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Secteur d’activité
Technology / Software / Internet
Site Web
www.evaluagent.net
À propos
Build customer loyalty while reducing costs - EvaluAgent helps multi-channel contact centres take their performance to the next level by harnessing the skills of their people and the voice of their customers.
Mots-clés
contact centre
call centre
gamification
company culture
values
culture code
staff motivation
engagement
agent
employee engagement
playbook
team leader
leadership
customer journey mapping
journey map
evaluagent
multi-channel
report
multichannel maze
multichannel
contact center
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