Naumen Service Desk overview.

1. Naumen Service Desk
Product Overview

2. Naumen Service Desk
Ready to Implement Solution №1 in Russia and CIS for IT departments and service
companies for ITSM management. The only product in Eastern Europe that is granted
PinkVerify 2011 certificate.
Tasks:
→ Quality of Service Introduction based on Service Model
→ Assets Management
→ Services Management
Benefits:
→ IT Services Continuity & Control
→ Quality of Service Increase, Proactive Fault Management
→ Full Transparency of Operations and Finance Indexes

3. Naumen Service Desk
Market Position:
→ 380 Projects in Russia and CIS
→ Profitable Alternative for
HP Service Manager, BMC Remedy,
IBM Tivoli, Microsoft SCSM
Projects Implemented for:
→ Government
→ Manufacture
→ Energy
→ Service & Outsourcing
→ Banks & Insurance
→ Telecommunication
→ Retail

4. +7 (495) 783-02-87
+7 (343) 378-42-87
www.naumen.ru
sales@naumen.ru
You Will Have Your Tasks
Solved When You Contact
Us: