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THE SAVINGS BEHAVIOR 
IN SERBIA 
a representative survey among 
the general population 15+ 
September 2014
Survey design SR 1 
Research aim 
The present report documents the results of the 2014 Savings Research in Serbia, 
investigating people’s behavior, attitudes, motives and strategies in regard to saving. 
Comparable researches were conducted in the following countries: Austria, Czech 
Republic, Slovakia, Hungary, Croatia, Romania. 
Results of these countries are presented in separate reports. 
Method/ Sample 
• telephone interviews, nationwide 
• representative for the bankable population, aged 15+ years 
Sample size In total, n=500 interviews were conducted. 
Timing 
Interviewing took place in September 2014. 
Trend figures show developments compared to the previous surveys in 2013 and 
2012. 
Contact 
Research Director 
Ansgar Löhner 
Tel: 0043/ 732 77 22 55 - 208 
mob.: 0043/ 676 9164650 
loehner@imas.at 
Project Executive 
Astrid Heinrich 
Tel: 0043/ 732 77 22 55 - 217 
heinrich@imas.at
The importance of saving, trends SR 2 
Question 1: "First in general, how important do you personally assess 'putting money away'? Would you say, 'putting money away' is for 
you –" % 
General population 15+ in Serbia 
2014 2013 2012 
Putting money away is - 
Very important - 1 
Rather important - 2 
Only somewhat important - 3 
Of minor importance - 4 
Not important at all - 5 
43 
34 
15 
3 
5 
40 
34 
15 
7 
4 
44 
28 
16 
6 
6 
Average 1,9 2,0 2,0
The importance of saving SR 3 
Question 1: "First in general, how important do you personally assess 'putting money away'? Would you say, 'putting money away' is for 
you –" 
+/- Diff. to 2013 % 
Total Men Women 
15 - 29 
years 
30 - 49 
years 
50+ 
years 
Erste Bank 
clients *) 
(n=500) (n=240) (n=260) (n=120) (n=170) (n=210) 
Putting money away is - 
Very important - 1 +3 
Rather important - 2 0 
Only somewhat important - 3 0 
Of minor importance - 4 -4 
Not important at all - 5 +1 
Average 1,9 -0,1 2,0 1,8 2,0 1,9 1,9 
*) Number of cases too low. 
General population 15+ in Serbia 
43 
34 
15 
3 
5 
39 
47 
35 
46 46 
34 
34 
37 
31 35 
19 
12 25 14 11 
3 3 
2 
4 2 
5 5 
1 
5 7
Usage of savings products, trends SR 4 
Question 2: "What about you, which of the following savings-products do you personally use? Do you personally have a -" 
% 
2014 2013 2012 
Savings products are personally used: 
Life insurance 
Fixed deposit saving 
A vista 
Pension fund 
Children saving 
Real estate *) *) 
Gold or other precious metals *) *) 
Active saving 
Investment fund, bonds *) *) 
Save in cash, at home or in a safe box 
None of this, do not save 
*) Not asked before 
General population 15+ in Serbia 
9 
9 
8 
4 
1 
2 
48 
36 
9 
9 
7 
6 
3 
3 
2 
1 
0 
45 
39 
11 
12 
10 
5 
2 
2 
55 
27
Current monthly savings amount, trends SR 5 
Question 3: "And how much money do you currently put away? If you do not have a monthly savings plan, please convert it to monthly. Would you 
say you currently save per month -" 
% 
Savers in Serbia 
2014 2013 2012 
Currently put away per month: 
0 RSD / nothing 
Up to 2.000 RSD 
2.001 to 4.000 RSD 
4.001 to 6.000 RSD 
6.001 to 12.000 RSD 
12.001 to 20.000 RSD 
More than 20.000 RSD 
10 
30 
28 
16 
10 
3 
3 
11 
32 
25 
16 
10 
2 
3 
12 
27 
21 
19 
14 
4 
4 
Average amount 4 200 RSD 4 185 RSD 4 777 RSD
Current monthly savings amount SR 6 
Question 3: "And how much money do you currently put away? If you do not have a monthly savings plan, please convert it to monthly. Would you 
say you currently save per month -" 
+/- Diff. to 2013 % 
Total Men Women 
15 - 29 
years 
30 - 49 
years 
50+ 
years 
Erste Bank 
clients *) 
(n=300) (n=145) (n=155) (n=84) (n=103) (n=113) 
Currently put away per month: 
0 RSD / nothing 
Up to 2.000 RSD 
2.001 to 4.000 RSD 
4.001 to 6.000 RSD 
6.001 to 12.000 RSD 
12.001 to 20.000 RSD 
More than 20.000 RSD 
Average amount 4 200 RSD +15 RSD 4 990 RSD 3 463 RSD 3 952 RSD 4 176 RSD 4 409 RSD 
*) Number of cases too low. 
Savers in Serbia 
10 
30 
28 
16 
10 
3 
3 
10 
26 
23 
21 
12 
4 
4 
10 
33 
33 
12 
9 
2 
2 
5 
33 
32 
16 
9 
3 
2 
10 
24 
30 
19 
12 
4 
1 
13 
33 
23 
13 
10 
3 
4
Satisfaction with current savings amount, trends SR 7 
Question 4: "Are you satisfied with the amount you currently are able to save or not? Would you say you are –" 
% 
Savers in Serbia 
2014 2013 2012 
With current savings amount- 
Very satisfied - 1 
Rather satisfied - 2 
So so - 3 
Less satisfied - 4 
Not at all satisfied - 5 
5 
17 
15 
33 
29 
5 
12 
18 
25 
40 
6 
14 
15 
27 
38 
Average 3,6 3,8 3,8
Motivations for saving, trends SR 8 
Question 5: "All in all, what is your motivation to save money? I will now read to you various possible motivations to put money away. Please always 
tell me if this is personally for you a motivation to save money as well." 
% 
Personal motivations for saving- 2014 2013 2012 
Saveguarding: 
Financial back up, for emergencies 
As an old age pension provision, 
in order to stop working earlier, as nursing care insurance 
Purchases: 
So that I can afford something later on 
For smaller and larger acquisitions, renovations 
For vacation trip 
Without a special reason 
Savers in Serbia 
72 
24 
43 
36 
22 
7 
75 
28 
45 
38 
25 
8 
80 
30 
56 
44 
33 
5
SR 9 
The important aspects of savings/investment 
products (prompted) 
Question 7: "Often people have different opinions on what to expect from savings- and investment products. No matter if you currently have such 
products, we would like to know a little about your opinion. I am going to read to you several statements. Please tell me which one of those is for you 
personally the most important aspect in regard to savings, which one is the second most important, and which one the third most important one." 
most important 
2nd most important 
3rd most important 
% 
Total Men Women 
15 - 29 
years 
30 - 49 
years 
50+ 
years 
Erste Bank 
clients *) 
(n=500) (n=240) (n=260) (n=120) (n=170) (n=210) 
Money always disposable 
Low risk 
High interest rates or yields 
Easily understandable 
products 
*) Number of cases too low. 
General population 15+ in Serbia 
59 
21 
14 
7 
18 
35 
33 
13 
16 
33 
28 
23 
93 
89 
75 
43 
54 
24 
17 
6 
17 
41 
30 
12 
21 
30 
30 
19 
92 
95 
77 
37 
64 
18 
11 
7 
19 
29 
37 
15 
11 
36 
25 
28 
94 
83 
73 
50 
62 
22 
11 
4 
18 
36 
32 
14 
17 
28 
35 
21 
97 
86 
78 
39 
59 
20 
17 
4 
15 
38 
32 
14 
16 
35 
27 
23 
90 
93 
76 
41 
57 
21 
12 
10 
21 
32 
35 
12 
15 
35 
25 
25 
93 
88 
72 
47
People’s attitudes towards investments SR 10 
Question 9: "One question in regard to 'financial investments', meaning bonds, stocks, funds etc. 
What is your general opinion in regard to invest your money into bonds, stocks, funds etc? Would you say –" 
General population 15+ in Serbia 
Diff. to 2012 % 
Total Men Women 
15 - 29 
years 
30 - 49 
years 
50+ 
years 
(n=500) (n=240) (n=260) (n=120) (n=170) (n=210) 
Opinion on investing in bonds, 
stocks, funds, etc. - 
Very positive - 1 +3 
8 
Rather positive - 2 0 
15 
Neutral - 3 +9 
64 
Rather negative - 4 -9 
7 
5 
Very negative - 5 -5 
8 8 9 7 8 
13 16 17 
15 14 
64 
64 
67 
66 
61 
7 
8 
6 
6 
10 
7 4 1 
6 7 
Average 2,9 -0,2 2,9 2,8 2,7 2,9 2,9
Reasons for negative opinion on investments SR 11 
Question 9: "One question in regard to 'financial investments', meaning bonds, stocks, funds etc. 
What is your general opinion in regard to invest your money into bonds, stocks, funds etc? Would you say –“ 
Question 10: "Why is your opinion on bonds, stocks, funds etc. negative?“ 
Diff. to 2012 
General population 15+ in Serbia 
(n=500) 
% 
People with negative opinion on investments (bonds, stocks, funds) 
Reasons for negative opinion: 
13 
33 
(13%=100%, n=63) 
Too risky, too uncertain -2 
30 
Missing trust, do not trust these investments +5 
27 
Bad experiences: Lost money (personally/ family) +10 
8 
Fraud, rip-off 0 
4 
Negative news: Have heard a lot of bad things -4 
4 
Missing knowledge: Don't know anything/ enough about it -1 
4 
Because of the crisis -1 
1 
Overall no interest -2 
1 
Other +1
SR 12 
Expected development of interests on savings, 
investments in the next 5 years 
Question 11: "What do you think: How will the interest rates on savings- or investment products develop in the next 5 years? Will they rather –" 
% 
Total Men Women 
15 - 29 
years 
30 - 49 
years 
50+ 
years 
Erste Bank 
clients *) 
(n=500) (n=240) (n=260) (n=120) (n=170) (n=210) 
Increase 
Stay the same 
Decrease 
Don't know 
*) Number of cases too low. 
General population 15+ in Serbia 
24 
41 
21 
14 
25 
44 
22 
9 
23 
39 
20 
18 
37 
34 
23 
5 
24 
47 
21 
8 
17 
40 
20 
23
SR 13 
Long-term plans for investing money to avoid loss of 
value 
Question 12: "Recently, there have been many discussions about the low interest rates on deposits, which do not even compensate the inflation. May I 
ask you on your opinion: Have you already thought about the best ways of investing your money in the long term, so that it will not lose its value? Or 
aren't you making any plans about this at the moment?" 
% 
Total Men Women 
15 - 29 
years 
30 - 49 
years 
50+ 
years 
Erste Bank 
clients*) 
(n=304) (n=147) (n=157) (n=84) (n=105) (n=114) 
Yes, have already thought about it 
No, don't make any plans 
*) Number of cases too low. 
Savers in Serbia 
9 
91 
13 
87 
5 
95 
10 
90 
11 
89 
7 
93
SR 14 
Intention to make plans in the future to avoid a loss of 
value 
Question 12b: "And do you intend to make any plans in the future about how to invest your money because of the low interest rates?" 
Savers in Serbia 
(n=304) 
% 
People who don't make plans at the moment 
Intentions to make plans in the future 
to avoid a loss of value in savings 
91 
(91%=100%, n=277) 
Yes 
17% 
No 
83%

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Rezultati istraživanja o štednji u Srbiji za 2014. godinu

  • 1. THE SAVINGS BEHAVIOR IN SERBIA a representative survey among the general population 15+ September 2014
  • 2. Survey design SR 1 Research aim The present report documents the results of the 2014 Savings Research in Serbia, investigating people’s behavior, attitudes, motives and strategies in regard to saving. Comparable researches were conducted in the following countries: Austria, Czech Republic, Slovakia, Hungary, Croatia, Romania. Results of these countries are presented in separate reports. Method/ Sample • telephone interviews, nationwide • representative for the bankable population, aged 15+ years Sample size In total, n=500 interviews were conducted. Timing Interviewing took place in September 2014. Trend figures show developments compared to the previous surveys in 2013 and 2012. Contact Research Director Ansgar Löhner Tel: 0043/ 732 77 22 55 - 208 mob.: 0043/ 676 9164650 loehner@imas.at Project Executive Astrid Heinrich Tel: 0043/ 732 77 22 55 - 217 heinrich@imas.at
  • 3. The importance of saving, trends SR 2 Question 1: "First in general, how important do you personally assess 'putting money away'? Would you say, 'putting money away' is for you –" % General population 15+ in Serbia 2014 2013 2012 Putting money away is - Very important - 1 Rather important - 2 Only somewhat important - 3 Of minor importance - 4 Not important at all - 5 43 34 15 3 5 40 34 15 7 4 44 28 16 6 6 Average 1,9 2,0 2,0
  • 4. The importance of saving SR 3 Question 1: "First in general, how important do you personally assess 'putting money away'? Would you say, 'putting money away' is for you –" +/- Diff. to 2013 % Total Men Women 15 - 29 years 30 - 49 years 50+ years Erste Bank clients *) (n=500) (n=240) (n=260) (n=120) (n=170) (n=210) Putting money away is - Very important - 1 +3 Rather important - 2 0 Only somewhat important - 3 0 Of minor importance - 4 -4 Not important at all - 5 +1 Average 1,9 -0,1 2,0 1,8 2,0 1,9 1,9 *) Number of cases too low. General population 15+ in Serbia 43 34 15 3 5 39 47 35 46 46 34 34 37 31 35 19 12 25 14 11 3 3 2 4 2 5 5 1 5 7
  • 5. Usage of savings products, trends SR 4 Question 2: "What about you, which of the following savings-products do you personally use? Do you personally have a -" % 2014 2013 2012 Savings products are personally used: Life insurance Fixed deposit saving A vista Pension fund Children saving Real estate *) *) Gold or other precious metals *) *) Active saving Investment fund, bonds *) *) Save in cash, at home or in a safe box None of this, do not save *) Not asked before General population 15+ in Serbia 9 9 8 4 1 2 48 36 9 9 7 6 3 3 2 1 0 45 39 11 12 10 5 2 2 55 27
  • 6. Current monthly savings amount, trends SR 5 Question 3: "And how much money do you currently put away? If you do not have a monthly savings plan, please convert it to monthly. Would you say you currently save per month -" % Savers in Serbia 2014 2013 2012 Currently put away per month: 0 RSD / nothing Up to 2.000 RSD 2.001 to 4.000 RSD 4.001 to 6.000 RSD 6.001 to 12.000 RSD 12.001 to 20.000 RSD More than 20.000 RSD 10 30 28 16 10 3 3 11 32 25 16 10 2 3 12 27 21 19 14 4 4 Average amount 4 200 RSD 4 185 RSD 4 777 RSD
  • 7. Current monthly savings amount SR 6 Question 3: "And how much money do you currently put away? If you do not have a monthly savings plan, please convert it to monthly. Would you say you currently save per month -" +/- Diff. to 2013 % Total Men Women 15 - 29 years 30 - 49 years 50+ years Erste Bank clients *) (n=300) (n=145) (n=155) (n=84) (n=103) (n=113) Currently put away per month: 0 RSD / nothing Up to 2.000 RSD 2.001 to 4.000 RSD 4.001 to 6.000 RSD 6.001 to 12.000 RSD 12.001 to 20.000 RSD More than 20.000 RSD Average amount 4 200 RSD +15 RSD 4 990 RSD 3 463 RSD 3 952 RSD 4 176 RSD 4 409 RSD *) Number of cases too low. Savers in Serbia 10 30 28 16 10 3 3 10 26 23 21 12 4 4 10 33 33 12 9 2 2 5 33 32 16 9 3 2 10 24 30 19 12 4 1 13 33 23 13 10 3 4
  • 8. Satisfaction with current savings amount, trends SR 7 Question 4: "Are you satisfied with the amount you currently are able to save or not? Would you say you are –" % Savers in Serbia 2014 2013 2012 With current savings amount- Very satisfied - 1 Rather satisfied - 2 So so - 3 Less satisfied - 4 Not at all satisfied - 5 5 17 15 33 29 5 12 18 25 40 6 14 15 27 38 Average 3,6 3,8 3,8
  • 9. Motivations for saving, trends SR 8 Question 5: "All in all, what is your motivation to save money? I will now read to you various possible motivations to put money away. Please always tell me if this is personally for you a motivation to save money as well." % Personal motivations for saving- 2014 2013 2012 Saveguarding: Financial back up, for emergencies As an old age pension provision, in order to stop working earlier, as nursing care insurance Purchases: So that I can afford something later on For smaller and larger acquisitions, renovations For vacation trip Without a special reason Savers in Serbia 72 24 43 36 22 7 75 28 45 38 25 8 80 30 56 44 33 5
  • 10. SR 9 The important aspects of savings/investment products (prompted) Question 7: "Often people have different opinions on what to expect from savings- and investment products. No matter if you currently have such products, we would like to know a little about your opinion. I am going to read to you several statements. Please tell me which one of those is for you personally the most important aspect in regard to savings, which one is the second most important, and which one the third most important one." most important 2nd most important 3rd most important % Total Men Women 15 - 29 years 30 - 49 years 50+ years Erste Bank clients *) (n=500) (n=240) (n=260) (n=120) (n=170) (n=210) Money always disposable Low risk High interest rates or yields Easily understandable products *) Number of cases too low. General population 15+ in Serbia 59 21 14 7 18 35 33 13 16 33 28 23 93 89 75 43 54 24 17 6 17 41 30 12 21 30 30 19 92 95 77 37 64 18 11 7 19 29 37 15 11 36 25 28 94 83 73 50 62 22 11 4 18 36 32 14 17 28 35 21 97 86 78 39 59 20 17 4 15 38 32 14 16 35 27 23 90 93 76 41 57 21 12 10 21 32 35 12 15 35 25 25 93 88 72 47
  • 11. People’s attitudes towards investments SR 10 Question 9: "One question in regard to 'financial investments', meaning bonds, stocks, funds etc. What is your general opinion in regard to invest your money into bonds, stocks, funds etc? Would you say –" General population 15+ in Serbia Diff. to 2012 % Total Men Women 15 - 29 years 30 - 49 years 50+ years (n=500) (n=240) (n=260) (n=120) (n=170) (n=210) Opinion on investing in bonds, stocks, funds, etc. - Very positive - 1 +3 8 Rather positive - 2 0 15 Neutral - 3 +9 64 Rather negative - 4 -9 7 5 Very negative - 5 -5 8 8 9 7 8 13 16 17 15 14 64 64 67 66 61 7 8 6 6 10 7 4 1 6 7 Average 2,9 -0,2 2,9 2,8 2,7 2,9 2,9
  • 12. Reasons for negative opinion on investments SR 11 Question 9: "One question in regard to 'financial investments', meaning bonds, stocks, funds etc. What is your general opinion in regard to invest your money into bonds, stocks, funds etc? Would you say –“ Question 10: "Why is your opinion on bonds, stocks, funds etc. negative?“ Diff. to 2012 General population 15+ in Serbia (n=500) % People with negative opinion on investments (bonds, stocks, funds) Reasons for negative opinion: 13 33 (13%=100%, n=63) Too risky, too uncertain -2 30 Missing trust, do not trust these investments +5 27 Bad experiences: Lost money (personally/ family) +10 8 Fraud, rip-off 0 4 Negative news: Have heard a lot of bad things -4 4 Missing knowledge: Don't know anything/ enough about it -1 4 Because of the crisis -1 1 Overall no interest -2 1 Other +1
  • 13. SR 12 Expected development of interests on savings, investments in the next 5 years Question 11: "What do you think: How will the interest rates on savings- or investment products develop in the next 5 years? Will they rather –" % Total Men Women 15 - 29 years 30 - 49 years 50+ years Erste Bank clients *) (n=500) (n=240) (n=260) (n=120) (n=170) (n=210) Increase Stay the same Decrease Don't know *) Number of cases too low. General population 15+ in Serbia 24 41 21 14 25 44 22 9 23 39 20 18 37 34 23 5 24 47 21 8 17 40 20 23
  • 14. SR 13 Long-term plans for investing money to avoid loss of value Question 12: "Recently, there have been many discussions about the low interest rates on deposits, which do not even compensate the inflation. May I ask you on your opinion: Have you already thought about the best ways of investing your money in the long term, so that it will not lose its value? Or aren't you making any plans about this at the moment?" % Total Men Women 15 - 29 years 30 - 49 years 50+ years Erste Bank clients*) (n=304) (n=147) (n=157) (n=84) (n=105) (n=114) Yes, have already thought about it No, don't make any plans *) Number of cases too low. Savers in Serbia 9 91 13 87 5 95 10 90 11 89 7 93
  • 15. SR 14 Intention to make plans in the future to avoid a loss of value Question 12b: "And do you intend to make any plans in the future about how to invest your money because of the low interest rates?" Savers in Serbia (n=304) % People who don't make plans at the moment Intentions to make plans in the future to avoid a loss of value in savings 91 (91%=100%, n=277) Yes 17% No 83%