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You Are the Candidate
Building voter support for libraries
Maximizing your visibility around Dallas
John Chrastka
@everylibrary www.everylibrary.org
Advocacy Challenge
The existing library advocacy ecosystem is
comprised of units of government with
restrictions on public employees and use of
public funds, and organizations organized as
501c3 charities with “caps” on their spending
for elections and direct lobbying.
Building voter support for libraries
Answering that Challenge
EveryLibrary is up as a 501c4 Social Welfare
Organization chartered to support local library
ballot measures like bonds, referendum, parcel
taxes, levies and mills.
Includes our support for legislation that
impacts the ability of libraries to function as
districts.
Building voter support for libraries
About EveryLibrary
EveryLibrary works with Info-Only and Vote YES
campaigns
● Pre-planning and polling
● Technical assistance with campaigns
● Staff, Trustee and Friends roles
● Timing issues in the public trust
Building voter support for libraries
Voter Information that
Frames Our Discussions
“From Awareness to Funding” says…
Voter Attitudes
Nationwide, of all voters:
37% will Definitely vote yes for the library
37% will Probably vote yes for the library
26% will Probably or Definitely vote no or
may vote either way.
Building voter support for libraries
Why Talk Politics and Libraries?
Building voter support for libraries
Your funders - elected officials - listen to voters.
When only 37% of likely voters say they will
definitely support libraries at the ballot box it is
necessary for you to become active.
Who Supports
Libraries?
“From Awareness to Funding” says…
Library Use Does Not Matter
A voter’s willingness to support increased library funding is
not driven, or limited, by library use.
- OCLC "From Awareness to Funding" p. 7-2
Building voter support for libraries
Library as Transformative Force
[T]he library is not perceived as just a provider of practical
answers and information; the most committed supporters
hold the belief that the library is a transformational force.
- OCLC "From Awareness to Funding" p. 7-4
Building voter support for libraries
Attitude - Not Demographics
The factors that determine residents’ willingness to
increase their taxes to support their local library are their
perceptions and attitudes about the library and the
librarian.
- OCLC "From Awareness to Funding" p. 7-3
Building voter support for libraries
They recognize the value of a ‘passionate librarian’ as a
true advocate for lifelong learning.
Building voter support for libraries
Attitude - Not Demographics
What Activates Voters?
Seven Factors:
▪ A Reason to Vote
▪ Mobilized
▪ Personal Contact with Candidate or Issue*
▪ Culture/Tradition/Habit of Voting*
▪ Trust in Government
▪ Decided to Vote
▪ Weather/Access to Polls
Building voter support for libraries
1. An Identified Need
2. Personal Motivation
3. Experience of the Issue*
4. Prior Success as an Advocate*
5. Institutional Reputation
6. Made a Pledge
7. Ease of Access to Advocacy Tools
What Activates Advocates?
Building voter support for libraries
ADVOCATES:
1. An Identified Need
2. Personal Motivation
3. Experience of the Issue*
4. Prior Success as Advocate*
5. Institutional Reputation
6. Made a Pledge
7. Ease of Access to Tools
Activate in Either Context
Building voter support for libraries
VOTERS:
1. A Reason to Vote
2. Mobilization
3. Personal Contact with Candidate*
4. Culture/Tradition/Habit of Voting*
5. Trust in Government (pro or con)
6. Decided to Vote
7. Weather/Access to Polls
What Activates People
for the Library?
#1 - Nothing Impacts Behavior More than their
Perception of the Librarian and the Library as
Institution.
#2 - Awareness that there is a Measure
on the ballot or a Budget Issue at stake
Building voter support for libraries
What Activates Voters
for the Library?
The Librarian is the “Candidate”
The Library is the “Incumbent”
Library = Librarians + Community
Building voter support for libraries
#everylibrary
Building voter support for libraries
Why Libraries Lose
● The day of the vote is the first time enough people
see the budget
● Local politics
● Any tax is a bad tax
● Issues with access and legitimacy
#everylibrary
Building voter support for libraries
Our Next Big Question?
How do we extend our influence to:
● Town/City/County Budgets
● State Legislators
▪ Federal Funding and Regulatory
Funders and Grantmakers
Run it Like a Campaign
What do you want to win?
Three Kinds of Money
1. Tax Money
2. Grant Money
3. Charitable Money
Building voter support for libraries
#everylibrary
Three Kinds of Money
1. Tax Money
a. “Regular Order”
b. At the Polls
2. Grant Money
a. Capacity Building
b. Sustaining
3. Charitable Money
a. Small donors
b. Big donors
Building voter support for libraries
#everylibrary
Build your campaign team
You Are Still
the Candidate
Building voter support for libraries
How Candidates “Surface”
● Write the book
● Be an expert
● Get endorsed
● Build the team
Allies and Endorsers
Early contact is the difference
Inventory Your Allies
1. Educational Partners
2. Social Welfare and Religious Partners
3. Governmental Partners
4. Civic Partners
5. Business Partners
6. Politicians
7. Media
Building voter support for libraries
#everylibrary
Who Supports Libraries?
• They are involved in their communities
• They recognize the library’s importance to the community and to a
child’s education
• They are not always heavy users of the library, but believe the library
is a noble place, important and relevant to the community
• They see the library as a vital community resource like public
schools, fire and police, and are willing to increase their taxes to
support the library.
• They recognize the value of a ‘passionate librarian’ as a true
advocate for lifelong learning.
Building voter support for libraries
Like - Support - ID
I Like what you’re doing --->
I Support what you are doing --->
I Want to identify us with what you are doing.
Building voter support for libraries
#everylibrary
Ask for Endorsements
● Your allies…
● Become your endorsers
● Become your funders
● Are your coalition
● The person who asks is the individual
“closest to” the potential endorser.
● Ask early. Ask often.
● Plan to Publicize
Building voter support for libraries
Messaging that Works
The Library as….
To Library Users:
● “As you know...”
● Personal Value Proposition
● Value for Other
● Activation for the library
To Non-Users:
● “As you can imagine...”
● Value to/for “the other”
● Satisfaction/Activation
Remember – “User Status”
Does Not Matter
Building voter support for libraries
Data is a “Good Economy” Ask
Stories are a “Bad Economy” Ask
Perception Drives the Answer in Either Case
Data v. Stories
Building voter support for libraries
The Library as…
● Educational Partner
● Economic Development Engine
● Social Leveler
● Place of Discovery
● Personal Refuge
Voter See the Library as a
“Transformative Force”
Building voter support for libraries
“Transformative Force”
The Library as Incubator
● Businesses
● The Arts
● Community Identity
The Library as Leverage
● Retail Anchor
● Grants and Capacity
● Access to Tech
Building voter support for libraries
Budget Message Frames
We have a plan that...
● Is basic - needs stability
● Is aspirational - needs growth
● Is integral - advances several missions
The community needs the library to….
● Partner
● Incubators
● Leverage
Building voter support for libraries
“Perception of the Librarian”
Nothing Impacts Voter Behavior More than Their
Perception of the Librarian and the Library as
Institution.
Building voter support for libraries
#everylibrary
“The Passionate Librarian”
I am the Librarian who….
… find a job
… learn to read
… connect with family
Building voter support for libraries
“The Passionate Librarian”
Your own story, your own biography, about why
you work in the library matters.
What is your best story about helping an
individual or the community ‘change’?
“Let me tell you about our librarians….”
Building voter support for libraries
Walking*
Phoning*
Events
Social
Signs
Mailers
How You Can GOT(advocates)
Building voter support for libraries
Personal contact with the candidate
or their representative
Activates volunteers and identifies core supporters
“Tribal” identity
Least effective
What You Can Do
Starting Tomorrow
Days | Weeks | Months | Years
Community Engagement
Get the staff out of the library
o Surveys
o Programs and Events
o Service Delivery
Improve customer service
o Training and Role Playing
o Ramp Up the Social Media
o Start Spending on Advertising
Building voter support for libraries
Techniques that Work
Get Out and Walk
Put Librarians in Unusual Spots
Volunteer Library Brigade
Mini Libraries
Show off your staff on social media
Library Card Signups “Outside” *
Building voter support for libraries
Your To Do List:
3 Days: Start spending on LIKES; Show off the staff on
social media
3 Weeks: Do “Inventories”; Set that first new meeting and
have two with old allies
3 Months: Walk a Precinct; Library Card Sign-ups
3 Years: Convene the “Library Coalition of THIS PLACE”
Building voter support for libraries
John Chrastka
EveryLibrary
www.everylibrary.org | facebook/everylibrary
@everylibrary | everylibrary.tumblr.com
john.chrastka@everylibrary.org
Building voter support for libraries
Thank You

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You are the candidate every library - dallas staff day keynote 30 march 15

  • 1. You Are the Candidate Building voter support for libraries Maximizing your visibility around Dallas John Chrastka @everylibrary www.everylibrary.org
  • 2. Advocacy Challenge The existing library advocacy ecosystem is comprised of units of government with restrictions on public employees and use of public funds, and organizations organized as 501c3 charities with “caps” on their spending for elections and direct lobbying. Building voter support for libraries
  • 3. Answering that Challenge EveryLibrary is up as a 501c4 Social Welfare Organization chartered to support local library ballot measures like bonds, referendum, parcel taxes, levies and mills. Includes our support for legislation that impacts the ability of libraries to function as districts. Building voter support for libraries
  • 4. About EveryLibrary EveryLibrary works with Info-Only and Vote YES campaigns ● Pre-planning and polling ● Technical assistance with campaigns ● Staff, Trustee and Friends roles ● Timing issues in the public trust Building voter support for libraries
  • 5. Voter Information that Frames Our Discussions “From Awareness to Funding” says…
  • 6. Voter Attitudes Nationwide, of all voters: 37% will Definitely vote yes for the library 37% will Probably vote yes for the library 26% will Probably or Definitely vote no or may vote either way. Building voter support for libraries
  • 7. Why Talk Politics and Libraries? Building voter support for libraries Your funders - elected officials - listen to voters. When only 37% of likely voters say they will definitely support libraries at the ballot box it is necessary for you to become active.
  • 9. Library Use Does Not Matter A voter’s willingness to support increased library funding is not driven, or limited, by library use. - OCLC "From Awareness to Funding" p. 7-2 Building voter support for libraries
  • 10. Library as Transformative Force [T]he library is not perceived as just a provider of practical answers and information; the most committed supporters hold the belief that the library is a transformational force. - OCLC "From Awareness to Funding" p. 7-4 Building voter support for libraries
  • 11. Attitude - Not Demographics The factors that determine residents’ willingness to increase their taxes to support their local library are their perceptions and attitudes about the library and the librarian. - OCLC "From Awareness to Funding" p. 7-3 Building voter support for libraries
  • 12. They recognize the value of a ‘passionate librarian’ as a true advocate for lifelong learning. Building voter support for libraries Attitude - Not Demographics
  • 13. What Activates Voters? Seven Factors: ▪ A Reason to Vote ▪ Mobilized ▪ Personal Contact with Candidate or Issue* ▪ Culture/Tradition/Habit of Voting* ▪ Trust in Government ▪ Decided to Vote ▪ Weather/Access to Polls Building voter support for libraries
  • 14. 1. An Identified Need 2. Personal Motivation 3. Experience of the Issue* 4. Prior Success as an Advocate* 5. Institutional Reputation 6. Made a Pledge 7. Ease of Access to Advocacy Tools What Activates Advocates? Building voter support for libraries
  • 15. ADVOCATES: 1. An Identified Need 2. Personal Motivation 3. Experience of the Issue* 4. Prior Success as Advocate* 5. Institutional Reputation 6. Made a Pledge 7. Ease of Access to Tools Activate in Either Context Building voter support for libraries VOTERS: 1. A Reason to Vote 2. Mobilization 3. Personal Contact with Candidate* 4. Culture/Tradition/Habit of Voting* 5. Trust in Government (pro or con) 6. Decided to Vote 7. Weather/Access to Polls
  • 16. What Activates People for the Library? #1 - Nothing Impacts Behavior More than their Perception of the Librarian and the Library as Institution. #2 - Awareness that there is a Measure on the ballot or a Budget Issue at stake Building voter support for libraries
  • 17. What Activates Voters for the Library? The Librarian is the “Candidate” The Library is the “Incumbent” Library = Librarians + Community Building voter support for libraries #everylibrary
  • 18. Building voter support for libraries Why Libraries Lose ● The day of the vote is the first time enough people see the budget ● Local politics ● Any tax is a bad tax ● Issues with access and legitimacy #everylibrary
  • 19. Building voter support for libraries Our Next Big Question? How do we extend our influence to: ● Town/City/County Budgets ● State Legislators ▪ Federal Funding and Regulatory Funders and Grantmakers
  • 20. Run it Like a Campaign What do you want to win?
  • 21. Three Kinds of Money 1. Tax Money 2. Grant Money 3. Charitable Money Building voter support for libraries #everylibrary
  • 22. Three Kinds of Money 1. Tax Money a. “Regular Order” b. At the Polls 2. Grant Money a. Capacity Building b. Sustaining 3. Charitable Money a. Small donors b. Big donors Building voter support for libraries #everylibrary
  • 23. Build your campaign team You Are Still the Candidate
  • 24. Building voter support for libraries How Candidates “Surface” ● Write the book ● Be an expert ● Get endorsed ● Build the team
  • 25. Allies and Endorsers Early contact is the difference
  • 26. Inventory Your Allies 1. Educational Partners 2. Social Welfare and Religious Partners 3. Governmental Partners 4. Civic Partners 5. Business Partners 6. Politicians 7. Media Building voter support for libraries #everylibrary
  • 27. Who Supports Libraries? • They are involved in their communities • They recognize the library’s importance to the community and to a child’s education • They are not always heavy users of the library, but believe the library is a noble place, important and relevant to the community • They see the library as a vital community resource like public schools, fire and police, and are willing to increase their taxes to support the library. • They recognize the value of a ‘passionate librarian’ as a true advocate for lifelong learning. Building voter support for libraries
  • 28. Like - Support - ID I Like what you’re doing ---> I Support what you are doing ---> I Want to identify us with what you are doing. Building voter support for libraries #everylibrary
  • 29. Ask for Endorsements ● Your allies… ● Become your endorsers ● Become your funders ● Are your coalition ● The person who asks is the individual “closest to” the potential endorser. ● Ask early. Ask often. ● Plan to Publicize Building voter support for libraries
  • 30. Messaging that Works The Library as….
  • 31. To Library Users: ● “As you know...” ● Personal Value Proposition ● Value for Other ● Activation for the library To Non-Users: ● “As you can imagine...” ● Value to/for “the other” ● Satisfaction/Activation Remember – “User Status” Does Not Matter Building voter support for libraries
  • 32. Data is a “Good Economy” Ask Stories are a “Bad Economy” Ask Perception Drives the Answer in Either Case Data v. Stories Building voter support for libraries
  • 33. The Library as… ● Educational Partner ● Economic Development Engine ● Social Leveler ● Place of Discovery ● Personal Refuge Voter See the Library as a “Transformative Force” Building voter support for libraries
  • 34. “Transformative Force” The Library as Incubator ● Businesses ● The Arts ● Community Identity The Library as Leverage ● Retail Anchor ● Grants and Capacity ● Access to Tech Building voter support for libraries
  • 35. Budget Message Frames We have a plan that... ● Is basic - needs stability ● Is aspirational - needs growth ● Is integral - advances several missions The community needs the library to…. ● Partner ● Incubators ● Leverage Building voter support for libraries
  • 36. “Perception of the Librarian” Nothing Impacts Voter Behavior More than Their Perception of the Librarian and the Library as Institution. Building voter support for libraries #everylibrary
  • 37. “The Passionate Librarian” I am the Librarian who…. … find a job … learn to read … connect with family Building voter support for libraries
  • 38. “The Passionate Librarian” Your own story, your own biography, about why you work in the library matters. What is your best story about helping an individual or the community ‘change’? “Let me tell you about our librarians….” Building voter support for libraries
  • 39. Walking* Phoning* Events Social Signs Mailers How You Can GOT(advocates) Building voter support for libraries Personal contact with the candidate or their representative Activates volunteers and identifies core supporters “Tribal” identity Least effective
  • 40. What You Can Do Starting Tomorrow Days | Weeks | Months | Years
  • 41. Community Engagement Get the staff out of the library o Surveys o Programs and Events o Service Delivery Improve customer service o Training and Role Playing o Ramp Up the Social Media o Start Spending on Advertising Building voter support for libraries
  • 42. Techniques that Work Get Out and Walk Put Librarians in Unusual Spots Volunteer Library Brigade Mini Libraries Show off your staff on social media Library Card Signups “Outside” * Building voter support for libraries
  • 43. Your To Do List: 3 Days: Start spending on LIKES; Show off the staff on social media 3 Weeks: Do “Inventories”; Set that first new meeting and have two with old allies 3 Months: Walk a Precinct; Library Card Sign-ups 3 Years: Convene the “Library Coalition of THIS PLACE” Building voter support for libraries
  • 44. John Chrastka EveryLibrary www.everylibrary.org | facebook/everylibrary @everylibrary | everylibrary.tumblr.com john.chrastka@everylibrary.org Building voter support for libraries Thank You