7. Precise and accurate
In order to:
• Minimize costs
• Avert losses of key
and priceless items
•Inspire confidence
8. Minimize variability of output
• Provides confidence in your results
• Improves working relations in the lab
• Optimizes use of resources (time, personnel,
equipment)
• Therefore use of SOPs
21. Career challenges
• Technicians
– Limited and slow career progression
– a number of them have sought to convert to
researchers
– Conflicts with scientists
– High workload
– Turnover
– Training
22. • Researchers (scientists)
– Often too busy with
• administrative duties
• Assignments
• Family and social issues
– Distracted by other opportunities
– Should foster good rapport with technicians
– High workload
– Turnover
– Training
23. • Public service
– Slow career growth or stagnation
– Output not matched with remuneration
25. Information Management
• Information management systems
• Communication
• Customer Services
– Satisfaction survey
– Review
– Packaging and shipping
– Perception
26. Infrastructure
• Shortages or poor supply of
– Water
– Electricity
– Internet
• Roads
• Laboratory space
• Good working environment
27. Laboratory equipment
• Inadequate
• Most laboratories are not well-equipped to
carry out quality analyses.
• Quality control processes are not yet in place
– Maintenance and service of equipment - wanting
– Sample handling processes – continuous training
required
– Training of the laboratory technicians and
scientists
28. Funds
• Inadequate funds
• Management of funds has faced various
challenges (transfers and accounting
processes)
• Wrong use of finances because of inadequate
control measures
29. Ethics
• Work ethics
– Variations
• Weak ethical policies
– Research ethics
– Animal ethics
– Human ethics
30. Consequence of poor quality
• Wrong/incorrect decision
– Harm to the environment
• Costs
– Unnecessary
– Legal and insurance
• Delay
– New tests may be required
– Late response
• Retraction
32. Opportunities
• Collaborations and networks
– will expose laboratories and researchers to world
standards
– Facilitate benchmarking, validation
– Share of resources
– Improve reputation and impacts of laboratories
– Improve productivity (through synergies …)
– Improve motivations of staff.
33. • Research impacts metrics
– Most agencies now take into consideration the
impacts of research which depends on quality
• Training and continuous learning
• Accreditations