specifics will
make you unique and stand out to
employers.
Result: State what you achieved
from your example; what was the
purpose of you doing what you
did?
Average Bullet Point with Action
Verb:
Tutored an eighth grade student
Better Bullet Point with Action
Verb and Example:
Tutored an eighth grade student
in pre-algebra
Perfect Achievement Statement with
Action Verb, Example, and Result:
Tutored an eighth grade student
in pre-algebra, using teacher’s
curriculum to raise her grade from
a C to a B+ over the course of a
year

8. 8
List of Transferable Skills & Action Verbs
TRANSFERABLE SKILLS
Transferable skills are those that can be applied in multiple work settings. Consider incorporating them, in addition to
those that are specific to your indicated career field, by providing examples of when you have successfully used them in
your bulleted accomplishment statements. Some examples of transferable skills include the following:
ACTION VERBS
Beginning each bulleted accomplishment statement with a strong action verb helps to highlight your successes and
allows a reader to get a sense of your skills by scanning the page prior to reading each individual bullet point. Make sure
verbs are varied and used in the right context.
CREATIVE
Designing
Developing
Establishing
Illustrating
Improvising
Inventing
Performing
Revitalizing
Visualizing
HUMAN RELATIONS
Advising
Assisting
Counseling
Empathizing
Facilitating
Guiding
Motivating
Representing
Serving
PUBLIC RELATIONS
Conducting
Consulting
Informing
Planning
Presenting
Promoting
Responding
Researching
Writing
RESEARCH
Assessing
Calculating
Collecting
Diagnosing
Evaluating
Examining
Extrapolating
Interviewing
Investigating
TRAINING
Adapting
Communicating
Demonstrating
Enabling
Encouraging
Evaluating
Explaining
Instructing
Planning
Stimulating
COMMUNICATION
Editing
Explaining
Influencing
Interpreting
Listening
Mediating
Promoting
Speaking
Translating
Writing
FINANCIAL
Accounting
Administering
Allocating
Auditing
Balancing
Calculating
Forecasting
Investing
Projecting
MANAGEMENT
Communicating
Consulting
Coordinating
Delegating
Directing
Evaluating
Leading
Negotiating
Persuading
Planning
PROBLEM SOLVING
Analyzing
Appraising
Diagnosing
Examining
Executing
Planning
Proving
Reasoning
Recognizing
Validating
TECHNICAL
Adjusting
Aligning
Assembling
Drafting
Engineering
Installing
Observing
Operating
Programming
Repairing
B
Balanced
Budgeted
Built
C
Calculated
Calibrated
Categorized
Charted
Classified
Coached
Collected
Combined
Communicated
Compiled
Composed
Computed
D
Developed
Devised
Diagnosed
Differentiated
Distributed
Documented
Drafted
E
Edited
Eliminated
Encouraged
Enhanced
Ensured
Established
Evaluated
Examined
Executed
F
Facilitated
Filed
Filled
Forecasted
Formulated
Fostered
Fulfilled
G
Gained
Gathered
Generated
Grew
Guided
H
Handled
Headed
Hired
I
Identified
Illustrated
Implemented
Improved
Increased
Influenced
Informed
Initiated
Instituted
Instructed
Integrated
Interviewed
L
Launched
Lectured
Led
Logged
M
Maintained
Managed
Marketed
Measured
Mediated
Mentored
Motivated
N
Negotiated
O
Obtained
Operated
Orchestrated
Organized
Oversaw
P
Performed
Planned
Prepared
Presented
Produced
Provided
R
Realized
Recommended
Reconciled
Recruited
Redesigned
Reduced
Restructured
Revamped
S
Scheduled
Served
Sold
Solved
Strengthened
Supervised
T
Tested
Tracked
Transformed
Translated
Troubleshot
U
Updated
Upgraded
V
Verified
W
Weighed
Wired
Won
A
Achieved
Acted
Adapted
Adjusted
Administered
Advanced
Advised
Altered
Analyzed
Appraised
Arranged
Assembled
Assessed
Audited
CLERICAL
Bookkeeping
Classifying
Collecting
Compiling
Computing
Examining
Filing
Organizing
Recording
Word processing

9. 9
Formatting References
Purpose
The purpose of a reference sheet is to have a list of people who can verify and elaborate on your
professional experience for a potential employer. Past employers, professors, and advisors are
the best professional references to have.
ALWAYS contact your references before including them on a reference sheet. It is also a good
idea to give them a copy of your resume and talk to them about the job you are seeking so they
will know how to best represent you.
What to Include
 Only submit your references if the application requires, or if requested by the employer!
 Your name and contact information (at top of page, same as your resume header)
 Your references' contact information, as listed below:
Example:
Anna Ramos
846 Clay Street
Monmouth, OR 97361
(503) 838-8432
mramos15@wou.edu
Mr. Robert Kalowitz
Executive Manager
Maple Tree Productions
333 NW Birch Street
Sisters, Oregon 9777
(541)-325-0098
rkalowitz@maplet.com
Supervisor
Prefix, First name, Last name
Job Title
Place of employment
Address
City, State, Zip
Phone Number
E-mail Address
Context in which you know
them
Header matches with
resume for uniformity
and professionalism

10. 10
Why Do I Need A Cover Letter?
The purpose of a cover letter are many, including:
 To inform the employer what type of position you are seeking
 To impress the employer by showcasing your knowledge about the company, and why you are
interested in becoming a part of the team
 To show the employer how well you can communicate in writing
 To compel the employer to learn more about you by reading your resume
Helpful Tips:
 Address the letter to a specific individual, if for some reason you can’t get this information by calling
the company and requesting the name and title of the person responsible for hiring, you have a few
options to choose from:
“Hiring Manager”, “Selection Committee”, or “Director of Marketing”
 Write an attention getting introduction – remember you are trying to convince the reader to want to
get to know you better, and ultimately hire you.
 State the position you are applying for, as well as relevant qualifications. Select specific experiences
that are relevant to the job and discuss them. Make sure to expand on areas that your resume leaves
open, and highlight why you are qualified.
 Tailor your letter to the needs of the company and the requirements of the position. How will the
company benefit by hiring you?
 Restate your contact information or your intention to contact them within a specified time period in
your closing paragraph. If you say you are going to contact someone in a week, make sure to do so.
 Use the same stationary and header as your resume for your cover letter.
Do Not:
 Exceed more than one page
 Address your letter with “To whom it may concern”
 State “As you can see from my resume”
 Narrate all of your life-long dreams and ambitions
 Restate what is in your resume – this is your chance to expand on skills you can bring to the company

11. 11
Cover Letter Outline
Your Name
Your present street address
City, State, Zip Code
Telephone or email
Date
Contact Person’s Name
Title
Company Name
Company Street Address
City, State, Zip Code
Dear Selection Committee,
First paragraph: State why you are writing: specify the position for which you are applying and whether you
saw an advertisement or heard about the position or company through a referral or by reputation.
Second paragraph: Briefly summarize why you are qualified for the position – use examples and specific
accomplishments to show your skills and experience, strengths, and accomplishments and relate it back to
how it will benefit the company. Do not reiterate what is on your resume. However, you can elaborate on
something in your resume and how it helped your previous place of employment. Highlight any special skills
that make you a more valuable candidate (like your desire to help others, your extensive experience in X, Y, Z,
or your interest in a related field or subject area).
Third paragraph (optional): Use this paragraph to reveal more about yourself, while still keeping it
professional. If you are a career changer, tell how skills developed during your previous experience will be an
asset to you in your new role (i.e. communication, management, organization). You can also state how and
why you are interested in this line of work or career field. Remember, do not include your whole life story, just
the relevant experiences that will help convey your passion and qualifications for this position.
Last paragraph: Express your sincerity, and once again summarize your top qualifications for this position.
Conclude by thanking the reader and mention that you are looking forward to speaking with them further
about how you can contribute to the company or department, and restating your contact information.
Sincerely,
(Signature)
Your typed, full name
You can choose to have the same header
as your resume and reference sheet, or opt
to have a more traditional letter format,
like how this example shows.

12. 12
Example Cover Letter
Ava Chung
Eugene, OR
(503) 838-8432
achung12@wou.edu
July 26, 2015
Human Resources
Human Services-Children, Adults & Families
Eugene, OR 97401
Dear Human Resources,
I am writing to express interest in the Child Protective Services Worker position. I found this position posted
on the Oregon.gov website. I would be a perfect fit for this position because of my experience with case
management, working with diverse populations, and my empathy to help others.
I have seven years of social work experience in the field helping at-risk populations; low-income, abused,
homeless, and culturally diverse. I want to continue to work with this population because I am ready to
expand my services into an area that can benefit from a Human Services company that strives to improve lives
in the community, especially the well being of children.
My degree in Community Health Education taught me about social work, at-risk populations and family health,
which is knowledge that I carried into my last job. Working as a Community Health Worker, I managed 50-100
cases on a daily basis as well as referred patients and clients to community partners. Growing up in Eugene
has given me the knowledge of resources in the area, as well as a gage on what our community needs and
expects from an organization like this.
I am passionate about helping these populations because I love to help families and especially children in
need. I know that my drive, passion, dedication and engagement on a topic like this will make me an excellent
addition to your team, and am very excited to improve the lives of many. I want to thank you for your time
and interest, and am looking forward to hearing from you soon. You can contact me by email at
mavila12@wou.edu or by cell phone at (503) 838-8432.
Sincerely,
Ava Chung
This header is an alternative
style to a traditional letter
format. It still provides all the
information a recruiter needs.
Don’t forget to include a
handwritten signature!

13. 13
Thank You Letters and E-Mails
A thank you letter or e-mail should always be sent after any type of interview. This letter should thank the
interviewer(s) for their time and information and remind the interviewer of your interest in the position and
the skills you have to offer. Thank you letters/e-mails should be sent promptly after the interview, and if
possible within 24 hours, so the interviewer has the best chance of remembering you.
Sample Thank You Letter:
Jacob Chapman
1738 Main Street
Monmouth, OR 97361
August 19, 2015
Lauren Diaz, Recruiter
Dell Inc.
1350 North East Wicker Avenue
Roseburg, OR 97470
Dear Ms. Diaz,
Thank you for the opportunity to interview yesterday for the Sales Trainee Position. I enjoyed meeting you and
learning more about Dell Inc. It was a pleasure learning about the innovative approach Dell has to sales and
marketing.
The interview with you has confirmed my initial positive impression of Dell, and I want to reiterate my strong
interest in working with you. My prior experience in tech industry sales, plus my training in communications
would enable me to progress steadily though your training program and become a productive member of the
sales team.
Again, thank you for your consideration. If you need any additional information, please feel free to contact me
at (541) 705-6777.
Sincerely,
Jacob Chapman
Addresses are not need for e-mails

14. 14
Four Year Career Plan
Make the most of your time at WOU to develop you career readiness. Below is a list of activities we recommend you
complete. In the process you will develop knowledge of your strengths and interest, confidence, and a network of
people, support and resources.
SUGGESTED ACTION STEPS
Year One: Awareness, Discover & Explore - Get to know yourself and settle in at WOU
 Explore Service Learning and Career Development (SLCD) and what we have to offer – 1st
floor of Werner University
Center, Room 119
 Register on WolfLink – WOU’s source for jobs, networking and career-related events – access on
www.wou.edu/wolflink
 Participate in a community service or volunteering activity and get actively involved on campus
 Explore CareerBeam, career exploration software – access on www.wou.edu/slcd
 Take a wide variety of classes to broaden your exposure to potential careers
Year Two: Research, Investigate & Narrow Options
 Meet with a SLCD counselor to discuss your career plans and ideas
 Actively research career fields of interest by talking to people, attend events and job shadowing
 Begin to build your personal network and keep track of names and contact information of individuals you meet
 Join a campus club or organization in an area of professional interest and attend meetings regularly
 Pursue working in an entry-level internship, or research position within your field of interest
 Attend career fairs, networking events and career related presentations
Year Three: Experience, Evaluate & Formulate Goals for Career or Graduate School
 Meet with SLCD staff to formulate job, internship or graduate school search timelines
 Research graduate or professional schools
 Develop relationships with professors and/or department heads in your major
 Complete an internship, participate in service learning
 Consider running for office in a student organization
 Attend both on-campus and off-campus career fairs and other networking and career information events
Year Four and Beyond: Plan Transitions, Apply & Achieve
 Meet with SLCD staff to design your job search strategy or finalize graduate school plans
 Consider plans B, C and D – have goals, but stay flexible
 Research companies/organizations and the career opportunities they have to offer
 Join a professional organization
 Ask faculty, with whom you have relationship, for references
 Attend both on-campus and off-campus career fairs and other networking and career information events
 Actively participate in LinkedIn

15. 15
Job and Internship Search Checklist
The job search can feel overwhelming, so it’s helpful to break it into manageable steps. The good news is you don’t have to do every
step in order. For example, you can start working on your resume before you identify what you want to do. Speak to a WOU Career
Counselor (CC) if you would like assistance with any of the steps. Use this checklist as a guide as you go through the various stages of
career development and as you begin your internship or job search.
Step 1: Know yourself
____ I have identified my personal strengths, skills, interests, and values (CC, assessments)
____ I have made a list of possible job titles/fields of interest (CC, web resources)
____ I can name two or three careers/jobs I plan to pursue
Step 2: Know where you want to work
____ I have researched organizations or companies that might hire someone with my skills, interests, and background (web
resources, informational interviewing, CC, volunteering, interning)
____ I have analyzed desired qualifications in my field and know what employers are looking for (job listings, informational
interviews)
____ I have researched potential career fields: typical entry-level jobs, typical salaries, best geographic location for jobs, etc (CC
labor market information websites, books, newspapers, info. Interviews)
____ I have identified the top three geographic areas where I’d like to live and work
____ I have identified 10 potential employers for the type of work I’m seeking
Step 3: Get ready for the search
____ I have had my resume and cover letter(s) reviewed by a professional in the field or a staff member in SLCD (make an
appointment or drop in for 15 min. appts. from 8 a.m.-5 p.m. every day)
____ I have prepared a portfolio or work samples to highlight my experience, skills, and talent
____ I have developed my “30-second speech” for short encounters with employers (CC)
____ I have identified three individuals who will serve as references
____ I have developed my interview skills (CC, books, web resources)
____ I have prepared for interviews by practicing my responses to typical questions and/or doing a mock interview (CC)
____ I have an interview suit that is appropriate for the field in which I plan to work
____ I have a professional-sounding answering machine/voice mail message in case an employer calls
____ I have a neutral/professional e-mail address to give to employers
Step 4: Start searching
____ I have updated my profile and uploaded my resume on WolfLink - www.wou.edu/wolflink
____ I regularly check WolfLink for career opportunities and I read links sent to me by my department. I read the
appropriate job-search resources for my field(s) of interest
____ I have a system for keeping track of my contacts, interviews, and other job-search activities (CC)
____ I follow up on every interesting job lead immediately
____ I have developed a list of potential networking contacts and keep in touch with them (CC and everyone you know)
____ I keep a copy of my resume next to my phone in case I receive a call from an employer
____ I follow-up each cover letter with a phone call or e-mail to the employer requesting a job interview
___ I send thank you letters or e-mails to every person who interviews me

16. 16