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The Event Marketer's Toolkit
Important Strategies to Implement Now
#ElevateDCTamara Mendelsohn & Kelley McCormick
Agenda
Create and track a marketing plan that
is designed to maximize all of the
appropriate marketing channels, while
staying true to your brand
#ElevateDCTamara Mendelsohn & Kelley McCormick
What You’ll Learn Today
Build a marketing plan with an
extended lifecycle
How to integrate
PR/marketing/social media to
achieve success
See best practices on building
awareness, drive conversion, and
building engagement
#ElevateDCTamara Mendelsohn & Kelley McCormick
#ElevateDCTamara Mendelsohn & Kelley McCormick
CONTENT
#ElevateDCTamara Mendelsohn & Kelley McCormick
#ElevateDCTamara Mendelsohn & Kelley McCormick
“ People need to hear and see
things 3 to 5 times for it to affect
a behavior change.”
– Herbert Krugman
#ElevateDCTamara Mendelsohn & Kelley McCormick
Before: Plan
Evaluate your Assets
News value? Celebrities? Timeliness?
Build a Marketing Plan
Consider all of channels to create integrated approach: digital
presence, influencer marketing, media relations, social media
Your Calendar is KEY:
Pulse out the promotions, preview events, emails,
announcements and news coverage over an extended period
of time leading up to the event
#ElevateDCTamara Mendelsohn & Kelley McCormick
Sample Calendar
Pre-Event
Week #1
Pre-Event
Week #2
Pre-Event
Week #3
Pre-Event
Week #4 Event
Post-Event
Week #1
Post-Event
Week #2
Media
Relations
Announce
news
Host preview
event
Media
relations
Press release
recap +
photos
Social Media Send event
video
highlights
Invite to join
a group
Influencers Design comp
strategy /
extend invite
Host preview
reception
Meet and
greet opps
and photos
stops
Post-game
event
Digital
Presence
Cross-
Promotional
/ Charity
#ElevateDCTamara Mendelsohn & Kelley McCormick
Before: Build Expectations
Explain the value proposition of your
event
Can they learn, earn or brag?
Use multiple pieces of content
#ElevateDCTamara Mendelsohn & Kelley McCormick
Before: Build Curiosity
Evaluate all of your assets to drive news
coverage and social media buzz
Ask your MC, speakers, honoree to help
get the word out
Drive cross-promotional opportunities
Activate a relevant charitable component
Consider influencer marketing
What’s your comp strategy?
Host pre-event activities
#ElevateDCTamara Mendelsohn & Kelley McCormick
Before: Influencer Events
Hosted events
honoring an event
honoree or emcee
can be another way
of driving influencer
awareness and
social media buzz
before the event
#ElevateDCTamara Mendelsohn & Kelley McCormick
Before: Cross-Promotional Opps
#ElevateDCTamara Mendelsohn & Kelley McCormick
Before: Preview Events
Week-ahead and day-before events can drive
additional news coverage for your event
#ElevateDCTamara Mendelsohn & Kelley McCormick
Before: Sneak Peek Events
#ElevateDCTamara Mendelsohn & Kelley McCormick
Before: Drive Social Media Buzz
Desk or newsroom
drops are a great way
to catch attention
#ElevateDCTamara Mendelsohn & Kelley McCormick
Before: Drive Conversion
Build traffic
Obsess over your conversion rate
Incent procrastinators to buy early
#ElevateDCTamara Mendelsohn & Kelley McCormick
Conversion
#ElevateDCTamara Mendelsohn & Kelley McCormick
Number of TicketsSold
Number of PageViews
%ConversionRate=
#ElevateDCTamara Mendelsohn & Kelley McCormick
WhyConversionMatters
=5,000
PageViews
150 TicketsSold
3%
average
eCommerce
conversion
X
150 Tickets
Sold
X $100
Ticket Price
= $15,000
Example:$10,000 of marketing
#ElevateDCTamara Mendelsohn & Kelley McCormick
WhyConversionMatters
=5,000
PageViews
150 TicketsSold
3%
average
eCommerce
conversion
X
150 Tickets
Sold
X $100
Ticket Price
= $15,000
Example:$10,000 of marketing
6%
conversion
300
300
$30,000
#ElevateDCTamara Mendelsohn & Kelley McCormick
Step 1
Page Views
Cross promos and partnerships
Cross promos and partnerships
#ElevateDCTamara Mendelsohn & Kelley McCormick
#ElevateDCTamara Mendelsohn & Kelley McCormick
Track sales from social activity
Use promo codes to track
performance
#ElevateDCTamara Mendelsohn & Kelley McCormick
Step 2
Conversion
Use promo codes to track
performance
E-mail
#ElevateDCTamara Mendelsohn & Kelley McCormick
Mobile: today’s platform
6.5%
CTR
14.5%
CTR
.21% 1.37%
CTR CTR
Ads
Keep critical content above the fold
Consider the user path
The Basics
What, When, Where
The Hook
Why, Who
The Details
What to wear/bring, Transportation, Refund/Transfer
Policy, Contact Info
Make fields earn their keep
#ElevateDCTamara Mendelsohn & Kelley McCormick
Pageload matters.
1second delayin pageresponsetimecan result in a
7%reduction in conversion
#ElevateDCTamara Mendelsohn & Kelley McCormick
Mobile: today’s platform
25%
of our event pagetraffic
comesfrom mobiledevices
336%growth in grossticket sales
from 2012to 2013
#ElevateDCTamara Mendelsohn & Kelley McCormick
Step 3
Change the timing game
#ElevateDCTamara Mendelsohn & Kelley McCormick
Average lifecycle of a fundraiser
#ElevateDCTamara Mendelsohn & Kelley McCormick
At what point has an event sold
1/2 of its tickets?
People procrastinate
#ElevateDCTamara Mendelsohn & Kelley McCormick
Promotion ideas
Give-aways
Discounts
Experiences
#ElevateDCTamara Mendelsohn & Kelley McCormick
#ElevateDCTamara Mendelsohn & Kelley McCormick
Understand Your Sales Cycle
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8
Elevate Sales by Week
3 Days
Flash sale
Partner Promotion
Procrastinators
#ElevateDCTamara Mendelsohn & Kelley McCormick
#ElevateDCTamara Mendelsohn & Kelley McCormick
During: Generate News
Imagine headlines that you want and
work to achieve them
Create productive work environment
for the media
Mult-box, wi-fi, food plus access to newsmakers
Consider green room interviews
Issue press release / hold press
conference
Hire a house photographer
Service photos along with captions and IDs
#ElevateDCTamara Mendelsohn & Kelley McCormick
During: Meet & Greets
#ElevateDCTamara Mendelsohn & Kelley McCormick
During: Red Carpets
Purpose: clean shots of the celebrities with strong showing of
sponsor logos
Purpose: interesting
juxtaposition to tell a
story about your event
#ElevateDCTamara Mendelsohn & Kelley McCormick
During: Photo Opps for News Media
#ElevateDCTamara Mendelsohn & Kelley McCormick
During: Social Media
Live tweeting, Qs, blog
Encourage engagement
with app or hashtag
Build a content bank
#ElevateDCTamara Mendelsohn & Kelley McCormick
Live Tweeting
#ElevateDCTamara Mendelsohn & Kelley McCormick
Encourage engagement
#ElevateDCTamara Mendelsohn & Kelley McCormick
Build content
#ElevateDCTamara Mendelsohn & Kelley McCormick
#ElevateDCTamara Mendelsohn & Kelley McCormick
After: Extend Momentum
Retain and build momentum to build
brand for future events
Follow up with reporters with
release, photos and other tidbits
Playback event highlights + media
coverage through your social media
channels
#ElevateDCTamara Mendelsohn & Kelley McCormick
After: Diagram of a Post-Event Recap
#1: Remind
everyone about
your headliner
#ElevateDCTamara Mendelsohn & Kelley McCormick
After: Diagram of a Post-Event Recap
#2: Create LOTS of great
highlights content
#3: Ask them to follow you
Gallery: Aspen Ideas in Photos Catch Up on "The Top Five" Series
Our roving photographers caughtthe biggest
moments on and offstage.Take a look through
all our photos and experience some ofwhat this
year's festival had to offer.
We've chronicled the top five things you mighthave
missed from each day at Aspen. Visit each "Top 5"
postto catch up: June 26, June 27, June 28, June
29, June 30, July 1, and July 2.
View the Gallery Read more
An Equation for Happiness
Results of Marijuana Legalization: Still
Hazy
What can we learn from the happy man on the little
dirt road less taken? Arthur Brooks, PresidentofAEI,
shares his insights.
Governor John Hickenlooper caughtup with
journalistKatie Couric to discuss the effects
of legalization in the state Colorado.
Read more Read more
How to Unlock Your Inner Creative Influential Ideas: From the Audience
#ElevateDCTamara Mendelsohn & Kelley McCormick
After: Diagram of a Post-Event Recap
#4: Create
additional
sponsor “real
estate”
#ElevateDCTamara Mendelsohn & Kelley McCormick
After: Extend Momentum
You’ve created a flash community – provide
opportunity for them to stay connected
LinkedIn group, shared photo album, email sign-up
#ElevateDCTamara Mendelsohn & Kelley McCormick
After: Extend Momentum
Tag or be tagged in event photos
#ElevateDCTamara Mendelsohn & Kelley McCormick
After: Personalized Thanks
Delivered right
after the final event
Personalized
Delight and
surprise factor
#ElevateDCTamara Mendelsohn & Kelley McCormick
1. Integrate your marketing to
maximize buzz via 5+ touches.
There’s no silver bullet. The content is the glue.
2. Pulse your marketing during the
entire event life cycle
Before, During and After the Event
3. Measure everything.
Your conversion rate is the key for getting more from your
efforts.
In conclusion
#ElevateDCTamara Mendelsohn & Kelley McCormick
@kelleymc
www.skdknick.com
kmccormick@skdknick.com
@tmendelsohn
tamara@eventbrite.com

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The Event Marketer's Toolkit: Important Strategies to Implement Now with Tamara Mendelsohn and Kelley McCormick

  • 1. The Event Marketer's Toolkit Important Strategies to Implement Now
  • 2. #ElevateDCTamara Mendelsohn & Kelley McCormick Agenda Create and track a marketing plan that is designed to maximize all of the appropriate marketing channels, while staying true to your brand
  • 3. #ElevateDCTamara Mendelsohn & Kelley McCormick What You’ll Learn Today Build a marketing plan with an extended lifecycle How to integrate PR/marketing/social media to achieve success See best practices on building awareness, drive conversion, and building engagement
  • 4. #ElevateDCTamara Mendelsohn & Kelley McCormick
  • 5. #ElevateDCTamara Mendelsohn & Kelley McCormick CONTENT
  • 6. #ElevateDCTamara Mendelsohn & Kelley McCormick
  • 7. #ElevateDCTamara Mendelsohn & Kelley McCormick “ People need to hear and see things 3 to 5 times for it to affect a behavior change.” – Herbert Krugman
  • 8. #ElevateDCTamara Mendelsohn & Kelley McCormick Before: Plan Evaluate your Assets News value? Celebrities? Timeliness? Build a Marketing Plan Consider all of channels to create integrated approach: digital presence, influencer marketing, media relations, social media Your Calendar is KEY: Pulse out the promotions, preview events, emails, announcements and news coverage over an extended period of time leading up to the event
  • 9. #ElevateDCTamara Mendelsohn & Kelley McCormick Sample Calendar Pre-Event Week #1 Pre-Event Week #2 Pre-Event Week #3 Pre-Event Week #4 Event Post-Event Week #1 Post-Event Week #2 Media Relations Announce news Host preview event Media relations Press release recap + photos Social Media Send event video highlights Invite to join a group Influencers Design comp strategy / extend invite Host preview reception Meet and greet opps and photos stops Post-game event Digital Presence Cross- Promotional / Charity
  • 10. #ElevateDCTamara Mendelsohn & Kelley McCormick Before: Build Expectations Explain the value proposition of your event Can they learn, earn or brag? Use multiple pieces of content
  • 11. #ElevateDCTamara Mendelsohn & Kelley McCormick Before: Build Curiosity Evaluate all of your assets to drive news coverage and social media buzz Ask your MC, speakers, honoree to help get the word out Drive cross-promotional opportunities Activate a relevant charitable component Consider influencer marketing What’s your comp strategy? Host pre-event activities
  • 12. #ElevateDCTamara Mendelsohn & Kelley McCormick Before: Influencer Events Hosted events honoring an event honoree or emcee can be another way of driving influencer awareness and social media buzz before the event
  • 13. #ElevateDCTamara Mendelsohn & Kelley McCormick Before: Cross-Promotional Opps
  • 14. #ElevateDCTamara Mendelsohn & Kelley McCormick Before: Preview Events Week-ahead and day-before events can drive additional news coverage for your event
  • 15. #ElevateDCTamara Mendelsohn & Kelley McCormick Before: Sneak Peek Events
  • 16. #ElevateDCTamara Mendelsohn & Kelley McCormick Before: Drive Social Media Buzz Desk or newsroom drops are a great way to catch attention
  • 17. #ElevateDCTamara Mendelsohn & Kelley McCormick Before: Drive Conversion Build traffic Obsess over your conversion rate Incent procrastinators to buy early
  • 18. #ElevateDCTamara Mendelsohn & Kelley McCormick Conversion
  • 19. #ElevateDCTamara Mendelsohn & Kelley McCormick Number of TicketsSold Number of PageViews %ConversionRate=
  • 20. #ElevateDCTamara Mendelsohn & Kelley McCormick WhyConversionMatters =5,000 PageViews 150 TicketsSold 3% average eCommerce conversion X 150 Tickets Sold X $100 Ticket Price = $15,000 Example:$10,000 of marketing
  • 21. #ElevateDCTamara Mendelsohn & Kelley McCormick WhyConversionMatters =5,000 PageViews 150 TicketsSold 3% average eCommerce conversion X 150 Tickets Sold X $100 Ticket Price = $15,000 Example:$10,000 of marketing 6% conversion 300 300 $30,000
  • 22. #ElevateDCTamara Mendelsohn & Kelley McCormick Step 1 Page Views
  • 23. Cross promos and partnerships
  • 24. Cross promos and partnerships
  • 25.
  • 26. #ElevateDCTamara Mendelsohn & Kelley McCormick
  • 27. #ElevateDCTamara Mendelsohn & Kelley McCormick Track sales from social activity
  • 28. Use promo codes to track performance
  • 29. #ElevateDCTamara Mendelsohn & Kelley McCormick Step 2 Conversion
  • 30. Use promo codes to track performance
  • 32. #ElevateDCTamara Mendelsohn & Kelley McCormick Mobile: today’s platform 6.5% CTR 14.5% CTR
  • 34. Keep critical content above the fold
  • 35. Consider the user path The Basics What, When, Where The Hook Why, Who The Details What to wear/bring, Transportation, Refund/Transfer Policy, Contact Info
  • 36. Make fields earn their keep
  • 37. #ElevateDCTamara Mendelsohn & Kelley McCormick Pageload matters. 1second delayin pageresponsetimecan result in a 7%reduction in conversion
  • 38. #ElevateDCTamara Mendelsohn & Kelley McCormick Mobile: today’s platform 25% of our event pagetraffic comesfrom mobiledevices 336%growth in grossticket sales from 2012to 2013
  • 39. #ElevateDCTamara Mendelsohn & Kelley McCormick Step 3 Change the timing game
  • 40. #ElevateDCTamara Mendelsohn & Kelley McCormick Average lifecycle of a fundraiser
  • 41. #ElevateDCTamara Mendelsohn & Kelley McCormick At what point has an event sold 1/2 of its tickets?
  • 43. #ElevateDCTamara Mendelsohn & Kelley McCormick Promotion ideas Give-aways Discounts Experiences
  • 44. #ElevateDCTamara Mendelsohn & Kelley McCormick
  • 45. #ElevateDCTamara Mendelsohn & Kelley McCormick Understand Your Sales Cycle Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Elevate Sales by Week 3 Days Flash sale Partner Promotion Procrastinators
  • 46. #ElevateDCTamara Mendelsohn & Kelley McCormick
  • 47. #ElevateDCTamara Mendelsohn & Kelley McCormick During: Generate News Imagine headlines that you want and work to achieve them Create productive work environment for the media Mult-box, wi-fi, food plus access to newsmakers Consider green room interviews Issue press release / hold press conference Hire a house photographer Service photos along with captions and IDs
  • 48. #ElevateDCTamara Mendelsohn & Kelley McCormick During: Meet & Greets
  • 49. #ElevateDCTamara Mendelsohn & Kelley McCormick During: Red Carpets Purpose: clean shots of the celebrities with strong showing of sponsor logos Purpose: interesting juxtaposition to tell a story about your event
  • 50. #ElevateDCTamara Mendelsohn & Kelley McCormick During: Photo Opps for News Media
  • 51. #ElevateDCTamara Mendelsohn & Kelley McCormick During: Social Media Live tweeting, Qs, blog Encourage engagement with app or hashtag Build a content bank
  • 52. #ElevateDCTamara Mendelsohn & Kelley McCormick Live Tweeting
  • 53. #ElevateDCTamara Mendelsohn & Kelley McCormick Encourage engagement
  • 54. #ElevateDCTamara Mendelsohn & Kelley McCormick Build content
  • 55. #ElevateDCTamara Mendelsohn & Kelley McCormick
  • 56. #ElevateDCTamara Mendelsohn & Kelley McCormick After: Extend Momentum Retain and build momentum to build brand for future events Follow up with reporters with release, photos and other tidbits Playback event highlights + media coverage through your social media channels
  • 57. #ElevateDCTamara Mendelsohn & Kelley McCormick After: Diagram of a Post-Event Recap #1: Remind everyone about your headliner
  • 58. #ElevateDCTamara Mendelsohn & Kelley McCormick After: Diagram of a Post-Event Recap #2: Create LOTS of great highlights content #3: Ask them to follow you Gallery: Aspen Ideas in Photos Catch Up on "The Top Five" Series Our roving photographers caughtthe biggest moments on and offstage.Take a look through all our photos and experience some ofwhat this year's festival had to offer. We've chronicled the top five things you mighthave missed from each day at Aspen. Visit each "Top 5" postto catch up: June 26, June 27, June 28, June 29, June 30, July 1, and July 2. View the Gallery Read more An Equation for Happiness Results of Marijuana Legalization: Still Hazy What can we learn from the happy man on the little dirt road less taken? Arthur Brooks, PresidentofAEI, shares his insights. Governor John Hickenlooper caughtup with journalistKatie Couric to discuss the effects of legalization in the state Colorado. Read more Read more How to Unlock Your Inner Creative Influential Ideas: From the Audience
  • 59. #ElevateDCTamara Mendelsohn & Kelley McCormick After: Diagram of a Post-Event Recap #4: Create additional sponsor “real estate”
  • 60. #ElevateDCTamara Mendelsohn & Kelley McCormick After: Extend Momentum You’ve created a flash community – provide opportunity for them to stay connected LinkedIn group, shared photo album, email sign-up
  • 61. #ElevateDCTamara Mendelsohn & Kelley McCormick After: Extend Momentum Tag or be tagged in event photos
  • 62. #ElevateDCTamara Mendelsohn & Kelley McCormick After: Personalized Thanks Delivered right after the final event Personalized Delight and surprise factor
  • 63. #ElevateDCTamara Mendelsohn & Kelley McCormick 1. Integrate your marketing to maximize buzz via 5+ touches. There’s no silver bullet. The content is the glue. 2. Pulse your marketing during the entire event life cycle Before, During and After the Event 3. Measure everything. Your conversion rate is the key for getting more from your efforts. In conclusion
  • 64. #ElevateDCTamara Mendelsohn & Kelley McCormick @kelleymc www.skdknick.com kmccormick@skdknick.com @tmendelsohn tamara@eventbrite.com

Notes de l'éditeur

  1. Influencer marketing: whether it’s a judge, a presenter or other participant, (invite a few relevant influencers - they come and experience your event and then write about it on their various social media outlets and blog).
  2. Influencer marketing: whether it’s a judge, a presenter or other participant, (invite a few relevant influencers - they come and experience your event and then write about it on their various social media outlets and blog).
  3. Influencer marketing: whether it’s a judge, a presenter or other participant, (invite a few relevant influencers - they come and experience your event and then write about it on their various social media outlets and blog).
  4. Influencer marketing: whether it’s a judge, a presenter or other participant, (invite a few relevant influencers - they come and experience your event and then write about it on their various social media outlets and blog).