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SUMMARY
A Human Resources & Administration Manager with over 18 years of progressive experience augmented by a strong post-
secondary background in Human Resources. Experienced in Payroll Administration, Benefits/Compensation Administration,
Talen/Performance Management, Recruitment/Selection, Training & Development, HR Policy and Organization Design, Job
Profiling, People Management Progress Improvement and Strategic Planning. Sound knowledge of Labour relations, IR & ER
matters. Proven ability to function as a Strategic HR Business Partner and develop and implement successful human
resources management strategies to support Corporate Mandate.
Objective:
 To anticipate a challenging career, one that allows me to expand my horizons and maximize my potential in the
business line, as well as to significantly contribute to the positive growth of the company/ organization.
Name : RAYWATHY A/P R. VEERASINGAM
Last Update : 08/01/2016
Address : A11-16, IMPIAN HEIGHTS CONDOMINIUM, OFF JALAN PIPIT, 41700 PUCHONG JAYA
SELANGOR, MALAYSIA
HP No : +6017– 2330271
Email : evelinaray@yahoo.com
Personal Particulars
Age : 39 years Date of Birth : 17 Dec 1976
Nationality : Malaysian Gender : Female
Marital Status : Married IC No. : 761217-08-5444
Educational Background
Highest Education
Level : BSc Human Resource Management (2006-2008)
Field of Study : Human Resource Management
Major : Human Resources
Name of Institution : INTI International University
Location : Nilai, Malaysia
Second Highest Education
Level : Diploma In Computer Science
Field of Study : Computer Science/Information
Name of Institution : Rifa Group of Colleges (Taiping)
1
Tafe College (Seremban)
Achievements
Lead the HR Team on Succession Planning/Talent Management
Succession planning is a process for identifying and developing internal people with the potential to fill key business
leadership positions in the company. Succession planning increases the availability of experienced and capable employees
that are prepared to assume these roles as they become available. Done for SELIA Group.
Implemented HR Policies/procedures/Handbook for newly established Office in KL
Designed and implemented HR policies and procedures for a newly established departments and divisions. Trained team
leaders to use the HR policies and procedures and manage people in accordance to them. Successfully has designed
Handbook for employees.
Company’s Performance Management System
Participated in developing and launching of the company’s performance management system for ensuring a direct link with
its Core Values, role clarity and goals at the individual, business unit and corporate levels. This has provided staff with
clarity, aligned staff with the company’s strategic direction and has improved skills and capabilities aligned to business
needs and enabled the company to more effectively identify, develop and retain talent.
Successful in managing branch office in Kuala Lumpur - direct report to UK
Enabled the Chief Executive Director to focus on high priority strategic issues by taking responsibility for the day to day
administrative affairs of the branch office in KL and responding to all requests for information needed by Main office in UK.
Payroll Management
Experience in handling payroll and its processes for more than 10 years in various industries such as Manufacturing,
Construction, Health Care, Security Services, Education and Manpower Services.
Other Certification and Training
• HRDF Certified Trainer
• Management Training Program
• Certificate On Manual Handling
• Certificate in Risk Management/Communication
• ISO9001:2000 Internal Quality Audit
• Office Safety, Ergonomic & Stress Management
• Effective Telephone Skills
• Business Writing
• Time Management
• Qualified First Aider
• Fire Warden Training
Software/Accounting Skill
 Sage Accounts Software-Full set
 UBS Accounting Software-Full set
 HRM Sage
 Oracle Database – Intermediate (ERP/MK8)
 MS Office Application (Excel, Word, Access and Power Point)-Advance
2
Current (Mac 2015 till Now)
Position : Group HR Manager
Company : Selia Group of Companies
Industry : Construction
Address : Selangor
URL : www.seliagroup.com
Work Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
• RECRUITMENT & SELECTION
• Manage the recruitment and selection of all staff including advertising, screening application forms, short-listing
the candidates, interviewing and selecting them and ensure that the company has the right amount of right
caliber manpower to enable to meet overall objectives
• PAYROLL & BENEFIT ADMINISTRATION
• Responsible for processing monthly payroll, administration of compensation and benefits, etc.
• Advise Management on pay including employee benefits, promotion and other issues on remuneration
• Assist Finance Controller in preparation of yearly salary review, annual leave repayment and bonus
• Coordinate and monitor the entitlement, increments and promotions of all staff
• Monitor and study employee salaries, compensation and benefit packages to ensure market competitiveness
• TRAINING & DEVELOPMENT
• Identifying training and development needs within an organization through job analysis, appraisal schemes and
regular consultation with business managers and human resources departments;
• designing and expanding training and development programs based on the needs of the organization and the
individual;
• INDUSTRIAL RELATIONS & EMPLOYEE RELATIONS
• Manage and maintain sound employee relations by undertaking all necessary consultation and negotiation with
staff on personnel issues to ensure that harmonious relationships and effective communications are maintained
between management and staff
• Address and attend to the employee grievances within a stipulated time as well as discuss with the Management
for intervention if necessary
• Attend to disciplinary matters relating to counseling, show cause, suspension, termination, warning letter,
domestic inquiries. Handle grievances and disciplinary issues and ensure company complies with labor law
requirement
• HR POLICIES DEVELOPMENT & IMPLEMENTATION
• Assist in implementation and administration of human resource policies and activities to ensure the availability
and effective utilization of human resources for meeting the company's objectives
• Assist in developing, maintaining and ensuring compliance of HR policies e.g. on issues like working conditions,
performance, management, absence management, and disciplinary procedures, etc.
• Review and discuss with the Management to oversee the human resources needs and revise job descriptions of
staff where necessary
• Responsible for communicating all HR policies to staff, and monitor the implementation to ensure they are being
followed all staffs
• PERFORMANCE MANAGEMENT
3
• Assist in establishing an effective performance management system and manage the company’s performance
management process
• Coordinate and manage the probationary reviews, employee evaluations & terminations/redundancy
Previous Status (Sep 2013 till Feb 2015)
Position : Group HR Manager
Company : Medivet Group of Companies
Industry : Medical/Health
Address : Kuala Lumpur
URL : www.medivet.com.my
Work Description:
HUMAN RESOURCES
 Formulation and implementation of human resources and administration policies, salary structure and reporting in
line with organizations’ business direction & strategies to ensure achievement of organization’s objectives. This
includes staff recruitment, training, multi-skill & employee empowerment to ensure operations efficiency &
improvements.
 Originates and leads Human Resources practices and objectives that will provide an employee-oriented, high
performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment and
ongoing development of a superior workforce.
 Allowances advice for Payroll purpose (outsource) and general human resource administration.
 Handles EPF, Socso, HRDF and Income Tax for the company.
 Employment and compliance to regulatory concerns regarding employees. (ER & IR matters)
 Employee on boarding, development needs assessment, and training.
 Compensation and benefits administration.
 Recruitment and selection process.
 Training ~ in house and external.
 Orientation & Induction.
 Continuous improvement plans for the organization.
 Preparing Job Description.
Previous (Aug 2007 till Aug 2013)
Position : HR Cum Administration Manager
Company : Oxitec Limited (Based in UK)
Industry : Medical/Health
Address : Kuala Lumpur
URL : www.oxitec.com
Work Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. RECRUITMENT & SELECTION
• Manage the recruitment and selection of all staff including advertising, screening application forms, short-listing
the candidates, interviewing and selecting them and ensure that the company has the right amount of right
caliber manpower to enable to meet overall objectives
• Assist in developing and maintaining an effective methods or tools for selection to ensure the right people with
the desired level of competence are brought into the organization
• Assist in developing job analysis to ensure staff‘s requirement, role and responsibility are met to the need of the
company
2. PAYROLL & BENEFIT ADMINISTRATION
• Responsible for processing monthly payroll, administration of compensation and benefits, etc.
• Advise Management on pay including employee benefits, promotion and other issues on remuneration
4
• Assist Finance Controller in preparation of yearly salary review, annual leave repayment and bonus
• Coordinate and monitor the entitlement, increments and promotions of all staff
• Monitor and study employee salaries, compensation and benefit packages to ensure market competitiveness
• Manage staff insurance by closely working with insurance agent for any policy renewal, cancellation, replacement
and settlement and claims
3. INDUSTRIAL RELATIONS & EMPLOYEE RELATIONS
• Attend to disciplinary matters relating to counseling, show cause, suspension, termination, warning letter,
domestic inquiries, etc.
• Handle grievances and disciplinary issues and ensure company complies with labour law requirement
• Responsible in enforcing staff discipline in accordance to company policies and procedures
• Assist Management in maintaining performance standards and provide advice and support in managing poor
performance and absenteeism
4. HR POLICIES DEVELOPMENT & IMPLEMENTATION
• Assist in implementation and administration of human resource policies and activities to ensure the availability
and effective utilization of human resources for meeting the company's objectives
• Assist in implementing and enforcing company policies, procedures and ensure practices are communicated and
understood by all the employees
• Assist in developing, maintaining and ensuring compliance of HR policies e.g. on issues like working conditions,
performance, management, absence management, and disciplinary procedures, etc.
• Assist in reviewing existing policies, procedures and practices detailed in the handbook and other documents and
develop proposals for amendments and/or the introduction of new policies, procedures and practices to all the
employees
5. GENERAL DUTIES
• Prepare reports, including HR project, costing, budget, progress and other related reports as needed
• Represent the company at meetings and conferences and in networks with a variety of agencies, groups and
organizations
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the
department unit
• Coordinate the Administration & Operations Departments to carry out routine and ad-hoc functions
6. SECRETARIAL (Assist CEO)
 Preparing internal and external correspondences.
 Preparation of minutes of meeting.
 Maintaining and efficient filing and record keeping system.
 Arranging travel and hotel arrangements for both domestic and overseas visitors, etc.
 Monitoring, follow up and submission of reports and assignments.
Employment History
Company : Wisma Harapan
Position : Asst HR Cum Admin Manager
Industry : Education
Reason Leave : Good career opportunity
Period : Since 1st
January 2006 until August 2007
Work Description:
HUMAN RESOURCE
 Staff recruitment and selection process, training, multi-skill & employee empowerment to ensure operations
efficiency & improvements.
 Allowances advice for Payroll purpose (outsource) and general human resource administration.
5
 Handles EPF, Socso, HRDF and Income Tax for the company.
 Employment and compliance to regulatory concerns regarding employees. (ER & IR matters)
 Employee on boarding, development needs assessment, and training.
 Compensation and benefits administration.
 Training ~ in house and external.
 Orientation & Induction.
 Continuous improvement plans for the organization.
 Preparing Job Description.
 Counseling and other duties related to HR functions
ADMINISTRATION/SECRETARIAL
 Liaising with branch offices, clients and statutory bodies for legal and administrative requirements.
 Coordinating and ensuring smooth liaison among internal departments.
 Sourcing, purchasing, control and monitoring of office equipment and fixtures.
 Preparing and monitoring of maintenance of equipment and fixtures.
 Supervising overall office administration.
 Compiling manpower statistics and analysis for external and internal requirements.
 Organizing and coordinating organizations seminars, conventions and meetings for staffs. These Included regular
liaison with company heads, contacts with both domestic and international participants and course leaders and
speakers for accommodation, visits to the schools, food, entertainment and etc.
 Preparing editorials and newsletters including translation.
 Write up for the organizations.
Company : RK Executive Search Sdn. Bhd.
Position : Senior Recruitment Officer
Industry : Manpower
Reason Leave : Looked for team working environment for better knowledge sharing.
Period : Mac 2005 – December 2005
Work Description:
 In Charge of recruitment process- advertising, screening applications, conduct interviews, preparing offer letters
and conduct induction program
 Payroll administration and preparations.
 Handle all EPF, SOSCO and Income Tax matters
 Oversee the implementation and administration of the company benefits such as leaves, claims, allowances,,
insurance, loans, incentives and welfare
 Sourcing for courses, trainers, training institutions or consultant
 Coordinating training programs i.e. internal & external
 Administer the Industrial Training for college and University students
 In charge of expatriate’s administration, immigration and other requirements
Company : BCM Electronics Sdn Bhd
Position : Senior HR Executive
Specialization : Recruitment/Payroll/Administration
Industry : Manufacturing
Reason Leave : Shifted to KL
Period : March 2001 – Feb 2005
6
Company : SECURE INDUSTRIES SDN BHD
Position : HR EXECUTIVE CUM ADMINISTRATOR
Specialization : Recruitment/Payroll/Administration
Industry : Rubber products
Reason Leave
Period
:
:
Good career opportunity
Sep 1995 - Feb2001
REFEREES
UPON REQUEST
7

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RAY RESUME-latest

  • 1. SUMMARY A Human Resources & Administration Manager with over 18 years of progressive experience augmented by a strong post- secondary background in Human Resources. Experienced in Payroll Administration, Benefits/Compensation Administration, Talen/Performance Management, Recruitment/Selection, Training & Development, HR Policy and Organization Design, Job Profiling, People Management Progress Improvement and Strategic Planning. Sound knowledge of Labour relations, IR & ER matters. Proven ability to function as a Strategic HR Business Partner and develop and implement successful human resources management strategies to support Corporate Mandate. Objective:  To anticipate a challenging career, one that allows me to expand my horizons and maximize my potential in the business line, as well as to significantly contribute to the positive growth of the company/ organization. Name : RAYWATHY A/P R. VEERASINGAM Last Update : 08/01/2016 Address : A11-16, IMPIAN HEIGHTS CONDOMINIUM, OFF JALAN PIPIT, 41700 PUCHONG JAYA SELANGOR, MALAYSIA HP No : +6017– 2330271 Email : evelinaray@yahoo.com Personal Particulars Age : 39 years Date of Birth : 17 Dec 1976 Nationality : Malaysian Gender : Female Marital Status : Married IC No. : 761217-08-5444 Educational Background Highest Education Level : BSc Human Resource Management (2006-2008) Field of Study : Human Resource Management Major : Human Resources Name of Institution : INTI International University Location : Nilai, Malaysia Second Highest Education Level : Diploma In Computer Science Field of Study : Computer Science/Information Name of Institution : Rifa Group of Colleges (Taiping) 1
  • 2. Tafe College (Seremban) Achievements Lead the HR Team on Succession Planning/Talent Management Succession planning is a process for identifying and developing internal people with the potential to fill key business leadership positions in the company. Succession planning increases the availability of experienced and capable employees that are prepared to assume these roles as they become available. Done for SELIA Group. Implemented HR Policies/procedures/Handbook for newly established Office in KL Designed and implemented HR policies and procedures for a newly established departments and divisions. Trained team leaders to use the HR policies and procedures and manage people in accordance to them. Successfully has designed Handbook for employees. Company’s Performance Management System Participated in developing and launching of the company’s performance management system for ensuring a direct link with its Core Values, role clarity and goals at the individual, business unit and corporate levels. This has provided staff with clarity, aligned staff with the company’s strategic direction and has improved skills and capabilities aligned to business needs and enabled the company to more effectively identify, develop and retain talent. Successful in managing branch office in Kuala Lumpur - direct report to UK Enabled the Chief Executive Director to focus on high priority strategic issues by taking responsibility for the day to day administrative affairs of the branch office in KL and responding to all requests for information needed by Main office in UK. Payroll Management Experience in handling payroll and its processes for more than 10 years in various industries such as Manufacturing, Construction, Health Care, Security Services, Education and Manpower Services. Other Certification and Training • HRDF Certified Trainer • Management Training Program • Certificate On Manual Handling • Certificate in Risk Management/Communication • ISO9001:2000 Internal Quality Audit • Office Safety, Ergonomic & Stress Management • Effective Telephone Skills • Business Writing • Time Management • Qualified First Aider • Fire Warden Training Software/Accounting Skill  Sage Accounts Software-Full set  UBS Accounting Software-Full set  HRM Sage  Oracle Database – Intermediate (ERP/MK8)  MS Office Application (Excel, Word, Access and Power Point)-Advance 2
  • 3. Current (Mac 2015 till Now) Position : Group HR Manager Company : Selia Group of Companies Industry : Construction Address : Selangor URL : www.seliagroup.com Work Description: ESSENTIAL DUTIES AND RESPONSIBILITIES • RECRUITMENT & SELECTION • Manage the recruitment and selection of all staff including advertising, screening application forms, short-listing the candidates, interviewing and selecting them and ensure that the company has the right amount of right caliber manpower to enable to meet overall objectives • PAYROLL & BENEFIT ADMINISTRATION • Responsible for processing monthly payroll, administration of compensation and benefits, etc. • Advise Management on pay including employee benefits, promotion and other issues on remuneration • Assist Finance Controller in preparation of yearly salary review, annual leave repayment and bonus • Coordinate and monitor the entitlement, increments and promotions of all staff • Monitor and study employee salaries, compensation and benefit packages to ensure market competitiveness • TRAINING & DEVELOPMENT • Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments; • designing and expanding training and development programs based on the needs of the organization and the individual; • INDUSTRIAL RELATIONS & EMPLOYEE RELATIONS • Manage and maintain sound employee relations by undertaking all necessary consultation and negotiation with staff on personnel issues to ensure that harmonious relationships and effective communications are maintained between management and staff • Address and attend to the employee grievances within a stipulated time as well as discuss with the Management for intervention if necessary • Attend to disciplinary matters relating to counseling, show cause, suspension, termination, warning letter, domestic inquiries. Handle grievances and disciplinary issues and ensure company complies with labor law requirement • HR POLICIES DEVELOPMENT & IMPLEMENTATION • Assist in implementation and administration of human resource policies and activities to ensure the availability and effective utilization of human resources for meeting the company's objectives • Assist in developing, maintaining and ensuring compliance of HR policies e.g. on issues like working conditions, performance, management, absence management, and disciplinary procedures, etc. • Review and discuss with the Management to oversee the human resources needs and revise job descriptions of staff where necessary • Responsible for communicating all HR policies to staff, and monitor the implementation to ensure they are being followed all staffs • PERFORMANCE MANAGEMENT 3
  • 4. • Assist in establishing an effective performance management system and manage the company’s performance management process • Coordinate and manage the probationary reviews, employee evaluations & terminations/redundancy Previous Status (Sep 2013 till Feb 2015) Position : Group HR Manager Company : Medivet Group of Companies Industry : Medical/Health Address : Kuala Lumpur URL : www.medivet.com.my Work Description: HUMAN RESOURCES  Formulation and implementation of human resources and administration policies, salary structure and reporting in line with organizations’ business direction & strategies to ensure achievement of organization’s objectives. This includes staff recruitment, training, multi-skill & employee empowerment to ensure operations efficiency & improvements.  Originates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment and ongoing development of a superior workforce.  Allowances advice for Payroll purpose (outsource) and general human resource administration.  Handles EPF, Socso, HRDF and Income Tax for the company.  Employment and compliance to regulatory concerns regarding employees. (ER & IR matters)  Employee on boarding, development needs assessment, and training.  Compensation and benefits administration.  Recruitment and selection process.  Training ~ in house and external.  Orientation & Induction.  Continuous improvement plans for the organization.  Preparing Job Description. Previous (Aug 2007 till Aug 2013) Position : HR Cum Administration Manager Company : Oxitec Limited (Based in UK) Industry : Medical/Health Address : Kuala Lumpur URL : www.oxitec.com Work Description: ESSENTIAL DUTIES AND RESPONSIBILITIES 1. RECRUITMENT & SELECTION • Manage the recruitment and selection of all staff including advertising, screening application forms, short-listing the candidates, interviewing and selecting them and ensure that the company has the right amount of right caliber manpower to enable to meet overall objectives • Assist in developing and maintaining an effective methods or tools for selection to ensure the right people with the desired level of competence are brought into the organization • Assist in developing job analysis to ensure staff‘s requirement, role and responsibility are met to the need of the company 2. PAYROLL & BENEFIT ADMINISTRATION • Responsible for processing monthly payroll, administration of compensation and benefits, etc. • Advise Management on pay including employee benefits, promotion and other issues on remuneration 4
  • 5. • Assist Finance Controller in preparation of yearly salary review, annual leave repayment and bonus • Coordinate and monitor the entitlement, increments and promotions of all staff • Monitor and study employee salaries, compensation and benefit packages to ensure market competitiveness • Manage staff insurance by closely working with insurance agent for any policy renewal, cancellation, replacement and settlement and claims 3. INDUSTRIAL RELATIONS & EMPLOYEE RELATIONS • Attend to disciplinary matters relating to counseling, show cause, suspension, termination, warning letter, domestic inquiries, etc. • Handle grievances and disciplinary issues and ensure company complies with labour law requirement • Responsible in enforcing staff discipline in accordance to company policies and procedures • Assist Management in maintaining performance standards and provide advice and support in managing poor performance and absenteeism 4. HR POLICIES DEVELOPMENT & IMPLEMENTATION • Assist in implementation and administration of human resource policies and activities to ensure the availability and effective utilization of human resources for meeting the company's objectives • Assist in implementing and enforcing company policies, procedures and ensure practices are communicated and understood by all the employees • Assist in developing, maintaining and ensuring compliance of HR policies e.g. on issues like working conditions, performance, management, absence management, and disciplinary procedures, etc. • Assist in reviewing existing policies, procedures and practices detailed in the handbook and other documents and develop proposals for amendments and/or the introduction of new policies, procedures and practices to all the employees 5. GENERAL DUTIES • Prepare reports, including HR project, costing, budget, progress and other related reports as needed • Represent the company at meetings and conferences and in networks with a variety of agencies, groups and organizations • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the department unit • Coordinate the Administration & Operations Departments to carry out routine and ad-hoc functions 6. SECRETARIAL (Assist CEO)  Preparing internal and external correspondences.  Preparation of minutes of meeting.  Maintaining and efficient filing and record keeping system.  Arranging travel and hotel arrangements for both domestic and overseas visitors, etc.  Monitoring, follow up and submission of reports and assignments. Employment History Company : Wisma Harapan Position : Asst HR Cum Admin Manager Industry : Education Reason Leave : Good career opportunity Period : Since 1st January 2006 until August 2007 Work Description: HUMAN RESOURCE  Staff recruitment and selection process, training, multi-skill & employee empowerment to ensure operations efficiency & improvements.  Allowances advice for Payroll purpose (outsource) and general human resource administration. 5
  • 6.  Handles EPF, Socso, HRDF and Income Tax for the company.  Employment and compliance to regulatory concerns regarding employees. (ER & IR matters)  Employee on boarding, development needs assessment, and training.  Compensation and benefits administration.  Training ~ in house and external.  Orientation & Induction.  Continuous improvement plans for the organization.  Preparing Job Description.  Counseling and other duties related to HR functions ADMINISTRATION/SECRETARIAL  Liaising with branch offices, clients and statutory bodies for legal and administrative requirements.  Coordinating and ensuring smooth liaison among internal departments.  Sourcing, purchasing, control and monitoring of office equipment and fixtures.  Preparing and monitoring of maintenance of equipment and fixtures.  Supervising overall office administration.  Compiling manpower statistics and analysis for external and internal requirements.  Organizing and coordinating organizations seminars, conventions and meetings for staffs. These Included regular liaison with company heads, contacts with both domestic and international participants and course leaders and speakers for accommodation, visits to the schools, food, entertainment and etc.  Preparing editorials and newsletters including translation.  Write up for the organizations. Company : RK Executive Search Sdn. Bhd. Position : Senior Recruitment Officer Industry : Manpower Reason Leave : Looked for team working environment for better knowledge sharing. Period : Mac 2005 – December 2005 Work Description:  In Charge of recruitment process- advertising, screening applications, conduct interviews, preparing offer letters and conduct induction program  Payroll administration and preparations.  Handle all EPF, SOSCO and Income Tax matters  Oversee the implementation and administration of the company benefits such as leaves, claims, allowances,, insurance, loans, incentives and welfare  Sourcing for courses, trainers, training institutions or consultant  Coordinating training programs i.e. internal & external  Administer the Industrial Training for college and University students  In charge of expatriate’s administration, immigration and other requirements Company : BCM Electronics Sdn Bhd Position : Senior HR Executive Specialization : Recruitment/Payroll/Administration Industry : Manufacturing Reason Leave : Shifted to KL Period : March 2001 – Feb 2005 6
  • 7. Company : SECURE INDUSTRIES SDN BHD Position : HR EXECUTIVE CUM ADMINISTRATOR Specialization : Recruitment/Payroll/Administration Industry : Rubber products Reason Leave Period : : Good career opportunity Sep 1995 - Feb2001 REFEREES UPON REQUEST 7