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Etienne Venteretienne.venter@santam.co.za
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Business Solution Delivery Capability
Business Agility
1. Business Agility
Overview
Agility is the ability of an organization to
renew itself, adapt, change quickly, and
succeed in a rapidly changing,
ambiguous, turbulent environment.
Aaron De Smet
Speak up when something’s not right
and should be improved. Don’t be afraid
to challenge and shoot for better.
Care enough about the work
you do and the business you
are part of. Bring a sense of
energy and drive to your work.
Remember that clients trust us with
their insurance needs.
Don’t take short cuts, do a proper
job, finish things. Strive for success
Think about the long term
impact of your actions.
Strive to see beyond the facts
in front of you and care about
the human behind them.
Keep your promises.
Do what you say you are
going to do.
Crew: +- 5500 & rotates every 6 months Crew: +- 3000 (permanent + contractors)
dynamic elements
McKinsey Quarterly December 2015
Business Agility
McKinsey Quarterly December 2015
Business Agility
BSDF
structure
BSDF
Processes
BSDF DPF +
SDF + PEG
Business Agility & IP
Knowledge
retention
Knowledgelost
Business Solution Delivery
Framework
2. BSDF Overview
Business Solution Delivery Framework
Technology Layer
Application + Data Layer
Business Layer
Business Solution Delivery Framework
C: Information
Systems
Architectures
D: Technology
Architecture
E: Opportunities
& Solutions
F: Migration
Planning
G: Implementation
Governance
H: Architecture
Change
Management
B: Business
Architecture
A: Architecture
Vision
Concept
L1 processes impacted
Project Concept
Scope Definition
Deploy
● User Story Design
● Build
● Test
Inception Construction
S0 BC S1 BC
Production
Solution Architecture
Design
Product Backlog
Change Requests
● Pilot
● Migration
● Warrantee
● Operational
Integration Impact | New
Foundation Component
Enhancement
Current Technology
Current Systems
Requirements
Management
Business Solution Delivery Framework - Concepts
Data
ConstructionSolutionConceptScope
Sea
Level
Cloud
Level
Project Goal
Process Goal
Requirements
Project Owner
Process Owner
System Owner $
Class diagram
IE data model
Process diagram
Sequence diagram
State machine
Screen navigation
Screen design
DW structure
Test definitions
Component diagram
Build
Test
Maintainbacklog
Sub-process design (BPMN) & Requirements
Main process context
Project scope (Project canvas)
$
UC Scenarios Requirements
S1 S2 S3 R1 R2 R3



a
1
a
2
a
3
a
4
a
1
a
4
BusinessApplication+Technology
Fish
Level
Use
Case
Project
Main Process
1..*
Design 0..*
Tasks
Application co-operation
viewpoint
Infrastructure usage
viewpoint
Sub -
process
+
R1 R2 R3
a1
a5a2
a3
a4
a
1
a
5
a
3
a
4
Business Solution Delivery Framework + Project Portfolio
B.
Business
Architecture
G.
Implementation
Governance
A.
Architecture
Vision
D.
Technology
Architecture
H.
Architecture
Change
Management
E.
Opportunities
&
Solutions
F.
Migration
Planning
C.
Information
Systems
Architecture
Requirements
Management
Preliminary
Business
Unit A
Business
Unit B
Business
Unit C
Business
Unit D
E. Opportunities & Solutions
F. Migration Planning
AA A A
Business
Strategy
Desired State
Desired State
Desired State
B.B. B. B. Current State Gaps
CC C C Current State Gaps
D D D D Current State Gaps
Identification of Required Change
Implementation of Change
C: Information
Systems
Architectures
D: Technology
Architecture
E: Opportunities
& Solutions
F: Migration
Planning
G: Implementation
Governance
H: Architecture
Change
Management
B: Business
Architecture
A: Architecture
Vision
Concept
L1 processes impacted
Project Concept
Scope Definition
Deploy
● User Story Design
● Build
● Test
Inception Construction
S0 BC S1 BC
Production
Solution Architecture
Design
Product Backlog
Change Requests
● Pilot
● Migration
● Warrantee
● Operational
Integration Impact | New
Foundation Component
Enhancement
Current Technology
Current Systems
Requirements
Management
Concept
3. Concept
Concept – Project Canvas
C: Information
Systems
Architectures
D: Technology
Architecture
E: Opportunities
& Solutions
F: Migration
Planning
G: Implementation
Governance
H: Architecture
Change
Management
B: Business
Architecture
A: Architecture
Vision
Concept
L1 processes impacted
Project Concept
Scope Definition
Deploy
● User Story Design
● Build
● Test
Inception Construction
S0 BC S1 BC
Production
Solution Architecture
Design
Product Backlog
Change Requests
● Pilot
● Migration
● Warrantee
● Operational
Integration Impact | New
Foundation Component
Enhancement
Current Technology
Current Systems
Requirements
Management
Inception – Scope
Definition
4. Inception
Inception – Scope Definition
C: Information
Systems
Architectures
D: Technology
Architecture
E: Opportunities
& Solutions
F: Migration
Planning
G: Implementation
Governance
H: Architecture
Change
Management
B: Business
Architecture
A: Architecture
Vision
Concept
L1 processes impacted
Project Concept
Scope Definition
Deploy
● User Story Design
● Build
● Test
Inception Construction
S0 BC S1 BC
Production
Solution Architecture
Design
Product Backlog
Change Requests
● Pilot
● Migration
● Warrantee
● Operational
Integration Impact | New
Foundation Component
Enhancement
Current Technology
Current Systems
Requirements
Management
4. Inception
Inception – Solution
Architecture Definition
Inception – Solution Architecture Definition
C: Information
Systems
Architectures
D: Technology
Architecture
E: Opportunities
& Solutions
F: Migration
Planning
G: Implementation
Governance
H: Architecture
Change
Management
B: Business
Architecture
A: Architecture
Vision
Concept
L1 processes impacted
Project Concept
Scope Definition
Deploy
● User Story Design
● Build
● Test
Inception Construction
S0 BC S1 BC
Production
Solution Architecture
Design
Product Backlog
Change Requests
● Pilot
● Migration
● Warrantee
● Operational
Integration Impact | New
Foundation Component
Enhancement
Current Technology
Current Systems
Requirements
Management
4. Inception
Inception – Product
Backlog
Inception – Product Backlog
C: Information
Systems
Architectures
D: Technology
Architecture
E: Opportunities
& Solutions
F: Migration
Planning
G: Implementation
Governance
H: Architecture
Change
Management
B: Business
Architecture
A: Architecture
Vision
Concept
L1 processes impacted
Project Concept
Scope Definition
Deploy
● User Story Design
● Build
● Test
Inception Construction
S0 BC S1 BC
Production
Solution Architecture
Design
Product Backlog
Change Requests
● Pilot
● Migration
● Warrantee
● Operational
Integration Impact | New
Foundation Component
Enhancement
Current Technology
Current Systems
Requirements
Management
Construction
5. Construction
Construction – User Story Realization
C: Information
Systems
Architectures
D: Technology
Architecture
E: Opportunities
& Solutions
F: Migration
Planning
G: Implementation
Governance
H: Architecture
Change
Management
B: Business
Architecture
A: Architecture
Vision
Concept
L1 processes impacted
Project Concept
Scope Definition
Deploy
● User Story Design
● Build
● Test
Inception Construction
S0 BC S1 BC
Production
Solution Architecture
Design
Product Backlog
Change Requests
● Pilot
● Migration
● Warrantee
● Operational
Integration Impact | New
Foundation Component
Enhancement
Current Technology
Current Systems
Requirements
Management
Traceability
6. Traceability
Construction – Traceability
JIRA Issue Types & Relationships
User Story
Test Case
Subtask
Artifact (Code) Release
Artifact
(Model)
Use Case
is blocked by
has
is part of
Developer
subtask
Design
subtask
Testing
subtask
realizes
Process
groups
Swim lane
Epic
Story
Summary
7. Summary
Business & IT Alignment
Process
Activity Detail
Process Scenarios
PublishedinConfluence
Modelledin
ARIS
JIRAAsset
Management
Business solution delivery capability v4.0

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Business solution delivery capability v4.0

  • 2. Business Agility 1. Business Agility Overview Agility is the ability of an organization to renew itself, adapt, change quickly, and succeed in a rapidly changing, ambiguous, turbulent environment. Aaron De Smet
  • 3. Speak up when something’s not right and should be improved. Don’t be afraid to challenge and shoot for better. Care enough about the work you do and the business you are part of. Bring a sense of energy and drive to your work. Remember that clients trust us with their insurance needs. Don’t take short cuts, do a proper job, finish things. Strive for success Think about the long term impact of your actions. Strive to see beyond the facts in front of you and care about the human behind them. Keep your promises. Do what you say you are going to do.
  • 4. Crew: +- 5500 & rotates every 6 months Crew: +- 3000 (permanent + contractors) dynamic elements McKinsey Quarterly December 2015 Business Agility
  • 5. McKinsey Quarterly December 2015 Business Agility BSDF structure BSDF Processes BSDF DPF + SDF + PEG
  • 6. Business Agility & IP Knowledge retention Knowledgelost
  • 8. Business Solution Delivery Framework Technology Layer Application + Data Layer Business Layer
  • 9. Business Solution Delivery Framework C: Information Systems Architectures D: Technology Architecture E: Opportunities & Solutions F: Migration Planning G: Implementation Governance H: Architecture Change Management B: Business Architecture A: Architecture Vision Concept L1 processes impacted Project Concept Scope Definition Deploy ● User Story Design ● Build ● Test Inception Construction S0 BC S1 BC Production Solution Architecture Design Product Backlog Change Requests ● Pilot ● Migration ● Warrantee ● Operational Integration Impact | New Foundation Component Enhancement Current Technology Current Systems Requirements Management
  • 10. Business Solution Delivery Framework - Concepts Data ConstructionSolutionConceptScope Sea Level Cloud Level Project Goal Process Goal Requirements Project Owner Process Owner System Owner $ Class diagram IE data model Process diagram Sequence diagram State machine Screen navigation Screen design DW structure Test definitions Component diagram Build Test Maintainbacklog Sub-process design (BPMN) & Requirements Main process context Project scope (Project canvas) $ UC Scenarios Requirements S1 S2 S3 R1 R2 R3    a 1 a 2 a 3 a 4 a 1 a 4 BusinessApplication+Technology Fish Level Use Case Project Main Process 1..* Design 0..* Tasks Application co-operation viewpoint Infrastructure usage viewpoint Sub - process + R1 R2 R3 a1 a5a2 a3 a4 a 1 a 5 a 3 a 4
  • 11. Business Solution Delivery Framework + Project Portfolio B. Business Architecture G. Implementation Governance A. Architecture Vision D. Technology Architecture H. Architecture Change Management E. Opportunities & Solutions F. Migration Planning C. Information Systems Architecture Requirements Management Preliminary Business Unit A Business Unit B Business Unit C Business Unit D E. Opportunities & Solutions F. Migration Planning AA A A Business Strategy Desired State Desired State Desired State B.B. B. B. Current State Gaps CC C C Current State Gaps D D D D Current State Gaps Identification of Required Change Implementation of Change C: Information Systems Architectures D: Technology Architecture E: Opportunities & Solutions F: Migration Planning G: Implementation Governance H: Architecture Change Management B: Business Architecture A: Architecture Vision Concept L1 processes impacted Project Concept Scope Definition Deploy ● User Story Design ● Build ● Test Inception Construction S0 BC S1 BC Production Solution Architecture Design Product Backlog Change Requests ● Pilot ● Migration ● Warrantee ● Operational Integration Impact | New Foundation Component Enhancement Current Technology Current Systems Requirements Management
  • 13. Concept – Project Canvas C: Information Systems Architectures D: Technology Architecture E: Opportunities & Solutions F: Migration Planning G: Implementation Governance H: Architecture Change Management B: Business Architecture A: Architecture Vision Concept L1 processes impacted Project Concept Scope Definition Deploy ● User Story Design ● Build ● Test Inception Construction S0 BC S1 BC Production Solution Architecture Design Product Backlog Change Requests ● Pilot ● Migration ● Warrantee ● Operational Integration Impact | New Foundation Component Enhancement Current Technology Current Systems Requirements Management
  • 15. Inception – Scope Definition C: Information Systems Architectures D: Technology Architecture E: Opportunities & Solutions F: Migration Planning G: Implementation Governance H: Architecture Change Management B: Business Architecture A: Architecture Vision Concept L1 processes impacted Project Concept Scope Definition Deploy ● User Story Design ● Build ● Test Inception Construction S0 BC S1 BC Production Solution Architecture Design Product Backlog Change Requests ● Pilot ● Migration ● Warrantee ● Operational Integration Impact | New Foundation Component Enhancement Current Technology Current Systems Requirements Management
  • 16. 4. Inception Inception – Solution Architecture Definition
  • 17. Inception – Solution Architecture Definition C: Information Systems Architectures D: Technology Architecture E: Opportunities & Solutions F: Migration Planning G: Implementation Governance H: Architecture Change Management B: Business Architecture A: Architecture Vision Concept L1 processes impacted Project Concept Scope Definition Deploy ● User Story Design ● Build ● Test Inception Construction S0 BC S1 BC Production Solution Architecture Design Product Backlog Change Requests ● Pilot ● Migration ● Warrantee ● Operational Integration Impact | New Foundation Component Enhancement Current Technology Current Systems Requirements Management
  • 18. 4. Inception Inception – Product Backlog
  • 19. Inception – Product Backlog C: Information Systems Architectures D: Technology Architecture E: Opportunities & Solutions F: Migration Planning G: Implementation Governance H: Architecture Change Management B: Business Architecture A: Architecture Vision Concept L1 processes impacted Project Concept Scope Definition Deploy ● User Story Design ● Build ● Test Inception Construction S0 BC S1 BC Production Solution Architecture Design Product Backlog Change Requests ● Pilot ● Migration ● Warrantee ● Operational Integration Impact | New Foundation Component Enhancement Current Technology Current Systems Requirements Management
  • 21. Construction – User Story Realization C: Information Systems Architectures D: Technology Architecture E: Opportunities & Solutions F: Migration Planning G: Implementation Governance H: Architecture Change Management B: Business Architecture A: Architecture Vision Concept L1 processes impacted Project Concept Scope Definition Deploy ● User Story Design ● Build ● Test Inception Construction S0 BC S1 BC Production Solution Architecture Design Product Backlog Change Requests ● Pilot ● Migration ● Warrantee ● Operational Integration Impact | New Foundation Component Enhancement Current Technology Current Systems Requirements Management
  • 23. Construction – Traceability JIRA Issue Types & Relationships User Story Test Case Subtask Artifact (Code) Release Artifact (Model) Use Case is blocked by has is part of Developer subtask Design subtask Testing subtask realizes Process groups Swim lane Epic Story
  • 25. Business & IT Alignment