Becoming a medical or clinical receptionist is a popular career choice after becoming a medical assistant. Learn about what this job is like in this presentation.
2. Career Options for
Medical Assistants
• Medical assistants receive training for a wide range of
medical disciplines.
• This prepares them to fill many roles in the medical
field.
3. Becoming a Medical Receptionist
• Receptionist jobs are excellent starting points for medical
assistants.
• By handling the duties of a receptionist, medical assistants
can get first-hand experience in the medical field while
learning the ins-and-outs of clinic and office operations.
• At the entry-level, medical receptionists can enjoy a low-
stress opportunity to hone their skills in the medical field
and/or continue their education to advance their careers.
4. Medical Receptionist
Responsibilities
• Medical receptionists often act as the “face” of the
medical office.
– They are usually the first and last contact a patient has
when calling or visiting the medical office.
• Typical responsibilities for medical receptionists include:
– Greeting arriving patients
– Answering phones, screening calls and taking messages
– Handling incoming and outgoing mail
– Preparing electronic and written correspondence
– Supporting office security by monitoring incoming and outgoing
visitors
5. More Responsibilities
• Medical receptionists are also expected
to handle these tasks as well. However,
the actual workload will vary from office
to office:
– Scheduling appointments
– Taking and documenting medical insurance
information
– Handling medical insurance co-payments
– Processing medical insurance submissions
– Maintaining patient records
6. Required Skills for
Receptionists
• When hiring a new receptionist, medical offices tend
to look for candidates with the following skills and
personal traits:
– Upbeat attitude and professional demeanor (remember,
receptionists act as the “face” of the office)
– Multi-tasking ability (able to gracefully handle several calls
and/or patients at once)
– Good computer skills, with an emphasis on data entry
– Basic math and filing/organizational skills
– Phone and switchboard experience
– Able to pass a background check, including
• Positive references
• No drug abuse
• Clean criminal record
7. Working as a Medical
Receptionist
• Medical receptionists generally work regular, set
hours with minimum required overtime.
– Work doesn’t follow you home!
• According to the U.S. Bureau of Labor Statistics
(BLS), job growth for receptionists and information
clerks is expected to be about 15% between 2008
and 2018.
– This is considered a field with fast growth.
• Aspiring medical assistants and receptionists can
start getting the training they need from Everest
College.
8. Join Everest College’s Medical
Assisting Community
• Visit the Everest College Facebook page to hear from
medical assistants and current or prospective
students.
9. About Us
• Corinthian Colleges, Inc. offers
medical assistant training and
education through its Everest College,
Everest University, and Everest
Institute campuses nationwide.
• We are the largest educator of medical
assistants in the United States.
10. Request More Information
• Please call 1-(866) 210-6524 or visit
the Everest College Website to
request more information about
becoming a medical assistant.
• We look forward to hearing from you!