E. Raju is seeking a challenging position that allows for growth and development. He has over 20 years of experience in various roles including service engineer, technical engineer, and testing engineer. His experience spans multiple industries including batteries, GPS systems, power supplies, telecommunications, and more. He is skilled in troubleshooting, installation, maintenance, and customer service. Raju aims to effectively contribute to organizational objectives using his technical and communication skills.
1. CURRICULUM VITAE
E.RAJU
H.NO:1-4-27/71/138,
PADMASHALI COLONY,
KAVADIGUDA,
HYDERABAD – 500080.
Mail: raju.erravally@gmail.com Ph: 9885736444
CAREER OBJECTIVE:
Want to involve myself in a challenging environment offering scope for Growth &
Development and an opportunity to apply my learning to effectively contribute towards the
Achievement of the organizational objective.
DOMAIN AREA’S OF WORK EXPERIENCE:
In Batteries - All types Tubular, Automotive and VRLA Batteries trouble shoot and
claim handling.
In VTS (GPRS) Systems – GPS Systems Installations and Maintenance.
In Weighing Machines – Power Supplies and calibration Component level Service.
In Power Supply’s – Inverters, UPS (Online and Offline) up to 10KVA , Stabilizers
Component level Service.
In Telecom – Telephones, Coin Boxes, Billing machines Component level Service.
ACADEMIC INFORMATION:
EDUCATIONAL
: S.S.C from Board of Secondary Education, RR Dist ,AP
: ITI Electronics from Visveshwaraiah Industrial Training Institute, Tarnaka,
Hyderabad, AP.
PERSONNEL STRENGTH:
Having basic knowledge in computer operations.
Good technical and Communication Skills.
Sense of responsibility and a very hard worker.
WORK EXPERIENCE:
2. 1.
Present Employment: Sr. Service Engineer (Service In charge)
Period of Employment: Sep’2012 to Till Date…….,
Organization: M/s. Southern Batteries Pvt Ltd
Company Profile: Tubular, VRLA, Inverter & UPS, Automotive Manufacturing Industry.
Key Responsibilities:
Maintenance of Service Stations 2nos (AP & TS).
Guiding the team of 5Members both at AP & TS.
Training them to the organization standards and Ensure customer
satisfaction to the best possible.
Lowering the Warranty Failure Ratio.
Controlling the Inverter and VRLA Abuse
Achievements and Implements:
Being a leader for the TEAM of 5, am more responsible for the product
handling and testing.
Implementing the Warranty Test procedure under the guidelines from
our senior team thus ensuring the customer satisfaction ahead.
Training the Core (Front Force) people (like Dealers and Distributors)
for need of customer handling effectively.
Training OEM team for handling VRLA Batteries, and Higher KVA Online
UPS. Thus improving the life of battery and reduction of warranty
failures.
Moving collectively with Sales People for attending the core unsolved
problems.
Timely reporting the product feedback to the management and seniors
for development.
2.
Previous Employment: Technical Engineer in Field
Period of Employment: Oct’2007 to Aug2012,
Organization: M/s. Albireo Telemetrics Pvt Ltd
Company Profile: GPRS Equipments (VTS-Vehicle Tracking Systems).
Key Responsibilities:
Installation of the Equipments in the Vehicle and Training the Key
Operators and Drivers on the usage of the system efficiently.
Providing the Service Support in States of United Andhra Pradesh,
Tamilnadu,& Karnataka.
Coordinating with the service support engineers (5Nos) across the
region.
Online Tracking of the instruments for any breakdowns and attending
them at the earliest.
3. Nature of Job:
GPS Equipments Installation & with On-line tracking the devices
working status with PC Support Tracking Program & providing Service
round the clock
As this are installed on Vehicles My team was ready to provide the
customer support at their convenient and available timings.
About Organization:
Initially the company is named as M/s Albireo Telematics Pvt Ltd., and
the Management has changed and Named as M/s.Rosmerta Engineering Pvt
Ltd, I Was observed in the new organization with higher responsibilities
3
Previous Employment: Service Executive
Period of Employment: Mar’2006 to Sep’2007,
Organization: M/s. Base Corporation Ltd
Company Profile: Manufacturers of H-UPS, Batteries & Importer of Online UPS
and VRLA Batteries.
Key Responsibilities:
Major Role is of Handling HUPS and Online UPS Service.
Providing End Customer Support and Dealer Support at Out Stations.
Identifying the Trouble and rectification of Problem in UPS (Board
Level and Component Level of Service).
Also supporting the upcountry Dealer Visits for training and
Rectification of HUPS on site and also Battery Warranty Testing and
approval at these areas.
Effectively trained around 50 Retailers (who are fresher to the field) in
trouble shooting Inverters and Batteries.
Collectively conducting the service camps and mega dealer meets for
brand promotion and product awareness.
4
Previous Employment: Testing Engineer
Period of Employment: Mar’2004 to Mar’2006,
Organization: M/s. Weitex India Ltd
Company Profile: UPS & Inverter’s & Weighing Equipments Manufacturing Industry
SMPS Power Supplies: 500VA/12V to 1KVA/24V
Key Responsibilities:
4. Assembling and Servicing the Equipments on Customer Site and office
also.
Providing End Customer Service.
5
Previous Employment: Testing Engineer
Period of Employment: Sep’1997 to Mar’2004.
Organization: M/s. Balaji Electronics
Company Profile: UPS & Inverter Manufacturing Industry
Key Responsibilities:
Assembling and testing the Quality and Certification of QA.
Providing End Customer Service.
Providing Onsite component Level Service.
6
Previous Employment: Junior Testing & Service Engineer
Period of Employment: Jan1995 to Aug’1997.
Organization: M/s. Pacific Tele Communications & Instruments Ltd
Company Profile: STD PCO Equipments Manufacturing Industry
(one of the Largest Manufacturer for STD & PCO Equipments, in India)
Key Responsibilities:
Assembling and testing the Quality and Certification of QA.
Providing End Customer Service.
PERSONAL PROFILE:
NAME : E.RAJU
FATHER’S NAME : E.HANMANTH REDDY
GENDER : MALE
DATE OF BIRTH : 20.06.1976
MARITAL STATUS : MARRIED
LANGUAGES KNOW : ENGLISH, HINDI, TELUGU
PERSONALITY TRAITS : Self confidence, hard working and committed.
DECLARATION:
I hereby declare that the information given above is true and correct to the best of my
knowledge and belief.
PLACE: SECUNDERABAD
DATE: E.RAJU.