Unified Communications - Collaborative services that deliver greater business efficiency
Built on Exponential-e’s fully resilient platform, our UCC offering includes presence, IM, voice, video and collaboration tools - and we believe reflects the next generation in telephony communications.
Unified Communications - Collaborative services that deliver greater business efficiency
1. Welcome
& Introduction
Simon Acott
Business & Partner Development Director - Exponential-e
2. “The changing face of the workplace…”
• The virtual workplace
• Business Continuity & Disaster Recovery
• Big Bang versus step-by-step migration?
• And finally . . . Why your network is so important . . .
3. Achieve the status whereby Exponential-e is
acknowledged among our peers and clients as the
most advanced and innovative business technology
enabler in Europe . . .
9. Exponential-e Overview
• Founded in October 2002
• 2013 £50m turnover; £7.3m EBITDA
• 285 employees
• 30% 5 year CAGR
• 100GigE Layer 2 VPLS network
• 140 BT Ethernet Exchanges
• Our own Cloud Infrastructure
• And work to exacting international ISO management standards
12. An Introduction to us
We Enable Unified Communications in the Service Providers Network
• Founded 1998
• Our CEO and CTO are the founding
team!
• We went public in June 2010
• (NASDAQ : BSFT)
• People
• 800 in 23 Countries
• 325 people in R&D
• Headquarters
• Gaithersburg, Maryland, USA
• Market
• 30% market share (Infonetics)
• Ecosystem
• 500+ technology partners
• 5,000+ developer partners
BroadSoft, Inc. 2014
13. Is this how you picture yourself?
• Cost: I need to keep costs under
control and manage my budget and
cash flow
• Productivity: My employees are
demanding more tools to make their
lives easier?
• Customers: I need to find better
ways to engage with my customers?
• Frustration: I spend too much time
managing my suppliers and not my
business
• Simplicity: The potential complexity
of something new stops me from even
considering a change!
15. Productivity, Control, Flexibility
• Productivity: dramatically
improves when users have the
most appropriate tools which are
easy to use
• Control: being able to control how
you interact and engage with
customers, co-workers helps
users manage their daily workload
• Flexibility: Being able to access
all of your services regardless of
location increases users ability to
perform more efficiently
16. Example: Knowledge Worker
James
James is a project manager in a busy programme office who manages multiple complex projects
with tight deadlines
He is largely office based but does spend time at customer locations during the course of his
projects
“Managing project meetings when all of the project members are busy or remote to the office means I
spend too much time chasing them for updates or they simply cannot attend meetings”
Profile
Key Challenge
Key Tasks Solution End User Benefit Business Benefit
Setup & chair project
meetings
Provide timely
updates to senior
project stakeholders
Liaise with external
parties
Scheduled Audio &
Video Conferencing
and Collaboration
Ad hoc One click
activation of My Room
– an always on virtual
meeting room
Increase personal
producvity
Flexible work / life
balance
Helps increase
motivation as easier
to get work done
Increase business
produciivity with more
projects completed on-time
Increase agility to
respond to ever
changing events
17. Example: Executive
Andy is Head of Sales
He is constantly traveling to meet with customers and prospects
He has to provide regular updates to the business owner and team
“I need to constantly stay in touch with my business and serve customers to win new business and
protect existing revenue streams”
Profile
Key Challenge
Key Tasks Solution End User Benefit Business Benefit
Liasing with customers
be they prospects or
existing ones
Report on sales
performance to the
management team
Manage and motivate
the sales team
Single number for his
customers
Accesibility via mobile
phone, tablet or
remote location
Run sales meetings via
web collaboration
Increased personal
and team productivity
Foster better
teamwork across
mobile and dispersed
teams
Win more business by
being able to react
more quickly
Keep existing customers
happy
Andy
18. Example: IT Manager
Simon needs to setup and manage the IT infrastructure and applications necessary to run the business
He is mainly office based and often roams the building to conduct tasks
“I’m constantly interrupted by end users and often fire fighting. I need more time to focus on running
the applications vital to the successful running of our company”
Profile
Key Challenge
Key Tasks Solution End User Benefit Business Benefit
Set-up and manage
the IT systems and
business critical
applications
Support end users
with IT problems
Self-serve portal 24x7
from anywhere
Save time by
outsourcing to the
cloud
Accessible on any
device, deskphone,
mobile
Free up time to focus
on the business
applications
Increase productivity
by being able to
access and make UC
system changes
anywhere
Smoother business
operations
End users are happier as
issues are resolved
qucker
Capex previously tied
up in comms can be
used elsewhere
Simon
19. Realistic & Achievable Cost Savings
• With Hosted UC you can eliminate the
following;
• Expensive capital purchases
• Recurring maintenance charges
• Additional running costs, e.g. moves,
adds, changes & upgrades
• Typically the 3 year TCO of Hosted UC is
30% lower than a premise based solution
21. Unified
Communications
The Exponential-e Approach
David Edo
Head of Unified Communications & Collaboration - Exponential-e
Rachel Darcy
Sales Consultant - Exponential-e
30. Workplace of the future?
Some of the challenges of
mobility or other flex-work
programs are that we’re
reluctant to treat workers
differently for fear of “fairness”
issues, and we’re not very good
at managing, let alone managing
remote workers. Too many
managers rely on attendance
and time at one’s desk instead
of setting explicit expectations
and mastering other
management practices needed
to make internal (inside the
building) or external (anywhere
else) mobility work for both the
employer and the employee. –
Jan Jonson - VP Design and
Workplace Resources at Allsteel
32. It’s all about the Interface
In 2002, the film Minority Report predicted seven technologies that took less than 10 years to become
reality: Heads-Up augmented reality displays (Google Glass), controller-less input (Microsoft Kinect),
automated driving (Google Drive), flexible displays (Plastic Logic), Real-time facial recognition (on most
smartphones), intelligent targeted advertising (online), autonomous micro drones (BAE Robobugs).
33. The Importance of being seen
7%
38%
55%
Speech
Tone
Facial
Albert Mehrabian conducted a series of very influential studies in the late 1960s.
He arrived at a formula for human communication.
Companies like Microsoft are not neutral in the BYOD space as they want to promote their own clients, devices and operating systems.
Good morning/afternoon/evening, everyone. It’s a real pleasure to be here. Today I’m very excited to introduce you to The New Polycom. Under Peter Leav’s leadership, we are significantly transforming our company, and I’d like to share the vision and strategy that’s shaping our future.
Today, I’ll share how Polycom innovations are helping businesses use video, voice and content collaboration to help organizations defy distance and unleash the power of human collaboration. With Polycom, customers around the world achieve breakthrough levels of teamwork, efficiency and productivity – no matter how distributed the organization.
So let’s get started...
EXECUTIVE SUMMARY OF CORPORATE PRESENTATION
This is v20 of corporate overview, from February 5, 2014
A more significant revision of this presentation is coming in late Q1 2014
The corporate presentation provider an overview of Polycom, including our industry leadership, vision/strategy, products/innovations, customers and vertical/markets we serve, key partnerships and differentiators. In addition, there are a number of industry perspective slides with datapoints. This version of the presentation includes a CloudAXIS Suite slide, but not an embedded video. If you need the presentation with the video, please go back to brand central to obtain that version.
The presentation can be used in its entirety, or changed to fit your needs. Or, feel free to leverage some of the slides in another presentation. The appendix includes additional slides that can be used, as appropriate. For example, if your audience is interested in Microsoft, there is a slide on our partnership and a case study slide. There are also some theater specific vertical slides in the appendix. If you have any questions on the corporate presentation, please contact Ryan Batty.
To Set the stage: Polycom at a Glance …
THE leading dedicated pure-play open standards-based voice, video and content collaboration provider. We’re a $1.4 billion company today, and plan for growth in 2014
Market: Unified Communications & Collaboration. Our technology provides seamless connections between diverse audio and video endpoints.
Market-leading ecosystem: Global network of more than 7,000 partners (Microsoft, IBM). We are also putting a lot of emphasis on developers, System Integrators and Service Provider partners (such as AT&T, BT, Telstra, China Unicom, Airtel) —relationships that are increasingly important for us as a platform provider. I’ll be talking more about this in a minute.
Global customer base (415,000+) very well diversified across industry verticals as all types of organization benefit from voice and video collaboration
Polycom leadership evidenced by market share gains and recognition from Forrester as the #1 player in the voice video conferencing space ….
12 Million Audio Devices and CountingWe have an expansive product line of innovative audio technology, which includes the legendary Polycom® SoundStation® conference phones, Polycom VVX Business Media Phones and other devices.
Polycom has been the industry leader in audio conferencing solutions for more than 20 years. Showcasing the company's continued innovation and commitment to providing the best possible communication experience, Polycom recently announced it recently shipped more than 10 million audio devices since the company's founding in 1990.