Developing direct reports coaching program

WhiteLight Consulting Pvt Ltd
Developing
Direct Reports
© WhiteLight Consulting Pvt Ltd 2012
WhiteLight Consulting

AboutUsDeveloping
Direct
Reports
Coaching
Sessions
TheTeam
Agenda
2
• About Us
• Signature Coaching Program – Developing Direct Reports
• Overview of Coaching Sessions
• The Team

About WhiteLight Consulting
• White Light is what the human eye sees when all the colors of the visible light
spectrum are combined. It is this light that makes it possible to view one's
surroundings.
• Shedding light on the combined relationships of people, processes, and business
strategy in everything we do, WhiteLight Consulting helps organizations use Learning
and Development as an effective business strategic tool.
• At WhiteLight Consulting, we are passionately driven by our mission of ensuring that
our interventions impact business objectives.
• Our motto is “Consult. Inspire. Result." and we are committed to ensuring that as a
result of our interventions, there are shifts and changes in behavior and in skill levels.
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WhiteLight Consulting Pvt Ltd 4
Signature Program – Developing Direct Reports
Unskilled
• Not a people developer or
builder.
• Very results driven and tactical.
• Doesn’t see long term
development as his job.
• May not know the aspirations
of people, may not hold career
discussion.
• May prefer to select for talent
rather than develop it.
Skilled
• Provides challenging tasks
and assignments.
• Aware of each
person’s career goals.
• Constructs compelling
development plans and
executes them.
• Pushes people to accept
developmental moves.
• Will take on those who need
help and further development.
Overused Skill
• Concentrates on the
development of a few at the
expense of many.
• Creates work inequities as
challenging assignments are
parceled out.
• May endorse the latest
developmental fad within the
organisation and cooperate
with the system even when it
doesn’t make sense for an
individual.
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Ideal Category
but most people
are in other two
categories
Your managers can be segmented on basis of :

Developing Direct Reports – Where Do We Start ?
5
If the Manager is in Unskilled category, then focus will be on :
1. Caring about direct reports , compassion , confronting direct reports, delegation,
directing others, Informing, listening, managing and measuring work, motivating others,
sizing up people, building effective teams or understanding others.
2. Project and Coaching will be done around one or all of the above competencies that the person may need to
develop.
3. Time investment per person – 90 minutes per coaching session + work related assignments.
4. Duration - 3 months..
If the Manager is in Overused skilled category, then focus will be on :
1. Caring about direct reports, conflict management, delegation, directing others, managing
diversity, fairness to direct reports, hiring and staffing, managing and measuring work,
motivating others, Planning and Sizing up people.
2. Project and Coaching will be done around one or all of the above competencies that the person may need to
develop
3. Time investment per person – 90 minutes per coaching session+ work related assignments.
4. Duration - 3 months..

Too Busy ? Where do we Start ?
Want to develop people ?
Delegate for development
Do you know the current state ?
Start with an appraisal
• Are you optimising stress ?
Problems giving feedback ?
Learn the guidelines for giving effective feedback
Do you help your people learn by looking for
repeating patterns ?
Creating a developmental plan
Can you influence people to take a challenge ?
Sell development
Developing Direct Reports – How of the Project ?
Want to open their minds ? Build perspective

Session 1 – Developing the Direct Reports
Too Busy ? Where Do We Start ?
1. Annual appraisal of the person in terms of current strengths
and weaknesses and of the competencies he/she needs to
develop to move on to the next step.
2. Career discussion with each person. What does he/she
want? What will he/she sacrifice to get there ?
3. Creating a 3-5 year development plan and sharing it with the
person
4. Present your findings and recommendations of the direct
reports to the Organisation (Succession planning/
developmental plan etc)
You have to invest some time. For most managers, time is what they have the least of to give.
For the purposes of developing others beyond today's job, you need to allocate about 8 hours per
year per direct report.

Do you know the current state ? Start with an appraisal
Focus areas
1. How to hire and staff in line with your objectives.
2. Sizing up people.
Problems giving feedback ?
Learn the guidelines for giving effective feedback
Focus areas
1. How to give accurate, balanced and real time feedback to your
direct reports.
2. Confronting direct reports - If there are negatives, they need
to know the negatives as soon as possible.
3. How you can mentor your direct reports.

Creating a Developmental Plan
Focus Area
1. Help you create a development plan that, if followed,
actually would work.
2. A good plan would have 70% job and task content; 20%
people to study, listen to, and work with: and 10% courses
and readings.
Want to Develop People ? Delegate for development
Focus Area
1. Help you delegate for development; by coaching you in how you can
use parts of your own job to develop others. Take tasks which are no
longer development for you, but would be for others.
2. How to assign out-of-comfort zone task that meets the following
criteria : The task needs to be done, the person hasn't done it or
isn't good at it, and the task calls for a skill the person needs to
develop.
The focus will be on varied assignments - more of the same isn't developmental.

Are you optimising stress ?
Focus Area :
1. Delegating real, challenging work to your direct reports.
2. Your coaching of the direct reports to ensure successful
execution of the tasks.
Do you help your people learn by looking for repeating patterns
Focus Areas :
1. Encourage reflections.
2. Help them reduce insights to principles or rules of thumb
that might be repeatable.

Can you influence people to take on a challenge ?
Sell development
Focus Area :
1. Part of developing others is convincing people that tough,
new , challenging and different assignments are good for
them.
Want to open their minds ? Build perspective
Focus Area :
1. Give the people under you, who have the potential for
bigger and better things assignments that take them
outside your function, unit or business.
2. Help them expand their perspectives.

WhiteLight Consulting : Our Coaching Approach
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WhiteLight Consulting
13

WhiteLight Consulting : The Team
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Sandeep Kaul
• MDI, Gurgaon Alumnus.
• 15 years work exp. with Top
Corporates
• Strength -Understanding
Business Strategy Insights
Shreyanka Basu Ekka
• National expert in Market
Research and Consumer
Insight
• Visiting Faculty at IIM- L, IIFT
and MDI
Priyanka Kaul
• NIFT, Delhi Alumnus.
• Design Exp – 9 years
• Theatre Exp – 6 years
• National Award Winner in
Theatre Excellence
How to reach us :
Regus,Level 1, Trade Centre, Bandra Kurla Complex
Bandra (East), Mumbai 400051
Phone +91 22 61623250 | Mobile +91 9820077876 ; +91 9820436799
Email sandeep.kaul@everythingtraining.in
www.everythingtraining.in
Translating Training into Business Results !
We have a team of 9 accredited Executive Coaches / Facilitators with us.

WhiteLight Consulting : Our Complete Solution Suite
15
Sales Training
Tieup with Sales Momentum, USA
Leader in Consultative Sales Training
You have a Sales Challenge, We have the Answer !
Employee Workshops
Employee workshops focusing on business communication, driving change, developing
direct reports, team work & collaboration and leadership.
Executive coaching by accredited coach.
Using Arts Media for Workplace Training
Leading firm in India for Arts based Training Programs for Corporates
We can use Arts media to address 6 training competencies at workplace – leadership, team
development, self awareness, communication, creativity & innovation and collaboration.
Can be used in in-house workshops and business offsites.
Customised Theatre Plays for Corporates
Have done customised plays for large Indian Corporates (FMCG, BFSI, Technology) around
organisational values, product launches and employee engagement.
Consulting
High Performance Teams – How to sustain their performance ?
Fixing Dysfunctional teams to give results

Terms of Confidentiality
Our client’s industries are extremely competitive. The
confidentiality of client’s plans and data is obviously critical.
WhiteLight Consulting will protect the confidentiality of
all such client information.
Similarly, consulting is a competitive business. We view our
approaches and insights as proprietary and therefore look to
our clients to protect WhiteLight Consulting interests in our
presentations, methodologies and analytical techniques. This
material should not be shared with any third party without the
written consent of WhiteLight Consulting.
Copyright © 2013 WhiteLight Consulting Pvt Ltd
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Consult. Inspire. Result.

Thank you for your attention!
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© WhiteLight Consulting Pvt Ltd 2012 All rights reserved. Without limiting the rights under copyright reserved above, no part of this publication
may be reproduced, stored in or introduced into a database and retrieval system or transmitted in any form or any means (electronic, mechanical,
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Developing direct reports coaching program

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