I created this training for business analysts, project managers, and program managers to build capabilities and level set with PMBOK principles.

1. PMO Education–
PMBOK Overview
Tuesday, August 20th
9:00 a.m. – 1:00 p.m.
Training Room

2. The purpose of this course is to ensure that the
entire Project Management Office (PMO) has the
tools for utilizing the Project Management Body of
Knowledge (PMBOK) principles - specifically around
the Process Groups and Knowledge Areas - to build
up the team's project management capabilities.
2

3. Course Agenda
3
Course Introduction
Module 1: Knowledge Areas
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up

4. Course Agenda
4
Course Introduction
Module 1: Knowledge Areas
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up

5. Introduction
What are the Course Objectives?
What is Project Management?
Why PMI’s Project Management
Body of Knowledge?
5

6. Course Objectives
By the end of this course, you will be
able to
Understand how to find the PMBOK
Process Groups and Knowledge Areas
Navigate the PMBOK as a resource to
apply PMBOK principles to Project
Management at Company
Identify the soft skills associated with
delivery according to PMBOK
6

7. Pay attention... there
will be pop quizzes!
7

8. Rules of Engagement
8

9. What is Project
Management?
Project management is the application of
knowledge, skills, tools, and techniques to project
activities to meet the project requirements.
9

10. Project Management
Maturity Model
10
Ad-hoc
Level 1
Planned
Level 2
Managed
Level 3
Integrated
Level 4
Optimized
Level 5
SOURCE: Capability Maturity Model
Integration (CMMI)

11. Why the Project Management
Body of Knowledge?
First Edition 1995
Detailed methodology,
process, and tools
Repeatable, adaptable
11

12. How is the Project Management
Body of Knowledge organized?
Initiating
Process Group
Planning
Process Group
Executing
Process Group
Monitoring
and
Controlling
Closing
Process Group
4. Project Integration Management
5. Project Scope Management
6. Project Time Management
7. Project Cost Management
8. Project Quality Management
9. Project Human Resource Management
10. Project Communication Management
12. Project Procurement Management
11. Project Risk Management
13. Stakeholder Management
Knowledge AreasProcess
Groups
12

13. Initiating
Process Group
Planning
Process Group
Executing
Process Group
Monitoring
and
Controlling
Closing
Process Group
4.1 Develop
Project Charter
4. Project
Integration
Management
4.2 Develop
Project
Management Plan
4.3 Direct and
Manage Project
Work
4.4 Monitor and
Control Project Work
4.5 Perform
Integrated Change
Control
4.6 Close Project
or Phase
5. Project Scope
Management
5.1 Plan Scope Management
5.2 Collect Requirements
5.3 Define Scope
5.4 Create WBS
6. Project Time
Management
6.1 Plan Schedule Management
6.2 Define Activities
6.3 Sequence Activities
6.4 Estimate Activity Resources
6.5 Estimate Activity Durations
6.6 Develop Schedule
7. Project Cost
Management
7.1 Plan Cost Management
7.2 Estimate Costs
7.3 Determine Budget
5.5 Validate Scope
5.6 Control Scope
6.7 Control Schedule
7.4 Control Costs
8. Project Quality
Management
8.1 Plan Quality
Management
9. Project Human
Resource Management
9.1 Plan HR
Management
Process
Groups
Knowledge
Areas
13
8.2 Perform Quality
Assurance 8.3 Control Quality
9.2 Acquire Project Team
9.3 Develop Project Team
9.4 Manage Project Team
p. 61

14. Initiating
Process Group
Planning
Process Group
Executing
Process Group
Monitoring
and
Controlling
Closing
Process Group
10. Project
Communication
Management
10.1 Plan
Communications
Management
10.2 Manage
Communications
10.3 Control
Communications
12. Project
Procurement
Management
12.1 Plan Procurement
Management
11. Project Risk
Management
11.1 Plan Risk
Management
11.2 Identify Risks
11.3 Perform
Qualitative Risk
Analysis
11.4 Perform
Quantitative Risk
Analysis
11.5 Plan Risk
Responses
13. Stakeholder
Management
13.2 Plan Stakeholder
Management
12.3 Control
Procurements
13.4 Control
Stakeholder
Engagement
12.2 Conduct
Procurements
13.1 Identify
Stakeholders
13.3 Manage
Stakeholder
Engagement
11.6 Control Risks
Process
Groups
Knowledge
Areas
14
12.3 Close
Procurements
p. 61

15. Pop Quiz #1
What does PMBOK stand for?
Project Management Body of Knowledge
What are the PMBOK Process
Groups?
Initiating
Planning
Executing
Monitoring and Controlling
Closing
15

16. Course Agenda
16
Course Introduction
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up
Module 1: Knowledge Areas

17. Knowledge Areas
17

18. Project Case Study
18
Marriott Bedding Case
Study
Time limit: 3 minutes

19. 4 Project Integration
Management
19
What is Project Integration
Management?
Identify, define, combine, unify, and
coordinate the various processes and
project management activities within the
Project Management Process groups.
p. 63

20. 4 Project Integration
Management
20
What activities does Project
Integration Management
include?
Coordination across Process Areas
Communication
Making decisions
p. 63

21. 4 Project Integration
Management
21
What are the outputs of
the Project Management
Plan?
Scope baseline, schedule baseline, cost
baseline;
Subsidiary plans to include scope
management, requirements, schedule
p. 76

22. 4.1 Develop Project
Charter
22
p. 66

23. 4.1 Develop Project
Charter
What is included in a
project charter?
Project purpose or justification,
Measurable project objectives and related success criteria,
High-level requirements,
Assumptions and constraints,
High-level project description and boundaries,
High-level risks,
Summary milestone schedule,
Summary budget,
Stakeholder list,
Project approval requirements
Assigned project manager, responsibility, and authority level
Name and authority of the sponsor or other person(s)
authorizing the project charter.
23
Hint:
Turn to
page 71
p. 71

24. Project Case Study #2 -
Project Charter
Project purpose or
justification
Measurable project
objectives and related
success criteria
High level risks
24

25. Group Exercise #1
Split into 2 groups - Group A and
Group B
Group A: Scope Management, Time Management
Group B: Cost Management, Quality Management
Discuss and prepare the
following:
Describe the process area
What components have you used? How?
25
Time limit: 20 minutes

26. Group Exercise #1
Describe the process area.
What components have you
used? How?
What is new? How can you use
this at Company?
26

27. 5 Project Scope
Management
What is WBS?
27
Work Breakdown Structure
p. 105

28. 5.4 Create WBS
5.4.2.1 Decomposition
Dividing and subdividing the project scope and
project deliverables into smaller, more manageable
parts.
Work package is the work defined at the lowest
level of the WBS for which cost and duration can
be estimated and managed.
The level of decomposition is often guided by the
degree of control needed to effectively manage
the project.
28
p. 128

29. 5.4 Create WBS
29
p. 125

30. Sample WBS
30
p. 129

31. Project Case Study #3-
Create WBS
Create WBS for the
Marriott Case Study
31

32. 6 Project Time
Management
Activity Definition
Activity Sequencing
Project Schedule
32
p. 141

33. 7 Project Cost
Management
Budgeting
Finance
33
p. 193

34. 8 Project Quality
Management
Quality Metrics
Quality Audit
34
p. 227

35. Pop Quiz #2
When do you begin developing
the project charter?
What is a WBS?
Name 3 Knowledge Areas that
we have discussed so far.
35

36. Pop Quiz #2
When do you begin developing the
project charter? In the beginning!
What is a WBS? Work Breakdown
Structure
Name 3 Knowledge Areas that we
have discussed so far. Integration,
Scope, Time, Cost, or Quality
36

37. Course Agenda
37
Course Introduction
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up
Module 1: Knowledge Areas

38. 38
SOURCE: http://www.dilbert.com/
Used for educational purposes.

39. 9 Project Human
Resource Management
What are the Human
Resource elements of
project management?
Team building
Resource calendars
Onboarding and orientation
Staff assignments
Team performance
39
p. 255

40. 10 Project Communications
Management
Project Communications Management includes
the processes that are required to ensure
timely and appropriate planning, collection,
creation, distribution, storage, retrieval,
management, control, monitoring, and the
ultimate disposition of project information.
40
p. 287

41. Case Study #4:
Communication Plan
41
Audience/
Stakeholder
Group
Purpose/
Objective
Format
(meetings, email,
status, etc.)
Frequency Responsible

42. 42
SOURCE: http://www.dilbert.com/
Used for educational purposes.

43. 10.2.2.5 Performance
Reporting
Performance reporting involves the periodic
collection and analysis of baseline versus
actual data to understand and communicate the
project progress and performance as well as
to forecast the project results.
43
p. 301

44. Case Study #5:
Status Report
Accomplishments
Next Steps
Risks
44

45. Status Reporting:
Best Practices
Keep It Simple
Clear/ concise
Unambiguous
Active vs. passive tense
45

46. Group Exercise #2
Split into 2 groups - Group A and
Group B
Group A: 11 Risk Management
Group B: 12 Procurement Management
Discuss and prepare the
following:
Describe the process area
What components have you used? How?
46
Time limit: 10 minutes

47. Group Exercise #2
Describe the process area.
What components have you
used? How?
What is new? How can you use
this at Compn?
47

48. 11 Project Risk
Management
Risk Identification
Probability vs. Impact
Risk Responses
48
p. p. 309

49. 12 Project Procurement
Management
Contract Administration
Purchase Orders
Vendor Management
49
p. 355

50. 13 Project Stakeholder
Management
Project Stakeholder Management includes
the processes required to identify the
people, groups, or organizations that could
impact or be impacted by the project, to
analyze stakeholder expectations and their
impact on the project, and to develop
appropriate management strategies for
effectively engaging stakeholders in project
decisions and execution.
50
p. 391

51. Power/ Influence Grid
51
p. 397

52. Stakeholder Engagement
Matrix
52
p. 403

53. Pop Quiz
What are the PMBOK Knowledge Areas?
What can I use to plan communications for my
project?
I have defined the scope of my project and
need to develop a schedule, what should I do
next?
What are available responses to risk?
53
Break: 5 minutes

54. Pop Quiz
What are the PMBOK Knowledge Areas? Integration,
Time, Cost, Human Resource, Risk, Procurement,
Stakeholder, Quality, Communication
What can I use to plan communications for my project?
Communication Plan
I have defined the scope of my project and need to
develop a schedule, what should I do next? Create WBS
What are available responses to risk? Avoid, Transfer,
Mitigate, Accept
54

55. Course Agenda
55
Course Introduction
Module 1: Knowledge Areas
Module 3: Interpersonal Skills
Course Wrap-Up
Module 2: Process Groups

56. Process Groups
56

57. Initiating Process Group
57
Annex A1, p . 425

58. Planning Process Group
58
Annex A1, p . 428

59. Executing Process Group
59
Annex A1, p . 445

60. Monitoring and Controlling
Process Group
60
Annex A1, p . 451

61. Closing Process Group
61
Annex A1, p . 460

62. Pop Quiz
What Process Group touches
every Knowledge Area?
62

63. Any Questions?
63
Break/ Lunch: 15 minutes

64. Course Agenda
64
Course Introduction
Module 1: Knowledge Areas
Module 2: Process Groups
Course Wrap-Up
Module 3: Interpersonal Skills

65. Interpersonal Skills
65

66. Interpersonal Skills for
Successful Project
The key to your project’s
success is the project team.
66
p. 513

67. Group Exercise
1. What would you define as
interpersonal skills?
2. Prioritize the top 3
interpersonal skills for project
managers at Company.
67

68. Group Exercise...Cont’d
Interpersonal
Skills
Behaviors
Behaviors
Behaviors
68

69. Group Exercise...Cont’d
Rating Scale: 1-5
1: Not at all
2: A little
3: So-so
4: Most times
5: Always
69

70. What will you do
differently?
Write down 3 new behaviors
you will take on to help
develop your interpersonal
skills.
70

71. Course Agenda
71
Course Introduction
Module 1: Knowledge Areas
Module 2: Process Groups
Module 3: Interpersonal Skills
Course Wrap-Up

72. Feedback
72

73. Next Steps
• PMBOK Resource
• PMO Wiki
• ITIL Training
• 4 PMI PDUs (Cat B - Continuing Ed)
• PMP certification
Thank you!
73